182 Capacity Building Jobs - Page 6

Dalmia Cement Bharat Ltd is looking for Systems Engineering Planner to join our dynamic team and embark on a rewarding career journey Develop, monitor, and revise project or production schedules Analyze resource availability, coordinate with departments, track progress, and ensure on-time delivery Responsible for capacity planning, forecasting, and mitigating scheduling risks

Key Purpose 1. Ensure & improve the participation of stakeholders on the platform for Biomass Banks operations. 2. Ensure platform becomes the decision maker for operations. 3. Create an ecosystem which will lead towards self-sustaining operational model. Key responsibilities involved Aggregation - 1. Monthly, Weekly & Daily scheduling, planning on platform.3 2. Updating offers, creating deals and deliveries of Inward.3. Ensuring loading unloading invoice verification stays live.4. Readiness of - Machine deployment plan, season understanding, modifications in the machinery is vital. Rural Network Development operations part 1. Awareness of partner model and keeping training, certification program paced up to the desired level. Creating a plan for the season as a part of readiness. 2. Understand and remove the bottlenecks in the aggregation, logistics and promoters daily tasks to ensure participation. 3. Maintain positive work environment at Biomass Banks. 4. Lead the operations and utilization of platform.5. Maintain the data sanctity.Opportunity: To help grow biomass aggregation business through digital platform Reporting to: The position will report to Regional Manager Ideal Candidate Profile General Background Experience: Direct or indirect operations in rural/agriculture space. Employment History: Experience with Agri Tech or Farm Sector product companies Knowledge: Local culture, knowledge, and influencers. Experience Duration: 3-5 years Other Requirements: Ability to build and manage relationships, concept selling, exposure to working with Farmers, FPOs, or other rural business entities Understanding of internet-based platforms.Strengths: Ability to build trust. Education/Training: Agri sciences/rural business People Management/ Leadership Presentation/ Communication Skills: Strong written and verbal communication skills in the local languageLanguage: Proficiency in the local language is a must. Interpersonal Skills: Assertive and friendly. Leadership Traits: Relationship-focused able to foster strong interpersonal relationships.

Community Program Design: Designing a program framework to launch, onboard, and nurture growth of communities in priority countries around the world, collaborating with other program teams to align objectives Design a framework to build and nurture a student and faculty ecosystem (including but not limited to student clubs, societies and associations, university platforms, academic departments and career services, etc.) Community Engagement & Support: Building and maintaining strong relationships with community members and focal points, acting as their advocate within the company. Proactively engaging with community members through online platforms, forums, social media, and virtual events to foster collaboration and knowledge sharing. Creating, curating, and sharing resources, including guides, FAQs, and industry insights, to help community members enhance their engagement with extended communities. Collaborating with the Marketing team to promote IBM opportunities, showcase success stories and promote their impact across multiple channels. Onboarding & Training: Onboarding new community members and ensuring they are fully equipped to engage their extended communities effectively. Developing and delivering promotional, enablement and training materials, webinars, and best practices. Community Building & Events: Planning and executing virtual events, such as webinars, roundtable discussions, and Q&A sessions in collaboration with program and delivery teams, to promote collaboration and professional development within the community. Developing initiatives that encourage networking, mentorship, and peer support among community members. Organizing recognition and incentive programs to celebrate high-performing community members and foster community spirit. Feedback & Improvement: Gathering feedback from community members on their experience and identifying areas for improvement. Collaborating with cross-functional teams (Marketing, Consulting, Research) to ensure that community member feedback is folded into future strategy. Analyzing engagement metrics and feedback to identify trends, opportunities, and areas for improvement. Required education Bachelor's Degree Required technical and professional expertise About 7+ years of experience designing and running global large-scale programs for professional or student developer communities. Successful track record of setting up and running global community programs with students, developers, and academic stakeholders. Strong experience in community and ecosystem building, including launching and scaling communities, managing stakeholders and operations (including processes, documentation and resource management). Successful track record of creating engaging experiences for student and faculty communities, including experiences that meet individual geographic and global needs. Deep understanding of university and AI education and related ecosystems. Ability to map stakeholders (internal teams, external partners, end-users, etc.) and align community activities with broader organizational objectives. Experience in multi-channel promotion and in collaborating with communications and marketing to promote opportunities and showcase successes. Defining and tracking engagement, growth and impact, reporting program metrics and driving continuous improvements based on lessons learned. Entrepreneurial mindset and appetite to stretch the role, constantly reimagining what it can deliver Ability to genuinely understanding members’ needs, challenges and aspirations, cultivating. relationships, empowering local champions, and demonstrating follow-through on commitments. Ability to work effectively across timezones and multicultural environment. A successful Community Manager is able to combine a a clear strategic vision with hands-on community and ecosystem care, keeping member value at the heart of every decision and driving program growth. Preferred technical and professional experience Experience engaging and nurturing communities on social media Familiarity with data and AI technologies Other related job titles to source resumes on LinkedIn - Developer Advocate, Google Developer Student Group Program Manager, Google Developer Group Program Manager, Student Ambassador Community Manager etc.

Join Us in Shaping a Brighter Future with Lodha Foundation At Lodha Foundation, we believe in turning purpose into action. Our mission is to drive transformative social change that uplifts communities and accelerates India's journey toward becoming a developed nation by 2047. We invest in scalable, community-driven solutions that unlock potential and improve quality of life. If youre passionate about co-creating impact with communities and leading programs that spark real change, we invite you to join us. We prioritize impactful solutions, embrace innovation, and foster creativity. When conventional approaches fall short, we build new ones. We champion bold ideas and individuals who challenge the status quo and help create thriving, inclusive communities. As part of the Lodha Foundation, you’ll have unparalleled opportunities to lead initiatives that transform lives, inspire aspiration, and empower people to pursue a brighter, more equitable future. Position: Field Coordinator – Lodha Community Development Initiative (LCDI), Pune, Alibag Location: Pune/ Alibag Reports To: Senior Program Manager Initiative: Our flagship Local Community Development Initiative focused on holistic community empowerment around Lodha project sites. Key Responsibilities As the Unnati Field Coordinator, you will: 1. Community Needs Assessment & Program Design Use structured assessment protocols to identify community needs and aspirations. Help align these insights with LCDI’s broader goals. Identify and support women for income generation through skilling and holistic enablement. 2. Field-Level Program Coordination Mobilize and maintain regular communication with local stakeholders. Coordinate with community members to ensure access to healthcare, education, livelihoods, and life skills programs. 3. Monitoring, Evaluation & Storytelling Use tools and frameworks to monitor progress and outcomes. Report regularly and craft human interest stories that highlight the program’s impact. 4. Communications Support Help execute grassroots-level communications strategies using key assets and narratives. 5. Stakeholder Engagement Collaborate with NGOs, village leaders, local government, and other partners. Support advocacy, research, program scaling, and reporting to the Senior Program Manager. Education & Experience Master’s degree in Social Work or a related field. 2–3 years of experience working directly in the social impact or development sector. Proven experience in community engagement and stakeholder mobilization. Strong knowledge of monitoring & evaluation tools. Ability to coordinate field operations and build trust with diverse stakeholders. Deep understanding of India’s socio-political and cultural landscape. Excellent interpersonal, communication, and influencing skills. What You’ll Gain A chance to lead high-impact, community-centric programs. A role in building inclusive systems that empower underserved communities. A platform to grow as a changemaker within a mission-driven organization. Interested? Send your resume to tanvi.gaikwad@lodhagroup.com

1. Strategic Development of Collaboration: To strategize and lead in designing platform by collaborating with various reputed Academia, Institutions and government agencies to upskill Professionals and equip them to address various socio - economic and environmental problems through Carbon Mitigation, Energy Efficiency, Replenishing Water resources, Waste & Pollution Management and Green cover. 2. Design and Execution of Certification Programs: To collaborate with various stake holders to design/lead/execute various certification courses from reputed institutes as well as imparting knowledge and equip aspiring youth/ Working professionals/Resources to meet the National aspirations in various sector with interdisciplinary exposure and in line with UNs Sustainable Development Goals. 3. Capacity Building for Civil Society and Development Professionals: To design different programs to enable Civil Society Organizations, Development Sector Professionals and Specialists in upgrading them on emerging trends for formu lating innovative interventions in line with the latest needs in the Social Development Sector. 4. Global Collaboration and Knowledge Exchange: To liaise and collaborate with various agencies and subject matter experts across the globe for conducting webinars/Workshops on various social issues to enable relevant stakeholders in shaping them up for developing innovative solutions to meet National aspirations and Global needs. 5. To design and implement a digital platform through resources that empowers rural entrepreneurs by providing access to markets and digital tools as well as developing software related support in enhancing our social interventions. 6. Develop mechanisms to monitor the effectiveness of all the programs listed above. Skills : Stakeholder Coordination: Coordinate with internal and external stakeholders to ensure effective execution of various skill development programs as per organizational goals. Cross-Functional Collaboration: Work closely with internal departments such as Marketing, Accounts, and Administration to facilitate smooth program implementation and monitor program expenditures. Compliance and Documentation: Ensure timely documentation and adherence to statutory and organizational compliance processes related to programs. Monitoring and Reporting: Track progress and prepare regular reports on the implementation and outcomes of different skill development initiatives.

Monitoring Evaluation System Design and Implementation Manage and implement a robust ME framework, tools, and systems aligned with AKAHs global and national strategies. Manage / Establish performance indicators and benchmarks for ongoing/new Programs Ensure data collection, validation, analysis, and timely reporting across projects. Program Monitoring and Reporting Conduct regular monitoring visits to project sites. Work with program teams to ensure timely submission of quality data and reports. Prepare ME reports, impact assessments, and dashboards for internal and donor use. Provide strategic feedback to program teams based on evidence and findings. Capacity Building Build capacity of staff and partners on ME tools, processes, and techniques. Conduct training sessions on data collection, data quality assurance, and outcome tracking. Evaluation and Learning Coordinate mid-term and final evaluations of projects. Support baseline, endline, and impact assessment studies. Facilitate learning reviews and reflection workshops with teams and stakeholders. Document lessons learned, case studies, and best practices for knowledge sharing. Data Management and Technology Oversee data management platforms (e.g., KoboToolbox, Power BI, Excel dashboards). Ensure data security, integrity, and quality in compliance with AKAH and donor standards. Promote the use of digital tools for real-time M\\E tracking. Compliance and Donor Reporting Support compliance with donor M\\E requirements. Provide data and evidence for proposals, donor reports, and strategic plans. Qualifications and Experience: Masters degree in Social Sciences, Development Studies, Statistics, Public Policy, or a related field. Minimum 7 to10 years of experience in ME, preferably in the development /humanitarian sector. Experience working with National / international NGOs or UN is preferred. Strong knowledge of logical frameworks, RBM (Results-Based Management), and theory of change. Skills and Competencies: Excellent analytical and statistical skills (SPSS, STATA, Excel, Power BI). Proficiency in digital data collection tools (e.g., ODK, Kobo). Strong communication and presentation skills in English and Hindi. Ability to synthesize complex information into actionable insights. Strong interpersonal skills and ability to work with diverse teams. High attention to detail and commitment to quality. Willingness to travel frequently to project sites in Urban, rural and remote areas. Candidates from Mumbai are encouraged to apply.

Life Skills Trainer – Govt School Education Program (CSR Initiative) --- Join our impactful CSR-supported education initiative led by ARAM FOUNDATION CHARITABLE TRUST, to deliver WHO-recommended Life Skills to students in government schools across Coimbatore. We’re looking for passionate individuals who believe in child and community development through value-based education. --- Key Responsibilities: - Conduct interactive, activity-based Life Skills sessions for students (Grades 6 to 8) in government schools. - Follow WHO’s recommended 10 core Life Skills framework in every session. - Maintain session-wise reports, attendance sheets, and student feedback records. - Coordinate with the project team for weekly reviews and training meetings. - Submit structured weekly reports to the project coordinator / governing team. - Ensure alignment with organizational goals and CSR partner expectations. --- Eligibility Criteria: - Bachelor’s degree in any stream (MSW, BSW, Psychology, Education preferred). - Proficiency in Tamil (mandatory); basic English understanding is a plus. - Strong interest in working with children and supporting community development. - Commitment to social change, with a passion for youth empowerment. - Prior experience is a plus, but not mandatory. --- Work Mode & Location: - 5 days field-based work in government schools (within Coimbatore city). - 1 day per week at the Trust office for training and review meetings. --- Salary & Benefits: - Monthly Salary: 18,000 – 22,000 (based on experience & performance) - Travel Allowance provided separately. --- Key Skills / Keywords (for SEO): - Life Skills Trainer - Social Worker - Community Development - Government School Program - WHO Life Skills Education - CSR-backed NGO Project - ARAM Foundation Charitable Trust - Tamil Speaking Trainer - MSW / BSW / Psychology / Education - Activity-Based Learning - Education Volunteer - Youth Empowerment - NGO Education Program in Coimbatore Responsibilities: Conduct training sessions on life skills, child development, social work, and community mobilization. Facilitate volunteer activities, skill development programs, and capacity building initiatives.

Maan Vidhushi is hiring for Project Manager have skills in Women Empowerment, Capacity building, Sustainability, Rural development, Entrepreneurship Development Program. Required Candidate profile Experienced in sector like - Banking/ Financial Inclusion, Skilling and education, Supply chain and logistics, Production and Marketing, Social Sector etc.). Are eligible to apply.

Maan Vidhushi is hiring for Project Manager have skills in Women Empowerment, Capacity building, Sustainability, Rural development, Entrepreneurship Development Program. Required Candidate profile Experienced in sector like - Banking/ Financial Inclusion, Skilling and education, Supply chain and logistics, Production and Marketing, Social Sector etc.). Are eligible to apply.

Designation: Finance & Project Controller Organization: SwitchON Foundation Location: Kolkata, West Bengal (with travel across Eastern and Western India) Work Experience: Minimum 5 years in financial management and project control, preferably in the NGO/development sector Compensation: 710 Lakhs per annum Language Proficiency: English, Hindi, and Bengali About SwitchON Foundation Established in 2008, SwitchON Foundation is a pioneering non-profit organization committed to driving sustainable development through innovative solutions in climate-resilient agriculture, clean energy, green livelihoods, and industry decarbonization. With a passionate team of over 175 professionals, we operate across 10 states in India, empowering communities with climate-smart technologies and practices. Recognized as a Great Place to Work, SwitchON Foundation takes pride in its inclusive and diverse workplace, with strong representation of women in leadership roles. Our impact is amplified through a combination of innovative programs, social enterprises, and strategic policy advocacy aimed at creating lasting change. To learn more, visit: www.switchon.org.in Position Summary The Finance & Project Controller will play a dual role of managing financial health and ensuring project delivery control at SwitchON Foundation. This cross-functional position combines core finance operations, compliance, monitoring & evaluation, donor reporting, and stakeholder coordination. The role will be instrumental in budgeting, analysis, reporting, and enabling strategic decision-making in line with organizational goals. Key Responsibilities Financial Planning & Budgeting Develop annual and project-specific budgets aligned with program strategies and donor mandates. Forecast cash flow and plan fund requirements across various implementation verticals. Support the project lead with financial planning and cost estimation. Financial Control & Analysis Monitor expenditures against approved budgets and identify financial variances. Conduct variance, trend, and performance analysis to aid decision-making. Implement cost control and financial discipline mechanisms across projects. Accounting, Compliance & Risk Management Ensure compliance with statutory, donor, and FCRA guidelines. Coordinate internal, donor, and statutory audits; prepare all necessary documentation. Identify and mitigate financial risks through pre-emptive planning. Financial Reporting Prepare timely and analytical monthly, quarterly, and annual financial reports. Generate grant-specific reports and dashboards for internal management and external donors. Project Monitoring & Evaluation Track project KPIs and progress against the parameters of quality, cost, time, and impact. Conduct field visits and review project implementation data for performance management. Support program teams in implementing M&E frameworks and tools. Data Management & Tools Maintain centralized databases for financial and project tracking. Design tools, templates, and dashboards using Excel or similar platforms. Build efficiency and data integrity through structured documentation and automation. Stakeholder & Donor Engagement Liaise with donors, auditors, and internal teams to ensure transparent communication and aligned expectations. Respond to donor queries and support donor-driven compliance activities. Capacity Building & Team Oversight Guide and mentor finance and field teams on budgeting, reporting, and compliance standards. Facilitate training in financial and monitoring tools to build internal capacity. Qualifications, Experience & Skills Education: Chartered Accountant (CA) is mandatory. Additional degrees such as MSW or M.Sc. in Agriculture are advantageous for sectoral relevance. Experience: Minimum 5 years of experience in finance and project control in NGOs, development organizations, or consultancy projects. Technical & Core Skills: Expertise in budgeting, compliance (FCRA/NGO), audit coordination, and financial modeling. Proficiency in Microsoft Excel (dashboards, pivot tables, financial analysis). Familiarity with M&E frameworks, project performance tools, and donor reporting systems. Communication & Leadership: Excellent verbal and written communication skills. Strong interpersonal, mentoring, and problem-solving skills. Ability to manage multiple priorities and collaborate across functions. Reporting Structure Reports To: Senior Management or Program Director Team Size: Will work cross-functionally with finance and project control teams Travel Requirements Extensive travel, depending on the needs of the organization or programs. Compensation Annual CTC: 710 Lakhs per annum(Fixed) Additional Benefits: Variable Pay + Commitment Bonus (Compensation will be aligned with experience, qualifications, and current salary) Reimbursement : Official travel, stay, and logistics as per organizational policy Application Process Interested candidates are requested to send their updated CV and Cover Letter to: apply@switchon.org.in Subject Line: Application Finance & Project Controller

Maan Vidhushi is hiring for Project Manager have skills in Women Empowerment, Capacity building, Sustainability, Rural development, Entrepreneurship Development Program. Required Candidate profile Experienced in sector like - Banking/ Financial Inclusion, Skilling and education, Supply chain and logistics, Production and Marketing, Social Sector etc.). Are eligible to apply.

About Intas Foundation: Intas Foundation, the CSR arm of Intas Pharmaceuticals Ltd., leads impactful social development initiatives across India. Our mission is to uplift marginalized communities through programs focused on healthcare access, patient assistance, and community well-being. With initiatives such as Apna Ghar (Transit Homes for cancer patients), Blood Bank Upliftment, and Patient Assistance Programs, weve positively impacted over 2 million lives across 25 states and union territories . At the heart of this transformation is our dedicated team that designs, implements, and scales these programs nationwide. Position: On-Ground Project Implementor, CSR - West India Location: Ahmedabad, Gujarat Qualification: Master’s degree in Social Work, Public Health, Hospital Administration, or a related field Experience: 5–7 years in social sector project implementation, preferably in healthcare or patient welfare Written and Spoken Language: written and spoken fluency in English, Hindi and Gujarati Role Overview: Seeking a compassionate and driven professional to lead our CSR project implementation efforts in Western India—including key locations like Ahmedabad, Surat, Rajkot, Pune, Nagpur, Raipur and Mumbai . This role involves managing ongoing interventions while expanding their reach to new geographies. Candidate will be responsible for program execution, stakeholder engagement, team management, and ensuring that initiatives such as Apna Ghar and Haemophilia Patient Assistance Program run seamlessly and sustainably. Key Responsibilities: Lead and manage on-ground implementation of CSR projects in alignment with organizational goals. Develop project plans, timelines, budgets, and define measurable impact indicators. Coordinate with hospitals, NGOs, and local authorities to ensure effective patient onboarding and care. Supervise daily operations at transit homes, ensuring provision of free accommodation, meals, sanitation, and emotional support. Maintain a safe, clean, and welcoming environment for cancer patients and caregivers. Manage supply inventory and ensure operational readiness of project facilities. Foster an empathetic and sensitive environment for beneficiaries from underprivileged backgrounds. Organize counselling and awareness sessions to improve treatment adherence and patient well-being. Act as the primary communication link between central CSR teams, field teams, hospital partners, and beneficiaries. Prepare periodic project reports, impact assessments, and budget utilization summaries. Ensure compliance with internal policies, audit requirements, and CSR regulations. Maintain comprehensive and accurate records for reporting and evaluations. Desired Skills & Competencies: In-depth understanding of CSR practices, public health systems, and community interventions. Proven ability to manage and motivate teams (25–30 staff members). Strong communication, leadership, and stakeholder management skills. Empathy-driven approach with a genuine passion for healthcare equity and social impact. Proficiency in MS Office and English (spoken and written). Familiarity with government schemes and programs for non-communicable diseases (NCDs) and rare blood disorders is highly desirable. Prior experience in NGOs or the non-profit sector will be an added advantage. Attention to detail, especially in documentation, reporting, and compliance. Additional Details: Travel Requirement: Up to 40% travel within and outside the state. Compensation: Commensurate with experience and qualifications. Benefits: Includes group life and accidental insurance, travel reimbursements, medical insurance, and leave as per organizational policy. How to Apply: Dedicated change maker, passionate about patient care and social impact, can share CV at career@intasfoundation.org

This role focuses on empowering waste workers through training, health initiatives, and micro-enterprise development (SHGs) & social inclusion. It requires strong communication, teamwork and experience in the development or social impact sector.

This role focuses on empowering waste workers through training, health initiatives, and micro-enterprise development (SHGs) & social inclusion. It requires strong communication, teamwork and experience in the development or social impact sector.

Job Title: Chief Manager PMU Team Lead Service Line: Government & Public Sector Sub-Service Line: Infrastructure & Industrial Development Location: Jammu Work Arrangement: Travel as per client requirement >> About KPMG India KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in August 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients. >>About KPMG India: G&PS IIDA Advisory Industrial and infrastructure development holds critical significance for India's economic growth, acting as a catalyst for greenfield/ brownfield infrastructure development, industrial deepening, enhanced productivity, job creation and achieving ambitious development goals. The Government's unwavering commitment to advancing economic expansion is evident through transformative national programs and amplified capital spending. By strategically prioritizing these sectors, the government aims to lay the foundation for sustained progress, regional inclusivity, and heightened global competitiveness, helping ensure a robust and prosperous future for the nation. The Industrial and Infrastructure Development Advisory (IIDA) practice of KPMG in India has been advising and assisting Indias development objective by seamlessly bridging the gap between Governments vision and execution, steering impactful initiatives across the spectrum of infrastructure, industrial and Small and Medium Enterprises (MSME) development as well as tourism, leisure, and sports. Our multidisciplinary approach blends cutting-edge strategies, regulatory acumen, and global best practices. Our team of multi-domain experts has successfully delivered national priority strategic engagements, providing guidance and insights to central and state governments, Public Sector Units (PSUs), and multilateral institutions Position Overview: We are seeking a visionary and experienced Chief Manager (PMU Team Lead) to head the Project Management Unit (PMU) for large-scale livelihood and entrepreneurship initiatives. The ideal candidate will bring a strong background in business administration, economics, or engineering, with extensive leadership experience in managing multidisciplinary teams and delivering impactful programs in collaboration with government entities. Key Responsibilities: Lead the PMU team in planning, executing, and monitoring state or national-level programs focused on livelihood generation and entrepreneurship. Provide strategic direction and operational oversight to ensure timely and effective implementation of program components. Coordinate with government departments, public sector units, and private stakeholders to align program goals with policy frameworks. Manage cross-functional teams, ensuring high performance, accountability, and collaboration across all levels. Navigate regulatory environments and ensure compliance with institutional and governmental guidelines. Foster strong relationships with government bodies, agencies, and development partners to support program success. Monitor program performance, identify risks, and implement corrective actions to ensure achievement of desired outcomes. Required Qualifications: Masters degree in Business Administration, Economics, Engineering , or a related field from an Institute of National Importance as recognized by the Ministry of Education . Experience Requirements: 10–15 years of professional experience in Fortune 500 companies , with a focus on leading national or state-wide programs. Minimum 5 years of leadership experience managing multi-disciplinary teams in dynamic, fast-paced environments. Proven experience in managing large-scale livelihood generation or entrepreneurship programs in collaboration with government entities. Strong understanding of public sector project management , regulatory frameworks, and stakeholder engagement. Key Competencies: Strategic leadership and decision-making Strong project and team management skills Excellent communication and stakeholder engagement Deep understanding of government systems and regulatory processes Results-oriented with a focus on impact and sustainability

Job Title: Assistant Divisional Manager (Skill Development) Expert (Capacity Building) Service Line: Government & Public Sector Sub-Service Line: Infrastructure & Industrial Development Location: Jammu Work Arrangement: Travel as per client requirement >> About KPMG India KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in August 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients. >>About KPMG India: G&PS IIDA Advisory Industrial and infrastructure development holds critical significance for India's economic growth, acting as a catalyst for greenfield/ brownfield infrastructure development, industrial deepening, enhanced productivity, job creation and achieving ambitious development goals. The Government's unwavering commitment to advancing economic expansion is evident through transformative national programs and amplified capital spending. By strategically prioritizing these sectors, the government aims to lay the foundation for sustained progress, regional inclusivity, and heightened global competitiveness, helping ensure a robust and prosperous future for the nation. The Industrial and Infrastructure Development Advisory (IIDA) practice of KPMG in India has been advising and assisting Indias development objective by seamlessly bridging the gap between Governments vision and execution, steering impactful initiatives across the spectrum of infrastructure, industrial and Small and Medium Enterprises (MSME) development as well as tourism, leisure, and sports. Our multidisciplinary approach blends cutting-edge strategies, regulatory acumen, and global best practices. Our team of multi-domain experts has successfully delivered national priority strategic engagements, providing guidance and insights to central and state governments, Public Sector Units (PSUs), and multilateral institutions Position Overview: We are seeking a dynamic and experienced professional to join our team as an Assistant Divisional Manager – Expert in Capacity Building . The ideal candidate will bring a strong background in training management and capacity building, particularly within large-scale government or community-driven initiatives. This role is pivotal in enhancing the capabilities of entrepreneurs and project implementers through strategic training interventions. Key Responsibilities: Lead the design and execution of capacity-building initiatives aligned with state/national skill development programs. Conduct comprehensive Training Needs Assessments (TNA) for entrepreneurs, project staff, and other stakeholders. Develop and manage training calendars, curricula, and modules tailored to diverse audiences. Collaborate with internal teams and external partners to ensure effective delivery of training programs. Monitor and evaluate training outcomes to ensure continuous improvement and impact. Prepare detailed reports and documentation for stakeholders and funding agencies. Stay updated with the latest trends and best practices in skill development and capacity building. Required Qualifications: Education: Master’s Degree in a relevant discipline (e.g., Business Administration, Engineering) from an Institute of National Importance as recognized by the Ministry of Education, Government of India. Experience: Minimum 3 years of experience in Fortune 500 companies focusing on capacity building and training management for large-scale government or community-driven programs. Demonstrated expertise in conducting Training Needs Assessments (TNA) . Proven experience in designing and implementing training programs , including curriculum and module development. Key Competencies: Strong project management and organizational skills. Excellent communication and interpersonal abilities. Analytical mindset with a focus on impact measurement. Ability to work collaboratively in a multi-stakeholder environment. Proficiency in digital tools and platforms for training delivery. Preferred Qualifications: Experience working with government agencies or international development organizations. Certifications in instructional design, training facilitation, or project managemen

Job Title: Assistant Divisional Manager (Finance) Expert in Credit Enablement Service Line: Government & Public Sector Sub-Service Line: Infrastructure & Industrial Development Location: Jammu Work Arrangement: Travel as per client requirement >> About KPMG India KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in August 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients. >>About KPMG India: G&PS IIDA Advisory Industrial and infrastructure development holds critical significance for India's economic growth, acting as a catalyst for greenfield/ brownfield infrastructure development, industrial deepening, enhanced productivity, job creation and achieving ambitious development goals. The Government's unwavering commitment to advancing economic expansion is evident through transformative national programs and amplified capital spending. By strategically prioritizing these sectors, the government aims to lay the foundation for sustained progress, regional inclusivity, and heightened global competitiveness, helping ensure a robust and prosperous future for the nation. The Industrial and Infrastructure Development Advisory (IIDA) practice of KPMG in India has been advising and assisting Indias development objective by seamlessly bridging the gap between Governments vision and execution, steering impactful initiatives across the spectrum of infrastructure, industrial and Small and Medium Enterprises (MSME) development as well as tourism, leisure, and sports. Our multidisciplinary approach blends cutting-edge strategies, regulatory acumen, and global best practices. Our team of multi-domain experts has successfully delivered national priority strategic engagements, providing guidance and insights to central and state governments, Public Sector Units (PSUs), and multilateral institutions Educational Qualifications: MBA/PGDM or equivalent in Economics, Business Administration, Business Management, Finance , or related fields from an Institute of National Importance as identified by the Ministry of Education. Experience Requirements: Minimum 3 years of professional experience in: Domestically Systemically Important Banks (DSIBs), Financial Services Institutions, or Fortune 500 Companies. Demonstrated expertise in MSME financing , with: At least 3 years of hands-on experience in: Appraisal of project proposals, Conducting feasibility studies, Evaluating business plans of enterprises. Key Responsibilities: Credit Structuring & Product Design: Design and structure innovative financial products and loan schemes tailored for MSMEs and startups . Develop frameworks to enhance credit access for underserved business segments. Loan Appraisal & Disbursement Oversight: Lead the evaluation of loan applications, ensuring alignment with internal risk frameworks and regulatory guidelines. Oversee the loan disbursement process , ensuring timely and compliant execution. Credit Readiness & Capacity Building: Develop and deliver credit readiness programs , including: Financial literacy workshops, Training modules for MSMEs on loan application processes and credit management. Stakeholder Engagement: Collaborate with internal teams, financial institutions, and external partners to streamline credit enablement initiatives. Represent the organization in forums and discussions related to MSME finance and credit facilitation. Key Skills & Competencies: Strong analytical and financial modeling skills. Deep understanding of MSME ecosystems and credit challenges. Excellent communication and stakeholder management abilities. Familiarity with regulatory frameworks governing business lending. Preferred Attributes: Experience in public-private partnerships or government-led credit facilitation programs. Exposure to digital lending platforms or fintech-driven credit solutions.

Job Title: Assistant Divisional Manager (Ecosystem Creation/IEC) Service Line: Government & Public Sector Sub-Service Line: Infrastructure & Industrial Development Location: Jammu, J&K Work Arrangement: Travel as per client requirement >> About KPMG India KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in August 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients. >>About KPMG India: G&PS IIDA Advisory Industrial and infrastructure development holds critical significance for India's economic growth, acting as a catalyst for greenfield/ brownfield infrastructure development, industrial deepening, enhanced productivity, job creation and achieving ambitious development goals. The Government's unwavering commitment to advancing economic expansion is evident through transformative national programs and amplified capital spending. By strategically prioritizing these sectors, the government aims to lay the foundation for sustained progress, regional inclusivity, and heightened global competitiveness, helping ensure a robust and prosperous future for the nation. The Industrial and Infrastructure Development Advisory (IIDA) practice of KPMG in India has been advising and assisting Indias development objective by seamlessly bridging the gap between Governments vision and execution, steering impactful initiatives across the spectrum of infrastructure, industrial and Small and Medium Enterprises (MSME) development as well as tourism, leisure, and sports. Our multidisciplinary approach blends cutting-edge strategies, regulatory acumen, and global best practices. Our team of multi-domain experts has successfully delivered national priority strategic engagements, providing guidance and insights to central and state governments, Public Sector Units (PSUs), and multilateral institutions Educational Qualifications: Postgraduate degree in Commerce, Business, Finance, Management, Journalism/Mass Communication , or related fields from an Institute of National Importance as recognized by the Ministry of Education, Government of India . Experience Requirements: 3–6 years of professional experience, preferably in Fortune 500 companies or large-scale public/private sector programs. Minimum 3 years of managerial experience in procurement , particularly within large organizations, with a strong preference for experience in public sector or government organizations . Key Responsibilities: Ecosystem Development: Design and implement strategies for ecosystem creation at district, state, and national levels. Foster partnerships with stakeholders including government bodies, NGOs, private sector, and community-based organizations. IEC Strategy & Implementation: Develop and execute Information, Education, and Communication (IEC) strategies tailored to diverse community groups. Create engaging content and materials for outreach, awareness, and behavior change communication. Entrepreneurship & Enterprise Development: Support the growth of MSMEs, nano-enterprises, and startups through capacity building, mentorship, and access to resources. Promote inclusive entrepreneurship with a focus on underrepresented communities. Program Management & Procurement: Lead procurement processes in alignment with organizational and government standards. Ensure transparency, efficiency, and compliance in all procurement-related activities. Community Engagement & Capacity Building: Manage community-driven initiatives with a focus on training, knowledge dissemination , and capacity building . Monitor and evaluate program impact, ensuring continuous improvement and scalability. Policy & Governance Interface: Navigate local governance systems and regulatory frameworks to support entrepreneurship and small business development. Advocate for policy reforms and support implementation at grassroots levels. Key Skills & Competencies: Strategic thinking and program design Strong communication and content development skills Stakeholder management and partnership building Deep understanding of public procurement processes Familiarity with government schemes and entrepreneurship policies Proficiency in data-driven decision-making and reporting Desirable Attributes: Experience working with government flagship programs or multilateral development agencies Multilingual abilities for regional outreach Proficiency in digital tools for communication and project management

1 Year Contract (LPE) Work location: Patna (Work from Office) MBA /B. E/ B. Tech/Graduate in any discipline and relevant experience of 5 years in change management/ Capacity building.

Dear Candidates, Greetings from Infinity Career Connect! We are hiring Animal Nutritionist for one of the reputed organization for their unit in Tripura. Job Overview: The position of Senior Technical Support in Livestock Nutrition for our TRESP project. The successful candidate will be responsible for providing specialized technical expertise in livestock nutrition, ensuring the well-being and optimal productivity of livestock. Working closely with the Livestock Project Team Leader and other stakeholders, the Senior Technical Support will contribute to the development and implementation of nutrition-related initiatives within the livestock component of the project. Key Responsibilities: 1. Nutrition Program Development: Develop and implement comprehensive nutrition programs for various livestock species, including piggery, goatery, and poultry. Collaborate with relevant experts to integrate modern and sustainable nutrition practices into livestock production activities. 2. Training and Capacity Building: Conduct training programs for Block Level Trainers, Cluster Coordinators, and Livestock - Community Resource Persons on best practices in livestock nutrition. Work with experts to develop training materials in user-friendly formats and local languages. 3. Feed and Fodder Management: Conduct assessments and identify alternate feed and fodder cultivation practices to enhance cost-effectiveness in livestock production. Pilot initiatives for at least 50 PGs to evaluate the feasibility and efficiency of alternate feed and fodder practices. 4. Livestock Support Centers (LSCs) and Block Level Brooder House (BLBH): Provide technical support in the establishment and operation of Livestock Support Centers. Contribute to the development of training modules for entrepreneurs managing BLBH and LSC. 5. M&E and Knowledge Management: Develop reporting formats for data collection related to nutrition and feed management. Contribute to the identification of success stories and case studies for knowledge management. 6. Collaboration and Coordination: Collaborate with ARDD officials, KVKs, and other experts to align nutrition practices with the overall livestock extension curriculum. Ensure coordination with the Livestock Project Team Leader and other thematic TSAs for integrated project planning. Interested candidates please share updated resume to swapnali.khamkar@jobbo.in

Senior RMLE Leader, incoordination with the rest of the RMLE team, will be responsible for data analysis, data management and periodically providing updated data tables from the data collected by RMLE team/by program team/ any other departments/partners as well as system data and communicate appropriately to different stakeholders. S/he will also focus on all RMLE data analysis and interpretation within the pursuit of the University of Manitoba funded Program Monitoring & Learning Project. Roles And Responsibilities • Understand and perform basic and advanced analysis using all available data sources for knowledge generation that will guide the program implementation. • Database management. • Conducting different types of random sampling from line lists. • Quantitative and Qualitative data analysis from cleaning to preparation of result tables. • Data Cleaning: Managing loss of information, data mapping, removing duplicate entries, coding of open-ended responses, merging of data sets etc. • Preparing data analysis plan / tabulation plan. • Analysis of data to produce frequencies of different indicators, descriptive, cross-tabulation, simple correlations etc. using SAS/SPSS/STATA/excel as per program requirement. • Writing syntaxes for concurrent data analysis. • Qualitative data management and analysis. • Collating and analysing secondary data from required sources. • Prepare appropriate dissemination including scientific manuscripts documents for sharing with internal and external stakeholders. • Capacity building of program team and Government counterparts on understanding of data and data driven management. • To perform other ad-hoc tasks as per the need of different stakeholders such as the Government and the donor. • Travel within or beyond the program areas for 10-30% of the time.

Content Development Draft, review, and adapt training content including lesson plans, course scripts, facilitator guides, and learner materials based on technical inputs from subject experts. Ensure content is tailored to target audiences across a range of stakeholders (e.g., women entrepreneurs, local financial institutions, social enterprises). Edit and format materials for clarity, consistency, and learner engagement, ensuring alignment with program objectives and donor guidelines. Instructional Collaboration Work closely with subject matter experts to transform technical content into digestible and accessible learning formats. Coordinate with internal instructional designers and multimedia teams to produce digital and in-person training materials. Support localization and contextualization of content across geographies, ensuring cultural and linguistic relevance. Project Support & Delivery Manage content timelines and production workflows to meet program milestones and donor deadlines. Assist in preparing learning outputs and documentation for donor reporting and monitoring. Support quality assurance and content updates based on feedback from learners, partners, and trainers. Cross-Team Coordination Collaborate with program, research, and communications teams to ensure coherence and quality across all educational deliverables. Maintain organized content libraries and documentation for easy access and reuse. Key Performance Indicators Ensure timely creation of high-quality, mission-aligned learning content across key themes like impact investing and ESG. Maintain high learner satisfaction, engagement, and course completion through continuous improvement and instructional excellence. Enhance IIX Institutes visibility through collaborations, external speaking, and co-developed learning initiatives. Effectively manage content teams and work cross-functionally to deliver impactful learning programs on time and within scope. Drive adoption of new content formats and digital learning tools to expand reach and improve the learner experience. Preferred Qualifications 47 years of professional experience in content creation, learning design, or communications, ideally in the development or education sector. Strong writing, editing, and formatting skills with experience producing educational or training materials. Experience working on donor-funded programs (e.g., DFAT, USAID, ADB, etc.) preferred. Familiarity with capacity building in gender, inclusive finance, social enterprise, or sustainable development is a plus. Proficiency with Microsoft Office; experience with e-learning tools (e.g., Articulate, Teachable, Canva, or Moodle) is advantageous. Strong organizational and project management skills, with the ability to coordinate multiple stakeholders. What We are Looking for Clear communicator who can balance technical accuracy with accessible language. Team player who thrives in collaborative, cross-functional environments.

Job Title: Capacity Building Service Line: Government & Public Sector Sub-service line: IIDA Location: Jammu, on site no work from home Consultant Role Minimum 6 Years of Experience >>About KPMG India: G&PS IIDA Advisory Industrial and infrastructure development holds critical significance for India's economic growth, acting as a catalyst for greenfield/ brownfield infrastructure development, industrial deepening, enhanced productivity, job creation and achieving ambitious development goals. The Government's unwavering commitment to advancing economic expansion is evident through transformative national programs and amplified capital spending. By strategically prioritizing these sectors, the government aims to lay the foundation for sustained progress, regional inclusivity, and heightened global competitiveness, helping ensure a robust and prosperous future for the nation. The Industrial and Infrastructure Development Advisory (IIDA) practice of KPMG in India has been advising and assisting Indias development objective by seamlessly bridging the gap between Governments vision and execution, steering impactful initiatives across the spectrum of infrastructure, industrial and Small and Medium Enterprises (MSME) development as well as tourism, leisure, and sports. Our multidisciplinary approach blends cutting-edge strategies, regulatory acumen, and global best practices. Our team of multi-domain experts has successfully delivered national priority strategic engagements, providing guidance and insights to central and state governments, Public Sector Units (PSUs), and multilateral institutions Position Summary: We are seeking an experienced Capacity Building Specialist with a strong background in designing and implementing programs that develop entrepreneurship skills, business management capabilities, and sector-specific competencies. The ideal candidate will have a proven track record in managing large-scale training initiatives, particularly within government or community-driven programs. Responsibilities: Design and implement capacity-building programs for entrepreneurs. Conduct Training Needs Assessments (TNA) to identify skill gaps. Develop training calendars, curricula, and modules. Ensure effective delivery of training across platforms and target groups. Align training programs with strategic goals in collaboration with providers. Review and improve training materials based on feedback and market needs. Monitor trainer performance and provide feedback. Facilitate access to technology platforms and tools for entrepreneurs. Update training content to reflect emerging skill areas. Integrate training with access to finance, market linkages, and innovation. Coordinate with internal teams to ensure effective program execution. Qualifications: Master’s Degree in a relevant field (e.g., Business Administration, Engineering) from an Institute of National Importance. Additional certifications in training, capacity building, or project management are a plus. Minimum 6 years of experience, including 5 years in Fortune 500 companies managing training for large-scale government or community programs. Expertise in entrepreneurship development and training design. Strong communication and stakeholder management skills.

Job Description: Project Manager - Skill Development (Adler Foundation) Adler Foundation, the dedicated CSR arm of Adler Talent Solutions Pvt. Ltd., is seeking a dynamic and results-oriented Project Manager - Skill Development . This pivotal role will be instrumental in building, implementing, and scaling our skill development initiatives from the ground up, leveraging CSR funds to create impactful change across India. If you are a visionary leader with a proven track record in project management, stakeholder engagement, and a passion for skill development and community impact, we want to hear from you. Key Responsibilities As the Project Manager - Skill Development, you will be responsible for the 360-degree management of our skill development programs, including: I. Strategic Planning & Program Development: Skill Development Model: Design, develop, and refine a comprehensive, scalable skill development model aligned with industry needs and employment opportunities. Module & Curriculum: Oversee the creation and updating of training modules, curriculum, and learning materials, incorporating practical and academic sessions (e.g., in Solar, Manufacturing, automotive, digital skills, etc.). CSR Funding & Partnerships: Identify, build, and nurture relationships with corporate CSR heads to secure funding for skill development projects. Manage a significant CSR fund portfolio. SDG Alignment: Develop and implement initiatives that align with Sustainable Development Goals (SDGs), focusing on areas like WASH (i.e. Water, Sanitation, and Hygiene), digital learning, and livelihood enhancement. II. Project Execution & Management: Project Planning: Develop comprehensive project plans to be shared with clients as well as other staff members. Monitor and track progress against these plans. Team & Talent Management: Recruit, lead, and mentor a high-performing project team, including trainers and support staff. Oversee staffing and performance management. Branch/Training Centre Management: Plan, develop, supervise, and ensure the smooth operation of skill development branches and training centers. This includes maintaining all center expense sheets and payment vouchers. Quality Assurance: Monitor and provide quality training to candidates in both academic and practical sessions. Beneficiary Management: Ensure the opening of bank accounts and remittance of student entitlements into their accounts. Third-Party & Vendor Management: Establish and maintain relationships with third parties/vendors. Process Improvement: Continuously identify and implement process improvements to enhance efficiency and impact. III. Monitoring, Reporting & Compliance: Documentation & Record Keeping: Ensure all documentation of the batch is maintained as per guidelines. Maintain the records of Placement Documents. Create and maintain comprehensive project documentation. Budget Management: Develop and track budgets. Meet budgetary objectives and make adjustments to project constraints based on financial analysis. Performance Tracking: Track project performance, specifically to analyze the successful completion of short and long-term training. Measure project performance using appropriate tools and techniques. Audits & Compliance: Attend and ensure compliance in all internal & external audits. Coordinate with CSR heads, PMU, legal teams, and third-party agencies for compliance, impact assessments, and transparent reporting. E-SOP Certified (effective from 31-Aug-2023) is a plus. Reporting & Escalation: Daily reporting on time. All MIS Data Managing and maintaining. Report and escalate to management as needed. IV. Placement & Post-Placement Support: Placement Opportunities: Take initiatives to increase the placement of the entire district project trainees and provide the best placement opportunity for the trainees. Placement & Retention Data: Maintain their Placement & Retention data monthly wise. Post-Placement Tracking: Conduct Post Placement tracking & MIS updation. V. Stakeholder Management & Outreach: Client & Stakeholder Relations: Manage the relationship with the client and all stakeholders. Meet with clients to take detailed ordering briefs and clarify specific requirements of the project. Risk Management: Perform risk management to minimize project risks. Community Engagement: Engage with communities to understand needs and tailor programs for maximum impact. Mentorship (Optional) : Mentor MBA students, guiding them in rural immersion projects. Travel: Willingness to travel (approx. 50-70%) to project sites, branches, and for stakeholder meetings. Qualifications Master's degree in Social Work, Business Administration, Project Management, or a related field. Proven experience (e.g., 5-12 years) in managing large-scale social development projects, preferably in the skill development or CSR domain, with a significant portfolio size. Demonstrated experience in collaborating with corporate CSR teams. Strong understanding of project management methodologies (e.g., PMP certification is a plus) and experience with M&E frameworks. Proven leadership skills with experience in managing and mentoring diverse teams. Excellent communication, interpersonal, and negotiation skills. Ability to work independently, manage multiple priorities, and meet tight deadlines. Proficiency in data management, MIS reporting, and project documentation. Attend conferences and training as required to maintain proficiency. Why Join Adler Foundation? This is a unique opportunity to lead a critical vertical within a growing CSR foundation. You will have the autonomy to shape initiatives, build impactful partnerships, and directly contribute to empowering thousands of lives through skill development across India. At Adler Foundation, you'll be part of a team committed to excellence, innovation, and measurable social change.

Job Title:DRM/Senior Manager-Growth & Partnerships Experience5-9Years Location:Bengaluru Effectively manages and develops the sub-region's revenue and profitability as agreed with the Senior management Oversees and deploys ISD resources where needed. Assists the team with objection handling, presentations etc. Ensures and adheres to Daily/Weekly/Fortnightly reviews with the team and the manager. Ensures and follows the sales adherences set by the company onthe number of sales calls to be done by self and the team, no. of support visits. Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Analyze regional market trends and discover new opportunities for growth. Establis, execute and monitor sales objectives for the week, month, quarter, half yearly, etc in line with the national requirement. Manage and supervise sales team to ensure they are on track in achieving sales goals. Analyze and report on monthly sales outcomes. Be the single point of contact(spoc) in liasoning and assisting the marketing team for any marketing campaigns. Subsequent to the campaign, the spoc ensures the data captured during the campaigns is shared with the HO on time. Provides insights about the competitors, insights about clients, market trends that will help the marketing team to effectively launch a campaign. Helps the team in capturing the voice of the customer. Work closely with the training team in ensuring user school happiness. Assist training team for renewals, up-selling & cross-selling. Ensure customer issues are attended to appropriately and efficiently wthin the HO guidelines. Attend cross-functional meetings that will benefit the sales department. Should actively play the role of a mentor in training the team on sales processes, Increasing value proposition of the product.