Business Technology Manager

Location:

Function:

Reports to:

Experience:

The Opportunity: Lead the Foundation of BT in India

Salesforce Billing and CPQ

What You'll Own & Drive (Key Responsibilities)

• Scale the India BT Team:

  Lead, mentor, and grow a team of

  10–15+ engineers

  , fostering a high-performing culture with strong accountability and technical excellence.

• Global Program Ownership:

  Partner closely with

  US-based BT Leaders

  to drive execution across key enterprise platforms (Salesforce, Workday ERP, MuleSoft, etc.).

• Delivery Excellence:

  Establish robust governance models, delivery metrics, dashboards, and transparent reporting frameworks.

• Culture & Development:

  Conduct regular 1:1s, facilitate internal tech sessions, manage certifications planning, and champion a rewards and recognition culture.

Salesforce Billing & CPQ Expertise

• Platform Vision:

  Oversee the architecture, implementation, and optimization of our

  Salesforce Billing, CPQ, and CRM

  platforms.

• Complex Billing Operations:

  Lead the engineering efforts for critical billing functions, including:
• RatePlan, RatePlanCharge, pricing rules, and amendments.
• Management of recurring, one-time, and usage-based charges.
• Mediation, rating, and revenue schedule generation.
• Integration with product usage data and Workday ERP systems.

• Compliance & Best Practices:

  Ensure all processes adhere to financial standards like

  ASC 606 / IFRS 15

  . Drive best practices in Apex, LWC, component reuse, code reviews, and overall architecture.

Enterprise Integration & Automation

• MuleSoft/API Strategy:

  Lead the development of scalable, API-based integrations between Salesforce, Workday ERP, and other internal systems.

• Financial Workflows:

  Build robust automation for

  invoice generation, payment processing, sync logic, and comprehensive error handling

  .

• Performance:

  Optimize bulk APIs, batch/async processing, retry logic, and ensure efficient SOQL usage.

• Security:

  Enforce security and compliance standards including

  FLS, CRUD, Salesforce Shield, and GDPR

  .

Skills & Experience You'll BringNon-Negotiables

• 10–15+ years

  of total experience, with a

  Salesforce-heavy background

  .

• 4–5+ years of hands-on experience

  specifically in

  Salesforce Billing

  and leading large-scale Billing/CPQ implementations.
• Proven ability to

  lead and manage a team of 10–15+ engineers

  in a high-growth environment.
• Deep technical command of Salesforce Billing objects (revenue schedules, usage records, amendments), Apex, LWC, and API-led architectures (MuleSoft/similar).
• Solid understanding of financial systems, SaaS billing models, and

  ASC 606 / IFRS 15

  compliance.
• Experience running global programs with required overlap for

  US PST morning hours

  .

Preferred

• Salesforce Certifications:

  Billing Specialist, CPQ Specialist, Platform Developer II

  , or Architect track.
• Experience with

  Workday ERP

  integrations.
• Background in building or scaling India-based delivery centers from the ground up.
• Strong analytical and KPI-driven decision-making skills.

📍 Location & Work Model

• Location:

  Bangalore (Whitefield)

• Function:

  Business Technology (Enterprise Engineering)

• Work Hours:

  Strong daily overlap with

  US PST morning hours

  is required for effective global partnership.