Business Technology Manager

Job Description

Position Summary: We are seeking a proactive and hands-on Manager, Business Technology to lead and oversee all internal IT initiatives for our growing pharmaceutical company. This role is responsible for managing a wide range of technology projects, including ERP system changes and upgrades, third-party system integrations, IT infrastructure maintenance, internal software development, website updates, and vendor-led projects. The ideal candidate has a strong background in IT project management, business systems, and cross-functional collaboration, particularly within the pharmaceutical or life sciences industry. The job requires working from 4:00 p.m. to 1:00 a.m. as you need to support India and US operations. Key Responsibilities: ERP System Management: Oversee enhancements, upgrades, and integrations related to the companys ERP platform; coordinate with internal stakeholders and external vendors to ensure minimal disruption to operations. Project Management: Lead and manage multiple concurrent IT projects, including planning, budgeting, scheduling, resource allocation, risk mitigation, and delivery; apply project management methodologies to drive timely and successful execution. Third-Party Integration: Manage the integration of third-party tools and platforms with internal systems; serve as the primary liaison between external technology partners and internal teams. IT Infrastructure Oversight: Supervise the maintenance and upgrades of the companys IT infrastructure (servers, networks, user hardware/software, cybersecurity); coordinate with MSPs or internal resources. In-House Software Development: Manage internal development projects for custom tools or platforms, including requirement gathering, sprint planning, QA testing, and deployment. Website Development and Upgrades: Oversee corporate website updates and redesigns in collaboration with marketing and external developers; ensure the website aligns with corporate branding, regulatory, and functional needs. Vendor and Service Provider Management: Evaluate, onboard, and manage third-party service providers; define scopes of work, manage contracts, and monitor performance. Stakeholder Communication: Collaborate with cross-functional teams including Finance, Operations, Regulatory, and Quality to ensure technology initiatives align with business objectives. Compliance & Documentation: Ensure systems and processes comply with relevant industry regulations and internal SOPs, especially around GxP and data integrity where applicable. Qualifications: Bachelors degree in Information Technology, Computer Science, Business, or related field; MBA or relevant certifications (PMP, ITIL, etc.) preferred. 58 years of experience in IT project management, systems integration, or business technology roles. Experience in the pharmaceutical, biotech, or life sciences industry is highly desirable. Strong understanding of ERP systems (e.g., NetSuite, SAP, Microsoft Dynamics). Proficiency with project management tools (e.g., JIRA, Asana, MS Project). Demonstrated experience managing cross-functional technology projects from inception to completion. Strong vendor management and negotiation skills. Excellent communication, analytical, and leadership skills. Ability to thrive in a dynamic, fast-paced, and evolving environment. Why Join Us: This is an exciting opportunity to build and shape the technology backbone of a company at the forefront of pharmaceutical innovation. You’ll play a crucial role in aligning IT capabilities with business goals and ensuring operational excellence through effective technology deployment.