Alpine Health

Job Title: General Manager Works Location : Ahmedabad Department : Manufacturing Operations Reporting To : Managing Director / CEO Job Summary: The General Manager Works will oversee the entire operations of a sterile medical device manufacturing facility. This includes responsibility for production, quality assurance, engineering, maintenance, supply chain, regulatory compliance, EHS, and continuous improvement. The role ensures alignment with regulatory standards (e.g., ISO 13485, US FDA 21 CFR Part 820, EU MDR) and drives operational efficiency, product quality, and team performance. Key Responsibilities: Facility Setup & Commissioning Lead greenfield project execution, including site layout, utility planning, cleanroom design (ISO Class 8/Class 7), and equipment selection. Ensure validation and qualification of facility, equipment (product assembling siliconization, assembly, and ETO sterilization systems), and processes (IQ/OQ/PQ). Work closely with architects, consultants, and vendors to deliver facility setup on time and within budget. Operations Management Lead and manage all aspects of manufacturing operations in a cleanroom and sterile environment (Class 100, 1000, 10,000 as applicable). Ensure compliance with cGMP, ISO 13485, FDA, and other relevant regulations. Oversee planning, scheduling, and execution of production to meet delivery timelines and cost targets. Implement Lean Manufacturing and Six Sigma practices for productivity and waste reduction. Quality & Regulatory Compliance Work closely with the Quality Assurance and Quality Control teams to ensure that all products meet internal and regulatory standards. Ensure documentation and traceability in compliance with QMS. Act as site lead during regulatory inspections and audits (US FDA, ISO, CDSCO, etc.). Develop and enforce SOPs for cleanroom practices, contamination control, and batch record documentation. Lead site readiness for audits by regulatory authorities and notified bodies. Engineering & Maintenance Ensure efficient functioning and preventive maintenance of manufacturing equipment and utilities (HVAC, water systems, sterilizers, etc.). Drive validation of equipment, processes, and facilities. Supply Chain & Procurement Oversee raw material procurement, inventory management, and vendor coordination. Ensure cost-effective and timely procurement of components and consumables. Manage logistics and distribution for finished goods. Team Leadership & Development Recruit, train, and mentor production, quality, engineering, and support staff Build a strong culture of safety, quality, and continuous improvement. Establish KPIs and drive operational excellence through lean principles and Six Sigma tools. Lead cross-functional teams including production, QA, engineering, and EHS. Drive performance management, training, and succession planning. Foster a culture of accountability, safety, and continuous improvement. Budgeting & Strategic Planning Prepare and manage operational budgets, CAPEX and OPEX forecasts. Develop strategic plans for capacity expansion, new product introductions, and automation. Required Qualifications: Bachelor's degree in Engineering (Mechanical, Biomedical, or Industrial preferred). Postgraduate qualification in Business Administration or Operations Management is a plus. 1520 years of experience in manufacturing, with at least 810 years in sterile medical device production. Proven track record in leading plant operations in compliance with ISO 13485 and FDA 21 CFR Part 820. Strong knowledge of cleanroom operations, sterilization (ETO, Gamma, Steam), validation protocols, and QMS. Key Skills: Leadership & strategic thinking Regulatory knowledge (ISO, FDA, CE, MDR) Operational excellence (Lean, Six Sigma) Financial acumen Excellent communication and stakeholder management Risk management and problem-solving

Job Title: Manager, Business Development Department: Business Development & Sales Location: Ahmedabad, India Reports To: Vice President, Business Development / Chief Commercial Officer Position Summary We are seeking an experienced and results-driven Manager, Business Development to expand our global client base and drive revenue growth. This role will focus on identifying new business opportunities, building strategic relationships with pharmaceutical and biotech companies, and promoting our formulation development services. The ideal candidate will have a deep understanding of pharmaceutical R&D, particularly in formulation and drug delivery technologies, and a proven track record in B2B business development within the CRO or CDMO sector. Key Responsibilities Identify and qualify new business opportunities across target markets and geographies. Build and maintain strong relationships with key decision-makers in pharmaceutical and biotech companies. Present the company's service offerings, technical capabilities, and value proposition to prospective clients. Collaborate with internal scientific, project management, and leadership teams to develop customized proposals and solutions. Attend and represent the company at industry conferences, trade shows, and networking events. Use CRM systems to track leads, opportunities, and client interactions. Provide regular reporting on pipeline status, sales forecasts, and market feedback. Qualifications Bachelors or Masters degree in Pharmaceutical Sciences, Chemistry, Life Sciences, or a related field; MBA is a plus. Minimum 2 years of experience in business development or sales within the pharmaceutical CRO/CDMO sector. Strong understanding of formulation development, drug delivery systems, and pharmaceutical R&D processes. Excellent communication, presentation, and negotiation skills. What We Offer Competitive base salary and performance-based incentives. Opportunity to work with a fast-growing, innovation-driven global CRO. Collaborative and entrepreneurial work environment. Career growth and professional development opportunities.

Position Summary: We are seeking a proactive and hands-on Manager, Business Technology to lead and oversee all internal IT initiatives for our growing pharmaceutical company. This role is responsible for managing a wide range of technology projects, including ERP system changes and upgrades, third-party system integrations, IT infrastructure maintenance, internal software development, website updates, and vendor-led projects. The ideal candidate has a strong background in IT project management, business systems, and cross-functional collaboration, particularly within the pharmaceutical or life sciences industry. The job requires working from 4:00 p.m. to 1:00 a.m. as you need to support India and US operations. Key Responsibilities: ERP System Management: Oversee enhancements, upgrades, and integrations related to the companys ERP platform; coordinate with internal stakeholders and external vendors to ensure minimal disruption to operations. Project Management: Lead and manage multiple concurrent IT projects, including planning, budgeting, scheduling, resource allocation, risk mitigation, and delivery; apply project management methodologies to drive timely and successful execution. Third-Party Integration: Manage the integration of third-party tools and platforms with internal systems; serve as the primary liaison between external technology partners and internal teams. IT Infrastructure Oversight: Supervise the maintenance and upgrades of the companys IT infrastructure (servers, networks, user hardware/software, cybersecurity); coordinate with MSPs or internal resources. In-House Software Development: Manage internal development projects for custom tools or platforms, including requirement gathering, sprint planning, QA testing, and deployment. Website Development and Upgrades: Oversee corporate website updates and redesigns in collaboration with marketing and external developers; ensure the website aligns with corporate branding, regulatory, and functional needs. Vendor and Service Provider Management: Evaluate, onboard, and manage third-party service providers; define scopes of work, manage contracts, and monitor performance. Stakeholder Communication: Collaborate with cross-functional teams including Finance, Operations, Regulatory, and Quality to ensure technology initiatives align with business objectives. Compliance & Documentation: Ensure systems and processes comply with relevant industry regulations and internal SOPs, especially around GxP and data integrity where applicable. Qualifications: Bachelors degree in Information Technology, Computer Science, Business, or related field; MBA or relevant certifications (PMP, ITIL, etc.) preferred. 58 years of experience in IT project management, systems integration, or business technology roles. Experience in the pharmaceutical, biotech, or life sciences industry is highly desirable. Strong understanding of ERP systems (e.g., NetSuite, SAP, Microsoft Dynamics). Proficiency with project management tools (e.g., JIRA, Asana, MS Project). Demonstrated experience managing cross-functional technology projects from inception to completion. Strong vendor management and negotiation skills. Excellent communication, analytical, and leadership skills. Ability to thrive in a dynamic, fast-paced, and evolving environment. Why Join Us: This is an exciting opportunity to build and shape the technology backbone of a company at the forefront of pharmaceutical innovation. You’ll play a crucial role in aligning IT capabilities with business goals and ensuring operational excellence through effective technology deployment.

Job brief The Inside Sales person will focus on customer acquisition and relationship management. This position involves reaching out new potential clients, client business referrals, or web leads. Provide prospective customers/clients with all services offered, and additional presentations as needed. Discuss Alpine Health product offerings from the vast product range and gather orders on daily basis. Must be energetic, well-spoken, and eager to close sales and increase revenue. Responsibilities Reaching out to generate business; making multiple calls to potential clients Creating and maintaining a list/database of prospect clients Sign up new client accounts and sell products to existing ones. Penetrate all targeted accounts and radiate sales from within client base. Manage client accounts generated and assigned by regular follow ups. Communicate with clients and understand their daily requirements of products. Negotiate pricing and generate necessary orders. Promote new product line added to the company's inventory. Maintain great client relationship by providing excellent customer service. Understanding client issues and offering solutions and support Tracking weekly, monthly, and quarterly performance and sales metrics Required Experience, Skills and Qualifications University or college degree Demonstrates ability to converse well and has a flair to convince Problem identification and objections resolution skills Able to build and maintain lasting relationships with customers Good listening skills Self motivated, with high energy and an engaging level of enthusiasm Able to perform basic calculations and mathematical figures Ability to work individually and as part of a team Working Hours You will be working from India for the parent company in the USA thus expected to work in night shift from 8: 00 p.m. to 5:00 a.m.

Position Summary: We are seeking a highly motivated and strategic Product Manager to lead the planning, execution, and performance of key pharmaceutical brands in our portfolio. The ideal candidate will have experience in the pharmaceutical industry for India region and will be responsible for driving market growth, lifecycle management, competitive analysis, and promotional strategies for assigned products. Key Responsibilities: Develop and implement strategic and tactical marketing plans to achieve product objectives. Conduct detailed market analysis including competitor intelligence, customer insights, and sales performance. Collaborate with cross-functional teams (Sales, Medical Affairs, Regulatory, Supply Chain) to ensure successful product launches and ongoing promotion. Define and monitor product KPIs (market share, sales, growth trends). Manage the product lifecycle including new indications, line extensions, and portfolio rationalization. Plan and execute promotional campaigns, CME activities, product training, and scientific communication. Engage with KOLs, HCPs, and key stakeholders to gather insights and support brand positioning. Develop marketing collaterals such as visual aids, brochures, digital content, and product literature. Coordinate with the field force to implement marketing strategies and monitor field feedback. Prepare forecasts, budgeting, and P&L oversight for assigned brands. Qualifications: Bachelors degree in Pharmacy, Life Sciences, or related field. MBA in Marketing or Healthcare Management is preferred. 3–7 years of experience in pharmaceutical marketing/product management. Strong understanding of pharmaceutical industry dynamics, regulatory framework, and therapeutic areas. Excellent communication, analytical, and project management skills. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in MS Office; knowledge of CRM tools and digital platforms is a plus. Experience with specialty care, branded generics, or biologics is advantageous. Exposure to product launches and market development activities in domestic or international markets.

Marketing Associate Job Purpose: Responsible for managing the company's marketing initiatives, the candidate uses market research and analysis to direct marketing strategy and planning. Oversees the production of all promotional materials and marketing campaigns and reports marketing and sales results to senior executives. The position at Alpine Health requires creating and implementing marketing strategies and executing marketing plans in the USA market. The individual thus needs to work in night shift as per the USA hours to co-ordinate with sales and marketing team in the US and back office team in India. Marketing Assocaite Job Duties: Establishes marketing goals based on past performance and market forecasts Works on creative development of promotional materials, website content, advertisements, and other marketing-related projects Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback Manage the email marketing campaign strategies and execution Ability to analyze post campaign ROI Responsible for organizing and conducting customer webinars Responsible for selecting and ordering marketing give-away materials (like t-shirts, bottles etc) Managing vendor based marketing activities (gifts, webinars etc.) Create marketing flyers, brochures, catalogs used for print and digital formats Create fax Marketing pieces to be used by sales teams on a daily basis Packaging design: Complete lifecycle of package design, concepts, draft versions, user manuals, final versions etc. Work closely with graphic and html designers wherever needed Websites and social media: Assume primary responsibility in managing our websites (content and design) and social media presence. Ensure that the website functions smoothly by working closely with programmers Manage linkedin, facebook, twitter and other social media platforms Skills and Qualifications: MBA in Marketing with a Bachelor in Business Administration or Fine Arts is an ideal profile. Excellent written and verbal communication skills Proven experience developing marketing plans and campaigns Strong project management, multitasking, and decision-making skills Metrics-driven marketing mind with eye for creativity Experience with marketing automation and CRM tools YOU WILL BE WORKING IN NIGHT SHIFTS

Position Overview: As the Talent Acquisition Lead in India, you will play a pivotal role in shaping the growth and success of our organization by strategically managing the end-to-end recruitment process. Your primary responsibility will be to lead a team of recruiters and collaborate with various departments to identify, attract, and onboard top-tier talent that aligns with our company's goals and values. Your expertise in recruitment strategies, people management, and stakeholder engagement will be instrumental in building a high-performing workforce. Key Responsibilities: Strategic Recruitment Planning: Work closely with department leaders to understand the organization's hiring needs and create comprehensive recruitment plans. Develop and implement innovative sourcing strategies to attract diverse and high-quality candidates. Stay updated on industry trends and best practices to ensure a competitive edge in talent acquisition. Team Leadership: Lead, mentor, and manage a team of recruiters, providing guidance, training, and performance feedback. Foster a collaborative and positive team culture that emphasizes continuous improvement and achieving recruitment targets. Candidate Sourcing and Screening: Collaborate with recruiters to identify suitable sourcing channels, including job boards, social media, referrals, and professional networks. Oversee the initial screening and assessment of candidates to ensure their alignment with job requirements and cultural fit. Stakeholder Engagement: Establish strong relationships with hiring managers and department heads to deeply understand their hiring needs and challenges. Provide regular updates on recruitment progress, present market insights, and offer strategic recommendations. Interview and Selection Process: Develop and maintain effective interview processes, including structured interviews and assessment techniques. Document detailed feedback and observations about the candidates interviewed at each stage during the interview process and accurately dispose each candidate profile for future reference. Ensure a positive candidate experience by delivering timely feedback and maintaining clear communication throughout the selection process. Employer Branding and Diversity Initiatives: Collaborate with Marketing and Communications teams to enhance the company's employer brand in the talent market. Implement strategies to enhance diversity and inclusion in the recruitment process, ensuring a varied pool of candidates. Data Analytics and Reporting: Track and analyze recruitment metrics to identify areas for improvement and provide data-driven insights to leadership. Create regular reports on recruitment performance, trends, and challenges. Qualifications and Skills: Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred. Proven experience (10+ years) in talent acquisition or recruitment, with at least 4 years in a leadership or managerial role. Strong understanding of recruitment best practices, industry trends, and labor laws in India. Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders. Data-driven mindset with proficiency in HR analytics and reporting tools. Ability to lead, motivate, and mentor a team of recruiters to achieve recruitment targets. Familiarity with Applicant Tracking Systems (ATS) and HRIS software. Join our dynamic team and contribute to our company's growth by bringing in exceptional talent that will shape our future success.

The position at Alpine Health requires creating and implementing marketing strategies and executing marketing plans in the USA market. The individual thus needs to work in night shift as per the USA hours to co-ordinate with sales and marketing team in the US and back office team in India. Key Responsibilities - Assist in creating engaging flyers, banners, and promotional material using Canva or Adobe tools - Write product descriptions, email content, social media posts, and internal communication - Work with the graphics team to regularly update product catalogs and marketing documents - Use ChatGPT and similar tools to generate creative and professional marketing content - Support the team in social media content planning, research, and campaign ideas - Help organize and maintain marketing materials and folders - Perform basic data entry and analysis using Excel - Assist in email campaigns, presentations, and general marketing support tasks Skills & Qualifications - Bachelors (pursuing or completed) in Pharmacy, Life Sciences, or a related field - Excellent written English communication skills - Familiarity with design tools like Canva, Adobe Illustrator/Photoshop (basic proficiency is okay) - Comfortable using AI tools like ChatGPT for drafting content or ideas - Proficiency in MS Office (Word, Excel, PowerPoint) - Detail-oriented with the ability to multi-task and meet deadlines - A strong interest in pharma marketing, branding, and healthcare communication - Familiarity with LinkedIn marketing YOU WILL BE WORKING IN NIGHT SHITS

Oversee all aspects of human resources practices Manage the recruitment and selection process Develop and implement HR strategies Manage performance appraisal system Assess training needs to apply training programs Ensure legal compliance throughout Required Candidate profile Having 15 + years of experience in HR and recruitment and currently working as HR Manager In-depth knowledge of labor law and HR best practices Degree in Human Resources People oriented results driven

Talent Acquisition Executive ___________________________________________________ Job brief: - We are always looking to strengthen the organization by adding the best available people to our staff. We are seeking a Talent Acquisition Executive to help us source, identify, screen, and hire candidates for various roles in the company. The Talent Acquisition Executive will manage the full cycle of the recruitment process and is responsible to assist Hiring Managers in selecting top talent for the organization. The position works closely with the HR Business Partners and other key stakeholders as required. Company Profile: - Alpine Wellness is a full-stack service provider of support services to healthcare companies in the USA and global markets. With a state-of-the-art support center in Ahmedabad, Gujarat it provides quality enhanced support services like back office, inside sales, order processing and approvals, customer support, account receivables, billing, and processing to healthcare companies globally that are looking to take help on these important functions to grow their business. Alpine Wellness is a group company of Alpine Health in the USA which is a licensed pharmaceutical distributor based in Secaucus, New Jersey, USA that serves independent pharmacies across the USA. Alpine Health offers a full range of generics, OTC's, diabetic supplies, and vials. As prices of pharmaceuticals continue to skyrocket, Alpine Health is committed to keeping the products at competitive prices that appeal to our customer's sense of value and convenience. www.alpinehealth.com Responsibilities: - Determining selection criteria, hiring profiles, and job requirements for vacant positions Create job descriptions and interview questions that reflect the requirements for each position Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required Managing hiring processes via electronic Applicant Tracking Systems. Organize and attend job fairs and recruitment events to build a strong candidate pipeline Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments. Compile lists of the most suitable candidates by assessing their CVs, portfolios, and references Compiling interview questions and conducting in-person or video call interviews with shortlisted candidates Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders Documenting processes and fostering good relationships with potential candidates and past applicants Required Experience, Skills, and Qualifications: - Bachelor's degree in Human Resources Management, or similar Good Understanding of recruitment processes knowledge of effective hiring platforms that attract suitable applicants Exceptional ability to screen candidates, compile shortlists and interview candidates Target Oriented & Eager to learn everything related to recruitment Working Hours: - Mondays to Fridays- 11 AM - 8 PM Saturdays- 12 PM-6 PM

E-Commerce Associate (Amazon Seller Central) Location: from office - Ahmedabad, Gujarat Type: Full-Time Experience: 1-3 years Key Responsibilities: • Amazon Seller Central Management: Maintain and optimize the company’s Amazon storefront, including product uploads, listing optimization (titles, descriptions, keywords, and images), and pricing updates. • Inventory & Order Management: Monitor and manage inventory levels, coordinate with the warehouse or fulfillment center, and ensure timely order processing and shipping. • Advertising & Promotions: Set up and manage Amazon PPC (sponsored products, brands, and display) campaigns. Analyze performance and adjust bids/targeting to maximize ROI. • Content Optimization & SEO: Conduct keyword research and apply SEO best practices to improve organic visibility and conversion rates on Amazon listings. • Performance Monitoring: Track key metrics such as Buy Box percentage, Account Health, IPI score, product reviews/ratings, and ensure compliance with Amazon policies. • Customer Service Support: Respond to customer inquiries, resolve complaints, and manage returns/refunds through Amazon’s communication tools. • Reporting & Analysis: Generate weekly/monthly reports on sales performance, ad spend, and inventory status. Use insights to suggest and implement improvements. Qualification: • Bachelor's degree in computer science, Information Technology, Business Administration, Marketing, or a related field • 1–3 years of hands-on experience with Amazon Seller Central • Solid understanding of e-commerce operations, Amazon policies, and fulfillment processes (FBA/FBM) • Strong Excel and data analysis skills • Detail-oriented with excellent organizational and time management abilities • Effective written and verbal communication skills About Alpine Techlabs Alpine Tech Labs delivers custom NetSuite solutions and modern web applications to help businesses optimize operations and scale efficiently. We specialize in SuiteScript, integrations, and full-stack development with a focus on performance, reliability, and innovation. About the Role We are seeking a detail-oriented and results-driven E-Commerce Associate to manage and optimize our Amazon Seller Central account. The ideal candidate will be responsible for day-to-day operations, including product listings, inventory management, order processing, performance monitoring, and driving sales growth through data-driven strategies.