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13 Job openings at VMware
About VMware

VMware, Inc. is a global leader in cloud infrastructure and digital workspace technology, empowering customers to become more agile and efficient in managing their IT systems.

Software Engineer

Not specified

8 - 13 years

INR 25.0 - 30.0 Lacs P.A.

Work from Office

Full Time

The VMware Cloud Foundation Division enables organizations around the world to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, VLR, NSX and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. The Storage and Data Protection group works on primary storage, secondary storage, hyperscaler storage, data protection, data services and recovery and is responsible for data in the VMware stack. We are looking for candidates with the below qualification and experience: Proficiency in an object-oriented programming language like Java and Python Experience in developing SaaS applications using Java/J2EE; experience with Spring and Spring Boot frameworks is a strong plus Knowledge in Kubernetes and containerization technologies; programming experience in Golang, C/C++ is preferred Good understanding of networking and application security concepts Preferred Qualifications/Expertise: Bachelors / Masters / Ph.D. in Computer Science Engineering with a minimum of 8 / 6 / 3 years of experience respectively Experience building distributed systems applications Experience dealing with scale, performance, and concurrency issues Strong foundational knowledge in data structures and algorithms The Work: What type of work will you be doingWhat assignments, requirements, or skills will you be performing on a regular basis Deliver product features in a highly scalable distributed product Participate in all phases of the software development cycle as part of an agile team Collaborate with the team to deliver high quality code with tests in place to prevent any regressions Write design specifications and document your work Troubleshoot issues in both production and non-production environments Communicate and collaborate across all functional teams Be self-motivated, results-oriented, and most importantly, a team player

Senior Technical Writer

Not specified

4 - 9 years

INR 25.0 - 30.0 Lacs P.A.

Work from Office

Full Time

We are seeking a skilled Senior Technical Writer to join the writing team that develops user documentation for the Application Networking and Security Division. The Application Networking and Security Division s mission is to deliver zero trust lateral security and application load balancing solutions to enterprises. Both solutions are fully integrated with VMware Cloud Foundation (VCF) private cloud so that enterprise IT can truly realize the benefits of a cloud operating model. Our growing portfolio includes distributed and gateway firewalls and an advanced threat (malware and ransomware) prevention solution, as well as the Avi load balancing portfolio, which includes local and global load balancers. Join us, and work in a dynamic, fast-paced environment that is making an impact on our customers around the world. You will work with a talented team of writers, developers and product designers to document products and solutions that prevent the next front page security breach. This Senior Technical Writer position provides a unique opportunity to develop and grow your documentation expertise in a security and load balancing product environment, while also having an impact on the product user experience through collaboration with product designers. About You You have a passion for learning about and understanding new technologies and you actively pursue information that helps customers succeed. When customers struggle, you listen and make improvements. You thrive in an execution-driven and collaborative environment, and possess diverse perspectives, ideas, and experiences. You enjoy building relationships with your peers in engineering and product management (among others) to enhance your knowledge of the product and its customers. You are an active user of the product that you are documenting, and your broad and deep view of the user experience makes you an excellent customer advocate. You understand the technical writing process, possess the technical expertise to explain complex technical concepts to an administrator audience, and have superb communication, leadership, and project planning skills. Key Activities/Responsibilities Collaborate with developers, product managers, and other writers to develop new and revise existing technical content (release notes, user and administration guides, on-screen text) in a fast-paced environment. Write for a range of customers, including new and experienced operators and administrators in the networking and security space. Research writing assignments using a variety of sources including functional specifications, product requirements documents, feature use, reviewing issues, analyzing customer feedback, and interviewing subject matter experts. Ensure compliance with documentation styles and standards. Work as part of a distributed, global team in a dynamic environment. Collaborate with other writing teams to develop comprehensive user documentation that spans different products. Develop technical documentation using DITA tools. Required Qualifications Excellent verbal and written communication skills. Strong knowledge of technical writing fundamentals, industry standard writing styles, and content organization. Ability to learn complex concepts quickly and explain them with clarity and technical accuracy. Ability to establish rapport and working relationships with a variety of personalities. Strong logical reasoning and problem-solving skills. Demonstrated knowledge of technical writing fundamentals, industry standard writing styles, and content organization. Detail-oriented with a high sense of responsibility for outcomes, and passion about the impact of what you develop. Self-motivated with the ability to work independently and cooperatively with others. Ability to remain calmly focused and persistent under pressure. Excellent time management skills. Highly dependable and flexible regarding work hours and critical coverage. Adept at structured documentation development and knowledgeable about DITA standards and best practices. B.A./B.S. in a Technical Discipline and/or English /Technical Communications and 5+ years of related work experience. Desired Qualifications Experience documenting networking, security and load balancer products. Technical Communications degree. Experience using Jira, Confluence, and working in an agile development environment. Experience developing how-to videos and illustrations. Screening A technical writing exam or submission of technical writing examples may be required as a part of the interview process. This opportunity is an in-office position. Prerequisites Location: This is an in-office role in Bangalore, India.

Staff SRAM Design Engineer

Not specified

2 - 6 years

INR 13.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Job Description:- 1) Contribute/Lead towards Design and Development of Single/Multiport SRAM, Register file compilers in 7FF/5FF/3FF/2nm Technologies2) Circuit design/simulation of key components such as bitcell, WL decoder, Sense Amplifier , Column decoder and control logic.3) Development of critical path and characterization flow to perform detailed margin and characterization simulations of the designs .4) Statistical Analysis of Bit-Cell , Sense Amplifier and Self Time Blocks for Compiler Target yield Sign-Off5) Design Tuning /optimizations , Margin Analysis and Sign-Off for Complete Compiler to meet Yield and Performance targets. 6) Logic simulations and detailed timing analysis of key paths in high speed memory design. 7) Coordinations among various team members design team, modeling team, layout team and verification team. Skill Sets Needed: 1) Expertise of high speed/low power CMOS circuit design , clocking scheme, Static and dynamic logic circuits2) Experience in Designing and Driving one or many Memory Compilers Specifications to final release2) Complete hands on experience in using Cadence/Mentor schematic/layout editor tools3) Complete hands on experience with Circuit simulation, MC analysis and waveform viewer tools such as HSPICE, HSIM, XA, FinSim, XARA, nWave, WV etc6) Experience in Skill/Perl/Python Scripting is a strong plus 7) Experience in Understanding the layout design issues and process issues/limitation in FINFET is a Plus Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Software Engineer - Java and Go, Application Networking and Security

Not specified

4 - 7 years

INR 14.0 - 19.0 Lacs P.A.

Work from Office

Full Time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: About Us VMware by Broadcom, is the leader in Virtualization and Cloud Infrastructure solutions that enable our more than 500,000 enterprise and mid-market customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. We empower our customers by radically simplifying IT through virtualization software with a focus on Hybrid Cloud and Software-Defined Data Center (SDDC). Join our community - instigators of innovation and transformers of technology - as we envision and create what s next in IT. Get connected to an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to imagine, define and deliver the future of IT. With 13,000+ employees and 50+ locations worldwide, we are passionately driven to make an impact while contributing back to the community. Ranked on the Forbes 100 Most Innovative Companies in the World list. Learn more at broadcom.com/careers today! Job Description Roles Responsibilities: - Participate in the design, implementation, documentation of system architecture initiatives and full product development life cycles.- Collaborate with project team members and cross functional product teams to execute product goals.- Push the envelope in adopting new technologies, best design practices to ensure our products are the best.- Innovate and coach others to innovate.- Provide technical leadership to other team members and be a team player.- Participate in code reviews with a major focus on performance, scalability and future expansion Requirements: - Bachelors and 5+ years of related experience;- Experience in developing distributed, multi-tier enterprise applications, APIs.- Solid background in design, OOP, object and data modeling- Deep working knowledge of Java, Spring, Go, K8S, Relational Database- Experience in design and implementation of service interface and public APIs- Virtualization technologies, centralized networking, security management are all big plus- Excellent in verbal and written communication skills.- Experience in cloud management system design is a plus Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Senior Storage Engineer

Not specified

5 - 9 years

INR 14.0 - 19.0 Lacs P.A.

Work from Office

Full Time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: The VMware Cloud Foundation Division enables organizations around the world to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, VLR, NSX and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. The Storage and Data Protection group works on primary storage, secondary storage, hyperscaler storage, data protection, data services and recovery and is responsible for data in the VMware stack. Looking for a Senior Software Engineer with strong technical background in software engineering with experience in storage and data path infrastructure. Candidate should have experience in developing and debugging kernel software. Requirements summary: Minimum 8 years of Kernel software Development experience Bachelors Degree in Computer Science or related field Experience with storage and data path infrastructure Experience developing in C/C++ Experience with Linux, Unix, and/or Windows Experience with scripting languages like Python, Perl, or Shell Knowledge of storage protocols like iSCSI, FC, SAS, FCoE, NVMe and NVMe-oF Strong problem solving, debugging and troubleshooting skills Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Staff Engineer - Memory Design Validation

Not specified

4 - 9 years

INR 14.0 - 19.0 Lacs P.A.

Work from Office

Full Time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Contribute/Lead towards Memory Design Validation of SRAM, Multi-Ports, Register File, TCAM, and ROM memory compilers as well as custom macros in 2nm and other cutting edge process technologies Job Description Contribute/Lead towards Memory Design Validation of all types of custom memory macros and memory compilers Perform functional verification, root cause design discrepancies, and help resolve them Perform signal integrity analysis, identify design weaknesses, and propose possible solutions to address them Perform transistor level simulations to check for any Power Up or Lock up issues and help resolve them Perform EM/IR analysis/simulations and evaluate impact on timing and internal margins Perform transistor level simulations to validate timing and internal margins, identify timing characterization holes, and help resolve them Perform various QA and validation checks to ensure accurate timing and power models Develop scripts to automate verification flow and data analysis Support silicon debugs and correlation to spice models Coordinate with memory design leads, modelling leads, and managers to define and execute on the memory validation plan Skill Sets Strong expertise in development of memory macros of all types and architectures Strong understanding of transistor level circuit behavior and analysis Good understanding of the layout and their related challenges in sub nanometer process technologies Good understanding of signal integrity, EM/IR, and reliability analysis Good understanding of memory behavioral and physical models Good understanding of DFT Schemes and chip level integration Proficient in running transistor level simulators, writing automation scripts, and are tools savvy Complete hands on experience in using Cadence schematic/layout editor tools Complete hands on experience with transistor level simulators, Monte Carlo variation analysis, waveform viewer tools such as; HSPICE, HSIM, XA, FineSim, XARA, nWave, waveform viewer, etc.. Experience in Skill/Perl/Python Scripting is a strong plus Good communication, interpersonal, and leadership skills Good debugging skills, problem solving and logical reasoning skills Motivated, self-driven and good at multi-tasking Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

IC Design Engineer

Not specified

4 - 7 years

INR 13.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: In this role, the Engineer will apply and lead Broadcoms proven design methodology and milestone flow to meet Broadcoms rigorous criteria for achieving Right-first time silicon. Candidate should have very good experience in layout activities of block and level. Should be well experienced in floor-planning, partitioning, placement, clock tree synthesis, route and physical verification. Responsibilities include, but not limited to: Understanding of SoC for top-down/bottom-up physical design integration in 5nm and lower technologies Must have deep functional knowledge of P&R flows, should be able to catch up quickly on internal flows, adapt. Implement timing and functional ECO P&R, Extraction, Physical verification, work towards STA closure Build automation flows wherever needed/adapt to existing flows for re-use Must be proficient in any of the Cadence/Synospys/Mentor EDA tools for P&R, PV, STA, ECO Needs to be automation savvy with high expertise in one of the programming languages used in the industry Clearly know requisites for executing his/her job and lead by example Bring tangible improvement in TAT with better quality Minimum Qualifications: MSEE/MSCS 3+ years (BSEE/BSCS 5+ years) A deep understanding of backend digital design flow Proficient in timing constraints, physical constraints Proficient in handling EDA tools across floorplan / partition / placement / cts / route stages for SoC TOP. Proficient with backend EDA tools viz, Genus/Innovus/Quantus/Tempus, DC/Star-RCXT/PT, PrimeRail/Voltus, Redhawk Proficiency in Tcl and Perl Excellent analytical skills Shown ability to collaborate in a multi-functional environment, cross-site or cross-time zone

Senior Software Engineer

Not specified

8 - 13 years

INR 18.0 - 90.0 Lacs P.A.

Work from Office

Full Time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Responsibilities As a Java Full Stack Software Engineer, you will be responsible for designing and implementing complex solutions using full stack Java technologies while adhering to Agile methodologies to address the needs of our customers. In this role, you can expect to: Understand the designed solutions to meet functional and non-functional requirements implementation. Build strong, collaborative relationships with Product Managers, Engineering, Documentation, and Support. Work in cadence with our mature Agile teams, embracing a mindset of rapid learning, experimentation, iteration, and close collaboration. Perform unit/module testing of software to find errors and confirm programs meet specifications. Take pride in providing assistance to QA and Support personnel as needed to determine system problems and solutions. Work closely with cross-functional teams, product management, operations, documentation team etc. Participate in design and code reviews with other developers. following all the Software Engineers practices. Continuously evaluate progress and guide the Agile Team to wards delivering against the non-functional requirements. Qualifications Bachelor s degree with seven plus (7+) years software development experience, or a Master s degree. Relevant degree fields include Computer Science, coupled with certifications in technologies like Java techstack,, Cloud platforms, etc. Strong software development experience in building enterprise grade products with deep knowledge in applying System Design concepts Experience in collaborating with customers to understand their pain points and solve their problems; conducting solution demos of new features and gathering feedback to further improve the solution Hands-on experience with following technologies and concepts is required Expertise in Java Full stack Experience in REST API web services implementation. Experience of Web/application servers (Apache, Tomcat, and JBoss etc) knowledge with SAML 2, Oauth2 and OIDC SSO applications, Federation Services Hands-on experience with following technologies and concepts is added advantage Exposure in IAM fundamentals (identity and access management, authentication, authorisation, certification management, etc.) Knowledge in Docker, Kubernetes (OpenShift, AWS, AKS and/or GKE) Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Storage Engineer File Systems

Not specified

6 - 10 years

INR 16.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Business Summary: The VMware Cloud Foundation Division enables organizations around the world to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few of the benefits from having a private cloud infrastructure powered by VMware Cloud Foundation. Together, our bold group of technology professionals with diverse backgrounds spanning engineering, products, marketing, partners, professional services, and global support services is focusing on what can be for the largest enterprises, governments, financial services, healthcare, manufacturing and educational institutions of the world. Job Role and Responsibility: Virtual Machine File System (VMFS) is a high-performance cluster file system that enables virtualization to scale beyond the boundaries of a single system. Designed, constructed and optimized for the virtual infrastructure, VMFS increases resource utilization by providing multiple virtual machines with shared access to a consolidated pool of clustered storage. VMFS team is looking for a passionate Software Developer who loves to work on building next generation distributed file system for a virtualization platform. As a VMFS engineer you will be responsible for developing new products and solutions based on an enterprise-class virtualization platform. Responsibilities will include Design and develop distributed file system components to support data management features such as snapshot, replication, and volume management. Assist in technically managing initial storage implementations including proof-of-concepts and pilots Resolving complex software defects, including reproducing problems based on written descriptions, applying relevant techniques to isolate root cause, tracing through large source code bases, and writing long-term fixes as well as short-term workarounds. Work collaboratively with Engineering and Product Management during the development, launch, and continuing refinement of VMware storage related technologies Document best practices and architectural references in developing and deploying product solutions Required Skills: In this role, you will work independently as a member of a team of engineers in creating technical content for VMware Virtual Machine File System (VMFS) team. You have the ability to work in a fast pace environment demonstrating autonomy in conforming to strategic intent while adhering to team values. Around 8+ years of hands-on experience in developing and maintaining enterprise software Between 6-10 years of enterprise class software development experience in C . Strong understanding of OS concepts and knowledge of UNIX kernel internals. Experience of system programming, analyzing kernel dumps or debugging OS crashes. Strong debugging skills which will help build a robust system. Ability to work independently with minimum supervision. Ability to priorities and handle multiple tasks. Preferred Skills: Our team looks for individuals who embody our values of humility, collaboration above isolationism, respectfulness, trustworthiness, and good-natured fun. Additionally, we would like: Experience of working on file systems will be a plus. Knowledge of Storage products and protocols will be a plus. Familiarity with VMware products will be an advantage, not mandatory. Domain expertise in virtualization, storage technologies, and File systems Qualification: BS/MS Degree in Computer Science or equivalent with 8+ years of experience. Equal Opportunity Employer Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state or local law. We will consider qualified applicants with arrest and conviction records consistent with local law. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

VCF Support Account Manager (VCF SAM)

Not specified

6 - 13 years

INR 18.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: The VMware Cloud Foundation (VCF) division enables organizations worldwide to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX, and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few benefits of having a private cloud infrastructure powered by VMware Cloud Foundation. Together, our bold group of technology professionals with diverse backgrounds, spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for the largest enterprises, governments, financial services, healthcare, manufacturing, and educational institutions of the world. The Elevator Pitch: Why will you enjoy this new opportunity As a part of the Global VCF Support organization, a VCF Support Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer s reactive and proactive support experience by advocating their requirements and priorities that drive sift resolution, and maximum uptime and removing technical blockers. The role provides a unique opportunity to interact daily with top-tier, strategic customer organizations from varied industries and allows you to have a significant impact on the customers experience and success. You will build strong relationships with the customer(s) and various internal teams, with frequent collaboration across technical, sales, and operational teams to drive adoption and consumption of VCF and ensure that VMware by Broadcom is delivering overall best-in-class Support services. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing Within the first 2 months, you will complete onboarding, build familiarity with the tools we use daily in Support, and start to build relationships with key internal and external stakeholders. You will update and maintain an accurate record of your customers most important activities. You will begin to lead customer-first interactions like kickoff calls and support weekly/quarterly reviews with minimal oversight. You will also start working with customers to understand their VCF objectives and priorities and prepare to obtain a VCP certification before the end of 6 months. Within the first 4 months, you will have a good understanding of your customer s product usage, business use cases, and technical architecture, and build trust among internal teams and customers. You will also have consistent control of low to medium-level escalations and complete the quarterly trainings. Within the first 6-9 months, you will be comfortable being the customer s technical liaison inside the support organization. You will have your VCP Certification in the first 6 months and have the ability to: proactively ensure that Support Requests (SRs) are driven to resolution without any gaps, independently run advanced-level escalations, work with peers for opportunities to enhance process/workflow internally, maintain customer retention rate of 90% or above, identify SR trends and create action plan(s) as required, and increase customer confidence in our platform and Support delivery. The Work: What type of work will you be doingWhat assignments, requirements, or skills will you be performing on a regular basis You own and are responsible for driving our premier customers support experience. The type of work will include but not be limited to the following: Coordinate and lead recurring weekly/biweekly/monthly meetings with your customers to review their SR portfolio, identifying status, dependencies, and prioritization. Actively monitor and manage SR activity and trends using custom reports for additional insights. Update internal records regularly with the latest customer actions, priorities, and sentiment for leadership perusal. Oversee and direct Support Requests to the proper resources. Understand customer environment architecture and business use cases and ensure that information is available to internal teams when necessary to assist with quick problem resolution. Act as the single point of contact for the management and escalation of all Support-related activities by partnering with Account Teams and TAM (where applicable). Drive escalations to resolution within Support and Product Engineering groups by acting as the customer liaison and effectively communicating the technical issues and business impacts internally and externally. Coordinate all remote and onsite support engagements and lead get-well plans for customers to identify negative trends and act accordingly with internal teams to improve the Support experience. Provide advice and guidance to ensure successful ongoing usage and adoption of VCF and its components. Maintain current functional and technical knowledge of at least one product and provide best practice recommendations and answers to informal customer questions. Identify affected customer environments, communicate, and assist with the resolution of any VMware Security Advisories. Work with the Proactive Services team to identify potential issues in customer environments and communicate them to customers along with the impact and steps for resolution. Document and deliver formal and informal root cause analyses as needed for critical customer situations. Participate in Executive Business reviews and provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data. What is the leadership like for this roleWhat is the structure and culture of the team like The hiring manager for this role is a part of several Senior leaders in the VCF Support organization with multiple years of experience in customer-facing roles. The team is proud of the unique model within Support that emphasizes collaboration, transparency, and career growth. Additionally, we believe that open and respectful communication between peers and managers establishes a great culture that attracts diversity and promotes inclusion. In this role, expect to be challenged occasionally to bring your best, and your efforts will be widely acknowledged and rewarded. Requirements: 5+ years of related experience. Bachelor s degree. Relevant years of experience in lieu of a degree may be considered. Notes: This is a full-time in-office position at the two locations posted. This position does not qualify for immigration sponsorship. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

R&D SW Quality Engineer

Not specified

8 - 13 years

INR 32.5 - 37.5 Lacs P.A.

Work from Office

Full Time

We are looking for an experienced engineer with exposure to testing on switches and routers. Job Responsibilities: 1. Design and implement test scenarios (automated and/or manual) for specific features supported by ethernet switches. 2. Work with design, architecture and SW teams to understand, and characterise ethernet/networking protocols and features. 3. Creation and review of test strategies, test plans/cases, and test automation. 4. Interactions with other teams and customers for demos, test qualifications, and feedback sessions. 5. Work with existing test infrastructure and develop additional tools/modules (TCL or Python) as needed in the linux environment. Requirements : 1. BE/BTech (ECE or CS) with at least 7 years of L2/L3/L4 protocol test development experience in the networking domain. 2. Excellent scripting skills (TCL/python). Ability to build modular functions/scripts. 3. Exposure to basic C (ability to understand API call sequences). 4. Excellent analytical problem solving skills. Ability to root-cause issues and propose solutions. 5. Familiarity with tools such as scapy/ wireshark/ ixia/ spirent/ iperf/ git/ Jira/Jenkins (API based approaches preferred over GUI). 6. Exposure to telemetry features (networking metadata, traffic analysis, IPFIX) would be a plus. 7. CCNA level of networking knowledge is minimum. CCNP certification is a plus. 8. An understanding of OS basics (unix/linux, kernel, RTOS) would be a plus.

R&D Engineer IC Design

Not specified

6 - 8 years

INR 13.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Senior Member of Technical Staff

Not specified

8 - 12 years

INR 25.0 - 30.0 Lacs P.A.

Work from Office

Full Time

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