803 Business Services Jobs - Page 15

Job Synopsis: RSM USI is seeking for a Transaction Advisory Services Senior Associate who will work closely with our onshore and offshore team members to provide financial due diligence of middle-market US clients. The Transaction Advisory Services Line offers our clients assistance with buy side due diligence, sell-side due diligence, and working capital assistance. This is an exciting opportunity to join an established, practice that is experiencing exceptional growth. Minimum Entry Requirements Relevant experience from Big 4 or equivalent Transaction Advisory Services practice. Qualification - CA/CPA/MBA finance Approximately 3-5 years of related financial due diligence work experience on buy-side and sell-side transactions. ? Ability to prepare industry-specific and other ad hoc analyses for asset management, insurance and specialty finance industries. Deal experience with onshore team including data room management, document request list preparation, management meeting preparation, workbook analysis, Quality of Earnings, due diligence reports, client calls and engagement team calls. Understanding of financial statements, financial ratio analysis, U.S. GAAP accounting standards, financial concepts, etc. Advanced Excel skills (vlookups, pivot tables, and advanced formulas), Word and PowerPoint skills. Strong analytical skills, including operational and financial analysis, benchmarking, and trend analysis .Excellent verbal and written communication skills Position Responsibilities:- Prioritize data gathered from financial reports into Excel workbook analyses that provides valuable guidance to the U.S. based engagement team on specific reviews of company financials in the fast-paced world of mergers and acquisitions Prepare and update document request lists and management meeting agendas Participate in management meetings with the Target Company and discussions with the Client Assist in preparing Quality of Earnings adjustments, Net Working Capital analyses, identifying Debt-like Items, key Points of Interest for consideration in the Report, etc. Review and tie out final client reports to ensure data accuracy of reported numbers. Remotely work and coordinate with RSM consulting professionals, supervisors, and senior management in the U.S. on a daily basis, including some early morning and late evening conference calls. Superior verbal and written communication skills, attention to detail and accuracy, project management, organization, prioritization and follow-upskills Demonstrates proficient knowledge of the technology tools (e.g., advanced Excel, data analytics tools like Alteryx, etc.) required within assigned responsibilities. Key Skills to Accelerate Career: Strong skills in critical thinking, problem identification, resolution and process improvement. Evaluated as an exceptional performer in current position Excellent interpersonal and communication skills in order to interact effectively with internal team members and external clients of the firm Demonstrates willingness to invest time in communication with U.S. based teams Ability to be a self-starter and to be confident when interacting with team members, clients and asking questions Able to work within tight deadlines and take responsibility for getting the job done in a timely manner Preferred industry experience in one or more of the following: manufacturing, distribution, consumer products, business services, healthcare, financial services.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worlds most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. This role will lead the design, implementation, and evolution of a robust compliance and controls framework across GBS. This role is central to ensuring that Global Business Services operates in accordance with all relevant laws, regulations, and internal policies, including Sarbanes-Oxley (SOX). The ‘Head of Risk Management & Compliance’ will directly support the Global Process Owner (GPO) for Record to Analyze, partner with Service Delivery Leads (SDLs) across all functional Finance and HR towers and align closely with GBS Project Teams to embed controls into transformation and digitization initiatives. The role will also be responsible for building and managing a high-performing compliance team across the Global Business Services (GBS) hubs. Risk Assessment and Mitigation. Collaborate with GPOs and SDLs to: Lead GBS-wide compliance risk assessments and control mapping. Develop, maintain, and evolve SOX narratives and control documentation for GBS processes. Partner with GPOs to embed controls into standard processes and with SDLs to ensure ongoing operational compliance. Advise SDLs on risk mitigation actions and control execution gaps. Training and Communication. Collaborate with SDLs, GPOs and HR (for onboarding) to: Design and deliver training programs tailored to compliance requirements across all GBS towers. Ensure consistent communication of policy updates and new control expectations across GBS teams. Create compliance toolkits to support SDLs in coaching their teams. Auditing and Compliance Monitoring. Collaborate with Internal/External Audit, Project Teams, SDLs to: Lead the planning and execution of periodic compliance audits and self-assessments. Implement a structured self-testing program across all functional towers to proactively identify and remediate control gaps before internal/external audits. Train SDLs and tower teams on executing periodic self-assessments and interpreting results. Track trends across self-testing outcomes and escalate systemic issues to GPOs and senior GBS leadership. Monitor real-time compliance across all delivery hubs and flag emerging issues. Coordinate remediation efforts with SDLs and track closure of compliance gaps. Ensure new projects (automation, transitions) have built-in compliance checkpoints by working with Project Teams. Partner with internal and external auditors to ensure compliance with relevant local regulatory requirements. Change & Project Compliance Integration. Collaborate with Project Teams, GPOs and IT to: Ensure all GBS-led projects include compliance and control design from the start. Review and approve compliance frameworks for new tools and workflows. Align with the GPO to ensure process design changes meet compliance requirements. People Leadership and Development Build and lead a globally distributed compliance team. Set performance objectives aligned to GBS goals. Foster a strong compliance culture through coaching, recognition, and development. Qualifications CPA or equivalent professional accounting qualification. Minimum 10 years of experience, with at least 5 years in a global organization. Deep expertise in SOX and operational compliance in shared services. Strong leadership, communication, and stakeholder management skills. Demonstrated success in cross-cultural, virtual team environments. Flexible on location but will preferably be based in one of our GBS hub locationsBangalore, Bucharest, or Manila. Additional Information Ability to obtain information and identify key issues and relationships relevant to achieving a long-term goal or vision (Strategic Decision Making) Ability to understand various business scenarios and make sound decisions by combining relevant factors to arrive at the best outcome (Business Acumen) Ability to drive to create experiences and opportunities that will lead to innovation. Ability to guide and influence other to navigate change. (Leading Change) Ability to gather, integrate, validate, and analyze relevant data to develop resolutions, findings, and recommendations. (Analytical Thinking) Ability to provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task and ability to support direct reports to achieve desired performance and output (Coaching) Ability to maintain a high level of collaboration among multiple internal and external stakeholders to effectively arrive at solutions and develop initiatives. (Collaboration) Ability to effectively communicate and collaborate with various internal and external customers globally. Ability to use tact and discretion in delivering critical and sensitive information to peers, stakeholders, and direct reports. (Communication) Ability to actively identify new areas for learning and opportunities to improve processes, tools, and mindset (Continuous improvement) Ability to maintain good customer relationship and initiate ways to improve customer experience (Customer service) Ability to clearly define objectives and set targets for the team that are consistent with and compliant to service delivery agreements, key performance indicators, and policies. (Planning and Organizing) Ability to identify and resolve varied and complex issues by applying best practices and technical expertise and ability to recommend solutions for recurring and unique scenarios. (Problem Solving) Ability to monitor and measure progress and effectively drive individual and team results that supports the overall goal of the team. (Results Oriented)

RSMs dedicated Family Office Enterprise (FOE) practice helps define and sustain a familys vision across their family office, operating business and investment structures. We seek to understand the goals of ultra-high net worth families with our customized and integrated cross-Line of Business services, technology and insights. We meet our clients where they are along their wealth journey and assist to provide solutions across the family office lifecycle. From creation to transformation, we take a holistic approach to governance, family education, risk management, privacy/data security and technology outsourcing? Our community of professionals focuses on your success. ?? As part of the team, you will have the following to support you in your professional journey:? Exposure to strategic tax planning, business advisory and compliance work? A customized well-defined career path to match your professional goals? Access to specialized trainings and programs, cutting edge technology, annual goal setting, career advisors and coaches with real time feedback for developmental growth? As a Tax Senior Associate , you will be responsible for the following, focused on your technical expertise and ability to work on a collaborative team to deliver excellent client service. You will have an opportunity to work across various client types (family office, business owners, ultra-high net worth individuals and families) to gain experience in the following areas:? Individual tax planning and compliance? Entity tax planning and compliance?? Trust / Estate / Gift tax planning and compliance? You will continue to develop your technical expertise , build long-lasting client relationships and gain experience by working on a high-performing collaborative team dedicated to solving complex business and family issues while providing excellent client service. ? As part of our commitment to elevate our talent experience, preparation of our client s tax filings utilize cutting edge technology that help expedite and elevate your role to issue spotting and advisory. ? As a Tax Senior Associate, your responsibilities are focused around the following:? Plan and execute tax engagements as part of a collaborative team, including tax compliance and strategic tax consulting? Review of work to ensure high quality results? Delegate work to team members while providing coaching to develop others? Develop and sustain strong relationships with clients and other professional advisors through a commitment to outstanding client service? Review clients current tax processes to identify inefficiencies and provide enhancements to improve the client experience and reduce tax exposure? Basic Qualifications: ?? ? Bachelors degree in accounting or business-related field? 2-4 years of experience within Family Office, HNWI, or passthrough entities? Strong communication skills (written and verbal) with the ability to work as part of a collaborative team? Excellent client relations and interpersonal skills and able to work?closely with clients to answer questions or to collect necessary information for client service engagements? Outstanding organizational skills with the ability to handle multiple priorities and take ownership of assigned tasks? Ability to complete tax planning and research tasks? Solid technical skills in accounting, tax compliance and research, tax compliance review experience is a plus?

Summary The Project Manager, who is part of the HCM Global PMO Team, is on an 18 month assignment. They are accountable for supervising the launch of the HCM Delivery Projects module in Workday across approximately 30 nations. Their primary aim is to ensure the successful rollout of the program and achieve its objectives. In addition to their project management tasks, the Project Manager also assists the enabling teams in various project execution and teamwork activities. They closely collaborate with the HCM PMO Lead to confirm the overall HCM implementation proceeds as per the schedule, maintaining high quality and adhering to the budget, in line with the HCM PMO policy. The HCM P&O Manager partners with the HCM Delivery Projects and Team Enabling leads to offer direction and leadership in their relevant sections. They actively lead project management responsibilities and back up program management by supervising daily operations and monitoring progress. The position reports to the P&O PMO Lead and acts as the initial level of assistance for project management and other administrative tasks pertinent to the HCM rollout. About the Role Key Responsibilities: Responsible for the overall project management of HCM Delivery Projects, including establishing a core project team with documented governance and ways of working. Assisting in Requirements gathering for the HCM Delivery Projects in case is needed Managing internal communication within the HCM Deliver Projects consistently, ensuring documentation and reporting are available on time. Facilitating HCM Delivery Project team meetings and other day-to-day activities as required by the team. Aligning with each of the relevant team leads to ensure area-specific progress in the HCM Delivery Projects and proper implementation of solutions. Assisting in creating project plans, monitoring costs, tracking budget compliance and highlighting any financial risks for the HCM Delivery Projects. Coordinating HCM Delivery Projects activities and ensuring timely execution of the plan. Providing regular reviews of the Project Methodology and ensuring its currency and relevancy. Coordinating with stakeholders on all program deliverables to ensure they are on track and effectively flagging issues to relevant parties. Facilitating meetings/workshops and ensuring documentation, including any financial impact, is available. Coordinating the projects cross-functional activity status and managing dependencies with other projects, if any. Essential Requirements: Strong collaboration, Proactive thinking, continuous improvement mindset, Self-motivated Knowledge of project management tools and techniques Strong analysis and critical thinking skills Experience with program co-ordination/administration Previous experience with high volume projects in multi-national organizations Good prioritization skills, to balance key priorities Good at understanding the big picture, while also having a keen eye for details Project administration expertise , good communication skills Ability in successfully manage multiple competing priorities simultaneously You ll receive (Applicable for Prague) Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program - choice of benefits from Benefit Plus Cafeteria in the amount of 17, 500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation Allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www. novartis. cz/ Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to inclusion. switzerland@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com . Candidate will be a part of the Agilent Global Business Services with the following roles and responsibilities: Administer and maintain Salesforce environments, including user setup, profiles, roles, permissions, and data integrity. Customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and process builders. Manage data imports, exports, and data cleansing using tools like Data Loader or Data Import Wizard. Create and maintain reports and dashboards to support business intelligence and decision-making. Collaborate with stakeholders to gather requirements and implement CRM solutions in timely manner. Monitor system performance and troubleshoot issues as they arise. Customer 360 Integration knowledge with consolidating customer data from Multiple systems into a single unified view. Stay updated on Salesforce releases and best practices and implement relevant updates. Collaborate with developers, architects, and other admins on enhancements and complex automation. Act as the subject matter expert for Salesforce platform and lead solution design and optimization initiatives. Ensure compliance with data governance and security policies. Qualifications Bachelor s degree in computer science, Information Systems, Business, or related field. 5+ years of experience as a Salesforce Administrator. Salesforce Administrator Certification is required. Strong understanding of Salesforce best practices and functionality. Experience with Salesforce Lightning Experience. Proficiency in data management and reporting tools Deep knowledge of Salesforce configuration tools: Flows, Process Builder, Validation Rules, Permission Sets, etc. Experience with data management tools such as Data Loader, Dataloader.io, or Workbench Experience with integrations and middleware (e.g., Data Services, Jitterbit, Eloqua) is a plus. Excellent communication and stakeholder management skills. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: No Shift: Day Duration: No End Date Job Function: Administration

Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) B2 Certification minimum (Spanish) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts.

Do you want to play a vital role in enhancing the operational resilience and cyber recovery capabilities of UBSs most critical servicesAre you a technology enthusiast with a proven ability to collaborate across the organization, drive product strategy, and roadmapAre you excited to drive lasting change We are looking for someone to- manage technical discussions with senior members of technical teams to assess their applications backup architecture and compatibility with our resilience solutions on-premises and on Azure lead workshops with the owners of critical business applications to build a holistic view of the applications architecture to enable strategies to making the applications resilient provide leadership for recovery testing for both cloud and on-premise hosted applications and support the documentation of recovery runbooks operate in a team of colleagues who are globally distributed and work collaboratively to ensure success for the resiliency requirements for the bank support the development of the documents and other artefacts as required for the wider resiliency practice As part of our journey to make our most critical business services resilient to cyber-attacks, UBS is seeking a Senior Technical SME Analyst to join our Cyber Recovery Testing practice in Group Operational Resilience. You will be based in either London, U. K. Zurich, Switzerland, or Pune, India but will work with our technology and business colleagues in APAC, India, Poland, the United States, and other global locations. This role is highly visible to the business and Tech Services leadership teams and provides the opportunity to build and develop relationships with a wide group of stakeholders across both business and technology. strong communication skills to hold discussions with senior technical staff extremely strong collaboration skills to work across multiple teams, including GOTO - Tech Services, GOTO - CDIO, GOTO - CISO, and business stakeholders a good understanding of application backups; additional knowledge of common backup infrastructure like Commvault is a bonus a strong appreciation of application architecture and the underlying infrastructure components supporting business or technical applications the ability to read architecture diagrams, review technical documentation, and extract relevant information for application backups the ability to develop a big picture view of the banks critical infrastructure components such as Networks, Active Directory, Application Access Controls, etc. , and understand their impact on business applications an understanding or desire to learn Azure technologies, define applications Azure resources, backup capabilities using Recovery Services Vault and Backup Vault, and assess compatibility with existing Azure solutions for immutability

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Consultant Specialist In this role, you will: Design, build and test user interfaces for the platform Design and build ingestion, matching, mastering and publishing solutions for different types of data Design, build and test automated solutions for continuous and consistent integration Design and build automation frameworks for the deployment, management, and monitoring of web-based business services and platforms In charge of leading the practice and introducing the overall technical vision for a particular solution. Work with Business and IT to agree and come up with architecture and designs. Responsible to represent architecture in various DA (Design Authority) Boards. Translate business needs into component design and data model Provide a clear view of technology strategy for design & delivery of the technical aspects of the product focusing on not only business delivery but constant focus on remediating tech debt. Responsibility for development pod ensuring that they are continuously striving for improvement. Measures included reduction in production incidents and increased release cadence. Ensuring that quality (code / performance) and discipline (TDD, BDD, unit, JIRA usage etc) are maintained at all times. Maintaining our Agile and delivery principles. Ensure that Design Driven ethos is upheld. Embedding and ensuring DevOps principal within the engineering team. Enabling and ensuring engineering team abides to organisational and departmental principles Contribute in capacity planning. Reinforcing Organizational, departmental and projects guiding principles Requirements To be successful in this role, you should meet the following requirements: Working experience as a technical lead in a fast-paced and constantly evolving environment. Proven and successful experience developing large scale software solutions in more than one language, for example, JavaScript, Java, and so forth. Hands-on experience on microservices architecture Designing solutions is plus. Experience of working with Oracle or any other RDBMS and experience with continuous agile development and integration processes. Extensive experience on PL/SQL stored procedures, database functions and triggers Must have strong communication skills both in written and in verbal form High familiarity with the workings of Java, Spring, WAS, Oracle DB, PostgreSQL, Mongo DB, React JS and Python as well as possessing expertise in cloud Platforms such as Google and / or AWS Experience with Data Virtualization Tools Familiar with deployment automation tools such as Ansible, etc Knowledgeable of Continuous Integration tools such as Jenkins, Maven and GitHub Experience on building high-availability systems taking care of failover, load balancing, clustering, and risk-management Result-oriented, passionate about improving user experience, a critical and strategic thinker, highly organized, able to multi-task and meet aggressive deadlines. Team-player and team-builder, work comfortably in constantly evolving environment, and demonstrate calmness and composure in times of uncertainty and stress. Thorough understanding of Agile Nice to have knowledge and hands on experience in banking industry, ideally, investment banking / capital markets. Self-motivator, able to work alone but also able to understand when to ask for help. Responsible for the continual assessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology. Demonstrates compliance with HSBC Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards associated with the role.

locationsKolkata, Biswa Bangla Sarani time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 16, 2025 (17 days left to apply) job requisition idJR-0012024 Private Equity Fund Accounting- Senior Associate The successful candidate will join the Fund Services team as a Senior Associate and will be closely working with Clients and Client Service Managers based in MRU region in connection with the performance of duties related to the administration of Private Equity Funds. Candidate should have 5 plus years of relevant experience in the Administration of Private Equity Funds and NAV calculations. Should have relevant experience in hybrid structure Private Equity Funds, Client relationship management, Preparing Financials/Investor notices and other Client reporting, Processing payments etc. Key duties and responsibilities Review and sign off NAV and Financials of the Private equity and Hybrid Funds that include recording Journal Entries, preparing monthly/Quarterly/Annual Financials, processing payments, preparing investor notices and various client reporting. Review Capital Call and distribution workings along with notices and release to respective investors Handle migration of Hybrid and PERE Funds from onshore location independently and ensure SLAtargets are met. Identify and implement process improvement techniques to improve the process efficiency and team productivity. Managing the client relationships for the Funds and individually handle the deliverable requirements on daily/weekly/monthly/Quarterly basis. Liaising with Onshore team, clients and Auditors on various requirements and ensure all supports are provided to the auditors to get the financials approved on the agreed timeline. Liaising with multiple stake holders in the organization and ensure the tight deadlines are met. Onboard new PE/Hybrid Funds in the accounting platforms (Investran, Geneva and eFront). Manage end execute conversion of Private Equity Funds from other accounting applications to eFront Develop customized reports in Investran/eFront to support the client requirements. Understand and complete adhoc requests from clients Skills Required Relevant Experience Minimum 5 years of experience preferably into PERE and Hybrid Funds Good experience working on Investran, eFront and Macro enabled workbooks. Experience in handling audit requirements and ad hoc client requirements in Fund accounting. Good conceptual knowledge in accounting principles and financial statement preparation. Good Experience in handling the client relationships and should be good in written and oral communication Worked on onboarding new clients and develop reporting templates for the Good work experience in Bank debt and loan debt instruments with other Private equity clients instruments Experience in Transition of PERE and Hybrid Funds from onshore locations. Experience working in Fund Accounting, NAV calculation and Financial Statement preparation of Private Equity/Real Estate/Hybrid Funds Graduate or Post graduate in Commerce, MBA Finance, CA/CMA What you will get in return: A genuinely unique opportunity to be part of an expanding large global business Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Novo Nordisk Global Business Services ( GBS) India Department Commercial-DD&IT GBS Bangalore, India We are seeking a highly skilled and motivated Lead Portfolio Manager to implement Agile portfolio management principles to the Commercial DD&IT ecosystem globally excluding US. Together with our business partners, the successful candidate will drive the governance of translating business strategy into actionable initiatives and will oversee a large portfolio of initiatives. You will be managing the portfolio of projects and features across the Commercial DD&IT ecosystem towards enabling strategic customer journeys and ultimately outperform competition. If you are ready to make a significant impact, then read on and ! The position As Lead Portfolio Manager your key responsibilities will be: Implement and maintain lean portfolio management practices to govern the portfolio of initiatives to support strategic customer journeys. Facilitate the alignment of data and IT resources according to business needs incl. changing, initiating and terminating projects and Epic/features. Monitor and drive continuous improvement in portfolio management. Translating customer journey, data used cases, NNI requirements into actionable epics to ensure their needs are met through IT solutions. Work closely with the management team and stakeholders to prioritize epics. Establish and run/support a portfolio board and develop associated processes. Identify, assess, and mitigate risks to ensure the successful execution of activities across the portfolio. Qualifications To succeed in this role, you have: Bachelor’s degree in computer science, Business, or a related field. Master’s Degree is good to have. Good to have Relevant Agile and SAFe® certifications (e.g., LPM, Program Consultant, Agile Leadership, Scrum). Overall experience of 14+ years with relevant 9+ years of experience in IT portfolio management. Good to have commercial processes. Proven ability to navigate large and complex organizations. Strong customer focus and experience in involving customers to meet their needs. Experience prioritizing epics with management and stakeholders. Proven track record in establishing and running a portfolio board. Proficiency with Azure DevOps / Agile SAFe. Excellent communication, negotiation, and conflict resolution skills. About The Department You will report to the Director / Head of Commercial DD&IT GBS in the global DD&IT unit based in Bangalore, India. The area consists of ~145 highly skilled professionals all working with Commercial stakeholders and in a highly matrixed organization with global footprint.

Novo Nordisk Global Business Services (GBS) IndiaDepartment GOP, GSC&BD GBS (Global Operational Planning) Are you enthusiastic about optimizing supply chain processesDo you have a knack for driving efficiency and reducing complexityWe are seeking a Senior Manager to join our Global Operational Planning team. If you are ready to make a significant impact in a dynamic environment, read more and apply today for a life-changing career. ! The position As a Senior Manager, you are expected to operate at a high level of strategic oversight and leadership, impacting organizational direction alongside VP (Vice President). Together with your team, you will drive continues improvement across our plannings processes and systems to improve performance and ensure our planning teams can keep focus on operations. You will manage a highly competent team of specialists within project management, performance management, planning process and system improvements and planning master data management. Furthermore, your team will be responsible for developing training material and conduct training within planning processes and systems, communication and stakeholder management. As a Senior Manager at Novo Nordisk, your key responsibility will be: Drive our strategy development and deployment process for Global Operational Planning and key interfaces and in alignment with internal and external stakeholders. Proactively develop and manage project pipeline and resources to meet ambition for Global Operational Planning in the coming years. Drive continues improvement of our operational planning process, systems, and interfaces in close collaboration with key stakeholders both in Global Operational Planning and head quarter functions with the aim of scaling our processes to serve more patients in a reliable and efficient way. Manage a highly skilled team of specialists, fostering collaboration, continuous learning, and high performance. Setting clear goals and KPIs for both the Global Operational Planning team and individual team members. Lead and oversee complex projects, ensuring timely delivery within budget and scope while maintaining strong stakeholder engagement. Qualifications We are looking for a candidate with the following qualifications: Master’s degree in supply chain management, Business Administration, or a related field; mix of consultancy and industrial background preferred. Minimum 14+ years of experience in end-to-end supply chain processes with a strong business acumen and solid experience in operational planning and inventory management. Proven leadership experience managing diverse teams and driving high-performance cultures though engagement and feedback. Structured and analytical approach to ensure your team are working on the right improvement areas and solutions and can convey a strong need for change to key stakeholders. Strong communication and stakeholder management skills and leading with impact towards internal and external stakeholders. Experience within the following areas is an advantageproject management methodologies and certification (e.g. PMP and Price2), planning software and tools (in particular OMP), lean methodologies and tools to drive strategy deployment, performance management and process improvements. Commitment to build a career in Novo Nordisk and drive lasting change. About the department The GSC&BD GBS unit is in Bengaluru, India, with our headquarters in Denmark. We are focused on consolidating supply chain activities and driving performance improvement. As part of the Global Operational Planning team, our role involves continuous improvement of our operational planning processes and systems to ensure a balanced supply plan on a global scale. The atmosphere is dynamic and collaborative, with a strong emphasis on teamwork.

. Novo Nordisk Global Business Services ( GBS) India Department - Commercial Analytics, Finance GBS Are you experienced in Pharma Pricing & Market AccessDo you have a strong background in analytics and a passion for the pharmaceutical industryWe are looking for a talented individual to join our team as a Pharma Pricing & Market Access professional. If you are ready for a new challenge and want to make a difference in the healthcare industry, read on and apply today for a life-changing career. ! The position As a Business Analyst at Novo Nordisk, you will be responsible for : Understand complex pricing and reimbursement systems across regions, work on price business cases and certificates, and analyze the impact of price changes on revenues and profitability. Generate clear, accurate, and business-relevant reports, dashboards (Power BI/Excel), and pricing insights, ensuring timely and high-quality deliverables to stakeholders. Maintain regular communication with internal stakeholders to gather business requirements, support strategic pricing projects, and ensure customer satisfaction through quality support. Contribute to continuous process improvements, focusing on efficiency, standardization, and enhancing pricing performance through trackers and insights. Manage end-to-end project activities, support ad-hoc tasks, and execute key initiatives related to strategic pricing, ensuring precise and reliable outcomes. Mentor junior analysts, supervise deliverables, and train new joiners, ensuring knowledge sharing and maintaining quality standards within the team. Qualifications To be successful in this role, you should have: Master’s Degree (preferably within quantitative/management discipline) from a well-recognized institute. Undergraduate degree in Pharma, Science/Biotechnology, or Engineering. Total of 5-7 years of professional experience, with relevant experience in the pharmaceutical industry, specifically focused on Pharma Pricing and Market Access. Ability to translate business problems into efficient and effective analysis plans, including data extraction, preparation, and execution. Strong capability to collaborate and communicate with diverse stakeholders, including internal teams, customers, vendors, consultants, and project teams. Strong project management and relationship-building skills to navigate complex, multidimensional business challenges. Proven ability to manage, prioritize, and deliver on business needs effectively. Advanced knowledge of Excel (including Advanced Excel functions), PowerPoint, and basic VBA. Must have strong MS Office proficiency and Power BI dashboarding skills. Ability to collaborate and communicate with external parties, primarily with Global IT, LoB IT organizations, and users across multiple geographies and time zone. Good communication skills and ability to work with global teams to define and deliver on projects. About the Department Finance Global Business Services (GBS), Bangalore was established in 2007, is currently responsible for supporting Accounting, Accounts Payable, Procurement, Commercial Analytics, Financial Planning & Analytics for Head Quarters at Denmark, Region Europe, North America, International Operations & Global Service Centre Bangalore. Commercial Analytics is part of Finance GBS and was founded in June 2013 with the idea of establishing a team consisting of dedicated analytics professionals to provide the best-in-class analytical services and insights to the global organization. The main purpose of our existence is to provide superior service and partnership experience to our stakeholders consistently and add value to the processes in terms of standardization and efficiency

Novo Nordisk Global Business Services ( GBS) India Department - Commercial GBS Are you passionate about Adobe Experience Manager (AEM)Do you have a knack for leading technical teams to successWe are looking for a new AEM -CMS Lead to join our dynamic commercial department at Novo Nordisk. If you are ready to take on a challenging and rewarding role, read on and apply today for a life-changing career. The position As an Adobe Experience Manager (AEM) Team Lead, you will be responsible for leading a team of AEM Content Authors / Web Designers, overseeing the design and development of Web Pages on AEM CMS, and ensuring the successful delivery of projects. Your role involves collaborating with cross-functional teams, managing technical resources, and providing technical leadership to ensure the effective implementation of Web Sites on AEM CMS. It’s good to have an understanding of HTML, CSS, JavaScript and AEM component development Process. This role involves co-ordination/collaboration with the External Web of NN, Devops and Commercial IT. Demonstrate a deep understanding of AEM architecture, components, and best practices, and provide technical guidance to the team. Lead and mentor a team of AEM developers, providing guidance, support, and technical expertise. Oversee the end-to-end delivery of AEM projects, including planning, resource allocation, and ensuring adherence to project timelines and quality standards. Collaborate with stakeholders to understand requirements, architect AEM solutions, and ensure alignment with business goals and technical feasibility. Review AEM codebase, ensure adherence to coding standards, and conduct thorough quality assurance to maintain high-quality deliverables. Address technical challenges, provide solutions to complex problems, and support the team in resolving AEM-related issues. Work closely with cross-functional teams, including UX/UI designers, backend developers, and business stakeholders to ensure seamless integration of AEM solutions. Qualifications We realise that few people are experts at everything. But if you can nod your head at the following attributes, then you could be the person we are looking for: Extensive experience with Adobe Experience Manager, including AEM Sites, AEM Assets, and AEM Forms. Proficiency in Java, HTL (formerly known as Sightly), and experience with front-end technologies such as HTML, CSS, and JavaScript. Proven experience in leading technical teams, managing projects, and providing technical leadership. Strong understanding of AEM architecture, components, and best practices. Excellent problem-solving skills and the ability to address technical challenges. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams. About the department The commercial department at Novo Nordisk is a dynamic and fast-paced environment where we are dedicated to defeating serious chronic diseases. With a strong legacy in diabetes, we are expanding our commitment and reaching millions of people around the world. As part of our team, you will have the opportunity to collaborate with talented professionals and make a difference in the lives of patients. Join us in our collective effort to go further and be part of something life-changing.

Job Title: Local Case Intake Advisor - Global Business Services Career Level - C Introduction to role: Accountabilities: Dive into the world of pharmacovigilance by supporting the processing and handling of ICSRs, including adverse event reporting from clinical and post-marketed sources for AstraZeneca products. Engage with Health Authorities for ICSR-related queries and contribute to the operational implementation of the Quality Management System. Youll manage procedural document management, AE/PV training requirements, quality incident reporting, and audit readiness. Collaborate on PV aspects related to Organised Data Collection Programmes, Digital and Social Media activities, and partnerships with external parties. Provide Patient Safety expertise within the local Marketing company, tackling issue management for key products, risk management, and action plan formulation. Participate in ad-hoc local Marketing Company projects to drive success. Essential Skills/Experience: Degree Qualified - Pharmacy/ Medical/ Science Pharmacovigilance knowledge excellence Good Pharmacovigilance Practice Knowledge of health authority regulations Cross functional collaborative approach Effective and lateral thinking Problem solving Vendor management Excellent attention to detail Excellent written and verbal communication skills Desirable Skills/Experience: Influencing, and Conflict Resolution skills. Medical knowledge in company Therapeutic Areas Project management Successful participation in above-market projects Audit & Inspection experience 23-Jun-2025 23-Jun-2025

Job Title: Local Case Intake Advisor (Thai Language) - Global Business Services Career Level - C Introduction to role Are you passionate about patient safety and compliance? As a Local Case Intake Advisor, you will manage the intake, processing, and reporting of individual case safety reports (ICSRs) at the local level. You will support specific local Marketing Companies to ensure compliance with AstraZeneca (AZ) and relevant national regulatory requirements, serving as the primary liaison between those Marketing Companies and GBS-PS. This role requires fluency in English and involves working under the guidance of Case Intake Team Managers to deliver routine activities independently, resolve moderate scope problems, and conduct activities consistent with things we value and compliance standards. Accountabilities Support provision of pharmacovigilance activities including local processes, procedures, and systems for collection, reporting, and tracking of Adverse Events (AEs). Review, assess, and process safety data from various sources, distributing reports to internal and external third parties. Identify Product Quality Complaint (PQC) and Product Security complaints, collecting necessary information for AE complaint reporting. Provide prompt support for regulatory authority queries related to the Patient Safety function. Implement Corrective and Preventative Actions in the event of local non-compliance. Ensure reconciliations for the accuracy of pharmacovigilance data transferred and received. Periodically screen regulatory authority databases for adverse events. Perform literature search and related activities for MC product portfolio if required. Undertake manual follow-up where required, disseminating clear and accurate information based on approved call scripts. Maintain filing and archiving practices of patient safety documents. Actively contribute to maintaining Good Pharmacovigilance Practice and being audit and inspection ready. Support external service providers to meet company and local regulatory PV requirements. Assist the local PS team in audits or regulatory authority inspections. Complete all required patient safety trainings and obtain access to relevant systems. Maintain current knowledge of relevant country regulatory authority regulations, global and local procedural documents, marketed status of products, and conditions relating to product safety. Essential Skills/Experience Degree Qualified - Pharmacy/ Medical/ Science Language skill - Thai Pharmacovigilance knowledge excellence Good Pharmacovigilance Practice Knowledge of health authority regulations Cross-functional collaborative approach Effective and lateral thinking Problem solving Vendor management Excellent attention to detail Excellent written and verbal communication skills Desirable Skills/Experience Influencing and Conflict Resolution skills Medical knowledge in company Therapeutic Areas Project management Successful participation in above-market projects Audit & Inspection experience 23-Jun-2025

Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead the account management organization for AU & EU Retail Vendor Recruitment (RVR), responsible for the growth and development of the organization. In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for recruiting top brands into Amazon and subsequently setting them up for success as vendors by perfectly launching them. This person has relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. They have a passion for people management and are at their best when they re building, developing and guiding high-performing teams. In this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports). If you are interested in growing brands and businesses on Amazon, then we re interested in talking to you! Business Growth Contribute to goal setting for your team to align with organizational goals. Drive business development strategy to recruit the top brands and help new vendors master Amazon s tools and systems so that they can be self-sufficient and integrate their products to Amazon s platform efficiently. Implement and track metrics to record the success and quality of your team s vendors. Use these metrics to guide your work and uncover hidden areas of opportunity. Leadership Manage a team of Account Managers (8-10 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans for the organization. Partner with external teams including Category Management, Finance, and Central Support teams to align programs and initiatives to drive growth. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. MBA 4+ years of team management experience Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software Experience analyzing data and best practices to assess performance drivers 6+ years of team management experience

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This role is responsible for driving multiple complex tracks of work to deliver Big Data solutions enabling advanced data science and analytics. This includes working with the team on new Big Data systems for analyzing data; the coding & development of advanced analytics solutions to make/optimize business decisions and processes; integrating new tools to improve descriptive, predictive, and prescriptive analytics; and discovery of new technical challenges that can be solved with existing and emerging Big Data hardware and software solutions. This role contributes to the structured and unstructured Big Data / Data Science tools of Allstate from traditional to emerging analytics technologies and methods. The role is responsible for assisting in the selection and development of other team members. Skills Primarily: Scala & Spark: Strong in functional programming and big data processing using Spark... Java: Proficient in Java 8+, REST API development, multithreading, and OOP concepts. Good Hands-on with MongoDB CAAS: Experience with Docker, Kubernetes, and deploying containerized apps. Tools: Git, CI/CD, JSON, SBT/Maven, Agile methodologies. Key Responsibilities Uses new areas of Big Data technologies, (ingestion, processing, distribution) and research delivery methods that can solve business problems Participates in the development of complex prototypes and department applications that integrate Big Data and advanced analytics to make business decisions Supports Innovation; regularly provides new ideas to help people, process, and technology that interact with analytic ecosystem Participates in the development of complex technical solutions using Big Data techniques in data & analytics processes Influence within the team on the effectiveness of Big Data systems to solve their business problems. Leverages and uses Big Data best practices / lessons learned to develop technical solutions used for descriptive analytics, ETL, predictive modeling, and prescriptive real time decisions analytics Partners closely with team members on Big Data solutions for our data science community and analytic users Partners with Allstate Technology teams on Big Data efforts Education Masters Degree (Preferred) Experience 6 or more years of experience (Preferred) Primary Skills Apache Spark, Big Data, Big Data Engineering, Big Data Systems, Big Data Technologies, CasaXPS, CI/CD, Data Science, Docker (Software), Git, Influencing Others, Java, MongoDB, Multithreading, RESTful APIs, Scala (Programming Language), ScalaTest, Spring Boot

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Job Responsibilities : Process requests received to ensure that the claim details are reflected accurately on our systems and is in alignment with state and compliance requirements. Performs moderate to complex processes that may require clear understanding of state specific-guidelines, and/or standard operating procedures Provides effective customer service through email and standard template usage. May be responsible for transferring knowledge to peers and other business units Meets all performance and quality standards Communicates complex information in writing Expected to read, interpret, and remember communications, job aids, rules, guidelines conducive to business operations. In addition, reviewing these documents for accuracy. Manages personal daily work condition based on business unit needs. Participates in and assists with process improvement and solutioning meetings which may include internal as well as external teams Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management

Ankura is a team of excellence founded on innovation and growth. Ankura: At Ankura, our culture thrives on collaboration and connections, fostering an environment where team members are encouraged to engage and innovate together. We prioritize presence and engagement, ensuring that every individual feels connected and valued within our dynamic and supportive community. People Office Overview The People Office is a strategic partner and enabler for our business and provides support and services to our leaders and colleagues across all of our markets to unlock the potential of our people through a differentiated culture, employee experience, and set of learning and development opportunities. Role Overview This position is a critical role within our Global People Services team as part of the People Office (HR) Team within Ankura Business Services, our internal services function. This role will be critical in implementing our people initiatives, providing outstanding internal customer support, and will assist in driving HR functional excellence and process improvement globally. This is a remote based role, ideally based in Pittsburgh, PA but other eastern time zone or central time zone candidates might be considered. Responsibilities Serve as a point of contact for employee s questions and concerns through our case management system Interpreting People Office policies to provide guidance to employees Maintaining and updating employee records in Workday Supporting continuous process improvement across our HRIS system (Workday) Supporting the business by providing people related information to support decision making Reconcile and audit personnel data as needed Confidentially maintain and relay sensitive information Assist with process improvement and documenting operating procedures Performs other related duties as assigned Requirements: Bachelors degree, 2+ years of relevant work experience Familiarity working with HRIS, in particular Workday Experience working within a global company is desirable, supporting markets in EMEA, APAC and U.S. Ability to develop rapport and strong working relationships firm wide Clearly, concisely, and professionally present concepts and recommendations Action oriented and eager to take on new opportunities and tough challenges with a sense of urgency, and enthusiasm Ability to think critically, logically, and analytically Excellent verbal and written communication skills, including fluent English language skills Strong organizational skills and attention to detail Proficient with MS Office, Word, Excel, PowerPoint Hybrid Policy - 3 days, work from office (Gurgaon) *

Context and challenges In a world of business services that is constantly evolving at an ever faster pace, Orange Business is fully committed to answer the needs of our customers with a combined and unique positioning on the market, providing IT services expertise in conjunction with connectivity services Faced with heightened competition from new entrants, Orange Business has launched its Lead The Future plan in 2023 to move towards greater flexibility and agility, and quickly adapt to changes in the environment, whether technological, regulatory, geopolitical or competitive To accelerate our growth and competitiveness, we have launched a series of transformation projects which require us to adapt our operating models Within Orange Business, our Digital Technology entity plays a pivotal role in this transformation The mission of Digital Technology is to be a trusted technology business partner, delivering outstanding digital experiences to our customers, partners and employees To do so we are in the process of reimagining our IT to better serve the Business We need to leave behind our IT complexity by simplifying and modernizing our existing IT stack as well as delivering a brand new IT platform (NewCo) so that we can launch our next generation of products Digital Technology is an entity of around 1800 people mostly located in France, Morocco, Egypt and India You will join the Communication & Change management within COO direction of Digital Technology in Orange Business This is in charge of defining the communication strategy and the change management plan of Digital Technology We orchestrate and implement the communication plan accordingly and in articulation with the change management plan Our objectives are to: Drive internal communication and external towards key stakeholders Share regular progress status on our strategy and overall transformation plan Guide & support our teams through change Increase our teams buy-in into the transformation plan Engage our managers community Job Summary We are seeking a seasoned Change Management Business Partner to join our Communication and Change Management Plan within the Digital Technology team This role is pivotal in supporting our ambitious digital transformation initiatives, where you will contribute to defining and implementing our change management strategy You will engage with Digital Technology teams and stakeholders to foster collaboration and implement change, driving the success of our transformation efforts Key Responsibilities Contribute to the development of the overall change management strategy for the Digital Technology Implement change management plans that effectively support our team to embrace transformation Engage with Digital Technology teams to implement change initiatives Collaborate with stakeholders to gather insights and feedback to enhance change management efforts Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed Facilitate workshops and meetings to promote engagement and collaboration among teams Articulate change management plan with communication Collaborate with cross-functional teams to gather information and insights Education Master s degree in Business Administration , Certification specializing in change management (methodology such as Prosci would be a plus) Experience - minimum 8 years Minimum 5 years in a change management role, preferably within a technology or digital environment Experience in working in a multicultural environment Ideally working experience in consulting Significative experience working at a TelCo of tech company Skills Expertise in defining and executing comprehensive change management plans Ability to engage and influence diverse stakeholders Strong written and verbal communication skills Excellent organizational and project management skills Ability to manage multiple projects and meet deadlines English and French fluent proficiency Mindset Engagement : Actively participate and contribute to team initiatives Collaborative : Work effectively with others to achieve common goals Team Spirit : Foster a positive and supportive team environment Open Mind : Embrace new ideas and perspectives Service : Prioritize the needs of stakeholders and colleagues Listening : Practice active listening to understand and address concerns Autonomy : Take initiative and work independently when required Proactive : Anticipate needs and act before being asked Creative : Bring innovative ideas and solutions to the table

Context and challenges In a world of business services that is constantly evolving at an ever faster pace, Orange Business is fully committed to answer the needs of our customers with a combined and unique positioning on the market, providing IT services expertise in conjunction with connectivity services Faced with heightened competition from new entrants, Orange Business has launched its Lead The Future plan in 2023 to move towards greater flexibility and agility, and quickly adapt to changes in the environment, whether technological, regulatory, geopolitical or competitive To accelerate our growth and competitiveness, we have launched a series of transformation projects which require us to adapt our operating models Within Orange Business, our Digital Technology entity plays a pivotal role in this transformation The mission of Digital Technology is to be a trusted technology business partner, delivering outstanding digital experiences to our customers, partners and employees To do so we are in the process of reimagining our IT to better serve the Business We need to leave behind our IT complexity by simplifying and modernizing our existing IT stack as well as delivering a brand new IT platform (NewCo) so that we can launch our next generation of products Digital Technology is an entity of around 1800 people mostly located in France, Morocco, Egypt and India You will join the Communication & Change management within COO direction of Digital Technology in Orange Business This is in charge of defining the communication strategy and the change management plan of Digital Technology We orchestrate and implement the communication plan accordingly and in articulation with the change management plan Our objectives are to: Drive internal communication and external towards key stakeholders Share regular progress status on our strategy and overall transformation plan Guide & support our teams through change Increase our teams buy-in into the transformation plan Engage our managers community Job Summary We are seeking a seasoned Change Management Business Partner to join our Communication and Change Management Plan within the Digital Technology team This role is pivotal in supporting our ambitious digital transformation initiatives, where you will contribute to defining and implementing our change management strategy You will engage with Digital Technology teams and stakeholders to foster collaboration and implement change, driving the success of our transformation efforts Key Responsibilities Contribute to the development of the overall change management strategy for the Digital Technology Implement change management plans that effectively support our team to embrace transformation Engage with Digital Technology teams to implement change initiatives Collaborate with stakeholders to gather insights and feedback to enhance change management efforts Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed Facilitate workshops and meetings to promote engagement and collaboration among teams Articulate change management plan with communication Collaborate with cross-functional teams to gather information and insights Education Master s degree in Business Administration , Certification specializing in change management (methodology such as Prosci would be a plus) Experience - minimum 8 years Minimum 5 years in a change management role, preferably within a technology or digital environment Experience in working in a multicultural environment Ideally working experience in consulting Significative experience working at a TelCo of tech company Skills Expertise in defining and executing comprehensive change management plans Ability to engage and influence diverse stakeholders Strong written and verbal communication skills Excellent organizational and project management skills Ability to manage multiple projects and meet deadlines English and French fluent proficiency Mindset Engagement : Actively participate and contribute to team initiatives Collaborative : Work effectively with others to achieve common goals Team Spirit : Foster a positive and supportive team environment Open Mind : Embrace new ideas and perspectives Service : Prioritize the needs of stakeholders and colleagues Listening : Practice active listening to understand and address concerns Autonomy : Take initiative and work independently when required Proactive : Anticipate needs and act before being asked Creative : Bring innovative ideas and solutions to the table

Job Title: Trainer II Job Description Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) Key skills and knowledge Key skills and knowledge- Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good relationships Qualification :Graduate Disclaimer: Location: IND Kolkata - Unitech Hitech, Blk A, Tower AI, 4th Flr Language Requirements: Time Type: Full time

Key Responsibilities : Analyse and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organizations policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA, and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders Desired Skills: 8+ years experience in International Customer Service, Experience in managing international voice clients preferably in Banking/Insurance/Healthcare Experience in managing large teams with 125+ frontline staff Experience in managing Team Leaders/Supervisors Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends, and shift between WFO and WFH, as and when needed Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyse and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanour Excellent communication skills, both written and verbal Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule

Analyse and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organizations policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA, and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders Desired Skills: 8+ years experience in International Customer Service, Experience in managing international voice clients preferably in Banking/Insurance/Healthcare Experience in managing large teams with 125+ frontline staff Experience in managing Team Leaders/Supervisors Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends, and shift between WFO and WFH, as and when needed Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyse and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanour Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule

Job Title: Operations Manager Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. . Key Responsibilities : Analyse and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organizations policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA, and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders Desired Skills: 8+ years experience in International Customer Service, Experience in managing international voice clients preferably in Banking/Insurance/Healthcare Experience in managing large teams with 125+ frontline staff Experience in managing Team Leaders/Supervisors Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends, and shift between WFO and WFH, as and when needed Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyse and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanour Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification: Graduation Disclaimer: - Location: IND Kolkata - Unitech Hitech, Blk A, Tower AI, 4th Flr Language Requirements: Time Type: