Jobs
Interviews

803 Business Services Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

5.0 - 10.0 years

0 Lacs

hosur, tamil nadu

On-site

As a Supplier Manager - Factory, Capex, and Logistics at Ather Manufacturing plant, you will be responsible for designing and executing Supplier Management initiatives aligned with the organization's objectives and priorities. Your role will involve ensuring smooth and efficient supply chain operations at the factory while handling Indirect commodities for PAN India operations, including Professional managed Services, Logistics, Warehousing, IMPORT/EXPORT, Contractors, and Business Services. You will collaborate closely with stakeholders and HQ for strategic sourcing, supplier performance reviews, project implementations, and other key supply chain initiatives. In this role, you will lead and motivate a team of supply chain professionals at the factory, delegate tasks, provide coaching, and ensure team members have the necessary resources and support to perform effectively. It will be essential to foster a collaborative and results-oriented work environment while reviewing Technical and Commercial documents, Contracts, GPAs, and NDAs related to the factory. Conducting Quarterly Business Reviews (QBR) with suppliers, stratifying suppliers based on strategic importance, and identifying risks early for proactive mitigation will be part of your responsibilities. You will monitor supplier performance, raise alerts on any technology, supply chain, or quality gaps, and collaborate with suppliers and internal teams to design improvement plans. Ensuring timely Supply fulfillment and Quality through effective engagement with suppliers and internal cross-functional teams will be crucial. Additionally, you will communicate happenings and events at Ather to suppliers as needed. To be successful in this role, you should have at least 5-7 years of relevant experience in Indirect commodities procurement, including Professional managed Services, Logistics, Warehousing, IMPORT/EXPORT, Contractors, and Business Services. Experience in supplier landscape understanding, value chain mapping, zero-based costing, strategy development and execution, program management, negotiations, and INCOTERMS is required. Strong collaboration, persuasion, influencing, planning, process management, decision-making, communication, and interpersonal skills are essential. Experience in industries such as Automobile, Aerospace, or related manufacturing industries will be advantageous. Ideally, you should hold a Bachelors/Masters degree in engineering or an MBA in Supply Chain Management, along with 8-10 years of functional experience in handling Indirect commodities procurement. Experience in working on Greenfield projects will be a valuable asset to bring to Ather Manufacturing plant.,

Posted 2 days ago

Apply

4.0 - 8.0 years

4 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Develop and implement quality management systems (QMS) to ensure compliance with industry standards and regulations Establish quality objectives and key performance indicators (KPIs) to monitor and improve overall product and process quality Lead cross-functional teams in identifying, analyzing, and resolving quality issues using different methodologies (COPC, Six Sigma, PDCA, 7 QC tools etc) Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA) to address quality issues Plan and conduct internal audits to assess the effectiveness of the QMS and identify areas for improvement Use quality tools such as Failure Modes and Effects Analysis (FMEA), Control Charts, Box plot etc to monitor and improve process performance Automation and RPA: Collaborate with the automation team to identify repetitive tasks that can be automated, and assist in the implementation and monitoring of RPA solutions Act as a primary POC between the QA teams, OPS clients Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement and drive the QA process and structure Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders Implement initiatives and projects to counteract any possible trends, drive business KPIs Aggregate audit findings and analyze gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency Analyse quality and performance trends to provide recommendations for program improvement Responsible for the delivery of vendor quality metrics at MBRs and QBRs Key skills knowledge: Certification in Six Sigma (Green Belt is desirable Excellent problem-solving and analytical skills Strong leadership and communication skills, with the ability to work effectively with cross-functional teams Attention to detail and a commitment to maintaining high-quality standards Excellent MS Office skills (presentation excel) Should have good knowledge of FMEA - identification and mitigation of vulnerabilities Excellent knowledge of Quality Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving

Posted 3 days ago

Apply

3.0 - 5.0 years

3 - 5 Lacs

Gurgaon, Haryana, India

On-site

Job Title: Manager I, WFM Job Summary: The Workforce Management (WFM) Manager is responsible for managing workforce capacity and schedules to ensure optimal staffing levels and efficient operations. This role involves analyzing workforce data, creating schedules, and coordinating with various departments to meet business needs. Key Responsibilities: Develop and implement workforce management strategies to optimize staffing levels and schedules. Analyze workforce data and trends to forecast staffing needs and adjust schedules accordingly. Create and maintain detailed schedules for all shifts, ensuring compliance with labor laws and company policies. Coordinate with department managers to understand staffing requirements and address any staffing shortfalls. Monitor real-time workforce performance and make adjustments to schedules as needed. Prepare regular reports on workforce metrics, performance indicators, and compliance with schedules. Provide training and support to team members on workforce management tools and processes. Collaborate with HR and other departments to ensure smooth onboarding and offboarding of employees. Ensure adherence to company policies and labor laws in all workforce management activities. Identify opportunities for process improvements and implement best practices in workforce management. Qualifications: Bachelor's degree in Business Administration, Management, or a related field. Minimum of 3-5 years of experience in workforce management, capacity planning, or a similar role. Strong analytical skills with the ability to interpret data and make data-driven decisions. Proficiency in workforce management software (e.g., NICE IEX, Verint, Erlangs). Excellent organizational and time management skills. Strong communication and interpersonal skills. Ability to work under pressure and handle multiple tasks simultaneously. Knowledge of labor laws and regulations. Preferred Qualifications: Any Degree Experience in a call center or customer service environment is most preferred Advanced knowledge of Microsoft Excel, Google tools, and other analytical tools.

Posted 3 days ago

Apply

2.0 - 4.0 years

2 - 4 Lacs

Bengaluru, Karnataka, India

On-site

Role: Recruiter I Key Responsibilities: Assist with the implementation and administration of recruitment programs. Receive, screen, and file incoming resumes, perform background and reference checks. Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants. Assist with recommendations to the hiring manager on candidate selection and partner with stakeholders to offer competitive compensation packages and facilitate negotiations. Leverage various resources (internet, community organizations, print media, informal/formal networks, colleges, trade associations) to directly and indirectly source qualified candidates. Ensure accurate and concise records and reports throughout the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools. Maintain consistent standards for all applicants and ensure compliance with all local hiring rules and regulations. Develop and apply in-depth knowledge of job specifications, including experience, skills, and behavioral competencies required for success. Promote the company image to candidates and external service providers, ensuring ethical behavior throughout the recruitment process. Key Skills and Knowledge: Two years of relevant experience. Bachelor's degree preferred. Strong communication skills, both written and verbal. Ability to multi-task, prioritize, and meet deadlines. Proficient in Microsoft Office. Self-starter with a sense of urgency, able to work well under pressure. Ability to work in a high-velocity environment. Strong sense of professionalism and relationship-building skills. Strong attention to detail. Ability to handle and maintain confidential information. Educational Qualification: Graduation in any discipline.

Posted 3 days ago

Apply

3.0 - 8.0 years

3 - 8 Lacs

Kolkata, West Bengal, India

On-site

Job description Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required) Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures Desire Key skills and knowledge: Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good Qualification: Graduation Location: IND Kolkata - Unitech Hitech, Blk A, Tower AI, 4th Floor

Posted 3 days ago

Apply

3.0 - 8.0 years

3 - 8 Lacs

Hyderabad, Telangana, India

On-site

Job description Manage Quality KPI for multiple accounts Manage and control attrition and effective employee engagement activities Drive continuous improvement program across processes Undertake detailed process improvement studies and up skill team members Drive culture of continuous improvement Provide quality support, development of metrics and dashboards in line with customer requirements Lead a team, coordinate with other location and drive standardized practices Meet and exceed client metrics: External & internal quality metrics to be consistently green Strengthen quality management processes/framework to improve quality delivery Accurately capture SLA/SLO Metrics, the reporting needs of all clients and set up/customize processes to seamlessly meet clients expectations Generate and implement out of the box ideas and Process Improvement Initiatives in the process Drive Process Control & Compliance in addition to managing the Audit requirements Ensure Knowledge consistency through calibrations, Quizzes, D-Sat Scrubbing etc Key skills and knowledge: 3+ years of experience in Trust and Safety(Content Moderation) Bachelors degree preferred Six Sigma Black belt/ Green Belt certified Demonstrated success in Transactional Quality Thorough knowledge of MS office tools like Power point , project, excel are critical for the job Strong communication skills Knowledge of six sigma and lean methodology- desirable Good facilitation skills Flexible approach to tackling projects Good team player Good Presentation skills Excellent Transactional Quality Domain Knowledge Persuasive, collaborative and influencing skills Strong interpersonal skills to manage client expectations/engagements effectively

Posted 3 days ago

Apply

5.0 - 8.0 years

5 - 8 Lacs

Pune, Maharashtra, India

On-site

Job Title: WFM Manager Job Description: Role and Key Responsibilities: Analyze staffing/scheduling plans and operational performance dashboards. Collaborate with RTAs, planners, schedulers, and operations to build financial dashboards and analysis. Prepare financial forecasts based on inputs from various sources and historical trends. Create and maintain financial reports for business stakeholders. Conduct financial review meetings with senior leadership and act as a bridge betweenWFMand Finance team. Guide planners to implement viable business changes to improve profitability. Drive efficiency in business operations for financial growth. Performs in-depth analysis and makes recommendationsforkey performance metrics to identify strengths, weaknesses, opportunities and threats to financial objectives. Monitor financial patterns and trends. Provide proactive update to management team. Review completed forecasts, schedules, and staffing files developed by team members to ensure completion, accuracy, and adherence to standards. Collaborate with Business Development, Geo/global finance, Operations, and Clients to develop new models to support staffing and volume changes. Lead reviews of Call Center efficiency and customer service performance to ensure client needs and performance meets set targets. Partner with support functions (IT) to ensure that forecasting, planning and scheduling tools are properly set up and maintained to support the Workforce Management team. Lead the development of forecasts, resource plans, and schedules for new programs. Drive cost efficiency projects. Handle a team of RTA, planners, schedulers, and revenue tracking analysts/supervisors. Key skills and knowledge: Bachelors degree in related field with more than seven years of relevant experience with at least two years of Progressive Mgmt. Experience preferred. Experience with forecasting, capacity planning and scheduling software tools. Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates. Advanced Microsoft Office skills. Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment. Demonstrated ability to mentor, coach and provide direction toteam members. Demonstrated ability to take initiative and ownership with focus on continuous improvement. Excellent attention to detail. Demonstrated ability to foster customer service disposition and sense of professionalism for self and team. Solid understanding of the organizations business operations and industry. Demonstrated business acumen. Demonstrated ability to comprehend, analyze, and interpret. Educational qualification: Graduation

Posted 3 days ago

Apply

1.0 - 4.0 years

1 - 4 Lacs

Bengaluru, Karnataka, India

On-site

Job Title: Trainer II Job Description: Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis. Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in BFSI domain Educational qualification: Bachelor's Degree in related field with two to four years of relevant experience preferred. Disclaimer: - Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities Location: IND Bangalore - Karle Town Centre 13th Floor, Nagawara Village

Posted 3 days ago

Apply

2.0 - 7.0 years

13 - 17 Lacs

Ahmedabad

Work from Office

About the Position We have an excellent opportunity available for a someone seeking to make a difference and add value. The Procure to Pay Project analyst, EMEA sits within Global Business Services (GBS) in the International Zone, reporting into the Procure to Pay Lead, EMEA. You ll be working in a high performing team always trying to reach the next level. Get ready for a lot of exposure to senior stakeholders. Main Responsibilities Your primary responsibility will be to handle more complex vendor queries and tackle root causes blocking the resolution of invoices received on hold or block to ensure payment to our suppliers on time. This will involve the performance of root cause analysis, driving optimisation and automation into processes, and embodying continuous improvement in the team. To do this, you will support the execution of our projects, such as the Vendor Lifecycle, which puts the vendor back at the centre of our processes, seeking to identify and drive best practice from sourcing to closure of the vendor on our systems. Here, you will be coordinating multiple internal stakeholders from different functions and BUs, including Genpact (our outsourced providers for purchase to pay), IT, procurement, treasury and our Data Management Organisation, to come together to solve parts of the lifecycle holistically, culminating in two key objectives: improving our overall performance metrics and satisfaction of our vendors as fast as possible, and delivering a playbook to support training and leave a sustainable legacy. Expectations of the role are best summarised by our GBS value drivers: Process Excellence You will not be afraid to get into details and supporting process execution getting our data right is a key facet the success of the projects and to this role and it will require you to cleanse and update system data to support more effective processes Review AP & GRNI subledgers and perform vendor reconciliations to drive cleanliness of the ledgers Review Workflows and escalate with our key business stakeholders and manage & develop relationship (internal Kraft Heinz) Resolve on Hold/Blocked and communication actions with key business stakeholders Respond to more complex queries and perform root cause analysis, develop and lead action plans using our PDCA methodology to improve overall performance Monitor Service Level Agreements and reverse SLA s with KHC to drive performance You will leverage our global network in GBS as well as other functions and capabilities to seek out best practices to adopt into our ways of working Customer Centricity This is the primary mindset required of this role unapologetically putting our vendors at the center of what we deliver You will be working primarily on root cause fix rather than immediate corrective action and consequently supporting on deep dive sessions on various areas of the vendor lifecycle, as well as taking the actions from those sessions and tracking them to conclusion You will need to be a strong communicator, able to stay composed and confident under pressure, being able to simplify and prioritise evolving business needs in clear actions with tangible outcomes Digital Transformation You will work to get the most out of tools we have recently implemented, including Ariba (network enablement for invoicing), Readsoft (Invoice scanning and workflow), and Celonis (process mining software) For example, you will be responsible to track, monitor and respond to vendors to drive enablement onto Ariba as our preferred method for invoicing, as well as driving reporting and insight through Celonis to support building sustainable outcomes Qualifications Hard Skills Education Bachelor s Degree required plus professional accreditation preferrable (Accountancy) Work Experience & Knowledge 2+ years experience in Procure to Pay and/or Masterdata processes Experience working with Excel, SAP, Ariba, Readsoft and Celonis preferred Demonstrated ability to drive process excellence and delivery agile / design thinking / six sigma methodology experience desired Experience in working with internal & external control frameworks and auditors Experience operating within an outsourced provider (GBS) environment Language Knowledge Fluent English Professional Attributes Empathy listening to the customer - You re known for your empathy. You listen more and talk less, and therefore truly understand your customer. With that mindset you create commercial chances to optimize the customer experience. Communication Skills - At Kraft Heinz you ll easily be exposed to senior management, no matter your level. It s important you have excellent communication skills, to deal with all kinds of different stakeholders. Ability to Simplify - We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges. Proactive - You are a self-starter, driven by purpose and driving initiatives and actions through to their conclusion. You are not afraid to challenge to get the right result Analytical - We re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset. Project management skills - Time management has no secrets for you. You re organized, structured and always have an overview of all the deliverables. You know how to bring multiple projects to a successful ending within the given timeframe. What we offer you An ambitious employer - we only want to the best for you; A fast career track like only few other companies can match; A competitive salary and excellent bonus structure (above market); Permanent contract - for we believe in doing big bets on people; Always room for new ideas - if you have an excellent idea, please let us know and we can set it in action! Location(s) Ahmedabad - Venus Stratum GCC Kraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority Groups / Women / Veterans / Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .

Posted 5 days ago

Apply

1.0 - 6.0 years

7 - 10 Lacs

Ahmedabad

Work from Office

Qatar Airways is seeking experienced professionals for the role of Analyst Card Processing based at our Global Business Services (GBS) in Ahmedabad, India. This position will be primarily responsible for processing of Universal Air Travel Plan (UATP) transactions and monitoring Simplified Invoicing Settlement (IATA SIS) billing process. Also responsible for assisting the stations/end users for resolving card payment related queries and ensuring the compliance to Payment Card Industry Data Security Standard (PCIDSS). Responsibilities: Own the PCIDSS compliance requirements for the QR network and coordinate with the internal and external stakeholders for ensuring compliance with the standards. Coordinate with the stations and QR Offices for PCIDSS compliance, maintain and review relevant documents. Monitor acquirers PCIDSS compliance by reviewing and maintain the relevant documents including Attestation of Compliance (AOC) and Report on Compliance (ROC). Monitor POS/terminals compliance by reviewing and maintain relevant documents including PCIPTS and/or PADSS Compliance Certificates for service providers. Maintain and update the compliance trackers and data repository. Update and maintain PCIDSS Card Matrix Master. Coordinate and support various stakeholders for adhoc requests and audits. Assist the internal teams for the annual PCIDSS on site assessment and resolve audit queries if any. Maintain and update internal policies and SOP s relevant for card processing unit. Consolidate and validate the UATP forms and SIS files for accuracy and completeness. Prepare and post the accounting entries for the UATP accounting and reconcile the same on periodic basis. Consolidate UATP form 1 information for the stations teams and respond to station queries. Maintain the user access for the UATP tool in accordance with the internal policies and procedures. Perform all activities ensuring SLA/ KPI s are achieved, including but not limited to ensuring 100% compliance with PCIDSS compliances, on time accounting for UATP transactions, etc. Coordinate with IT for automation of existing process and assist in continuous improvement of existing processes for improving the units service delivery. Perform other department duties related to his/her position as directed by the Head of the Department Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what s never been done before. Together, everything is possible Qualifications Qualifications Required: Bachelor s Degree or Equivalent with Minimum 1 years of job-related experience Proficient in MS Excel, pivot tables and graphs Experience of working with ERP Good command of English language Ability to communicate properly with colleagues and other internal/external parties Working knowledge of the PCIDSS and relevant card processing compliance Knowledge of working with Oracle ERP

Posted 5 days ago

Apply

8.0 - 15.0 years

10 - 17 Lacs

Bengaluru

Work from Office

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Job Description Exp- 8+Yrs Skill- US litigation, US Legal, Team Lead Shift- US Shift, Hybrid Location- Pune /Bangalore Tasks Creates a productive and supportive work environment of highly engaged employees who create highly satisfied customers Ensures understanding of business objectives, results, processes, etc. with their direct reports Reviews employee work quality monthly through conducting sit-a-longs and file reviews Manages staff and effectively uses performance management to improve and/or reward employee performance Monitors staffing levels and workloads Effectively coaches and provides development/career guidance for direct reports Administers company Human Resource policies Able to identify process improvement ideas and execute them Prep new suits Draft documents for e-filing (pleadings, motions, orders, etc), then e-file, and update expense spreadsheet Answer discovery Order and follow up on Complex records Send files for . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Posted 5 days ago

Apply

2.0 - 3.0 years

3 - 7 Lacs

Pune

Work from Office

About the Role: Reporting to our Global Business Services ( GBS ) Sales Commission Manager, the GBS Sr. Analyst will join a fast-paced growing team working with our sales leaders on interesting compensation-related projects. You must have a can-do attitude, enjoy rolling up your sleeves and being a part of an innovative culture where you can build and provide real time impact on a global scale. What Youll Do: Perform testing and other support activities related to plan, quota, and policy changes. Responsible for supporting all aspects of day-to-day commission administration resulting in accurate and timely commission payments. Prepare, validate and review files used during the monthly commission process. Troubleshoot and resolve calculation and/or data errors. Addressing sales commission queries/tickets Respond to compensation related inquiries from the Sales Team in an effective and timely manner. Support Sales Promotion, bonus and SPIFF payments. Prepare monthly commission reconciliation reports including reporting of monthly commission and sales attainment metrics. Update SOP s, check lists and required working files based on the policy or operational changes. Able to function as a utility player in a hyper growth environment. What You ll Need: Bachelor s Degree in commerce or science. Minimum 2-3 years of sales compensation experience. Microsoft Excel experience is required and familiarity with Google Suite is preferred You must love our business. CrowdStrike is a leader in cybersecurity. We don t have a mission statement. We are on a mission to protect our customers from breaches. You must be genuinely committed to our mission and eager to learn the details of our business Xactly and Salesforce.com CRM experience is required. Ability to multi-task across a broad range of responsibilities and work in a dynamic environment. Must be self-motivated, have excellent written and verbal communication skills, possess initiative, problem definition and resolution skills, and strong analytical skills. Shift Timing : 5:00 PM 2:00 AM IST Work Location : Kharadi, Pune (Work form Office) # LI-SA2 Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe If you need assistance accessing or reviewing the information on this website or need help submitting an application for for further assistance.

Posted 5 days ago

Apply

2.0 - 6.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Hyderabad Telangana India Why CBRE Business Services Organization (BSO) When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive, At CBREBusiness services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact, CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values ? respect, integrity, service and excellence ? and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential, Job Title Finance Sr Analyst About The Role As a CBRE Finance Sr Analyst, youll apply advanced cash and accrual accounting fundamentals to prepare, evaluate, maintain, and deliver complete and accurate financial reports for a complex portfolio of CBRE clients and properties, This job is part of the Financial Strategy and Operations job function They are responsible for maintaining accounting, financial, and reporting policies and controls, What Youll Do Complete intermediate to advanced-level accounting transactions in preparation for client financial statement packages, Create and post journal entries and ensure that all expenses, receipts, owner's distributions, funding requests, and other transactions for the accounting period have been accurately posted, Generate and review financial packages for accuracy and comprehensive reporting Prepare packages on a schedule to ensure timely delivery to the client and other management teams, Review and audit funding and payment requests for accuracy, documentation, and authorization in accordance with established operating procedures, Respond to and resolve complex issues and requests from management teams and clients regarding various accounting issues and reports, Recognize potential issues and conflicts and take corrective action to minimize issues, Facilitate the maintenance and reporting of benchmarks and performance metrics, Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems, Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function, Lead by example and model behaviors that are consistent with CBRE RISE values May convince to reach an agreement, Impact the quality of own work and the work of others on the team, Work primarily within standardized procedures and practices to achieve objectives and meet deadlines, Explain complex information to others in straightforward situations, What You'll Need Bachelor's Degree preferred with 2-5 years of relevant experience In lieu of a degree, a combination of experience and education will be considered, Understanding of existing procedures and standards to solve slightly complex problems, Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents, In-depth knowledge of Microsoft Office products Examples include Word, Excel, Outlook, etc Strong organizational skills with an inquisitive mindset, Advanced math skills Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations, Company Perks And Benefits Health Care: Health Insurance to Self, Immediate family & Parents/In-laws Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees, Food & Snacks: Free Meals & snacks are provided in all shifts, Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges, Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee This Day school is in our HYD campus, Entertainment: On floor Chess, Carrom board, Table tennis, Foosball, Our Values In Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong, We value diverse perspectives and experiences, and we welcome all applications, CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc (NYSE:CBRE): CBRE Group, Inc (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the worlds largest commercial real estate services and investment firm (based on 2023 revenue) The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services Please visit our website at cbre We routinely post important information on our website, including corporate and investor presentations and financial information We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD Such disclosures will be included in the Investor Relations section of our website at https://ir cbre Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts, Service line: Corporate Segment Show

Posted 5 days ago

Apply

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for developing complex ORMB components (Algorithms, Batches, business services, Scripting) within the OUAF framework. This includes creating technical designs based on technical/functional requirements and designing and developing interfaces using ORMB File Framework and Batch multithreading framework. You will lead sessions with customers" technical architecture team to discuss ORMB technical architecture and integrations. Your responsibilities will include coding, performing unit and integration testing to ensure software efficiency and adherence to business and technical requirements. Experience with project execution using agile methodology will be advantageous. Strong communication skills are essential as you will be working in a team within an onshore-offshore model. The ability to work well under pressure in a fast-paced environment, along with strong analytical and problem-solving skills, is required. About Us: Oracle, a global leader in cloud solutions, leverages cutting-edge technology to address current challenges. With over 40 years of experience, we partner with industry leaders across sectors and operate with integrity to drive innovation. We believe that true innovation thrives in an inclusive environment where everyone has the opportunity to contribute. Our commitment to building a diverse workforce ensures equal opportunities for all. Oracle offers a supportive work environment that promotes work-life balance, competitive benefits, flexible medical, life insurance, and retirement options. We encourage employees to engage in volunteer programs and give back to their communities. We are dedicated to inclusivity and provide accessibility assistance or accommodations for individuals with disabilities throughout the employment process. If you require support, please contact us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

Posted 6 days ago

Apply

5.0 - 10.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Job Title: Attack Surface Management Analyst Job Location: UniOps Bangalore ABOUT UNILEVER: Be part of the world s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you ll be surrounded by inspiring leaders and supportive peers. Among them, you ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we ll work to help you become a better you. ABOUT UNIOPS: Unilever is one of the world s leading consumer goods companies with operations in over 190 countries and serving 3. 4 billion consumers every day. Unilever delivers best in class performance with market making, unmissably superior brands which include Dove, Knorr, Domestos, Hellmann s, Marmite and Lynx. Our strategy beings with a purpose that places our consumers at the heart of everything we do, Brighten everyday life for all . Role Purpose: This role supports the Threat Intelligence & EASM Lead in identifying, monitoring, and managing Unilever s external digital footprint. The EASM Analyst will leverage open-source intelligence (OSINT), commercial EASM platforms, and reconnaissance tools to discover, assess, and reduce Unilever s exposure to external cyber threats. Role Summary: The External Attack Surface Management (EASM) Analyst plays a critical role in Unilever s proactive cybersecurity strategy by continuously identifying, analyzing, and mitigating risks associated with the organization s internet-facing assets. As digital transformation accelerates and cloud adoption expands, the external attack surface becomes increasingly dynamic and complex. This role is designed to provide visibility into that evolving landscape and ensure that Unilever s digital perimeter is secure, monitored, and well-managed. The analyst will be responsible for leveraging a combination of commercial EASM platforms (such as Mandiant, Wiz, and Qualys) and open-source reconnaissance tools (like Shodan, FOFA, and Censys) to discover unknown or unmanaged assets, detect misconfigurations, and identify potential vulnerabilities. This includes domains, IP addresses, cloud services, APIs, and third-party integrations that may be exposed to the internet. The EASM Analyst will work closely with Threat Intelligence, Vulnerability Management, and Incident Response teams to contextualize findings, prioritize risks, and support remediation efforts. They will also contribute to the development of automated discovery and alerting mechanisms, ensuring that new exposures are detected in near real-time. In addition to technical responsibilities, the role requires strong communication and collaboration skills to engage with asset owners, IT teams, and business stakeholders across the organization. The analyst will help drive awareness of external risks, support secure asset lifecycle management, and contribute to the overall maturity of Unilever s cyber defense capabilities. Main Accountabilities External Asset Discovery & Mapping: Use EASM tools (e. g. , Mandiant, Wiz, Qualys) to identify and catalog Unilever s external-facing assets. Perform continuous monitoring to detect changes in the external attack surface. Reconnaissance & Threat Identification: Utilize OSINT and reconnaissance tools (e. g. , Shodan, FOFA, Censys) to identify exposed services, misconfigurations, and potential vulnerabilities. Correlate findings with threat intelligence to assess risk and prioritize remediation. Risk Assessment & Reporting: Collaborate with vulnerability management and security operations to triage and remediate high-risk exposures. Provide regular reports and dashboards on EASM findings, trends, and KPIs. Collaboration & Process Improvement: Work with IT and cloud teams to validate asset ownership and ensure secure configurations. Contribute to the development of EASM processes, playbooks, and automation strategies. Key Skills and Relevant Experience Skills: Strong understanding of internet protocols, DNS, SSL/TLS, and cloud infrastructure. Proficiency with EASM and OSINT tools (e. g. , Mandiant, Wiz, Qualys, Shodan, FOFA). Ability to analyze large datasets and identify patterns or anomalies. Excellent communication skills to convey technical findings to non-technical stakeholders. Familiarity with vulnerability management and threat intelligence workflows. Experience: 3 5 years of experience in cybersecurity, with at least 1 2 years in EASM, threat intelligence, or vulnerability management. Experience with cloud platforms (Azure, AWS, GCP) and their security configurations. Knowledge of security frameworks such as MITRE ATT&CK, NIST CSF, or CIS Controls. Relevant certifications (e. g. , CEH, OSCP, Security+, GIAC GOSI) are a plus. Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent please verify before proceeding. "

Posted 6 days ago

Apply

1.0 - 2.0 years

7 - 8 Lacs

Bengaluru

Work from Office

Title: PEX Global Data Access and Security Specialist Location: Bangalore ABOUT UNILEVER: Be part of the world s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you ll be surrounded by inspiring leaders and supportive peers. Among them, you ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we ll work to help you become a better you. ABOUT UNIOPS: About the role: We are seeking a highly motivated and results-oriented Sr. Executive to join our team and play a key role in managing and transforming our data governance processes for HR. You will work closely with the HR, People Experience, HR IT, Legal and Audit teams across the globe for business-as-usual activities, to understand various transformations, their needs, challenges and impacts. You will help design processes, workflows, seek continuous improvements, govern processes and operations to improve efficiency, maintain accuracy, confidentiality, compliance and regulations. What will be your main responsibilities: First point of contact for HR teams (Data Owners, Role Owners, HR-IT) and Data Privacy for data maintenance data storage, retention and purging Work closely with HR-IT Team on demands, requests, queries and documentation Manage governance of processes and operations in data storage, retention and purging Understanding the data privacy, compliance and regulation across all countries and doing impact analysis on what it means for Workday and Unilever Understanding of data fields/domains in Workday and supporting the bi-annual review of data fields to data owners mapping Supporting the operations of people data council Design and maintain process flows/workflows, SOPs and relevant documents such under data maintenance Evaluate and do continuous improvement across processes Support and plan for projects Skills and Expectations Attention to detail and meticulous observation Good communication and presentation skills Ability to work independently and proactively Learning agility and agile mindset Team player and can work well with diverse teams Can hold others and themselves accountable Appreciation of data and technology Proficiency with Excel, PowerPoint Project Management skills are an added advantage Experience in HR Data or Data Privacy is an added advantage Key Interfaces People Experience Teams HR Data Owners HR-IT Controls and Audit Legal and Data Privacy Qualifications Bachelors Degree 1-2 Years of experience Our commitment to Equality, Diversity & Inclusion Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent please verify before proceeding. "

Posted 6 days ago

Apply

1.0 - 5.0 years

4 - 8 Lacs

Gandhinagar

Work from Office

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Business Descriptor HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking. Job Introduction We are currently seeking an experienced professional to join the GTS team at GIFT City branch, Gandhinagar, Gujarat. The purpose of the role is to develop, grow & position HSBC as top trade solution and service provider as an international business Unit in GIFT. The job holder responsibility includes leveraging the offshore unit as a corridor for driving business opportunities in line with GTS and CIB strategic priorities. The incumbent must identify business opportunities, propose needful GTS solutions, manage transactions, credit assessment/approval, coordinate with coverage and business development team along with ensuring diligence related to the outlined processes. The remit area may be an entire country, entire region or may be global and may cater for single or multiple business areas in HSBC. The nature of the activities may include account management, client onboarding, credit proposal evaluation, documentation, internal business services, internal transactions and credit services. Principal Responsibilities Responsible for being the primary contact for the relationship. Interacting with the senior management at the client s end. Responsible for revenue generation for the clients in the portfolio Ensuring that the financial and credit risks associated with clients is mitigated and controlled Cross Sell for different products to the client base To work with the product teams towards formulating and delivering client strategy. Working with RRM / GRB teams to ensure that local business strategy is aligned to global strategies on respective clients Run with the portfolio management approvals and other necessary reviews Managing daily credit exceptions, limit allocation, liaising with credit services for appropriate maintenance of limits Managing one off credit requirements including credit approvals and documentation Managing credit documentation negotiation and execution across all clients Liaising with internal teams for non-standard client requirements, ensuring due execution To ensure that the clients and our interactions with them, are in compliance with the existing regulatory guidelines. To support product / process / system rollouts related to any regulatory changes introduced by the regulators from time to time To build Corporate and Inst. Banking franchise value and reputation by ensuring that all responsibilities are executed flawlessly and HSBC promise delivered to the client in a timely, professional and cost-efficient manner Requirements Graduate / Post Graduate Degree Self-driven individual with ability to multi-task and manage time exceedingly well Client centricity and pro-activeness to drive business High levels of integrity in client dealing Robust knowledge / strong inclination to learn bank systems, processes, key local regulations, product offering of HSBC, documentation Understanding of credit risk Good communication and networking skills Good Analytical and reasoning skills Useful Link Link to Careers Site: Click HERE You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Posted 6 days ago

Apply

4.0 - 7.0 years

12 - 17 Lacs

Hyderabad

Work from Office

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: Should have at least 8+ year of hand-on exp in IT Controls. operational risk and controls which includes ability to identify, assess and communicate the need for risk management intervention in complex, fast-paced environments. Ensure that assigned control assessments are delivered on time, in accordance with the Compliance Assurance assessment plan. Process-led assurance assuring the design, operation, recording and monitoring of key controls and expected risk management outcomes within agreed critical business services across the Group Entity Control assurance assuring the design, operation, recording and monitoring of key controls designated by entity-level reporting frameworks across the Group (e. g. , SOX, etc) ICE Tracking and Reporting. SDLC, DESC and DEPL Controls Updates and Reporting. Cyber Controls updates and reporting Risk & Controls Governance Meeting (RCGM) updates and tracking Technology Controls failing and Risks Requirements Should work as a IT controls team member and knowledge in implementing and reviewing controls related to IT. Tracking compliance and assessing risk based on the applications behaviour scenarios. assuring the design, operation, recording and monitoring of key controls designated by entity-level reporting frameworks across the IT. team member and should be a fast learner. Should possess Excellent verbal and written skills in English language. Preference would be given to resources who have previously dealt with multiple stakeholders. Should have been into coding, designing for nearly 2 years. Coding in Java OR C , C++, OR . net and SQL Programming is desirable (any)

Posted 6 days ago

Apply

2.0 - 5.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Benefits Administration Services Associate III Conduent Business Services- The Position will be Remote Excellent benefits and team atmosphere The pay rate during training 4 weeks is $16.15, and then regular pay rate is $17.50/hr.Monday- Friday, availability to work between 8 am- 6 pm (8 hours shift with 1hr break) About the Benefits Administration Services Associate III role: As a member of the Benefits call center team, you will help people every day by taking calls, and actively listening, while discussing retirement and survivor benefits. You will manage a steady volume of incoming customer calls while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client\u2019s success. Requirements looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Required experience working a caseload or working with retirement benefits/ pension, 401K.Experience in high-volume calls. Excellent communication skills. MS Office proficiency, Word and Excel intermediate level. Great problem-solving skills.Ability to effectively multi-task. High school diploma, GED. Ability to complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes). Answer prescreening questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We are currently NOT hiring in the following geographies: States: AK, CA, CT, HI, MA, IL, MT & NYMetro Areas: MN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business needs, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50/hr.

Posted 6 days ago

Apply

2.0 - 5.0 years

1 - 5 Lacs

Hyderabad

Work from Office

About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success. Requirements Were looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience (Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what youll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity!

Posted 6 days ago

Apply

4.0 - 8.0 years

11 - 15 Lacs

Pune

Work from Office

Tata Tele Business Services is looking for Security Delivery Lead to join our dynamic team and embark on a rewarding career journeyResponsible for overseeing end-to-end project delivery, ensuring milestones are met on time and within budget. Coordinates cross-functional teams, manages client expectations, and ensures high-quality deliverables. Tracks progress, resolves issues, and escalates risks. Implements best practices in project governance and agile methodologies. Maintains stakeholder communication and supports team productivity.

Posted 6 days ago

Apply

1.0 - 5.0 years

6 - 7 Lacs

Kolkata

Work from Office

The Cloud Specialist 2 is primarily responsible for providing a swift response to incidents that disrupt business services. The role aims to minimize the adverse impact on Hyland s customer business functions and ensure the best possible levels of service quality and availability are maintained. This involves identifying, classifying, and prioritizing incidents, as well as coordinating resources to resolve issues as quickly as possible. You will be troubleshooting and resolving incidents when there aren t critical incidents. What you will be doing Responsibilities Respond to basic inbound phone calls tickets and emails from internal and external resources requesting assistance with cloud hosted solutions with applying best practice knowledge. Respond to alerts from internal monitoring tools and take corrective action to resolve timely by applying best practice knowledge. Troubleshoot and resolve cloud issues utilizing the companys systems utilities and support processes with direct oversight from team members; apply best practices for problem resolution Take ownership of the critical incident and lead the response team from start to resolution. Ensure incident is classified correctly as a critical incident and initiate the formal high priority incident process. Act as a primary point of contact for all stakeholders throughout the incident lifecycle. Coordinate the activities of all teams involved in the resolution of the critical incident. Ensure that the appropriate resources are available to resolve the incident. Facilitate cross functional communication between the teams to ensure all are aligned on actions and priorities. Regularly update internal and external stakeholders on the status of the incident. Prepare and deliver clear, accurate, and timely status reports, including details on impact, resolution progress, and estimated resolution time if known. Escalate issues to higher levels of management or additional resources if the incident cannot be resolved quickly. Maintain a timeline of the critical incident, ensuring all activities are completed in timely manner. Track and monitor the progress of all recovery activities and adjust priorities, as necessary. Work with the Problem Management team to provide insights and documentation that will help to prevent future incidents. Ensure that the incident is formally closed once all recovery actions have been completed and stakeholder are informed. Assist in gathering information for audits to ensure compliance with established standards policies and configuration guidelines. What will make you successful Minimum Qualifications Associates degree or equivalent experience Basic experience with process improvement Basic experience with solving issues Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Good collaboration skills applied successfully within team Good critical thinking analytical and problem-solving skills Good interpersonal skills: able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Good organizational multi-tasking and time management skills Ability to use original thinking to translate goals into the implementation of new ideas and design solutions Good ability to establish rapport and gain the trust of others; effective at gaining consensus Self-motivated with the ability to manage projects to completion with oversight Good ability to handle sensitive information with discretion and tact Good attention to detail Demonstrated ability to influence motivate and mobilize team members and business partners; ability to work independently and in a team environment Knowledge of principles of systems administration including Dell Cisco and/or HP hardware Good knowledge of Microsoft Server environments including Microsoft Active Directory networking storage and virtualization technologies Up to 10% travel time required

Posted 6 days ago

Apply

6.0 - 8.0 years

8 - 10 Lacs

Mumbai, Gurugram, Chennai

Work from Office

Senior Software Engineer II Anti-Spoofing/Liveness Detection Shape the Future of Biometric Security with Us Are you excited by the opportunity to create innovative software that makes a positive difference for people and communities Do you value collaboration, enjoy supporting the growth of others, and approach challenges with creativity and determination About the Business LexisNexis Risk Solutions is a leading partner in risk assessment. Within our Business Services division, we deliver solutions that empower organizations of all sizes to achieve revenue growth, streamline operations, and enhance customer experiences. Our technologies play a critical role in anti-money laundering and counter-terrorist financing, identity authentication and verification, fraud and credit risk mitigation, and customer data management. Learn more about LexisNexis Risk at https//risk.lexisnexis.com About the Team Join a diverse and welcoming team of engineers passionate about building a world-class platform to address identity fraud on a global scale. We believe that everyone brings unique perspectives and strengths, and we encourage applications from people of all backgrounds and experiences. About the Role As an Anti-Spoofing/Liveness Detection Engineer, you will help design and develop advanced systems to detect and prevent spoofing attacks in biometric authentication. You will apply machine learning and deep learning to distinguish genuine interactions from fraudulent ones, ensuring secure and accessible digital experiences for all users. Responsibilities Design and develop liveness detection systems using AI algorithms to separate real from fake biometric data, analyzing features such as facial characteristics, eye movements, and other physiological signals. Build and optimize deep learning models tailored for liveness detection, selecting and refining algorithms to achieve high accuracy and reliability. Engage in feature engineering by identifying and extracting important patterns from biometric data, including texture analysis, motion-based detection, and 3D depth analysis. Work with data scientists and team members to collect, clean, and prepare large datasets for model training, ensuring data quality and representativeness. Implement machine learning algorithms to process real-time biometric data, integrating multiple modalities like facial recognition, fingerprint scanning, and iris recognition. Test and validate liveness detection systems thoroughly to ensure strong performance in real-world situations and validate models against a variety of spoofing techniques. Deploy, monitor, and maintain liveness detection systems in production, ensuring scalability and high performance. Proactively identify and address any accuracy or efficiency issues. Requirements Understanding of machine learning frameworks such as TensorFlow, Keras, or PyTorch. Experience developing deep learning models. Programming skills in Python, Java, or R (or similar languages) for model development and algorithm implementation. Strong analytical and problem-solving abilities, with a familiarity with statistics, probability, and data analysis techniques. Ability to work collaboratively with cross-functional teams including data scientists, software engineers, and product managers to achieve shared goals. Preferred, but Not Required Experience in anti-spoofing or biometric security systems. Familiarity with standards such as NIST ISO/IEC 30107 or FIDO. A passion for continuous learning and keeping up with the latest advancements in AI and machine learning. We are committed to creating an accessible and supportive workplace. If you need reasonable accommodation(s) to participate in the application process or to perform this job, please let us know. We value every candidate s potential and welcome applications from all qualified individuals, including those from underrepresented and non-traditional backgrounds. Learn more about the LexisNexis Risk team and our culture here We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers EEO Know Your Rights .

Posted 6 days ago

Apply

2.0 - 7.0 years

7 - 16 Lacs

Mumbai

Work from Office

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. GCOO Operations is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Operations teams are making sure all this happens smoothly. Job Introduction Within Digital Business Services, Global Operation Services is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying goods, and setting up companies. Global Operation Services teams are making sure all this happens smoothly. Manage and control daily operations and administration of operations (which includes Cash and cheque collection for the corporate customers) to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank. Monitor performance of external vendors and operating staff in the unit Ensure standardization of processes. Process notes to be updated on a regular basis. Regulatory reporting activities as per RBI and other regulators requirements. Ensure an effective Business Continuity plan is in place for the unit and completion of BC exercise in timely manner. Ensure day to day processes are run as per defined procedure notes and policies. Contribute in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc.), customer satisfaction levels etc. Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Adhere to the group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during their employment with HSBC, take account of the likelihood of operational risk occurring. Setting discipline for routine activities and ensuring deadlines are met. Principal Responsibilities Ensure that there is improvement in productivity for transaction processing and service delivery. Day to day co-ordination with third-party service provider and ensuring daily processing is completed as per the agreed SLA with the business. Ensure all the policies and procedures with regards to Cash & cheques are being adhered scrupulously. Ensure all cash & cheque activities are performed smoothly and that all RBI deadlines are met. Contributes to building good customer relations and maintaining a high level of customer service. Ensure customer queries get resolved within TAT. Understand and implement customer requirements. Monitoring Vendor staff performance and creating culture of learning and growth in the unit. Manage the operational risk associated with the role and safeguard the interest of the bank Reporting / Preparation of MIS. Conduct User Acceptance Tests (UAT) Business Continuity Plan (BCP) Requirements This role requires 2 years of overall Banking exposure. Skills required for success are: People and Stakeholders Management Strong Communication and decision-making ability Thinking and Problem-solving skills Customer Drive

Posted 6 days ago

Apply

1.0 - 6.0 years

16 - 18 Lacs

Mumbai

Work from Office

About the Role Account ManagementBrand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. Experience with Excel 1+ years of Account Management/Vendor Management 3+ years of Account Management/Vendor Management

Posted 6 days ago

Apply

Exploring Business Services Jobs in India

The business services job market in India is thriving with opportunities for job seekers looking to start or advance their careers in this field. With the increasing demand for business services professionals in various industries, there are abundant job openings across the country.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Pune
  5. Hyderabad

These major cities are actively hiring for business services roles, offering a wide range of opportunities for job seekers.

Average Salary Range

The salary range for business services professionals in India varies based on experience and location. On average, entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

A typical career progression in business services may include roles such as Business Analyst, Project Manager, Business Development Manager, and eventually reaching executive positions like Chief Operating Officer or Chief Executive Officer.

Related Skills

In addition to business services expertise, professionals in this field are often expected to have skills such as data analysis, project management, communication, and leadership skills.

Interview Questions

  • What is your understanding of business services? (basic)
  • Can you describe a successful project you have managed in the past? (medium)
  • How do you prioritize tasks when working on multiple projects simultaneously? (medium)
  • What tools or software do you use for data analysis? (basic)
  • How do you handle conflicts within a team environment? (medium)
  • Can you explain a time when you had to make a difficult decision at work? (medium)
  • How do you stay updated with industry trends in business services? (basic)
  • What strategies would you use to improve operational efficiency in a business? (medium)
  • Describe a situation where you had to deal with a difficult client. How did you handle it? (medium)
  • How do you ensure the quality of deliverables in your projects? (basic)
  • What do you think are the key challenges in the business services industry today? (medium)
  • Tell us about a time when you had to work under tight deadlines. How did you manage it? (medium)
  • How do you approach building relationships with clients and stakeholders? (basic)
  • Can you provide an example of a successful business strategy you have implemented in the past? (medium)
  • How do you adapt to changes in project requirements? (medium)
  • What do you think are the essential skills for a successful business services professional? (basic)
  • Describe a situation where you had to resolve a conflict between team members. How did you handle it? (medium)
  • How do you ensure effective communication within a project team? (basic)
  • What motivates you to excel in your work? (basic)
  • How do you measure the success of a project? (medium)
  • Can you discuss a time when you had to lead a team through a challenging project? (medium)
  • How do you handle feedback from clients or supervisors? (basic)
  • Describe a time when you had to innovate a new solution for a problem at work. (medium)
  • How do you approach risk management in your projects? (medium)
  • What are your long-term career goals in the business services industry? (basic)

Closing Remarks

As you prepare for interviews in the business services industry, make sure to showcase your expertise, skills, and experiences confidently. With the right preparation and a positive attitude, you can land your dream job in this dynamic and rewarding field in India. Best of luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies