803 Business Services Jobs - Page 17

Learn & gain knowledge on oracle ERP Opportunity to work with experienced team Opportunity to learn end-to-end O2C Cycle Opportunity & access to online learning Key Interactions Employees, Cross functions across F&A, Local Finance/Customer team About You Graduate (B. Com/BBA) 0 to 1 year of experience Having good verbal & written communication skills Good Aptitude Extremely Motivated Eagerness to learn You are meant for this position if you have/are Zeal to learn and can support existing processes Adapt to new system & technology very quickly. Enjoy working in a fast-paced environment. Flexible working hours during peak business periods

This is your chance for a once in a lifetime career experience, playing a part in the creation of a fully independent, new Ice Cream organization. As part of this set-up, Magnum Ice Cream will establish a future-fit and innovative GBS organization, partnering with multiple business functions across a global footprint to optimize processes, unlock business savings, and operational efficiency. The GBS organization will partner key business functions including Finance, Enterprise Solutions and Information Technology, Procurement, Supply Chain, HR, Marketing, Customer Development and Sales, and Sustainability. A significant proportion of GBS roles will be based in our Global Hub in Pune, India, with supporting spokes to be established in the Americas and Europe . JOB PURPOSE: In this role, you will be responsible for defining, designing, growing and implementing the Global Hub for GBS for Magnum Ice Cream in Pune, India. Reporting to the Head of GBS, you will be part of the definition of the organizational blueprint and delivery pillars to be facilitated from Pune (and other delivery units) and will ensure sufficient and timely onboarding of employees, processes, tools and systems. This is a unique opportunity to be part of a new greenfield GBS hub, which will require a hands-on approach throughout. Once established, you will be the internal and external face of the hub(s), and will be responsible for establishing a culture of continuous improvement, ensuring customer/client centricity and operational excellence to deliver best-in-class services, achieve financial cost targets, and maintain regulatory and quality compliance. The role holder will also be part of the Global and Local leadership team, responsible for representing the hub/Magnum Ice Cream with key stakeholders including local authorities. KEY RESPONSIBILITIES: Supporting the define, design, build and implementation phases of the organizational blueprint for the Global GBS Hub in Pune, India, including leadership of all relevant project activities. Work closely with the functions and Global Process Owners to improve processes and ways of working (eg through automation) to unlock simplicity, speed and agility to better serve Magnum Ice Cream customers/clients. Deliver continuous improvement, underpinned by a robust problem solving and knowledge management methodology, establishing relevant KPIs to deliver exceptional performance, striving for excellence in day-to-day operations. Be a key representative for the Magnum Ice Cream GBS Hub, including maintaining positive relationships with key stakeholders including local authorities. Be responsible for quality and regulatory compliance, and lead related improvement projects. Recruit and build a best-in-class GBS hub organization, including on-going talent development and line management. Be a member of the GBS Leadership Team, engaging in wider agenda to steer, challenge or drive overarching strategy-into-action, specifically supporting to map key deliverables, dependencies, opportunities and risks within the hub. Support to lead/manage related transformation projects Budget and cost management related to transition and/or hub activation Line management including direct reports and dotted lines Experience Must have: 10+ years leading GBS / shared services hubs or operating organizations with cross domain experiences 5+ years in a senior management position, leading 100+ individuals Advantage: Experience in product management / supply chain / credit & collection Experience in setting up a new organization Experience leading within an international organization Competencies Exceptional ability to manage complexity; including competing priorities, risk management, and interdependency management Passion for continuous improvement; challenging the status quo, efficient problem solving, driver of high performance Experience creating detailed process maps, eg value stream mapping Strong stakeholder management skills; able to effectively deal with resistance and conflicts, build strong relationships, and establish trust Demonstrated leadership skills; able to build, motivate and lead teams in an international context Highly analytical and structured customer centric behavior; excellence eye for detail, hands-on mentality, and ability to work under pressure to strict deadlines Qualifications Relevant Masters Degree or relevant experience Advanced Lead Practitioner / Black Belt certified (or equivalent experience) Fluent in English language, additional languages are a plus, esp. a local Indian language

This is your chance for a once in a lifetime career experience, playing a part in the creation of a fully independent, new Ice Cream organization. As part of this set-up, Magnum Ice Cream will establish a future-fit and innovative GBS organization, partnering with multiple business functions across a global footprint to optimize processes, unlock business savings, and operational efficiency. The GBS organization will partner key business functions including Finance, Enterprise Solutions and Information Technology, Procurement, Supply Chain, HR, Marketing, Customer Development and Sales, and Sustainability. A significant proportion of GBS roles will be based in one of our GBS hubs, with supporting spokes to be established in the Americas and Europe. JOB PURPOSE: Your role will be to support the GBS strategy-into-action, by leading the transition processes and projects related to GBS , including timely exits of TSAs to support the demerging of Unilever and Magnum Ice Cream, onboarding and knowledge transfer to new talent, creation/maintenance of relevant assets, documents, tools and processes, and overarching project and risk management. In addition, you will lead a culture of continuous improvement, including identifying opportunities for process improvement, delivering a high degree of Service Level Agreements and other KPIs across hubs, and to manage related transformation projects. KEY RESPONSIBILITIES: Define and deliver the transition strategy, approach, and detailed process plans for the GBS transition, including the exit strategy for TSAs and entry strategy for new/bespoke GBS services Lead and drive the day-to-day delivery projects, ensuring completeness OTIF within the business case Drive a culture of continuous improvement and scout for opportunities to improve processes, ensuring customer centricity and operational excellence across key KPIs Line management and development of a team of Transition Managers, supporting to deliver a compliant, high-quality and risk-managed transition Create and maintain relevant documents, assets, tools and processes Support with potential to lead/manage related transformation projects Budget and cost management related to transition and/or hub activation Line management including direct reports and dotted lines Experience Must have: 8-10+ years leading major transition programs/projects 5+ years leadership in captive business services or business process outsourcing organizations Advantage: 5+ years leading operations in multiple functional domains or commercial areas Competencies Exceptional ability to manage complexity; including competing priorities, risk management, and interdependency management, underpinned by project management experience (must have) Passion for continuous improvement; challenging the status quo, efficient problem solving, driver of high performance Experience creating detailed process maps, eg value stream mapping Strong stakeholder management skills; able to effectively deal with resistance and conflicts, build strong relationships, and establish trust Demonstrated leadership skills; able to build, motivate and lead teams in an international context Highly analytical and structured customer centric behaviour; excellence eye for detail, hands-on mentality, and ability to work under pressure to strict deadlines Qualifications Relevant Masters Degree or relevant experience Certified Project Management Professional (or equivalent experience) Advanced Lean Practitioner (or equivalent experience) Fluent in English language, additional languages are a plus

Senior Site Reliability Engineer II (Open) Would you like to be part of a team that delivers high-quality software to our customers? Are you a visible champion with a can do attitude and enthusiasm that inspires others? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the Team This Team performs complex research, design, and software development assignments within a software functional area or product line, and provides direct input to project plans, schedules, and methodology in the development of cross-functional software products. About the Role Senior Site Reliability Engineer II will be closely working with SREs and other stakeholder across geographies on their platform requirements using MS Azure. This role is imperative as we migrate from on-premises infrastructure to cloud solutions, which substantially increases operational complexity and workload. This role will focus on automation and optimization reducing manual effort, ensuring platform reliability, and supporting our efforts to better manage and contain increasing cloud costs and the rapidly growing data estate in Azure. Proficient in Azure-based platform operations, monitoring, and incident management with expertise in tools like Azure Monitor, ADF, Synapse, Databricks, CI/CD, and strong problem-solving and communication skills. The candidate should also be willing to work in on-call rotations or provide after-hours support if needed. Responsibilities: Daily monitoring, incident response, and performance tuning Automation and optimization to reduce manual effort Ensuring platform reliability Supporting efforts to manage and contain increasing cloud costs Managing the rapidly growing data estate in Azure Willingness to work in on-call rotations or provide after-hours support if needed Requirements: Should have total 8+ years of experience and 4+ years of relevant experience. Certification on AZ-900, AZ-104 Azure Platform Operations & Monitoring. Hands-on experience with Azure Monitor, Log Analytics, and Application Insights Familiarity with Azure Data Factory, Synapse, and Databricks. Azure Storage, Key Vault, and Role-Based Access Control (RBAC) Knowledge of SDLC process like requirement gathering, design, implementation (Coding), testing, deployment, and maintenance. Proficient in requirement gathering and documentation , m onitoring & Incident Management . Proficiency in setting up alerts, dashboards, and automated responses Experience with uptime/health monitoring and SLA enforcement Ability to triage platform issues and coordinate with engineering teams . Comfortable with log review, root cause analysis, and performance tuning Strong problem-solving and communication skills . Excellent communication skills - verbal and written. Desirable Skills: Github Actions Unity Catalog Familiarity with ITIL or operational runbooks is a good to have. Learn more about the LexisNexis Risk team and how we work We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .

Job Description Business Title Team Lead - Trade Settlement Global Job Title Sr Anl Customer Service Global Function Business Services Global Department Customer Service Organizational Level 8 Reporting to Manager - Trade Settlement Size of team reporting in and type NA Role Purpose Statement This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. Team Leader - Trade Settlements will be responsible to ensure accurate and timely input of commodity purchase and sales orders/contracts including amendments in the system (SAP), load order creation and application for Rail, Truck, and Barge movements, create and apply tickets in SAP, Purchase and sales execution in SAP, freight adjustments, quality claim settlement, payment proposal creations as well as preparation of daily reports as per business requirement. Main Accountabilities Oversee the creation and management of customer contracts and pricing in SAP GTM. Manage customer shipment requests, ensuring efficient scheduling, order entry, and communication of load details. Supervise teams application of pricing to load orders, collaborating with the commercial team as needed. Ensure timely processing and verification of all daily shipments and invoices. Manage the resolution of customer disputes related to shipments and invoices. Manage reporting of open Accounts Receivable balances and follow-up with commercial team. Oversee the administration of NOPA quality claim process. Manage the processing of customer and vendor requests in MDG. Ensure timely and accurate reporting (daily/weekly/monthly). Monitor team performance against KPIs, including turnaround time, accuracy, and overall performance management. Ensure effective communication and coordination with internal and external stakeholders. Lead and motivate the team to achieve performance targets and foster a collaborative environment. Provide regular status updates and escalate critical issues to management Manage team scheduling to accommodate business needs, including US shift coverage as required. Knowledge and Skills Behavior Use knowledge of Bunge s business, structure and strategy to develop innovative solutions to improve results or eliminate problems. Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.. Drive results through high standards, focus on key priorities, organization, and preparing others for change. Technical Should have led a team for 5-10 years of customer facing operations in Customer Service Relevant experience in Trade execution/Settlements/finance Strong written & verbal communications skills of English language. Knowledge of any other foreign languages will be an added advantage Computer proficiency (SAP, Analyzer, GTM, Sales Force/SharePoint, MS Office). Education & Experience Master s degree in Business Administration, Agri-business, Logistics or related field. Desirable minimum 6 - 10 years of experience in Agri-commodity execution/finance. Should have displayed competency in: Continuous improvement initiatives Attention to detail People management Have a customer focus approach Decision making and problem-solving capabilities including: Display of leadership, interpersonal skills, and trade settlement expertise. Strong customer service, communication skills/soft skills. Flexible and adaptive to changing conditions in the business/market environment Work well as part of a team to achieve a common objective Bunge is an Equal Opportunity Employer. Veterans/Disabled

Business Title: Associate Team Lead - Trade Settlement Global Function: Business Services Role Purpose Statement: This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. ATL - Trade Settlements will be responsible to ensure accurate and timely input of commodity purchase and sales orders/contracts including amendments in the system (SAP), load order creation and application for Rail, Truck, and Barge movements, create and apply tickets in SAP, Purchase and sales execution in SAP, freight adjustments, quality claim settlement, payment proposal creations as well as preparation of daily reports as per business requirement. ATL will also be responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge s commitment to provide excellent customer service. Main Accountabilities: Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day Handle dispute cases, including corrections of shipment and invoices as necessary Reporting of open Accounts Receivable balances and distribute to the commercial team for action Administration of NOPA quality claim process within the business unit. Process customer and vendor requests in MDG Master Data set Provide support for commercial, logistics, and administrative functions Education & Experience: Master s degree in Business Administration, Agri-business, Logistics or related field. Desirable minimum 5 - 8 years of experience in Agri-commodity execution/finance.Should have displayed competency in: Continuous improvement initiatives Attention to detail People management Have a customer focus approach Decision making and problem-solving capabilities including: Display of leadership, interpersonal skills, and trade settlement expertise. Strong customer service, communication skills/soft skills. Flexible and adaptive to changing conditions in the business/market environment Work well as part of a team to achieve a common objective Bunge is an Equal Opportunity Employer. Veterans/Disabled

Senior Site Reliability Engineer II (Open) Would you like to be part of a team that delivers high-quality software to our customers Are you a visible champion with a can do attitude and enthusiasm that inspires others About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https//risk.lexisnexis.com About the Team This Team performs complex research, design, and software development assignments within a software functional area or product line, and provides direct input to project plans, schedules, and methodology in the development of cross-functional software products. About the Role Senior Site Reliability Engineer II will be closely working with SREs and other stakeholder across geographies on their platform requirements using MS Azure. This role is imperative as we migrate from on-premises infrastructure to cloud solutions, which substantially increases operational complexity and workload. This role will focus on automation and optimization reducing manual effort, ensuring platform reliability, and supporting our efforts to better manage and contain increasing cloud costs and the rapidly growing data estate in Azure. Proficient in Azure-based platform operations, monitoring, and incident management with expertise in tools like Azure Monitor, ADF, Synapse, Databricks, CI/CD, and strong problem-solving and communication skills. The candidate should also be willing to work in on-call rotations or provide after-hours support if needed. Responsibilities Daily monitoring, incident response, and performance tuning Automation and optimization to reduce manual effort Ensuring platform reliability Supporting efforts to manage and contain increasing cloud costs Managing the rapidly growing data estate in Azure Willingness to work in on-call rotations or provide after-hours support if needed Requirements Should have total 8+ years of experience and 4+ years of relevant experience. Certification on AZ-900, AZ-104 Azure Platform Operations & Monitoring. Hands-on experience with Azure Monitor, Log Analytics, and Application Insights Familiarity with Azure Data Factory, Synapse, and Databricks. Azure Storage, Key Vault, and Role-Based Access Control (RBAC) Knowledge of SDLC process like requirement gathering, design, implementation (Coding), testing, deployment, and maintenance. Proficient in requirement gathering and documentation , m onitoring & Incident Management . Proficiency in setting up alerts, dashboards, and automated responses Experience with uptime/health monitoring and SLA enforcement Ability to triage platform issues and coordinate with engineering teams . Comfortable with log review, root cause analysis, and performance tuning Strong problem-solving and communication skills . Excellent communication skills - verbal and written. Desirable Skills Github Actions Unity Catalog Familiarity with ITIL or operational runbooks is a good to have. Learn more about the LexisNexis Risk team and how we work We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers EEO Know Your Rights .

To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets Any Degree or Diploma in Electronics/Computers or science required CCNA, CCNP 2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry 2 year of relevant technical experience Global Delivery & Operations

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Reconciliation Associate III requirements are to create and maintain accounting entries to the ADS ledger and mainframe financial accounts for the commission transactions associated with the ADS product offering. They will also perform clearing and collection activities on any aging balances associated with these accounts. Key Responsibilities Work closely with managers in order to provide feedback on any problem accounts Support the ADS commitment to communication Understand general flow of business within the ADS product offerings Access data and information from multiple administrative systems General understanding of basic reports from multiple administrative systems Develop an in-depth knowledge of all products offered by Allstate Dealer Services Effectively communicate with internal and external business partners Perform and maintain timely financial transactions for . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Ecolab is seeking a Business Process Automation/Analysis Manager within the companys Global Business Services, responsible for executing short to long-term projects focused on leveraging various technology solutions to address critical business needs while driving end-to-end process efficiencies. The Business Process Analyst Manager will be responsible for leading a team of Business Analysts and accountable for successful delivery of scalable technology solutions while gaining approval and/or support for best alternatives from key stakeholders throughout the organization. Location: The position is based in our office in Pune. Shift: UK Shift, 12 to 9pm Work Situation: Hybrid, in office 3 days a week What You Will Do: Manages and supports team of Business Analysts Responsible for project portfolio and successful delivery of all prioritized projects Identifies organizational barriers; works with Global Capability Owners and Delivery Leads, Service Excellence COE, Digital resources, respective functional managers, and/or Process Leaders to recommend and implement solutions Assesses and critiques resources for projects. Participates in project selection and prioritization process, determines benefits, recommends resources/team members Coordinate activities and project evaluations to support Global End-to-End Process and Technology Council meeting Responsible for timely project results, tracks improvements, ensures control, and maintains accountability Coaches and mentors operational teams in project management and business analysis (as needed) Seeks out and quantifies process and technology driven improvement opportunities Assesses and identifies risk to fulfill the defined objectives Organizes, plans, reviews, and communicates status of projects managed within portfolio to leaders and stakeholders Trains and mentors project team members in project management methodologies Responsible for driving adoption and ongoing monitoring of solutions to ensure they maintain delivered benefits and efficiencies Networks with internal/external resources to bring best practices to the projects/organization Models operational excellence, visibly demonstrating leadership/change management behaviors Minimum Qualifications: Bachelor s degree with minimum 8-10 years of professional experience; or advanced degree with minimum 4-6 years experience Ability to communicate well and translate between business processes and technology requirements and teams Formal project management experience or proven skills, preferably in Technology, Finance or Business Services Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members Proven success initiating change and ability to communicate and influence at all levels of the organization Excellent English written and verbal communication skills Experience with one or more automation platforms such as ServiceNow Preferred Qualifications: Advanced degree preferred Relevant experience in Technology, Finance or Business Services processes Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified Self-driven, outcomes-oriented performer Strong analytical skills Excellent verbal and written communication skills Proficient in Excel and PowerPoint Fluent in local language and capable in English Low-code development, various platforms

Job Title - Assistant Manager - P2P South Asia Job Location - Bangalore ABOUT UNILEVER: Every individual here can bring their purpose to life through their work. Join us and you ll be surrounded by inspiring leaders and supportive peers. Among them, you ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we ll work to help you become a better you. ABOUT UNIOPS: Business Context and Main Purpose of the Job: GBS is a global business unit that will manage the company s shared business services, made up of HR Services, Finance Transactions, IT services, Information Management Services and Workplace Services to provide excellent services globally which enable Unilever to win in the market. Within the service catalogue of GBS, Commercial Experience is responsible for the management and delivery of Finance & Procurement Services globally, both through third-party outsourced providers and through in-sourced operations. We are looking to hire a Procure to Pay (P2P) Assistant Manager based in Bengaluru, India Main Responsibilities Benchmark the existing process with industry leaders and identify opportunities of improvement Define Key performance indicators and improve the performance Partner with IT, Process Excellence, Regional Operations, and 3rd Party Service Providers and the Business stakeholders to improve the Upstream and Downstream process Effective Program management Prototype business process solutions and tools Perform regular general accounting & ensure daily operation activities are tracked, and actions taken on deviations Ensure GPM / GFCF Compliance - compliance, review and monitoring Support Business in achieving Cost savings in coordination with FBPs Lead governance calls with stakeholders & 3PSP s on periodic basis and steer agreed changes including strategy of processes and challenging status quo Act as a single point of contact for all the operational activity/queries both from Service Lines and 3PSP. Lead resolution of any gaps identified / issues raised; guide the business / 3PSP for closure and assist in statutory audit, internal audit & ensuring process is GFCF compliant Support with scope expansion and global projects - design and implementation Stakeholder engagement - Procurement, Supply chain, Finance - NFD, Controllers, Tax and Treasury, etc Audit management (internal and external)Normal Qualification/Experience 7+ years of experience in P2P and Procurement processes Strong Hands-on knowledge in P2P systems, workflow etc Data analysis techniques and advanced Excel/presentations to senior stakeholders Knowledge in technologies such as RPA, Artificial intelligence would be an added advantage Should have strong stakeholder management Key interfaces 3PSPs - Genpact/ IBM UniOps ComEx teams - OC / PEC /RTR/ IC hub Market stakeholders - Finance, Procurement, Supply Chain Project Team - Global Team / SMEs / IT / Auditors - Statutory; Internal Audit; FCA; Corporate audit NOTE:

Job Title: Sr. Executive - Tax Operations Location: Bengaluru ABOUT UNILEVER: Every individual here can bring their purpose to life through their work. Join us and you ll be surrounded by inspiring leaders and supportive peers. Among them, you ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we ll work to help you become a better you. ABOUT UNIOPS: Background UniOps Tax Operations team in Unilever is responsible for collection/analysis of tax and finance data, performing tax compliance activities, supporting group tax reporting and tax audit in the areas related to VAT, withholding tax, corporate income tax and transfer pricing. The team is also responsible for ensuring compliance with the tax control framework and driving best practices and continuous improvement, Main purpose of job : The Global Tax function has launched the Future of Tax (FOT) transformation project under the Digital Finance umbrella. As part of the Future of Tax project, compliance work related to direct tax, indirect tax, withholding tax and transfer pricing will be done by Commercial Experience team, under a new target Operating Model (TOM). The new TOM will involve tax process to be performed across Global Tax team, Country Tax Team, UniOps and 3rd party consultant (Big 4s). UniOps team s vision is to build an externally benchmarked, world class Tax Data COE which delivers End to End high-quality, accurate financial information for effective decision making and meeting regulatory requirements. Guiding Principles for project success Drive value by freeing up space within Tax (through effective partnering) to focus on strategy Global, standardized, simplified and efficient tax process model Flexible, agile and Future Fit sustainable operations Ownership mindset with passion for high performance Key Requirements of the Role Computation of VAT, WHT and preparation of Returns. Rule based calculations related to CIT tax provision, advance tax and quarterly group reporting End to end Management of Tax data with focus on hygiene of master data and transactional data Analysis of tax data, trends spot discrepancies Strong understanding of underlying accounting entries related to tax Ensure tax related payments happen to government / tax authorities as per the timelines in respective countries. Ensure tax related controls and compliance are met as per the Unilever control framework Closely work with Unilever global tax teams Outsourced Service Providers regarding latest changes/amendments in various tax laws across the globe. Provide documentation / data support on the audit queries raised with analysis performed Archiving of documents of all the direct tax related activities from data extraction till filings in company dedicated folders as per ITGC audit requirements. Provide clarification on the tax data provided to relevant stakeholders. Support in country tax audits by providing adequate documentation / data support/analysis of data Ensure that all agreed KPIs in the tax process are met Drive continuous improvement, provide recommendations for a best in class process for direct/indirect tax Deploy tools and technology to drive process efficiencies Other Skills: Technical Skills Strong Knowledge of accounting Overview of Direct Tax/Indirect tax/Withholding Tax/ Transfer Pricing End user knowledge of SAP (FI module). Awareness about Power BI, Tableau and Workflow management tools would be an added advantage. Proficient at collecting / querying / consolidating information from accounting / ERP systems. Soft skills: Good in verbal and written communications. Should have a positive attitude and should be able to proactively get things done. Strong problem solving, and analytical skills Good interpersonal Skills - Must have the ability to effectively communicate with personnel at all levels inside and outside of the company. Must be a self-starter with proven ability to take ownership of job responsibilities. Educational Qualifications Qualified Accountant (CA/CMA)s with 2-3 years of experience Work experience in Accounting (R2R) and Finance or Direct Tax/Indirect Tax Key interfaces Global Tax Team Country Tax Team Country Finance Team Outsourced Service Provide (Big 4)) Central R2R/P2P/O2C teams IT team

Looking for Your Dream Job Join Our Ice Cream Team! JOB DESCRIPTION Job Title: Ice Cream Environmental Data Reporting and Integrity Manager Department: SHE Contract Duration : Permanent Location: Pune ABOUT MAGNUM ICE CREAM : Life Tastes Better With Ice Cream The Magnum Ice Cream Company ( to be separated from Unilever November 1 st 2025 ) will be the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall s, Ben & Jerry s) , a strong presence in over 60 countries, generating annual revenue of 8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win. We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate . However, it is not as simple as it may seem. As I ce C ream makers we are serious about happiness. With warm hearts, we create the coolest products. We are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. ABOUT GLOBAL BUSINESS SERVICES : A hub for future-fit capability, expertise and superior solutions to unlock speed , simplicity and operational agility . This is your chance for a once in a lifetime career experience, playing a part in the creation of a fully independent, new Ice Cream organization. As part of this set-up, Magnum Ice Cream will establish a future-fit and disruptive GBS organization, partnering with multiple business functions across a global footprint to optimize processes, unlock business savings, and operational efficiency. The GBS organization will partner key business functions including Finance, Enterprise Solutions and Information Technology, Procurement, Supply Chain , HR, Marketing, Customer Development and Sales, and Sustainability. A significant proportion of GBS roles will be based in our Global Hub in Pune, India, with supporting spokes to be established in the Americas and Europe . Main Job Purpose: Be part of a team that is responsible for driving an exciting agenda. The focus of this position is to contribute to building increased transparency of our performance against sustainability, environmental and European Sustainability Reporting Standards (ESRS) metrics through accurate data reporting to internal and external customers and to identify and establish platforms that digitize the information flow. The role requires digital and analytic skills as well as broad understanding of related issues, with focus on manufacturing and supply chain. The applicant should have a sound understanding of data platform infrastructures & methodologies as well as experience in working with cross functional teams and be a confident communicator and influencer. Key Accountabilities: Data reporting accuracy: Work with BU teams to ensure data is reported accurately and within required timelines. Investigate options to harmonize and automate the data sources. Create processes and governance to minimize reporting errors. Participate in data preparation for external audits. Run comparison analysis to identify outliers in data reporting and follow up on error correction and root cause analysis. Data transparency and visualization: Provide timely and accurate reporting on KPIs to internal stakeholders. Contribute to development of dashboards using platforms such as Power BI Contribute to defining meaningful KPIs and targets to drive performance. Support preparation of data sets for external audit purposes Understand the end-to-end flow of information between data platforms and functional groups. Support stakeholders to use the data meaningfully to guide strategic decision making, and act as a key business partner to Environment and sustainability and Process Safety program leads. Stay up to date with latest external best practice on sustainability data reporting. Professional Skills: ESSENTIAL Strong data & analytics skills, with an innate curiosity on the topic Awareness of Environmental, sustainability and environmental reporting issues Solid understanding of Unilever s climate and nature commitments Attention to detail and a high standard of work. Project management skills, especially in delivery of digital / system solutions. Keeps the bigger picture in mind while close to the detail. Ability to communicate and influence virtually across diverse geographies and functions. A good understanding of manufacturing operations Adaptable in navigating time zone differences in global teams to ensure seamless communication and workflow coordination. Experience Required: ESSENTIAL Experience working with large and complex data sets. At least 6 years experience in a manufacturing environment High proficiency in Excel, Word, Power Point, Power BI. DESIRABLE A STEM graduate, preferably within a relevant area (data science, sustainability, environmental, engineering) ESG reporting and disclosure experience. Project management tools and Engineering experience Experience working with diverse groups at a global level. Delivering outcomes that contribute to a sustainable business, through x-functional teams. Experience working with Microsoft Azure and SQL databases. Experience driving continuous improvement in a manufacturing environment.

Ecolab is seeking a Business Process Automation Analyst within the company's Global Business Services to support and deliver key initiatives providing project intake, planning, and identification of scalable global tools to address process challenges while enhancing workflow and automation efficiencies. Location: The position is based in our office in Pune. Shift: UK Shift, 12 to 9pm Work Situation: Hybrid, in office 3 days a week Business Analyst Main Responsibilities: Manage project intake and prioritization of requests Contribute to project management actives and ensuring successful delivery from identification through deployment Collaborate with business and process improvement teams to evaluate automation opportunities Participate in process design, business requirement definition, design reviews, testing, training support and user adoption Engage in Vendor and technology selection RFP/RFI Facilitate process reviews to identify automation opportunities and requirements Partner with Ecolab Digital teams to evaluate appropriate technology to solve process challenges Provide analytical support for complex technical processes Provide process governance while maintaining strong deployment and/or onboarding controls Monitor solutions to ensure they maintain benefits and efficiencies Keep stakeholders updated regularly, communicate risks, and gather feedback Minimum Qualifications: Bachelors degree with minimum 5 years of professional experience; or advanced degree with minimum 3-5 years experience Formal project management experience or proven skills, preferably in Finance or Business Services Excellent English written and verbal communication skills Excellent interpersonal skills and ability to partner across teams and levels within the organization Experience with one or more automation platforms such as ServiceNow Preferred Qualifications: Advanced degree preferred Relevant experience in Finance or Business Services processes Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members Self-driven, outcomes-oriented performer Proven success initiating change and ability to communicate and influence at all levels of the organization Strong analytical skills Proficient in Excel and PowerPoint Fluent in local language and capable in English Low-code development, various platforms

Hyderabad Telangana India Why CBRE Business Services Organization (BSO) When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive, At CBREBusiness services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact, CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values ? respect, integrity, service and excellence ? and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential, Job Title Senior Financial Analyst About The Role As a CBRE Accounting Sr Analyst, you will apply advanced accounting fundamentals to create, review and organize complex financial statements and reports, This role is responsible for assisting the Financial Reporting Team and ensuring all month end and reporting activities are completed to the required standard, and owning the Balance Sheet, What Youll Do Responsible for ensuring the integrity of the balance sheet and balance sheet reconciliations, ensuring that SOX compliance is adhered to and SOX controls are passed Post month end balance sheet journals for the entities and maintain Trial Balance, Responsible for responding to monthly balance sheet queries received from group and providing analysis of month on month and year to date movement in balance sheet accounts, Ensure that Divisions adhere to the companys bad debt provision policy, and challenge Divisional Financial Directors to provide adequate justification for non-compliance, Take part in user acceptance systems testing when required Ability to provide cover for other balance sheet team members in their absence Drive forward efficiency and improvements to processes and the quality of information, with an active input into improving business unit reporting Statutory reporting is accurate, technically correct, timely and robust, Accurate, timely and relevant reporting with sound and relevant analysis and explanations for the balance sheet reconciliations across all Business Units, Policies and procedures are documented, complied with, relevant, reviewed bi-annually and complete, Internal and external audit highlights that procedures are robust and effective What You'll Need 3 to 7 yearsexperience in the relevant field preferably from shared service environment Graduate/Post graduate/Part qualification in a recognized accountancy qualification (ACA, ACCA, etc) is an advantage Experience of similar role in medium sized business Use of MS Excel to an intermediate/advanced level, IT Skills to lead, process and reporting developments to achieve key tasks, and to give the business a sound reporting base, Company Perks And Benefits Health Care: Health Insurance to Self, Immediate family & Parents/In-laws Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees, Food & Snacks: Free Meals & snacks are provided in all shifts, Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges, Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee This Day school is in our HYD campus, Entertainment: On floor Chess, Carrom board, Table tennis, Foosball, Our Values In Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong, We value diverse perspectives and experiences, and we welcome all applications, CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc (NYSE:CBRE): CBRE Group, Inc (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the worlds largest commercial real estate services and investment firm (based on 2023 revenue) The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services Please visit our website at cbre, We routinely post important information on our website, including corporate and investor presentations and financial information We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD Such disclosures will be included in the Investor Relations section of our website at https://ir cbre, Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts, Service line: Corporate Segment

About The Role Data Engineer -1 (Experience 0-2 years) What we offer Our mission is simple Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. That"™s why, we at Kotak Group are dedicated to transforming banking by imbibing a technology-first approach in everything we do, with an aim to enhance customer experience by providing superior banking services. We welcome and invite the best technological minds in the country to come join us in our mission to make banking seamless and swift. Here, we promise you meaningful work that positively impacts the lives of many. About our team DEX is a central data org for Kotak Bank which manages entire data experience of Kotak Bank. DEX stands for Kotak"™s Data Exchange. This org comprises of Data Platform, Data Engineering and Data Governance charter. The org sits closely with Analytics org. DEX is primarily working on greenfield project to revamp entire data platform which is on premise solutions to scalable AWS cloud-based platform. The team is being built ground up which provides great opportunities to technology fellows to build things from scratch and build one of the best-in-class data lake house solutions. The primary skills this team should encompass are Software development skills preferably Python for platform building on AWS; Data engineering Spark (pyspark, sparksql, scala) for ETL development, Advanced SQL and Data modelling for Analytics. The org size is expected to be around 100+ member team primarily based out of Bangalore comprising of ~10 sub teams independently driving their charter. As a member of this team, you get opportunity to learn fintech space which is most sought-after domain in current world, be a early member in digital transformation journey of Kotak, learn and leverage technology to build complex data data platform solutions including, real time, micro batch, batch and analytics solutions in a programmatic way and also be futuristic to build systems which can be operated by machines using AI technologies. The data platform org is divided into 3 key verticals: Data Platform This Vertical is responsible for building data platform which includes optimized storage for entire bank and building centralized data lake, managed compute and orchestrations framework including concepts of serverless data solutions, managing central data warehouse for extremely high concurrency use cases, building connectors for different sources, building customer feature repository, build cost optimization solutions like EMR optimizers, perform automations and build observability capabilities for Kotak"™s data platform. The team will also be center for Data Engineering excellence driving trainings and knowledge sharing sessions with large data consumer base within Kotak. Data Engineering This team will own data pipelines for thousands of datasets, be skilled to source data from 100+ source systems and enable data consumptions for 30+ data analytics products. The team will learn and built data models in a config based and programmatic and think big to build one of the most leveraged data model for financial orgs. This team will also enable centralized reporting for Kotak Bank which cuts across multiple products and dimensions. Additionally, the data build by this team will be consumed by 20K + branch consumers, RMs, Branch Managers and all analytics usecases. Data Governance The team will be central data governance team for Kotak bank managing Metadata platforms, Data Privacy, Data Security, Data Stewardship and Data Quality platform. If you"™ve right data skills and are ready for building data lake solutions from scratch for high concurrency systems involving multiple systems then this is the team for you. You day to day role will include Drive business decisions with technical input and lead the team. Design, implement, and support an data infrastructure from scratch. Manage AWS resources, including EC2, EMR, S3, Glue, Redshift, and MWAA. Extract, transform, and load data from various sources using SQL and AWS big data technologies. Explore and learn the latest AWS technologies to enhance capabilities and efficiency. Collaborate with data scientists and BI engineers to adopt best practices in reporting and analysis. Improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers. Build data platforms, data pipelines, or data management and governance tools. BASIC QUALIFICATIONS for Data Engineer/ SDE in Data Bachelor's degree in Computer Science, Engineering, or a related field Experience in data engineering Strong understanding of AWS technologies, including S3, Redshift, Glue, and EMR Experience with data pipeline tools such as Airflow and Spark Experience with data modeling and data quality best practices Excellent problem-solving and analytical skills Strong communication and teamwork skills Experience in at least one modern scripting or programming language, such as Python, Java, or Scala Strong advanced SQL skills PREFERRED QUALIFICATIONS AWS cloud technologiesRedshift, S3, Glue, EMR, Kinesis, Firehose, Lambda, IAM, Airflow Prior experience in Indian Banking segment and/or Fintech is desired. Experience with Non-relational databases and data stores Building and operating highly available, distributed data processing systems for large datasets Professional software engineering and best practices for the full software development life cycle Designing, developing, and implementing different types of data warehousing layers Leading the design, implementation, and successful delivery of large-scale, critical, or complex data solutions Building scalable data infrastructure and understanding distributed systems concepts SQL, ETL, and data modelling Ensuring the accuracy and availability of data to customers Proficient in at least one scripting or programming language for handling large volume data processing Strong presentation and communications skills.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Platform Engineer is a full stack engineer who builds and operates the cloud application development and hosting platforms for Allstate. This role will have the primary accountability of owning, developing, implementing and operating GenAI Cloud platforms. This role will also encompass developing, building, administering, and deploying self-service tools that enable Allstate developers to build, deploy and operate artificial intelligence applications to solve our most complex business challenges. As a Platform Engineer, they will be part of an engineering team primarily working in a paired programming team, collaborating with different team members. They will split time evenly in executing operational tasks to maintain the platform and servicing customer requests; and engineering new solutions to automate the build and operational tasks. They will serve as pair anchors being advocates of paired programming, test driven development, infrastructure engineering, and continuous delivery on the team. Key Responsibilities Serves as an anchor for . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Customer Care Analyst III answers incoming calls as the initial contact point for Allstate Dealer Services for Dealerships, Lenders and Consumers. The role provides the first level of support/information and escalates calls to other departments when more specific assistance is required. Key Responsibilities Assist dealers with updates or changes to Allstate Dealer Services product contracts Provide information on payments to dealers, lenders and consumers using multiple admin systems Perform any other task assigned by management Provide Cancellation quotes for Allstate Dealer Services products to dealers, lenders and consumers using Access-based, Web-based and Mainframe admin systems May be responsible for . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a J unior Executive - Program Management located in Coimbatore GBS program Management vertical support Program Manager s, by virtual customer focus team member to support program management activities What a typical day looks like: Coordinate and follow up on several program management reports within offshore Center (Global Business Services - GBS) Site Customer Focus Team. Oversee/ Coordinates program activities with all inter-departments ensuring completion of all commitments made relative to agreed deliverable. Handles data of a highly confidential and critical in nature. Responsible for tracking relevant metrics and drive action items based on results within GBS / SITE Customer Focus Team. Demonstrate excellent communication and coordination skills Customer Management Skill. Lead and drive the activities and ensure timely accurate delivery of our services. Good with documentation skills at various stages of Program. Excellent understanding on Program Management concepts, New Product Introduction / New Product Development / different phases of Product life cycle Basic understanding /knowhow on the Financial terms/ INCO Terms and its impact on the Profit Loss on the business Excellent understanding on customer focus team role in managing the customer Hands on experience on using the ERP tool like Baan/ SAP for PM role. Excellent knowledge on using tools like MS Excel, Power Point etc. Knowledge of MS -Project will be added advantage Basic understanding on office automation or automation through Excel will be added advantage The experience we re looking to add to our team: Bachelors degree from Engineering / Management or equivalent Typically requires a minimum of 2-4 years of related experience in PM Domain Minimum 2-4 years experience from Manufacturing Industry in Program Management Domain Excellent understanding on Program Management concepts, New Product Introduction / New Product Development / different phases of Product life cycle Basic understanding /knowhow on the Financial terms/ INCO Terms and its impact on the Profit Loss on the business Excellent understanding on customer focus team role in managing the customer Hands on experience on using the ERP tool like BaaN/ SAP for PM role Excellent knowledge on using tools like MS Excel, Power Point etc. Knowledge of MS -Project will be added advantage Basic understanding on office Automation or automation through Excel will be added advantage. What you ll receive for the great work you provide: Health Insurance Paid Time Off Job Category Operations Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Manager Business Services Location: Balanagar At Sibelco, we advance life through materials. For over 150 years, we ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we re proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact. Are We the Perfect Match? At Sibelco, we believe building a successful career is a two-way journey. We re looking for individuals who share our values and vision, just as much as you re seeking a company that aligns with your aspirations. Together, we can shape the future. As the Business Services Manager, the role is an advisor to the business within the cluster and supports the Director Commercial and Director Operations of the clusters in making decisions by providing them actionable insights. Different functional domain areas supported include financial analysis, human resources for the cluster staff and transactional procurement. Your Impact in This Role The Business Services Manager understand the business of the cluster and knows the issues and challenges the Directors Operations and Commercial for the cluster face and contributes to the performance of the cluster by providing analysis and insights from the different functional support teams. Being the true enabler for the business, your responsibilities will include but are not limited to: Planning & organizing Tax Reporting Controlling Payroll & Employee Benefits Administration Human Resources Management Audit & Compliance Procurement Continuous Performance Improvement Accounting & Reporting Team Leadership What You Bring to the Table Business Acumen Decision Making Direction & Delegation Planning & Prioritizing Effective Communication Change & Ambiguity Management Industry & Business Knowledge Skills: Project Management, analytical, IT and Behavioral CA or ICWA certification, OR an MBA in Finance 10 years of experience at a managerial level in financial controlling domains with strong costing ability Background in Manufacturing industries is preferred. Proficient in English and either Telegu, Hindi or Tamil. Other languages are an asset. Working knowledge of SAP Why Join Us? Sibelco is more than a workplace it s a community that encourages growth, innovation, and collaboration. Here s what you can look forward to when you join our team: Meet Our People: Careers Learn About Our Recruitment Process: Learn More Discover Our Sustainability Goals: Sibelco priorities We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process. How to Apply Follow us on LinkedIn , Instagram , Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the Apply option. Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.

Responsible to meet all agreed client SLAs and performance parameters. Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service. Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer. To embody the spirit of excellence through team building, able leadership and sound people management skills Identify areas of concern and under performance and take corrective measures. Responsible for development of team members- team motivation, up-skilling- career development Provide hands-on assistance, share information proactively and troubleshoot for the team in case of problems, both through direct intervention and mentoring Single point of contact for the team and the senior management through effective communication on key deliverables Ensure quality reporting and work with the Operation Manager to build a highly effective measurement and reward system based on data. Responsible for Customer/client interaction Assist in scheduling and time management. Allocate work and prioritize. Perform real time monitoring. Evaluate and coordinate operational, administrative, IT and HR issues for the team. Forward non- resolvable issues to the Operations Manager Team specific attrition and absenteeism management Team member performance management and identification of training opportunities Key skills and knowledge: Basic Banking Knowledge - International Voice Banking Preferred Knowledge of Csat/NPS is desired. Familiar with basic accounting knowledge Team development Good excel skills. Ability to manage Team Performance Ability to impart effective feedback. Ability to work in a 24/7 shift environment.

Job Title: Associate, Real Time Management Job Description . Role and Key Responsibilities: Provide troubleshooting support for all Tier one and Tier two escalations and coordination for all global inbound and outbound systems and call routing issues. Participates in Rapid Response calls to minimize system downtime, and regular updates to all levels of senior management of a global perspective. Recognize and initiate escalation for all system difficulties, including switch and ACD systems, routing systems, and Tier One production impacting tool outages inclusive of client communication. Documents all incidents using the service management suite and notifies impacted stakeholders. Manages call volume and labor resources for inbound/outbound call centers, while maintaining and exceeding Organization s and client goals and expectations. Monitor designated call centers through various internal and external platforms, instituting timely and efficient communication to verify allocation settings, queue settings, overflow targets, media events, and transcription campaigns. Monitor toll free call routing plans using a variety of routing platforms provided by various carriers. Recommends and implements queue, DNIS priority and holdout adjustments through the various network carrier platforms and switch packages ensuring to achieve established goals. Analyze and monitor statistical information in a timely manner to achieve proper call allocation goals, reforecasting demand and staffing. Recommends strategies to Operations to improve labor utilization and key performance indicators. Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others. Key skills & knowledge: Bachelors degree in related field with a minimum of two years of work experience. Relevant experience preferred. Basic knowledge of the call center industry. Basic understanding of the financial impact of all decisions made within the call center/Command Center (i.e.; system downtime; overtime; home early; utilization; percent answered; etc.). Knowledge of ACD and Call Center Workforce applications preferred. Strong communication skills, both written and verbal. Proficient in Microsoft Office. Ready to work in a dynamic 24*7 environment handling international programs/clients. Ability to multi-task, prioritize, and meet timelines of deliverables. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail and sense of professionalism and ability to develop business relationships. Educational Qualification : Graduation Disclaimer:- Location: IND Bangalore - Ecospace Bus Park Language Requirements: Time Type: Full time

Job Title: Sr. Quality Evaluator Job Description . Role and Key responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task force with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Key skills and knowledge: Strong attention to detail. Self-starter, sense of urgency and works well under pressure. Demonstrated ability to multi-task and meet timelines of deliverables. Proficient in Microsoft Office. Strong communication skills, both written and verbal. Qualification : Undergraduate/ Graduation Disclaimer:- Location: IND Bangalore - Manyata Blk D1, Grd, 1st & 2nd Flr Language Requirements: Time Type: Full time

Senior Accounts Associate _ Mohali Office, India Department: Escalon Mohali Office Employment Type: Full Time Location: Escalon Mohali Office Description What You ll Do: Managing client accounts, preparing reports, and other accounting activities. Other functions include acquiring, processing and registering clients invoices using various accounting software and systems. He/she will execute the necessary accounting tasks, such as reconciling accounts, as well as preparing accounting reports and facts in accordance with enacted processes and guidelines. This role also includes collating monetary data and maintaining accounting journals. Day-to-Day Responsibilities also include: Prepare Financial Reports Identifies problems and changing requirements regarding management needs, auditing, and other fiscal procedures, account structures or reports, and accounting systems. Provide Basic Accounting Support to Clients Reviewing their financial statements for inaccuracies and monitoring financial activity. Keep Track of and Verify Accounts Payable and Receivable Managing and building team & Proactive Client communication. Preparations of various Reconciliations - Bank, Cash, AP, AR, and Inter company. What Youll Bring Must Haves: Candidate must have more than 3 years of accounting experience (Preferably from KPO background) Must be a graduate or postgraduate in a commerce stream Must have working Knowledge in Accounting Software Must have excellent knowledge of MS-Office, including V Lookups and pivot tables in Advance excel Must have good written and verbal skills. Nice to Haves: KPO Background More about us: Escalon Services is a Business Process Management (BPM) company that provides Essential Business Services (EBS) through a tech-enabled platform to small- and medium-sized businesses (SMBs) and startups. The Company enables its clients to spend less time on "back office" functions and provides the value and insight that enables clients to spend more time focusing on delivering value and moving their businesses forward. With a US-based remote workforce and global delivery team in India, Escalon s solution fills a widening service gap in the SMB market, underpinned by (i) increasing demand for quality insights in an increasingly competitive marketplace (ii) decreasing supply of CPAs and quality in-house talent and (iii) the cost frictions associated with scaling internal back-office teams as businesses grow. For more information on Escalon: Since founding, the company has executed both on an organic and M&A strategy to expand service offerings and drive revenue expansion opportunity through cross-sell/up-sell. Before partnering with New Harbor Capital in late 2022, Escalon completed two significant acquisitions which tripled the revenue of the company and expanded the FinOps capabilities of the platform. Continued corporate development is a key value driver for the business going forward, with a highly fragmented market of service providers, often individually unable to scale due to lack of technology-enablement and offshore capabilities. In late 2022, New Harbor Capital made a growth equity investment in Escalon Services. About New Harbor Capital New Harbor Capital is an experienced, lower middle-market private equity firm that seeks to partner with growth-minded, founder-owned companies. Based out of Chicago, New Harbor Capital is committed to optimizing the growth potential of its portfolio companies while respecting their long-term visions. The firm was founded on the belief that mutual respect and collaboration lead to successful outcomes. New Harbor recognizes the importance of finding the right partner, and the firm is committed to helping its portfolio companies and their leadership maximize both personal and financial goals. As a strategic partner, New Harbor taps into decades of experience to guide businesses through challenging economic cycles and market conditions. New Harbor Capital has raised over $750M in capital across three funds and focuses on tech-enabled services, healthcare, and education services.

ATL US Payroll _ Mohali Office, India Department: Escalon Mohali Office Employment Type: Full Time Location: Escalon Mohali Office Description Day-to-Day Responsibilities include: End-to-end understanding of activities performed for assigned Clients. Is responsible and owns the review and sign-off for payroll being delivered. In-depth understanding of US Payroll processes supported by Escalon for different geographies. Escalation and resolution points for team members about process-related queries. Must clearly understand the existing metrics in the process, how they are measured, and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, KPI. Escalate issues and seek advice when faced with complex issues/problems. Raises relevant quality and/ or scope issues that may impact delivery and streamlines decision making processes where possible. Is available to and approachable by team members and participates in Team building activities. Maintains positive and effective work relationships with clients/ employees/onshore. What Youll Bring Must Haves: Minimum 5 years(with 1 year of minimum team handling experience) of US end-to-end payroll activities & US Taxes. Knowledge of processing payroll for clients employees. Deduction setup, checking Standard deduction, New Hires & Terminations. Reconciliation of taxes, Garnishment. Knowledge of I9, W4, and W2 form & Amendment activities. Resolving employee Queries over calls & emails. Payroll Tool Knowledge like ADP Workforce, and Quick Books. Weekly & fortnightly & Month End Reporting. Work closely with the team to ensure quality parameters & TAT are met. Excellent in MS- Excel like VLOOKUP, Pivot table, etc. Nice to Haves: Experience with start-up organizations More about us: Escalon Services is a Business Process Management (BPM) company that provides Essential Business Services (EBS) through a tech-enabled platform to small- and medium-sized businesses (SMBs) and startups. The Company enables its clients to spend less time on "back office" functions and provides the value and insight that enables clients to spend more time focusing on delivering value and moving their businesses forward. With a US-based remote workforce and global delivery team in India, Escalon s solution fills a widening service gap in the SMB market, underpinned by (i) increasing demand for quality insights in an increasingly competitive marketplace (ii) decreasing supply of CPAs and quality in-house talent and (iii) the cost frictions associated with scaling internal back-office teams as businesses grow. For more information on Escalon: Since founding, the company has executed both on an organic and M&A strategy to expand service offerings and drive revenue expansion opportunity through cross-sell/up-sell. Before partnering with New Harbor Capital in late 2022, Escalon completed two significant acquisitions which tripled the revenue of the company and expanded the FinOps capabilities of the platform. Continued corporate development is a key value driver for the business going forward, with a highly fragmented market of service providers, often individually unable to scale due to lack of technology-enablement and offshore capabilities. In late 2022, New Harbor Capital made a growth equity investment in Escalon Services. About New Harbor Capital New Harbor Capital is an experienced, lower middle-market private equity firm that seeks to partner with growth-minded, founder-owned companies. Based out of Chicago, New Harbor Capital is committed to optimizing the growth potential of its portfolio companies while respecting their long-term visions. The firm was founded on the belief that mutual respect and collaboration lead to successful outcomes. New Harbor recognizes the importance of finding the right partner, and the firm is committed to helping its portfolio companies and their leadership maximize both personal and financial goals. As a strategic partner, New Harbor taps into decades of experience to guide businesses through challenging economic cycles and market conditions. New Harbor Capital has raised over $750M in capital across three funds and focuses on tech-enabled services, healthcare, and education services.