Being part of the Global Internal Audit team will allow you to: Generate a quantifiable return for the business by facilitating the Bunge Global SOX Compliance Program and other related activities. Transform the function, strengthening its brand, through your participation on department initiatives designed to build talent, improve our services, and build productive stakeholder relationships. Heavily invest in your development, by actively engaging in the Global Internal Audit Development Program. Participate in other strategic business activities, as requested by management. This role requires a combination of technical expertise, critical thinking skills, and a strong understanding of business processes and risk management principles. The Team Lead SOX Compliance also plays a key role in fostering a culture of continuous improvement and building strong stakeholder relationships. Support in SOX planning and scoping exercise and ensure timely completion of SOX testing including design and operating effectiveness testing and related documentation. Timely identification, validation, and communication of control deficiencies, as well as development of remediation plans in collaboration with the process/control owners. Support internal and external groups (Bunge Global/Regional teams, process/control owners and external auditors) on matters related to SOX and internal controls over financial reporting, under the direction of the SOX Compliance Manager Support Global SOX PMO, SOX Coordinators and business process/ control owners for standardization of key controls, evaluate potential financial reporting risks and design and implement effective internal controls to ensure strong control environment. Build and maintain strong relationships with key stakeholders, including management, external auditors, and Global Internal Audit Leadership Team. Keep abreast of changes in SOX regulations, auditing/accounting standards, and provide guidance to the SOX team members on SOX compliance requirements. Knowledge and Skills Behavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical Familiarity with data analytics, ERP systems, and audit tools Proficiency with the Microsoft Office Suite of tools Strong analytical, decision making and problem-solving skills Education & Experience Minimum 5 years of work experience in a similar role with at least 2 years of SOX experience as a lead or above Professional certification (e.g., CPA, ACCA, CIA, CA, CMA, or MBA Finance) or equivalent Knowledge of generally accepted accounting principles (e.g., US GAAP, IFRS)
Person should be expert in development of cake premixes and provide support in the development of cake premixes, egg free and egg-based premix. He should have sound technical knowledge of each bakery ingredient and functional role of each ingredient in the formulation. He should be able to provide technical solution in cake premixes i.e., cracking in cake, dip in volume, crumbling in cake, etc. Main Accountabilities: Candidate should be able to define the problem and identify the root cause of The problem in cake premixes. Candidate should be able to identify the root cause of the problem, whether it is ingredient, process or application. Candidate should be able to provide solutions which are cost effective. Candidate should be able to scale up the product from lab development to commercial scale. Knowledge and Skills: Candidate should be able to travel to market and plant, based on the requirement to solve issue/s. Behavior : Use knowledge of Bunge s business, structure and strategy to develop innovative solutions to improve results or eliminate problems. Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.. Drive results through high standards, focus on key priorities, organization, and preparing others for change. Technical: Candidate should have sound technical knowledge on flour quality and able to define the key parameters in flour, which has direct impact on product quality. Candidate should have market understanding about the bakeries, how application impact product quality. Should be well versed with Indian Food Laws such as FSSAI, FPO, etc., and working knowledge on international laws such as FAO, WHO, EU legislations, Codex etc. Good Knowledge on Food Safety aspects & Process controls Education & Experience: Bachelor s degree or equivalent in Food Science/technology, chemistry, Physics, or related disciplines is a requirement. MS is preferred. Require at least 10 years of experience in food ingredient industry, especially in cake premix. Good knowledge and long experience on cake premix in the food industry and to be able to support customers with all Their technical needs and questions. Candidate should have spent good time in developing cake premixes and have provided some technical solution to industry.
Adherence and compliance to internal Bunge AP Polices for Accounting. Complete daily allocation within defined TAT. Point of Contact for local Business, Requestors, Vendors Knowledge and Skills Behavior Make decisions aligned to Bunge s global strategy, business needs and financial goals and explore new perspectives by driving innovation. Cultivate strong relationships and networks, effectively influence others, and develop talent to excel in their current and future roles. Develop data driven strategies aligned with Bunge s priorities, energize others to action through clear and compelling communication. Technical Daily, Weekly reporting to stakeholders and Management Completion of daily allocated invoice count within the defined TAT. Validate commodity, non-commodity and Inter-company invoices. Controls checks to ensure no duplicate / wrong posting on vendors. MS Excel SAP Vendor Invoice Management, Concur, SRM etc. Education & Experience Bachelor s Degree in commerce with relevant 2-4 years of experience in AP Domain; SAP Knowledge
Support the Business Commercial Managers in the identification of foreign currency risks & advise on mitigation of such risk. Tracking of exposures in key commodities including formulating hedging policies, recommending timely hedges including new approaches to commodity hedging Should have sound understanding of reconciliation of commodity position of various commodities with equivalent currency hedge. Should be able to review Cash balance of various accounts and check impact on overall FX Position. Reconciliation of Trader Position with Broker statement and raise an alarm in case of mismatch to respective parties. Track movement of open contracts and washouts Review open contracts for various commodities and ensure equivalent currency hedge. Provide recommendations in case of overall FX position is not with in permissible limits. Devising hedging strategy and executing the FX trades with internal traders. Highlighting forex risk & market opportunities and updating the FX P&L in a timely manner. Allocation of FX hedges to underlying exposure and settlement of derivatives on maturity Should possess analytical skills and attention to detail managing voluminous data MIS & Presentations to senior management Strong understanding of derivates (commodities and FX) Should possess good understanding of ERP (SAP) and its T-codes, Excel, FX all Should be able to understand and track FX movements in different segments like inventory, purchase, invoicing, spends etc. Should have understanding different sub-ledgers and general ledger and chart of accounts Reporting of Cash position to senior management Calculation of MTM on Hedges & Derivatives Additional responsibilities: Identify ideas for process improvement utilizing industry leading practices Handle exceptions generated, perform root cause analysis to resolve current issues and act proactively to avert potential issues in future Educational Qualification & Skills required: Chartered Accountant with an experience of 10-12 Years Experience in Commodity/FMCG Companies will be an added advantage Team management is desirable Knowledge and Experience Good knowledge of concepts and procedures related to Hedge accounting & reporting Ability to provide high quality level of customer service of FX/ Hedges / M2M Dealt in multiple currencies of FX, FX exposure reporting Good understanding of derivative market will be an added advantage Ability to work independently, efficiently and deliver high quality output under time pressure Independent and meticulous with figures Strong written & oral communications skills in English. Knowledge of Asia languages added advantage.
Compliance. Main Accountabilities Managing InterCompany reconciliations, settlements and reporting. Maintain end to end Fixed Asset (FA) register including CIP tracking and foot notes reporting at month end. Process Fixed Assets additions, transfers & disposal requests and monitoring the accounting accuracy. Reconciliations of Bank / Balance sheet Accounts as per the timelines governed by policy. Complying with Sarbanes Oxley Standards & implement the process improvements whenever required. Ensure the internal finance controls, procedures in place and in compliance with company policies. Preparing and updating process documentation and to keep up to date all the time. Liaising with auditors (Internal and external) and responding to their queries Responsible for managing RTR KPI Targets as per the defined SLAs. Identify & implement process improvements to generate process efficiency. Education & Experience Chartered Accountant or CPA, ICWA, MBA Finance, additional certification in US GAAP or IFRS will be an advantage. 4+ years of work experience in a similar role
To manage the B2B Business (Bakery and Ingredients) in the said location. They need a close monitoring and Distribution expansion and better focus on infrastructure building. The key responsibility and ownership will bring business growth. Main Accountabilities: To Manage current distribution network . Expand distribution network by appointing sales person to cover uncovered Bakers. To drive Bakery conversion by arranging trials. Expand the range of products from our product list among Bakers buying our Bakery Fats, Ingredients & Margarines. Setting up cold chain distribution for our Whip topping products. Develop the market for achieving year on year growth for the next 3-5 years. Impact/Dimensions : Will supervise third party employees Key Performance Indicators : To drive automation by using SFA and DMS. Achieve annual Volume on monthly/Qtrly basis. Volume growth over last year in Bakery and Ingredients business Reduce Expiry stock to zero SFA Usage Hygiene, Number of Customer Visits per Month, Outlet Addition, Focus SKU Volume Major Opportunities and Decisions: Handling the complex and dynamic changing of rates. Controlling the secondary sales with the prevailing rates. The deployment of Technical team and utilization of their efforts productively. Management/Leadership: To have full control of the secondary market & customers and knowledge of competition activities Good market knowledge and team management skill. Basic Baking knowledge i.e. application of fats & ingredients both Good negotiating skills Should be a team player, with Good product and territory knowledge along with strong communication. Strong analytical ability to interpret data and guide team for achieving desired business results. Key Relationships, Stakeholders & Interfaces: Handling of Distributors, Super stockiest, C&FA, Logistics Team etc. Having good market relations and effectively communicate with other support functions, Top Management and the Marketing Team. Timely reporting Knowledge and Technical Competencies: To have the knowledge of Fats & Ingredients. Basic Technical knowledge. Trials to Bakers for conversions with Technical team support Education/Experience : Graduate, technical application based knowledge to convert customers. Work experience should be relevant to Fats & Ingredients for 5 years Should be proficient in Local Language and Hindi, should also be good in English writing and speaking
He must be Computer proficient and adaptable to various shipping software(s) / applications . Candidate should have strong customer orientation & possess the skills in initiating and developing relationships with key decision-makers in target organizations for business development. The candidate must be dynamic, go-getter with excellent oral and written communication skills. Main Accountabilities Effective cross functional intercation & collboration with trading, freight, execution, controlling, accounting, finance desks across the regions Bunge serves. Laytime (Demurrage, Despatch, Detention) calculation, control and settlement Analyze charterparti es and voyage documents, clarify events with trade executi on and freight departments Invoice customers with full supporti ng documentati on, monitor collecti on and perform cash application Produce and retain documentati on in accordance with internal and external policies and procedures requirements Review counterparty Knowledge and Skills Behavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical Good understanding of contracts, charter parties and key laytime/demurrage provisions and the terminology Knowledge and understanding of marine and terminal operations. (Preferred) Advanced in both written and verbal English Computer proficiency (SAP, Analytical tools, MS Office) Education & Experience Degree in Business Management, Logistics or related field Minimum 4-6 years of experience in laytime (preferably in dry bulk shipments, and oils), international logistics, freight or related field Advanced in both written and verbal English. Desirable German, French or Spanish. Computer proficiency (SAP, Analytical tools, MS Office)
To manage the B2B Business (Bakery and Ingredients) in the stated location. They need a close monitoring and Distribution expansion and better focus on infrastructure building. The key responsibility and ownership will bring business growth in the area. Main Accountabilities: To Manage current distribution network Expand distribution network by appointing sales person to cover uncovered Bakers. To drive Bakery conversion by arranging trials. Expand the range of products from our product list among Bakers buying our Bakery Fats, Ingredients & Margarines. Setting up cold chain distribution for our Whip topping products. Develop the market for achieving year on year growth for the next 3-5 years. Impact/Dimensions: To achieve the targeted volume. Will supervise third party employees Key Performance Indicators : To drive automation by using SFA and DMS. Achieve annual Volume on monthly/Qtrly basis. Volume growth over last year in Bakery and Ingredients business Reduce Expiry stock to zero SFA Usage Hygiene, Number of Customer Visits per Month, Outlet Addition, Focus SKU Volume Major Opportunities and Decisions : Handling the complex and dynamic changing of rates. Controlling the secondary sales with the prevailing rates. The deployment of Technical team and utilization of their efforts productively. Management/Leadership : To have full control of the secondary market & customers and knowledge of competition activities. Good market knowledge and team management skill. Basic Baking knowledge i.e. application of fats & ingredients both. Good negotiating skills. Should be a team player, with Good product and territory knowledge along with strong communication. Strong analytical ability to interpret data and guide team for achieving desired business results. Key Relationships, Stakeholders & Interfaces: Handling of Distributors, Super stockiest, C&FA, Logistics Team etc. Having good market relations and effectively communicate with other support functions, Top Management and the Marketing Team. Timely reporting Knowledge and Technical Competencies: To have the knowledge of Fats & Ingredients. Basic Technical knowledge. Trials to Bakers for conversions with Technical team support Education/Experience: Graduate, technical application based knowledge to convert customers. Work experience should be relevant to Fats & Ingredients for 5 years Should be proficient in Local Language and Hindi, should also be good in English writing and speaking
Update vessel nomination details to Sellers and Buyers (counterparties) Follow-up and get conformation on vessel nomination from counterparties Request the Business Team to nominate surveyors and load port agents for the vessel Monitor loading/discharge operations and coordinate with surveyors and load port agents Send regular updates to Buyers on the vessel status Create contract vessel and parcel in SAP system, and Nominate purchase/sales contracts in SAP system Preparation of Shipping Documents like Bills of Lading, Packing List, Commercia invoice etc. Timely execute & settle purchase/sales contracts in SAP system Provide guidance and inputs to co-workers (Documents team) on documents to be prepared for vessel execution for submission to internal and external stakeholders Receive freight and purchase invoices from sellers and forward it to co-workers (Finance team) for payments Knowledge and Skills Behavior Make decisions aligned to Bunge s global strategy, business needs and financial goals and explore new perspectives by driving innovation. Cultivate strong relationships and networks, effectively influence others, and develop talent to excel in their current and future roles. Develop data driven strategies aligned with Bunge s priorities, energize others to action through clear and compelling communication. Technical Good knowledge of concepts and procedures related to shipment of Veg Oils and related terms & guidelines, including expertise in Letters of credit and shipping documents. Knowledge of tanker operations is must. Ability to provide high quality level of customer service to internal & external stakeholders involved in contract execution & settlement Ability to work independently, efficiently and deliver high quality output under time pressure Independent and meticulous with figures Strong written & oral communications skills in English. Knowledge of European languages added advantage. Strong problem solving & organization skills Experience in managing people and processes through a sustained period of change Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook) Experience in working with SAP system Education & Experience 6-7 years of work experience in a similar role Relevant experience in handling bulk, break-bulk and container shipments of Agri-commodities, with good knowledge of FOSFA, GAFTA and NAEGA contracts rules.. Minimum Education Qualification Graduation. Post-graduation or MBA International Business would be an advantage.
To oversee and optimizes ZLD plant operations to achieve zero liquid discharge, ensuring compliance with environmental regulations and maximizing water recovery. Main Accountabilities: Operation of DAF, ETP, RO, MEE (auto-plant) and STP. Observation on key parameters of the operation. Interaction with the plant people for the deviation. Monitoring of wastewater from the source of their generation. Perform analysis to check the efficiency of each stage of operation. Maintain dosing chemical inventory. CIP of circuits. Monitoring of hazardous waste generation and storage and disposal within the time frame. Able to handle SPCB visit. Maintain the logbook, shift report and document for the audit purpose. Give toolbox talk, sludge handling, effluent load handling and training on shop floor. Trouble shooting of the ZLD operations. Dimensions: Daily treatment of 450-500 KLD effluent. Maintain and improve the quality of recovered water from WWRP. Improve in consistency of reduction in COD from biological treatment and TDS from WWRP & MEE. Impose effluent load bearing/5S/Safety culture in ETP plant. Key Performance Indicators: Reporting of Safety, near miss /hazard. Recover the water from the wastewater. Achieve parameters within the range of reuse/recycle. Reduction in power and utilities. 5S implementation in entire ZLD plant. Housekeeping and condition of ferrous. Idea and suggestion for the improvement in the existing. Major Opportunities and Decisions: Parameter analysis (major focus on TDS reduction). Performance of treatment stagewise. Dosing of chemicals as per the requirement of the plant. Commissioning of new treatment facilities and its stabilization. Management/Leadership: Problem solving Skills Knowledge of documentation. Good analytical skill /knowledge Knowledge of EMS -14001 Auditing System Key Relationships, Stakeholders & Interfaces: Plant operation, Process, maintenance and production team. External: Contractual manpower, testing agencies and PPCB. Knowledge and Technical Competencies: Effluent intake daily planning. Manpower handling Knowledge of logbook and shift reports. Process Lab Instrument /Solution Calibrated as per Plan specified in standard methods. Education/Experience: Diploma in Chemical/Mechanical. Work experience in DCS/SCADA, Automation plant. Basic computer Knowledge with 2-year experience in ZLD/ETP/MEE/RO units. Job Segment: Chemical Research, Housekeeping, Maintenance, Wastewater, Water Treatment, Engineering, Healthcare, Manufacturing Find similar jobs:
7 to 10 Role Purpose Statement Position will be responsible for service delivery management and transformation of Customer Service & Sales Support function from BBS MOH; individual will be leading a team engaged in service delivery of Customer Service & Sales Support, Controls adherence and period end closing & reporting for different regions within BEMEA/BAS/BNA. Identify improvement / automation opportunities within existing process and drive improvement initiatives towards digitalization of Customer Service & Sales Support function. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Passionate about helping clients succeed and committed to delivering exceptional customer service. Empathetic, patient, and understanding when dealing with clients facing financial challenges. Main Accountabilities . Operational Leadership and Team Management: a. Oversee the end-to-end Customer Service & sales order process, ensuring accurate, timely, and efficient order entry, processing, and fulfilment. b. Collaborate with the sales, logistics, and finance teams to ensure alignment on order priorities, timelines, and product availability. c. Monitor order volumes, identify bottlenecks, and implement corrective actions to improve order cycle times. d. Develop and enforce standard operating procedures (SOPs) for the Customer Service & Sale management process. e. Ensure service delivery excellence across global teams, meeting or exceeding client KPIs and SLAs. f. Manage budgets and optimize resource allocation for efficiency and cost-effectiveness. g. Own the strategy for managing customer claims, ensuring quick resolution and maintaining high customer satisfaction levels. h. Lead cross-functional teams to address claims issues that may require investigation or coordination with multiple departments. i. Develop and implement policies to streamline the claims resolution process, reducing the frequency and impact of claims. 2. Customer Support & Guidance Oversight: a. Monitor team performance to ensure that customer issues, concerns, and questions are resolved promptly and professionally. b. Act as an escalation point for complex customer issues that require higher-level intervention or strategic problem-solving. c. Ensure that the team is offering expert financial guidance and consistent communication to clients throughout their participation in the program. 3. Strategic Account Management: a. Ensure the team is addressing high-value clients and at-risk cases with the appropriate attention and action plans. b. Develop and implement strategies for customer retention, minimizing churn, and maximizing the likelihood of successful program completion. c. Collaborate on improving customer satisfaction and service offerings by identifying opportunities for cross-functional initiatives and improvements. d. Lead process optimization initiatives across Customer Service & Sale functions to improve operational efficiency and customer experience. e. Drive automation, AI and technology adoption within the order management and claims processes to enhance scalability, reduce manual errors, streamline workflows and improve client outcomes. f. Design and execute change management strategies to ensure smooth transitions during transformations. g. Engage with global teams and clients to foster collaboration, trust, and buy-in for transformation initiatives. Reporting & Performance Metrics: a. Provide regular reports and dashboards on team performance, customer satisfaction, and program outcomes to senior leadership. b. Analyze key customer success metrics to assess the health of the customer base, identify potential risks, and ensure the achievement of business goals. 5. Customer-Centric Approach: a. Passionate about helping clients succeed and committed to delivering exceptional customer service. b. Empathetic, patient, and understanding when dealing with clients facing financial challenges. c. Build and maintain relationships with internal teams and external clients, fostering open and transparent communication. d. Regularly provide updates to leadership and clients on performance, challenges, and opportunities. e. Act as a trusted advisor to senior management, providing insights and recommendations on improving customer satisfaction and operational performance. 7. Key Competencies: a. Global Mindset: Ability to understand and adapt to cultural nuances and global business practices. b. Customer-Centric Approach: Prioritize client satisfaction and proactively address their needs. c. Transformational Leadership: Drive innovation and navigate complexity to achieve organizational goals. d. Resilience: Thrive in a dynamic environment with competing priorities. Knowledge and Skills Behavior Make decisions aligned to Bunge s global strategy, business needs and financial goals and explore new perspectives by driving innovation. Cultivate strong relationships and networks, effectively influence others, and develop talent to excel in their current and future roles. Develop data driven strategies aligned with Bunge s priorities, energize others to action through clear and compelling communication. Technical Ability to partner with other BBS Team Managers to optimize processes across the SSC In depth knowledge of end-to-end OTC process Strong knowledge SAP environment. Process Transition & Transformation Reporting & Analytics (Advance Excel, SharePoint, PowerBI or Tableau knowledge will be an added advantage) Education & Experience Bachelor s degree in business administration, Supply Chain Management, or a related field (MBA or equivalent preferred). 12+ years of experience in Customer Service & Sales Support operations, shared services, or BPO environments, with at least 5 years in a senior leadership role. Proven experience leading large teams and managing cross-functional initiatives in a fast-paced, dynamic environment. Expertise in driving organizational transformation, change management, and stakeholder engagement. Strong understanding of supply chain, logistics, and customer service operations. Familiarity with technologies (e.g., SAP., BI Tools, SharePoint and SaleForce etc.) and automation tools is highly desirable. Experience working in a similar Shared Services Centre setup a distinct advantage Strong Customer Service & Sales Support Domain expertise (end to end OTC function). Six Sigma or GB/Black Belt, Project Management and People management skills.
This is a new market and will be Key growth areas for the Regional business. They needs a close monitoring and Distribution expansion and better focus on infrastructure building. The key responsibility and ownership will bring business growth in the required location. Main Accountabilities : To Manage current distribution network of distributors in the said location. Expand distribution network, primarily in the said location Drive sales volume in entire area This being a new market will have to develop the market for achieving year on year growth for the next 3-5 years. Impact/Dimensions : Major sale of High profit categories ie VP, Oils like SFO will come from this area only, Hence consumer focus and market service need to be of highest quality, along with market activation. Key Performance Indicators (KPIs ): Achieve annual Volume and MAV Targets on monthly/Qtrly basis. 100% Geo tagging of created outlets. DMS installation at all Distributors above 5 mts avg monthly sales. Timely payment collection and Aged AR of less than 10% of total AR No expiry of Forecasted stocks in assigned depots Major Opportunities and Decisions : Automation at Field Force level will be the key responsibility. Training of DSMs and making them work on SFA will be key factor in execution. Automation of Business Partners, DMS installation and execution through 100% fulfilment. Increasing the Buying outlets month upon month and analyzing the buying pattern, develop strategy for low selling products/SKUs/Beats/Towns. Build personal relations with Self service Stores ,which contribute significantly Driving secondary sales. Sales Forecasting with 90-95% accuracy. Management/Leadership : Support sales team by sharing of experience and knowledge with team members to empower them and lead them to deliver desired results. Should be a team player, with Good product and territory knowledge along with strong communication. Strong analytical ability to interpret data and guide team for achieving desired business results. Key Relationships, Stakeholders & Interfaces : Having good market relations and effectively communicate with other support functions, Top Management and the Marketing Team. Build good and healthy business relations with the distributors/ wholesalers/ SSS and update them on emerging market trends, to build long term relationships. Knowledge and Technical Competencies : Understanding of FMCG business with an ability to design GTM and execute the same through sales teams. Oil industry knowledge and distribution systems. Ability to work in a dynamic market and demonstrate conviction by guiding team to desired results. Problem solving attitude is the key leadership skill required for this position. Education/Experience : Graduate, preferably Science or Commerce. A Business management degree will be preferred. Hard core Sales experience in FMCG or Edible oil business with top companies. Should be proficient in Local Language and Hindi, should also be good in English writing and speaking Computer knowledge is a must.
This position is new, created to service and develop business in the stated location. The objective is to manage some high potential towns &expand. This position is very critical and offers high potential along with supply chain advantages. Currently our business is very low and need to be scaled up multifold with focused distribution and town development. Main Accountabilities: Increase Annual Sales Volume Increasing Buying outlets as per target Implementation of Automation at Distributor Level Automation at Field Force Level Commercial Control,AR and NDCs Manage DSM and Field Force Efficiency as per prescribed norms. Impact/Dimensions : 1. The major focus area will be to develop SFO business in this high potential and strategic state. 2. Servicing big business partners/Distributors/Rural penetration. Key Performance Indicators (KPIs) : 1. Volume 2. Buying Outlets 3. No of Working DSMs 4. DSM/FF Efficiency Major Opportunities and Decisions: 1. The challenges will be to build distribution and develop SFO business in this area. 2. Manage and increase rural penetration of Vanaspati. 3. To start and sustain palm business. Management/Leadership: 1. Geographical knowledge of rural areas 2. Expertise of Oil Trade. 3. Strong team handling skills. Key Relationships, Stakeholders & Interfaces: 1. Trade Business Partners 2. Sales Team Knowledge and Technical Competencies: 1. Strong Execution 2. Good Computer knowledge 3. Strong Analytical skills Education/Experience (Identify types and length of education and experience needed to acquire the necessary skills and knowledge to accomplish the desired end results. Some examples are education & training, and years of experience): 1. Graduation and Above
Role Purpose Statement: To oversee and optimizes ZLD plant operations to achieve zero liquid discharge, ensuring compliance with environmental regulations and maximizing water recovery. Main Accountabilities: Operation of DAF, ETP, RO, MEE (auto-plant) and STP. Observation on key parameters of the operation. Interaction with the plant people for the deviation. Monitoring of wastewater from the source of their generation. Perform analysis to check the efficiency of each stage of operation. Maintain dosing chemical inventory. CIP of circuits. Monitoring of hazardous waste generation and storage and disposal within the time frame. Able to handle SPCB visit. Maintain the logbook, shift report and document for the audit purpose. Give toolbox talk, sludge handling, effluent load handling and training on shop floor. Trouble shooting of the ZLD operations. Dimensions: Daily treatment of 450-500 KLD effluent. Maintain and improve the quality of recovered water from WWRP. Improve in consistency of reduction in COD from biological treatment and TDS from WWRP & MEE. Impose effluent load bearing/5S/Safety culture in ETP plant. Key Performance Indicators: Reporting of Safety, near miss /hazard. Recover the water from the wastewater. Achieve parameters within the range of reuse/recycle. Reduction in power and utilities. 5S implementation in entire ZLD plant. Housekeeping and condition of ferrous. Idea and suggestion for the improvement in the existing. Major Opportunities and Decisions: Parameter analysis (major focus on TDS reduction). Performance of treatment stagewise. Dosing of chemicals as per the requirement of the plant. Commissioning of new treatment facilities and its stabilization. Management/Leadership: Problem solving Skills Knowledge of documentation. Good analytical skill /knowledge Knowledge of EMS -14001 Auditing System Key Relationships, Stakeholders & Interfaces: Plant operation, Process, maintenance and production team. External: Contractual manpower, testing agencies and PPCB. Knowledge and Technical Competencies: Effluent intake daily planning. Manpower handling Knowledge of logbook and shift reports. Process Lab Instrument /Solution Calibrated as per Plan specified in standard methods. Education/Experience: Diploma in Chemical/Mechanical. Work experience in DCS/SCADA, Automation plant. Basic computer Knowledge with 2-year experience in ZLD/ETP/MEE/RO units.
An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Passionate about helping clients succeed and committed to delivering exceptional customer service. Empathetic, patient, and understanding when dealing with clients facing financial challenges. Main Accountabilities . Operational Leadership and Team Management: a. Oversee the end-to-end Customer Service & sales order process, ensuring accurate, timely, and efficient order entry, processing, and fulfilment. b. Collaborate with the sales, logistics, and finance teams to ensure alignment on order priorities, timelines, and product availability. c. Monitor order volumes, identify bottlenecks, and implement corrective actions to improve order cycle times. d. Develop and enforce standard operating procedures (SOPs) for the Customer Service & Sale management process. e. Ensure service delivery excellence across global teams, meeting or exceeding client KPIs and SLAs. f. Manage budgets and optimize resource allocation for efficiency and cost-effectiveness. g. Own the strategy for managing customer claims, ensuring quick resolution and maintaining high customer satisfaction levels. h. Lead cross-functional teams to address claims issues that may require investigation or coordination with multiple departments. i. Develop and implement policies to streamline the claims resolution process, reducing the frequency and impact of claims. 2. Customer Support & Guidance Oversight: a. Monitor team performance to ensure that customer issues, concerns, and questions are resolved promptly and professionally. b. Act as an escalation point for complex customer issues that require higher-level intervention or strategic problem-solving. c. Ensure that the team is offering expert financial guidance and consistent communication to clients throughout their participation in the program. 3. Strategic Account Management: a. Ensure the team is addressing high-value clients and at-risk cases with the appropriate attention and action plans. b. Develop and implement strategies for customer retention, minimizing churn, and maximizing the likelihood of successful program completion. c. Collaborate on improving customer satisfaction and service offerings by identifying opportunities for cross-functional initiatives and improvements. d. Lead process optimization initiatives across Customer Service & Sale functions to improve operational efficiency and customer experience. e. Drive automation, AI and technology adoption within the order management and claims processes to enhance scalability, reduce manual errors, streamline workflows and improve client outcomes. f. Design and execute change management strategies to ensure smooth transitions during transformations. g. Engage with global teams and clients to foster collaboration, trust, and buy-in for transformation initiatives. Reporting & Performance Metrics: a. Provide regular reports and dashboards on team performance, customer satisfaction, and program outcomes to senior leadership. b. Analyze key customer success metrics to assess the health of the customer base, identify potential risks, and ensure the achievement of business goals. 5. Customer-Centric Approach: a. Passionate about helping clients succeed and committed to delivering exceptional customer service. b. Empathetic, patient, and understanding when dealing with clients facing financial challenges. c. Build and maintain relationships with internal teams and external clients, fostering open and transparent communication. d. Regularly provide updates to leadership and clients on performance, challenges, and opportunities. e. Act as a trusted advisor to senior management, providing insights and recommendations on improving customer satisfaction and operational performance. 7. Key Competencies: a. Global Mindset: Ability to understand and adapt to cultural nuances and global business practices. b. Customer-Centric Approach: Prioritize client satisfaction and proactively address their needs. c. Transformational Leadership: Drive innovation and navigate complexity to achieve organizational goals. d. Resilience: Thrive in a dynamic environment with competing priorities. Knowledge and Skills Behavior Make decisions aligned to Bunge s global strategy, business needs and financial goals and explore new perspectives by driving innovation. Cultivate strong relationships and networks, effectively influence others, and develop talent to excel in their current and future roles. Develop data driven strategies aligned with Bunge s priorities, energize others to action through clear and compelling communication. Technical Ability to partner with other BBS Team Managers to optimize processes across the SSC In depth knowledge of end-to-end OTC process Strong knowledge SAP environment. Process Transition & Transformation Reporting & Analytics (Advance Excel, SharePoint, PowerBI or Tableau knowledge will be an added advantage) Education & Experience Bachelor s degree in business administration, Supply Chain Management, or a related field (MBA or equivalent preferred). 12+ years of experience in Customer Service & Sales Support operations, shared services, or BPO environments, with at least 5 years in a senior leadership role. Proven experience leading large teams and managing cross-functional initiatives in a fast-paced, dynamic environment. Expertise in driving organizational transformation, change management, and stakeholder engagement. Strong understanding of supply chain, logistics, and customer service operations. Familiarity with technologies (e.g., SAP., BI Tools, SharePoint and SaleForce etc.) and automation tools is highly desirable. Experience working in a similar Shared Services Centre setup a distinct advantage Strong Customer Service & Sales Support Domain expertise (end to end OTC function). Six Sigma or GB/Black Belt, Project Management and People management skills.
Knowledge and Skills Behavior Use knowledge of Bunge s business, structure and strategy to develop innovative solutions to improve results or eliminate problems. Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.. Drive results through high standards, focus on key priorities, organization, and preparing others for change. Technical Complete knowledge of the territory is there. Good support, sharing of experience and knowledge with team members to empower them and lead them to deliver quality results. Good product knowledge and basic technical knowledge to communicate and convince the Customers. Chakrapani trains the team members and support them in getting conversion and business from Top Customers in their area. Education & Experience Experience in the business of around 15+ years. Management degree in business, marketing, or related field Strong analytical skills and ability to interpret data to drive strategic decision-making Excellent communication and leadership skills, with the ability to influence and collaborate with cross-functional teams Experience working in a fast-paced, dynamic environment with the ability to adapt to change and drive results Strong project management skills and ability to prioritize and manage multiple initiatives simultaneously
Follow-up and gather information on shipment to be executed - vessel selection and confirmation from the Business Team Perform vessel screening to ensure compliance as per Bunge Global guidelines Review of reports, Check availability of vessel charter party agreement, vessel certificates and others Gather information on contracts nominated on the vessel to be executed from the Business Team Reconcile trader s spreadsheet and contracts filed in system for contracts allocated Update vessel nomination details to Sellers and Buyers (counterparties) Ensure Vessel agents are screened okay and onboard in TPRM system of Bunge Compliance team. Prepare and issue cargo stowage plans Request the Business Team to nominate surveyors and load port agents for the vessel Monitor loading/discharge operations and coordinate with surveyors and load port agents Send regular updates to Buyers on the vessel status Update and maintain vessel master status files Create contract vessel and parcel in SAP system, and Nominate purchase/sales contracts in SAP system Timely execute & settle purchase/sales contracts in SAP system Provide guidance and inputs to co-workers (Documents team) on documents to be prepared for vessel execution for submission to internal and external stakeholders Receive freight and purchase invoices from sellers and forward it to co-workers (Finance team) for payments processing Perform Month End Checks for Team and ensure accounting queries are resolved within the agreed deadline Identify and forward debit/credit note requests to co-workers (Finance team) for processing with required approvals from the Business Team Knowledge and Skills Behavior Use knowledge of Bunge s business, structure and strategy to develop innovative solutions to improve results or eliminate problems. Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.. Drive results through high standards, focus on key priorities, organization, and preparing others for change." Technical Good knowledge of concepts and procedures related to shipment of trade commodities and related terms & guidelines, including expertise in Letters of credit and shipping documents Ability to provide high quality level of customer service to internal & external stakeholders involved in contract execution & settlement Ability to work independently, efficiently and deliver high quality output under time pressure Independent and meticulous with figures Strong written & oral communications skills in English. Knowledge of European languages added advantage. Strong problem solving & organization skills Experience in managing people and processes through a sustained period of change Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook) Experience in working with SAP system" Education & Experience 7-8 years of work experience in a similar role Relevant experience in handling bulk, break-bulk and container shipments of Agri-commodities, with good knowledge of GAFTA and NAEGA contracts rules.. Minimum Education Qualification Graduation. Post-graduation or MBA International Business would be an advantage.
This role is viewed as a Data Custodian in the master data management domain for Material, Customer, supplier (any two data types). He will be required to collaborate with an assigned Bunge stakeholder from Business/Region supporting. Main Accountabilities Experience in executing master data maintenance Assist Project team in driving Data Quality programs Data validation and Region exception to business rules and standards Data cleansing and maintenance Provide first-level support, training, and communication to Region stakeholders Knowledge and Skills Behavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical Technical knowledge of SAP master data tables, fields, SAP MDG Knowledge of Data Management processes and how Master Data affects transactional processing Understanding of Business process and related business process metrics Education & Experience Education:- Mechanical / Electrical Engineer / B.Tech / Certified in SAP Material Management Experience:- Minimum 2-3 years of data management experience managing Master Data Management processes Minimum 1-2 years of working experience in SAP MDG or SAP MDM Experience in working directly with business clients Able to work in a virtual team which may work across distance (remote), cultures and time zones
Own the design for OTC processes, within the framework of the Target operating model. Sign off on config changes, customization and development from a process and functionality standpoint. Identify the right technology is being used for conducting the business process. Monitor and measure the performance of the OTC business process Improve the business process flow on a continual basis utilizing industry leading practices Help Team Leaders setting policies and procedures for the OTC process Act as key contact person for all internal and external groups (Bunge Global, Counterparties and Statutory team) which affect / are affected by the OTC process Assist team in trouble shooting and decision making Identify changes to long term resource needs and implements appropriate actions Ensure compliance with Group s Sarbanes Oxley programme and Standard Policy and Procedures Preparing and updating process documentation and to keep up to date all the time. Define the standards to measure and report on process performance SLAs, KPIs, and other metrics. Put in place robust governance for managing changes to the process design Manage the communication for changes arising from process transformation Knowledge and Skills Behavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical In depth knowledge of end to end Order to Cash process Strong knowledge of OTC tasks in the SAP environment. Experience in FSCM Vistex, Service now and Promenta will be added advantage A sound knowledge of finance business processes and how they impact business performance A good understanding of tools and applications that are generally used in these processes. Broad understanding of the functionality the tools possess. Expertise in SAP ECC, S/4, OneStream A good understanding of what elements of master data impact the process, how they are maintained A good understanding of the control environment and framework. How to enhance controls while achieving efficiency Experience in working with business stakeholders in the region, country & group functions. Ability to convert policy & strategic directions into policy, procedures and instructions Experience in principles of business process management and process performance Deep expertise in process transformation and business process re-engineering Aware of process best practices and best in class process performance Deep understanding of service delivery models, target operating models, service management Experience in developing the standards for process documentation and knowledge retention Excellent communicators. High degree of negotiation skills. Ability to take a stand yet find common ground with business stakeholders. Change management skills Education & Experience 10+ years of work experience in a similar role Experience in Agribusiness/Commodity trading industry preferred Experience in managing people and processes through a sustained period of change Eye for details and the ability to view the financials from a Financial Controller standpoint Ability to provide high quality level of customer service for end-to-end Accounting & reporting process Ability to partner with other BBS Team Managers to optimize processes across the SSC Ability to manage the BBS vision and purpose Strong written & oral communications skills in English. Knowledge of Asian or European languages added advantage. Strong problem solving & organization skills Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
Arranging packing material, following up regarding packing material & Chemical store handling Main Accountabilities: Check month filling plan received from HO team & share Packing material required for month for plant. Prepare daily MIS report of packing material. Schedule send to vendor for Packing material arrangements & follow up on daily basis and follow up with them to procure material as per PO issued. Packing material & Chemical unloading & received on Daily basis. Packing material & Chemical issue to Packing section & refinery plant on Daily basis Jar received & unloading from Inhouse plant. Check Packing material short as filling plan & circulate report to all on daily basis. Check packing material supply from Vendor as per packing team Demand. Packing Material requirement planning with packing team on daily basis Nonmoving packing material list circulate. Take replacement of packing material (Empty tin & CB box) from Vendor so reduce packing wastage. Unloading labour planning for smooth unloading of material vehicle. Internal Monthly physical verification of Packing material & chemical. Do Finish goods Physical verification as per PV schedule plan. Stock report send to packing team on daily basis. Toolbox talk to be given to unloading labour on daily basis. P G I done & report send to safety department on monthly basis Housekeeping maintenance of all store area Attend Training and meeting as per requirement of the company. Shopping cart & G R N Done of Invoice For monthly Packing & Unloading contractor. See material inward work on week off & holiday. Inventory control Min level Max level. Impact/Dimensions: To ensure material in warding in Plant as per PO, do GRN of invoices and scanning of bills and resolve all queries, if any issue in purchase invoice and Scanning of invoice, to ensure timely payment to Vendors. Key Performance Indicators: Must ensure minimum TAT. Coordination and timely communication with Vendor to ensure Payment sanity check and statutory compliance. Ensure sufficient stock of Packing material in Plant. Submit MIS on timely basis. Management/Leadership: Leadership Skills: Vendor Management Strong Communication skills - Ability to Inspire and convince Key Relationships, Stakeholders & Interfaces: Packaging & Commercial Department Vendors & Purchase Department Knowledge and Technical Competencies: 1. Knowledge of SAP 2. Risk Assessment & Management 3. Logistics Management Education/Experience: B. Com /M. Com/ Diploma in Finance or Supply Chain Management Minimum industrial experience of 4 to 5 years, handling various stores activities in the industry preferably FMCG sector.