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Allstate
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Consultant - Operations

Consultant - Operations

Allstate

3 - 5 years

6 - 10 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

global operations business services administration solution design management systems litigation management support services telematics legal services supervision

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Counsel Support Consultant I position provides administrative support for the Client Legal Services Attorneys without supervision. The role enters and manages data including pleadings, motions and all trial, arbitration, and mediation letters as well as calendars, files, and related events in case management systems. This individual is also responsible for confirming related events and activities, closing, maintaining, and archiving files, in addition to monitoring and routing internal and external client inquiries.

Key Responsibilities

Handle multiple demands on an on-going basis including difficult situations, sensitive information and frequent high-level contact requiring the use of tact and judgment

Identify, initiate, recommend and implement corrective action within workgroup

Monitor and maintain compliance with Team Connect (Litigation Management System)

Work under general direction

Handle ambiguous situations and confidential information

Handle calls in a timely manner and initiates oral and written responses to all inquiries

Train and consult on various work processes

Maintain intermediate knowledge of major department/business unit functions

Education

High School Diploma or GED (Preferred)

Experience

2 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills

Shift Time

Shift C (India)

Recruiter Info

Nikita Torne [C]

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Consultant - Operations