Business Process Manager

As a Business Process Manager, you will be responsible for overseeing and enhancing operational systems, processes, and best practices. Your key duties will include defining, tracking, and reporting on essential business and operational Key Performance Indicators (KPIs). You will be expected to identify inefficiencies and take the lead on process improvement or automation initiatives. Additionally, you will provide support for strategic planning, Objectives and Key Results (OKRs), and quarterly review processes. In this role, you will take ownership of optimizing tools utilized for task management, documentation, and reporting, such as Asana, Notion, Excel, and more. Ideal candidates for this position should possess 14+ years of experience in Business Operations, Process Management, or Strategy, preferably within a Product, SaaS, or Tech environment. A proven track record of driving operational enhancements and managing cross-team initiatives is highly desirable. The successful candidate will demonstrate a strong analytical mindset, proficiency in Excel/Sheets, and reporting tools. Excellent project management and organizational skills are essential for this role, along with strong communication and stakeholder management abilities. Previous experience with tools like Notion, Jira, Asana, Airtable, etc., will be considered a plus.,