4 Tech Environment Jobs

As a Product Designer at Uber, you will be part of a dynamic team that focuses on creating not just functional, but also delightful experiences for users worldwide. You will be at the forefront of designing interactions and services that will revolutionize how people engage with our product. Collaborating with a diverse group of professionals, including engineers, product managers, and top designers, you will have the opportunity to work on innovative ideas that will shape the future of our platform. Your role will involve crafting and delivering exceptional user experiences that resonate with people globally. Specifically, you will be a key member of the Rides Design team, working on enhancing Uber's flagship consumer experience. With over 100 million Uber rides taken every month, your designs will have a direct impact on improving the way people move around the world. Your responsibilities will include driving meaningful changes, streamlining processes, and spearheading product innovations that cater to the evolving needs of our users. In this role, you will play a crucial part in shaping frameworks and ensuring scalability while maintaining a high standard of quality and craftsmanship. Collaboration is at the core of what we do, as you will closely partner with systems designers, engineers, and product teams to integrate your designs seamlessly into the Uber app. Your work will involve a deep focus on clarity, inclusivity, accessibility, scalability, and global localization. As a candidate, you will be expected to excel in various aspects: - Become an expert in Uber's design processes and tools, leveraging the Uber Base design system to create inclusive and scalable designs. - Gain in-depth knowledge of your product area, aligning with business objectives, understanding technical platforms, and contributing to product development and launch strategies. - Manage projects of all sizes, from well-known challenges to complex, conceptual problems, while driving the product roadmap in your area. - Utilize data and research to understand user needs, lead the design process from start to finish, collaborate with cross-functional teams, and ensure seamless translation of designs into tangible products. - Deliver innovative, scalable designs that are well-documented, aligning with business and engineering requirements to deliver value to customers. - Efficiently prioritize tasks, work autonomously, and adapt to changing circumstances with ease. - Communicate effectively with stakeholders, present your work persuasively, engage in design sessions, and collaborate with fellow designers to drive impactful outcomes. Basic Qualifications: - 6+ years of experience in building products for mobile apps - Proficiency in Figma or similar design tools and prototyping techniques - Experience working in a tech environment - A portfolio showcasing high-quality UI and UX work Preferred Qualifications: - A degree in HCI, Graphic Design, or related field - Experience collaborating with user experience researchers and conducting various research methods and user tests - Proficiency in designing experiments and A/B testing - Experience in developing design systems and implementing system components with engineers,

You will be joining Cisco Spaces, a cloud platform focused on transforming buildings into smart spaces, which is currently one of the fastest-growing products within Cisco. The aim is to assist users in reimagining their buildings to be safer, more inquisitive, and sustainable in a hybrid world. With over 12 billion sq. Ft. of buildings already digitized, the potential for growth is immense as Cisco transitions towards a more software-focused strategy. As a customer-focused leader, your primary role will involve driving activation, onboarding, and adoption strategies to ensure customers derive immediate value from our product. This includes building and delivering engaging training programs, leading customer enablement efforts through various channels, improving in-product engagement with digital touchpoints, and scaling self-service support channels. Utilizing customer data and insights, you will identify adoption gaps and work closely with Product Management and Engineering to refine customer education programs. To be successful in this role, you should have 2-3 years of experience in email communications, workflow management, or automation tools, along with a background in customer training, adoption, or support within a SaaS or tech environment. Familiarity with digital adoption tools and the ability to analyze customer usage data are essential. Strong communication, teamwork, and analytical skills are required, along with the ability to thrive in a fast-paced environment and simplify complex topics. Your responsibilities will also involve leading automated customer communications and measuring customer engagement to track success metrics. If you are ready to make an impact in shaping the future of smart buildings and hybrid workspaces, apply today. U.S. employees can benefit from quality medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, disability coverage, life insurance, and various wellbeing offerings. Additionally, incentive targets are structured based on revenue attainment, offering rewarding growth opportunities based on performance.,

As a Business Process Manager, you will be responsible for overseeing and enhancing operational systems, processes, and best practices. Your key duties will include defining, tracking, and reporting on essential business and operational Key Performance Indicators (KPIs). You will be expected to identify inefficiencies and take the lead on process improvement or automation initiatives. Additionally, you will provide support for strategic planning, Objectives and Key Results (OKRs), and quarterly review processes. In this role, you will take ownership of optimizing tools utilized for task management, documentation, and reporting, such as Asana, Notion, Excel, and more. Ideal candidates for this position should possess 14+ years of experience in Business Operations, Process Management, or Strategy, preferably within a Product, SaaS, or Tech environment. A proven track record of driving operational enhancements and managing cross-team initiatives is highly desirable. The successful candidate will demonstrate a strong analytical mindset, proficiency in Excel/Sheets, and reporting tools. Excellent project management and organizational skills are essential for this role, along with strong communication and stakeholder management abilities. Previous experience with tools like Notion, Jira, Asana, Airtable, etc., will be considered a plus.,

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Role Overview: The Community Manager will play a key role in building, nurturing, and expanding our global customer community. This individual will serve as a champion of our customer base, working to foster engagement, encourage knowledge-sharing, and create a positive and inclusive environment where users feel valued and supported. You will be the voice of our customers and the bridge between their needs and our product teams, helping to shape the future of our platform. Key Responsibilities: Community Engagement: Develop and execute strategies to grow and engage a diverse, global community across forums, user groups, social media channels, and in-person or virtual events. Facilitate meaningful interactions and ensure customers feel heard and supported. Global Customer User Group Development: Implement a global user group framework which includes creation of user groups in key cities / regions, recruitment of chapter leaders, building and executive an annual community calendar, driving local engagement etc. Build and drive key business communities: Strategise and drive critical community development plans for business partners and resellers globally, by partnering with the local stakeholders and affiliate teams. Community Events & Meetups: Plan and host online and in-person events, including webinars, product demos, hackathons, and customer meetups, to foster deeper connections within the community. Moderation & Support: Lead and moderate customer discussions within online forums, user groups, and other community platforms. Provide guidance, answer questions, and ensure a positive, respectful environment for all members. Collaboration with Cross-Functional Teams: Work closely with the marketing, customer success, and product teams to align community efforts with business goals, and ensure seamless communication between customers and internal teams. Metrics & Reporting: Track community growth, engagement, and sentiment through key performance indicators (KPIs), such as active users, forum participation, and NPS scores. Provide regular reports and insights to leadership on community trends and opportunities for improvement. Qualifications: Experience: 10+ years of experience in community management, customer success, or marketing, preferably within a SaaS or tech environment. Hands-on experience in creating, managing, growing user groups and actively participating in online communities, forums etc. is a must. Skills & Competencies: - Strong written and verbal communication skills, with the ability to engage and inspire a global, diverse community. - Experience with community management tools, CRMs, and social media management tools. - Comfortable hosting and moderating virtual events and webinars. - Ability to create compelling content (blogs, videos, webinars, etc.) that resonates with customers. - Passionate about customer experience and building long-lasting relationships with users. - Ability to analyze community data and provide actionable insights. - Empathy, patience, and a collaborative mindset. Strong Individual Contributor Skills: - Demonstrate a proactive approach to problem-solving, with the ability to analyze data, identify trends, and propose actionable recommendations for improving program effectiveness. - Take ownership of initiatives and drive them to successful completion, while effectively managing priorities and deadlines in a fast-paced environment. Additional Information: - Working knowledge of industry-standard community management platforms (Insided, Khoros, VanillaForums etc.). - Experience with CRM and analytics platforms (e.g., Salesforce, Google Analytics etc.). - Familiarity with customer advocacy programs and user-generated content strategies. - Excellent communication, presentation, and interpersonal skills. - Experience in leading cross-functional teams and driving alignment towards common goals. - Ability to thrive in a fast-paced, dynamic environment and navigate ambiguity. - Comfortable with a global working model, alternating between partnering with local staff at NA, EU and India, with the ability to travel as needed.,