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10.0 - 14.0 years
0 Lacs
maharashtra
On-site
The role of Director of Technical Support at Zycus involves leading support operations for North American customers on the SaaS platform. The primary responsibility is to design, execute, and continuously improve a world-class technical support experience, ensuring customer satisfaction, operational excellence, and team development. This position collaborates with various teams including product, engineering, and customer success to enhance support outcomes, reduce friction, and improve product quality through feedback loops. Key Objectives and Outcomes of the role: - Achieve and maintain high Customer Satisfaction (CSAT) scores across the customer base. - Manage support processes, knowledge bases, and staffing models to reduce response and resolution times. - Drive increased customer usage of self-service, community, and AI-based support tools to decrease ticket volumes. - Ensure strict adherence to contractual SLAs for ticket resolution. - Define and implement clear escalation processes and procedures for major issues or customer escalations. - Utilize data to identify ticket trends, product challenges, and improvement opportunities to reduce ticket volumes. - Manage team structure and costs within defined Cost to Serve parameters. - Recruit, train, and retain high-quality support talent. - Establish clear operating procedures, rapid onboarding processes, and career paths with a training and growth plan for employees. Competencies Required: - Customer Centric Mindset: Understand customer perspective, empathize with customers, and drive internal collaboration. - Technical Acumen: Understand SaaS software solutions, cloud architecture, system APIs, and integrations. - Strategic Leadership: Define and communicate a Technical Support vision and operating model effectively. - Operational Execution: Implement scalable ticket tracking and closure processes. - Analytical Mindset: Make data-driven decisions, identify root causes, and forecast future needs. - Strong Communicator: Manage complex discussions effectively. - People Leader: Identify, mentor, and grow talent, create a strong culture. - Support Tools Expertise: Familiarity with Salesforce Service Cloud, Jira, and key customer ERP environments. Must-Have Qualifications: - 10+ years of technical support experience, with 3+ years in a leadership role in a SaaS or cloud software environment. - Experience managing a cost budget. - Proven track record in building and leading global technical support teams for Fortune 500 companies. - Expertise in defining and managing key support metrics. - Hands-on experience with Salesforce Service Cloud, Jira, and related reporting. - Experience managing a North American located customer base. Ideal Qualifications: - Experience managing teams supporting ERP integrations like SAP and Oracle. - Experience in a tiered premium support revenue model environment. Nice to Have Qualifications: - Certifications (e.g., ITIL, Salesforce Administrator, HDI-SCA). - Hands-on experience deploying AI agents or chatbots for support engagement.,
Posted 18 hours ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
We are searching for a dynamic and experienced Sales Coach to elevate the performance and productivity of our sales team. As a Sales Coach, you will play a pivotal role in designing and delivering training programs, providing coaching to individuals, analyzing performance data, and fostering a high-performance sales culture. Your responsibilities will include conducting 1:1 and group coaching sessions for sales representatives to enhance selling techniques, objection handling, and closing skills. You will be tasked with designing and implementing sales training programs for both onboarding new team members and upskilling existing ones. Monitoring sales calls, CRM data, and KPIs to pinpoint skill gaps and areas for improvement will be essential in your role. Additionally, creating personalized development plans for team members who are not meeting expectations will be part of your duties. Collaboration with Sales Managers to align training objectives with business goals is crucial. Leading workshops on sales strategies, product knowledge, and client engagement will be key components of your role. Staying abreast of industry trends, competitors, and emerging sales methodologies is vital. Providing valuable feedback and performance insights to the leadership team will be integral to driving continuous improvement. To excel in this role, you should have proven experience as a Sales Coach, Sales Trainer, or Senior Sales Executive with coaching expertise. A solid grasp of sales methodologies, excellent communication skills, and the ability to mentor and present effectively are required. Motivating and inspiring a sales team, familiarity with CRM software, and an analytical mindset for utilizing data in performance evaluation are essential skills. A Bachelor's degree in Business, Marketing, or a related field is necessary, with an MBA being preferred. About the Company: Bridging Technologies is headquartered in California, USA, and is a leading healthcare software and application product company that thrives on turning healthcare concepts into reality. Specializing in end-to-end software product development, Bridging Technologies has a wealth of experience in creating innovative software solutions for healthcare organizations. Our Culture: At Bridging Technologies, we embody a sincere work ethic combined with a fun and creative workplace environment. Our team consists of tech-savvy individuals who are passionate about technology and driven by the desire to make a positive impact on people's lives through innovative solutions. Top Reasons to Work with Us: Quality Work: Our team is dedicated to exceeding expectations and delivering high-quality work. Recognition for our hard work is a regular occurrence, with rewards such as competitive salaries and complimentary snacks. Awesome Fridays: Enjoy a delicious and healthy meal every Friday at Bridging Technologies. This is a full-time position with benefits including food provision, health insurance, and provident fund. The work schedule entails Monday to Friday, night shifts, and US shifts with an in-person work location.,
Posted 18 hours ago
3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
As a Derivative Specialist at Jhaveri Securities, your primary responsibility will be to execute a structured migration plan aimed at converting Equity clients to the Derivative segment. This will involve relationship mapping and product pitching to effectively transition clients. Additionally, you will visit clients personally to deliver one-on-one or group training sessions on Derivative product usage, benefits, and risk understanding. Your role will also entail addressing and resolving all customer queries related to derivative products, contracts, strategies, and market behavior. In terms of Branch/Franchisee Development, you will be required to travel to branches, franchisees, and business associate locations to promote the adoption of derivative products. It will be essential to train their sales and support teams on key derivative concepts, regulatory compliance, and strategies for business generation. Furthermore, ensuring full alignment of front teams with Jhaveri Securities Derivative strategy will be a critical aspect of your responsibilities. Customer Engagement and Strategy Execution will form a significant part of your role, involving the organization of group meetings, seminars, and webinars to engage multiple clients in Derivative product understanding and market updates. You will be expected to create, promote, and implement derivative strategies suited for retail and HNI clients, as well as track and push volume business around expiry days to ensure high turnover and client engagement. Your duties will also include Business Planning and Execution, encompassing the preparation and implementation of a Monthly Business Development Plan and Annual Work Plan in alignment with company objectives. You will be responsible for reviewing target achievements and identifying corrective actions where necessary. Collaborating with management for Product and Marketing Development will be essential, as you work towards developing and launching new Derivative products and strategies. Building and circulating training collaterals, product notes, pitch documents, marketing tools, and regulatory FAQs for internal and external stakeholders will also fall within your purview. Leveraging marketing tools to promote derivative awareness and confidence among existing and potential clients will be key to your success in this role. Key Skills and Competencies required for this position include expert knowledge of Derivative Products (Futures, Options, Strategies, Hedging), a strong command over SEBI guidelines, Exchange bylaws, and account opening compliance procedures. Exceptional communication and presentation skills are crucial, as you will be required to confidently address small and large groups. An analytical mindset to design client-suited strategies, along with being goal-oriented, energetic, and self-driven with an entrepreneurial spirit are qualities that will contribute to your success in this role. This position is based in Vadodara and requires a candidate with a Graduate/Post Graduate degree and a minimum of 3 years of experience in the field.,
Posted 19 hours ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
QuillBot is an AI-powered writing and communications platform designed to enhance writing skills and productivity. The company's mission is to empower millions of individuals globally to enhance their writing abilities, facilitating better communication across diverse languages and cultures. With a user base exceeding 50 million worldwide, QuillBot is rapidly growing and is currently seeking a Senior Manager of Paid Media to oversee its global media investments. As the Senior Manager, Paid Media at QuillBot, you will play a key role in driving the company's paid marketing initiatives. This position requires a data-driven and strategic approach to lead global campaigns effectively. You will collaborate with various teams including Marketing, Product, Analytics, and Finance to develop performance-driven campaigns aligned with the brand's objectives. Your responsibilities will include developing and executing global paid media strategies across various channels such as search, social, programmatic, and offline platforms. It will be essential to strike a balance between brand-building activities and direct-response tactics to optimize short-term results and long-term customer value. You will also be responsible for managing a robust tracking infrastructure for real-time optimization and transparent ROI reporting, analyzing key performance metrics, and providing actionable insights to maximize performance across all channels. Additionally, you will take ownership of the financial outcomes of growth-led marketing initiatives, ensuring alignment with the company's profitability goals. By monitoring key financial metrics such as customer acquisition cost (CAC), customer lifetime value (LTV), and return on ad spend (ROAS), you will optimize marketing spend and contribute to the overall business profitability and sustainable growth. Furthermore, you will foster a culture of experimentation and innovation through structured A/B testing and iterative experimentation. Collaborating with the product team on landing page and on-product tests will be crucial to improving conversion and retention rates. You will also expand and manage a global network of affiliates, implementing commission-based models that drive acquisition and align incentives with long-term profitability. To qualify for this role, you should have 6-10 years of experience in Paid Media, Growth Marketing, and Performance Marketing. Experience in full-funnel campaigns and global media strategies is advantageous. Strong analytical skills, expertise in attribution, media mix modeling, and full-funnel metrics are essential. Experience working with cross-functional teams, comfort with data platforms and tools such as Google Ads, Meta Ads, DV360, GA4, TikTok Ads Manager, and Looker, as well as familiarity with AI and writing tools are beneficial. This position is open for hire in India, and benefits will vary by region. QuillBot values diversity and encourages candidates from underrepresented backgrounds to apply. Your unique experience and perspective can contribute to our team's success and growth.,
Posted 21 hours ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
As the Inside Sales Representative Head, you will be responsible for leading and managing a team of inside sales representatives to drive revenue growth, develop customer acquisition and retention strategies, and ensure smooth sales processes. Your role will require you to be a results-oriented leader with a strong sales acumen, exceptional communication skills, and the ability to motivate and guide your team towards achieving ambitious sales targets. You will be tasked with recruiting, training, and overseeing a high-performing team of inside sales representatives. Providing coaching, mentorship, and support to ensure the team's success will be a key part of your responsibilities. Setting clear goals and KPIs for the team, as well as monitoring their performance, will also be crucial in this role. Developing and executing effective sales strategies and processes to meet revenue targets will be a core focus area. Collaboration with marketing teams to generate and manage leads through the sales funnel will be essential. Regular sales forecasting, pipeline reviews, and performance analysis will also be part of your responsibilities. In terms of customer engagement, you will oversee customer outreach and relationship-building efforts. Addressing client concerns, providing appropriate solutions to enhance customer satisfaction, and maintaining excellent communication with prospects and clients throughout the sales cycle will be vital in this role. Analyzing sales data to identify areas for improvement and optimization will be necessary. Implementing tools and technologies to streamline sales processes and enhance productivity will also be a key responsibility. Preparing regular reports on team performance, revenue metrics, and market trends will be essential for tracking progress. Collaboration with other departments, such as marketing and customer support, to align sales efforts with organizational objectives will be required. Providing feedback from the sales team to influence product or service development will also be part of your role. To qualify for this position, you should have a Bachelor's degree in Business, Marketing, or a related field (an MBA is preferred). You should have at least 5+ years of experience in inside sales, with a minimum of 2 years in a leadership role. Demonstrated ability to meet and exceed sales targets is essential. Key skills required for this role include strong leadership and team management skills, excellent communication, negotiation, and interpersonal skills, proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite, an analytical mindset, and a strategic approach to problem-solving. Additionally, knowledge of the industry and target markets relevant to the organization will be beneficial.,
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
The HR Audit and Assurance role at PhonePe in Bengaluru, India is a full-time, on-site position with the main objective of strengthening governance, compliance, and audit readiness within the HR function. The primary responsibilities include conducting structured audits of HR processes to ensure alignment with internal policies, SOPs, and SLAs. The role also involves evaluating the effectiveness of internal controls in areas such as onboarding, background verification, offboarding, FTC management, vendor management, and employee data integrity across HRMS and related systems. In terms of reporting and governance, the incumbent will be responsible for generating audit reports and dashboards to flag findings and share them with process owners. Additionally, support for root-cause analysis and implementation of sustainable controls will be required to ensure that audit documentation is up-to-date and inspection-ready. Collaboration with the Finance department to strengthen adjacent controls and promote a proactive risk management mindset across HR operations is also a key aspect of the role. The expected outcomes of this position include improved audit readiness and reduced non-compliance risks, enhanced governance and trust in HR processes, as well as greater operational efficiency and employee confidence in HR systems. The ideal candidate should have a Masters in HR, Finance, Audit, or a related field, along with at least 5 years of experience in internal audit, process assurance, or compliance roles focused on HR. Exposure to labor laws, statutory compliance, and HR policies, as well as experience working in high-volume or scaling organizations, ideally within the FinTech sector, are also required. Technical and functional skills necessary for this role include proficiency in Excel for data analysis and audit documentation, an investigative and analytical mindset, ability to work independently while collaborating across teams, as well as strong written and verbal communication skills. PhonePe offers a range of benefits to its employees including medical, critical illness, life & accidental insurance, onsite medical & wellness programs, parental support, mobility & relocation support, retirement plans, learning & financial support, among others. This role is tagged as CBDC, OpenBanking, Fintech, SustainableFinance, RegTech, WealthTech, Embeddedfinance, CSS, React, HTML, Development, React Native, Remote, Non Tech, Web3, NFT, Solidity, Developer, and Marketing.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
As a member of Baazi Games, India's leading online gaming network, you will have the opportunity to play a key role in driving the organization's continuous innovation and growth. With a user base of over 12 million, Baazi Games is a tech-driven powerhouse that combines cutting-edge technology with real-money gaming experiences. Your responsibilities will include: - Driving automation and process reengineering to minimize manual interventions and enhance accuracy. - Establishing clear SLAs, escalation mechanisms, and documentation protocols. - Utilizing people analytics to provide data-driven insights for decision-making related to manpower planning, talent health, and budgeting. - Supporting annual compensation review cycles, including budgeting, benchmarking, and increment cycles. - Managing the employee insurance lifecycle, encompassing vendor management, renewals, claims experience, communications, and enhancements. - Enhancing people operations processes for efficiency, user experience, and compliance. - Supporting internal and statutory audits to ensure data accuracy, compliance documentation, and adherence to SOPs. - Maximizing the effectiveness of HR systems/tools through clean data structures and robust reporting logic. We are seeking candidates who possess: - A strong grasp of statutory laws such as PF, PT, ESIC, TDS, and insurance-related benefits. - An analytical mindset with proficiency in Excel, HR dashboards, and reporting tools (experience with Power BI/Tableau is a plus). - Exceptional attention to detail, a process-oriented approach, and a focus on governance. At Baazi Games, you can expect: - Competitive salary and opportunities for growth. - Flexible work timings under a Hybrid Work Policy. - Instant Recognition Programs and Achievers Awards. - Learning & Development reimbursements up to 10% of your CTC. - Flexi Benefits and personalized perk options. - A unique Farmhouse Workstation in a pet-friendly office environment. - Full ownership and autonomy from Day 1. - Inclusive Maternity and Paternity benefits. If you are seeking high-stakes challenges, enjoy creating seamless gaming experiences, and excel at the intersection of technology and excitement, then Baazi Games is the place for you. Join us at PokerBaazi and showcase your best skills. Become a Baazigar and take the next step in your career journey.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a member of the HR Knowledge & Effectiveness team at Flutter Entertainment India, you will play a crucial role in visually representing workflows and processes to facilitate understanding, analysis, and improvement. Your contribution will be essential in designing and developing HR Knowledge Resources, such as technical process maps, How To guides, training materials, and other visual artifacts. You will also be responsible for managing the HR Knowledge library, ensuring accuracy, compliance, and alignment with the latest policies and processes. Your key responsibilities will include collaborating with stakeholders to gather information on business processes, translating complex processes into understandable documentation, and providing general team administrative support. Building strong relationships with the wider HR teams and ensuring that all knowledge-based content is accurate, visual, intuitive, and easily accessible will be vital aspects of your role. To excel in this position, you should have a minimum of 2+ years of relevant experience, knowledge of HR lifecycle processes, strong problem-solving skills, an analytical mindset with high attention to detail, and the ability to work both independently and collaboratively. Excellent communication and stakeholder management skills, proficiency in digital tools for content creation, and the ability to create clear and detailed process maps using tools like Visio are essential requirements. At Flutter Entertainment India, we offer a range of benefits to support your professional and personal growth, including access to learning platforms like Learnerbly and Udemy, a Self-Development Fund for upskilling, internal mobility programs for career growth, comprehensive health insurance for you and your dependents, and a Well-Being Fund with a 24/7 Assistance Program for holistic wellness. Additionally, we provide a hybrid work model, free meals, cab allowance, home office setup allowance, employer PF contribution, gratuity, personal accident & life insurance, sharesave plan, volunteering leave, and team events for building connections. Flutter is an equal-opportunity employer that values diversity and inclusivity. We welcome individuals from all backgrounds and experiences, recognizing the importance of every voice within our organization. Join us at Flutter Entertainment India and be a part of our ambitious growth plans, contributing to shaping the future of our company.,
Posted 1 day ago
0.0 - 3.0 years
0 Lacs
andhra pradesh
On-site
The role of Relationship Manager - Rural Business Banking in the Retail Banking department involves providing financial solutions to meet the working requirements of Rural business banking customers. The primary objective is to deliver best-in-class relationship management and customer experience to establish the bank as their preferred banking partner. As the role bearer, you will be responsible for acquiring new-to-bank clients for assets, liabilities, and FX services. Collaboration with product and operations teams is essential to drive effective customer acquisition, servicing, and deepening. Your key responsibilities will include acquiring new customers for business banking, with a focus on credit assessment. It is crucial to possess knowledge in areas such as liability management, Forex services, trade relationships, delinquency management, relationship management, and maintaining an analytical mindset. Effective portfolio management through continuous monitoring, renewals, enhancement, and retention will be a significant aspect of the role. Developing strong relationships with branch banking for cross-leveraging and synergy optimization within the bank ecosystem is essential. You will be expected to evaluate growth strategies based on competitor analysis and customer feedback, recommending process improvements to enhance service quality across the branch network. Sales planning, conceptualizing promotions, and marketing initiatives are integral parts of the role. Understanding financial statements, credit assessment, and title-security documents are critical for success. Additionally, contributing to product knowledge by sharing competitor data and supporting new product development for existing and new customer segments will be part of your responsibilities. In terms of managerial and leadership responsibilities, you will be required to foster a collaborative work culture between the branch, assets team, and support structure to empower front-line teams. Building, growing, and nurturing a team of Relationship Managers within the region will be a key leadership task. The ideal candidate for this role should hold a graduation degree in BA, BCom, BBA, BSc, BTech, BE, or any other relevant field. An experience ranging from 0 to 2 years in a similar role is preferred.,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
As a Service Delivery Manager - SAP at Cloudologic, you will be responsible for overseeing and managing the delivery of IT services and solutions related to SAP environments to clients or internal business units. Your role will involve coordinating with internal SAP teams and external vendors, ensuring service delivery meets SLAs and performance standards, and acting as the primary point of contact for SAP service-related issues. Additionally, you will drive continuous service improvement, maintain documentation for service processes, and provide leadership and mentoring to support teams involved in SAP service delivery. To be successful in this role, you should have a minimum of 8 years of experience in IT service delivery, with at least 3-5 years of experience working in SAP environments. You should possess a strong understanding of SAP modules and integration points, experience managing cross-functional teams and third-party vendors, and familiarity with ITIL practices and service management tools. Excellent communication, stakeholder management, and conflict-resolution skills are essential, along with a strong analytical mindset and the ability to manage multiple priorities in a fast-paced environment. Preferred qualifications for this role include ITIL Foundation or Practitioner certification, SAP certification, and project management experience or certification. If you are a dynamic and experienced professional with a passion for delivering high-quality IT services in SAP environments, we encourage you to apply for this exciting opportunity at Cloudologic.,
Posted 1 day ago
6.0 - 10.0 years
0 Lacs
delhi
On-site
As a Sales Manager at Xeno, you will be responsible for driving new business opportunities with enterprise-level B2C brands. Your primary focus will be on identifying, pitching, and closing deals to expand our client base. You will take ownership of the full sales cycle, from prospecting to closing, utilizing a consultative selling approach to meet client needs effectively. Building and nurturing relationships with key stakeholders such as CXOs, CMOs, Heads of Marketing, and Digital leaders will be a crucial aspect of your role. Collaboration with internal teams including Product, Marketing, and Customer Success is essential to ensure seamless delivery of services and solutions to clients. Managing the sales pipeline through tools like HubSpot/CRM, you will provide accurate forecasting to drive business growth. Additionally, representing Xeno at industry events, conferences, and client meetings will help in establishing the brand presence and networking with potential clients. To excel in this role, you should have at least 6 years of experience in enterprise sales, with a deep understanding of SaaS, CRM, and MarTech solutions. Your track record should demonstrate your ability to successfully sell to large consumer brands and close high-value deals. Exceptional communication, storytelling, and negotiation skills are essential, along with a strong analytical mindset for data-driven decision-making. Experience in managing long, complex sales cycles and a proactive attitude towards achieving sales targets are key qualities we are looking for in potential candidates. If you have previously worked with CMOs or marketing decision-makers in B2C companies, experience in a startup or fast-paced environment, or understanding of CRM, loyalty, and personalization ecosystems, it would be considered a bonus. Join our dynamic team at Xeno and leverage your sales expertise to drive business growth and success in a collaborative and innovative environment.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a financial advisor at Finnovate, your primary responsibility is to build strong relationships with clients, understanding their goals, and offering personalized financial solutions. You will guide individuals in making informed decisions for their long-term financial well-being, providing expert insights on financial planning, investment strategies, and wealth management tailored to their specific needs. It is crucial to stay updated on market trends, regulatory changes, and industry best practices to deliver relevant financial advice. In this role, you will analyze financial data, track progress, and optimize financial plans to achieve better results for your clients. Additionally, you will represent Finnovate at conferences, meetings, and industry events to promote financial education and establish the company as a trusted resource in the industry. To qualify for this position, you should hold a Bachelor's degree in finance, economics, or a related field (an MBA in Finance is preferred). A CFP certification would be advantageous, or alternatively, you should have a NISM XA XB qualification or be working towards obtaining one. A minimum of 2 years of experience in financial advisory or related fields is required, along with a strong knowledge of financial planning, investment strategies, and wealth management. The ideal candidate will possess excellent stakeholder management skills, superior communication, and interpersonal skills to effectively educate and engage clients. An analytical mindset is essential for assessing financial data and providing strategic recommendations. You should be self-driven, goal-oriented, and passionate about helping others achieve financial success. If you are looking to make a meaningful impact in the lives of individuals through sound financial advice, we invite you to join our team at Finnovate.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
The ideal candidate for this role should have a minimum of 3-5 years of experience in communications, marketing, sales, account management, or customer success. As a Customer Success Manager, you will be responsible for managing the overall relationship with assigned clients. This includes handling on-boarding, implementation, training, increasing adoption, ensuring retention, and maintaining high levels of customer satisfaction. Your main objectives will be to focus on improving customer adoption by meeting upsell/cross-sell targets, establishing a trusted advisor relationship to drive continued value of products and services, and developing customer success strategies and best practices with the creative team. Effective communication with both internal and external senior-level management is key to understanding customer needs, maximizing retention, growth, and sharing insights. On a daily basis, you will serve as the primary contact for assigned accounts, building trust, identifying areas of opportunity, highlighting best practices, and documenting them. You will also review the customer journey, provide a consultative approach to help clients overcome issues, and facilitate interaction between project team members to ensure timely deliverables. Collaboration with team members, problem-solving, strategizing client meetings, preparing documentation for clients, and working closely with the sales and marketing team to develop marketing materials are essential responsibilities. Strong verbal and written communication, strategic planning, project management skills, an analytical mindset, and the ability to work across multiple departments in a fast-paced environment are required. A Bachelor's degree and knowledge of Zoho would be advantageous for this role. This position is based in Uttar Pradesh, Noida, India.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As an experienced Affiliate Marketing Manager specializing in SMS campaigns, you will be responsible for leading and executing performance-driven marketing strategies for clients across various verticals. Your role will involve managing large-scale SMS campaigns, optimizing performance, and building strong relationships with clients and partners. You should be a strategic thinker with hands-on experience in SMS marketing, affiliate marketing, and campaign management. Key Responsibilities: - Ensuring financial accuracy and timely transactions. - Executing and optimizing large-scale SMS campaigns. - Utilizing affiliate marketing platforms, campaign management tools, and analytics software. - Building and nurturing client relationships to drive business growth. - Understanding the CPS (Cost per SMS) business model and affiliate marketing strategies. - Managing complex projects and multiple clients simultaneously. - Communicating effectively, negotiating, and managing vendor relationships. - Using data to make decisions and enhance campaign performance. - Thriving in a fast-paced environment and handling high-pressure situations. Must-Have Skills and Experience: - 5+ years of experience in SMS marketing, affiliate marketing, or digital marketing, focusing on campaign execution. - Expertise in managing large-scale SMS campaigns and optimizing performance. - Hands-on experience with affiliate marketing platforms, campaign management tools, and analytics software. - Track record of building and nurturing client relationships for business growth. - Understanding of the CPS business model and affiliate marketing strategies. - Ability to manage complex projects and multiple clients simultaneously. - Excellent written and verbal communication skills. - Analytical mindset for data-driven decision-making. - Comfortable in a fast-paced environment and high-pressure situations. Preferred Qualifications: [To be filled as per the specific job requirements],
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a Revenue Analyst, your primary responsibility will be to allocate revenue accurately across different regions and ensure precise financial reporting. You will play a crucial role in reconciling trade files, resolving any discrepancies that arise, and obtaining necessary approvals. Regular reviews will be conducted by you to identify and recover any missing revenue, contributing to the financial health of the organization. In addition, you will be expected to ensure regulatory compliance and collaborate effectively with internal teams to address any issues that may arise. Supporting client and vendor onboarding processes, as well as managing document management procedures, will also be part of your duties. Furthermore, you will drive process improvements aimed at enhancing operational efficiency and strengthening internal controls within the organization. To excel in this role, you must possess excellent attention to detail and a structured, process-oriented approach to tasks. An analytical mindset with strong investigative skills will be essential for identifying, analyzing, and resolving discrepancies effectively. Proficiency in Microsoft Word and Excel, including advanced functions, is a must. Your strong prioritization, organizational, and multi-tasking abilities will enable you to manage competing deadlines and workflows efficiently. We are seeking a self-motivated individual who is eager to learn, adaptable, and willing to take on new challenges in a dynamic work environment. With a minimum of 4 years of professional experience, you are well-equipped to handle the responsibilities of this role effectively.,
Posted 1 day ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Senior Executive in Supply Chain Management at Veralto, you will play a crucial role in coordinating outbound dispatches with the warehouse to ensure On-Time In-Full (OTIF) deliveries. Your responsibilities will include overseeing the entire 3PL warehouse operations, focusing on inventory accuracy, space utilization, and manpower efficiency. You will be required to liaise with transporters for timely vehicle placement, LR generation, tracking, and Proof of Delivery (POD) follow-up. Your role will also involve ensuring accurate and compliant documentation such as e-way bills, packing slips, and invoices. You will be expected to identify and drive cost-saving and process improvement initiatives within the warehouse and logistics operations. Leading daily reviews with the 3PL team and monitoring warehouse Key Performance Indicators (KPIs) like GRN TAT, dispatch TAT, and stock accuracy will be part of your routine. Collaboration with sales, customer service, and the EXIM team will be essential for seamless order fulfillment. You will be responsible for maintaining the dispatch tracker, delivery status, and generating daily Management Information System (MIS) reports. Additionally, supporting audit readiness and ensuring compliance with GST, logistics norms, and documentation standards will be a key aspect of your role. The ideal candidate for this position should possess hands-on experience in outbound logistics and 3PL warehouse operations. Strong coordination and communication skills are essential for effective performance in this role. Proficiency in MS Excel and Enterprise Resource Planning (ERP) systems, with preference for Oracle or SAP, is required. An analytical mindset with a focus on cost, time, and process improvements is highly valued. Knowledge of transportation documentation and statutory compliance is also necessary. You should hold a degree in Logistics, Commerce, or Engineering, along with 5-10 years of experience in outbound logistics, 3PL warehouse management, or dispatch operations. At Veralto, we embrace diversity and value the unique perspectives contributed by our associates, customers, and shareholders. Join us in making an enduring positive impact on the world as we work towards creating a safer, cleaner, and more vibrant future. Please note that we do not accept unsolicited assistance from headhunters or recruitment firms. All resumes or profiles submitted without a valid, signed search agreement will be considered the sole property of Veralto and its companies. We appreciate your understanding and compliance with this policy.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
Join our dynamic security team as an Entry Level Cyber Security Engineer. You will support vulnerability assessments, help secure network infrastructure, and collaborate with senior engineers to design and implement security controls. As an Entry Level Cyber Security Engineer, you will be responsible for assisting in conducting vulnerability assessments and penetration tests, monitoring network traffic and security alerts for potential threats, supporting configuration and hardening of firewalls, IDS/IPS, and endpoint security tools, documenting findings, remediation steps, and maintaining security playbooks, collaborating with cross-functional teams on incident response and root-cause analysis, and staying updated on emerging threats, vulnerabilities, and industry best practices. To excel in this role, you should possess an analytical mindset with strong problem-solving skills, good verbal and written communication for technical documentation, be a team player eager to learn from seasoned security professionals, have attention to detail, and be committed to maintaining high security standards. A proactive attitude toward continuous self-improvement is essential. Additional Requirements include being available to join by 1st September 2025, willingness to work in a 24/7 shift environment, and agreement to a 3-year employment bond. Required Qualifications: - Postgraduate degree in Computer Science, Information Technology, or a Cyber Security specialization - Fundamental understanding of vulnerability assessment methodologies - Basic networking knowledge (TCP/IP, routing, switching, firewalls) - Familiarity with common security tools and frameworks What We Offer: - Structured mentorship and on-the-job training in cutting-edge security technologies - Opportunity to earn industry certifications (e.g., CEH, OSCP, CISSP) - Comprehensive health and wellness benefits - Vibrant work culture in Bangalore's tech hub Apply Now,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
About Myfinser Global Myfinser is a fast-growing global services company specializing in virtual business process solutions for international clients. This role is a critical part of our specialized mortgage support team, serving a USA-based client in the mortgage loan servicing and asset management sector. We are looking for a highly detail-oriented and analytical professional to join our operations team in Hyderabad and support loan servicing activities and asset performance tracking for residential and commercial loan portfolios. Role Summary As a Loan Servicing & Asset Management Associate, you will be responsible for managing, reviewing, and reporting on the servicing lifecycle of loans and overseeing asset-level performance. You will work closely with U.S. counterparts to ensure accurate onboarding, data management, timely remittances, and consistent monitoring of key portfolio metrics. You will provide both analytical and operational support to the Asset Management team and collaborate cross-functionally to resolve issues, track financial transactions, and maintain compliance. Key Responsibilities Loan Servicing - Prepare and review loan data for onboarding and servicing accuracy. - Ensure timely remittances and generate detailed activity and performance reports. - Perform regular servicing reconciliations and resolve discrepancies. - Work with the client to address servicing bottlenecks and system issues. - Process transactions, analyze servicing trial balances, and flag irregularities. Asset Management - Track loan delinquencies and develop detailed aging and risk reports. - Analyze loan budgets, project drawdowns, and construction timelines. - Prepare performance dashboards, exception reports, and impact analysis for leadership. - Lead periodic audits of loan files and support compliance checks. - Monitor the servicing mailbox and coordinate timely responses. Key Skills & Qualifications - Advanced Excel proficiency: Macros, Pivot Tables, and complex functions. - Strong analytical mindset and ability to spot data inconsistencies. - Proven experience in loan servicing, asset management, or mortgage finance operations (preferred). - Excellent organizational skills and the ability to manage multiple tasks and deadlines. - Strong verbal and written communication skills to interact with international stakeholders. - High level of attention to detail and commitment to accuracy. - Familiarity with U.S. mortgage servicing or financial compliance will be a strong plus. Why Join Us - Opportunity to work with a U.S.-based mortgage fund and gain global exposure. - Fast-paced, high-performance environment with strong learning potential. - Competitive compensation and structured career growth. - Collaborative, transparent, and employee-first culture. Interested Candidates: Send your updated resume to hr@myfinser.com with the subject line: Application Loan Servicing & Asset Management Position Title: Loan Servicing & Asset Management Location: Hi-Tech City, Hyderabad (In-Office) Work Hours: 5:30 PM - 2:30 AM IST (Night Shift to align with U.S. time zone) Salary: Best in Industry Apply Now: hr@myfinser.com,
Posted 1 day ago
10.0 - 12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
A Day in Your Life at MKS: As a Regional Sales Manager at MKS, you will partner with Product Specialists, Key Account Managers, Dealers, HR Business Partners, and Business Leaders. This role requires one to lead and manage the companys operations, sales and business development activities within the assigned region. This role demands strong leadership, strategic planning, and knowledge of the chemical domain to drive growth, improve operational efficiency, and ensure compliance with industry standards and regulations. In this role, you will report to the Sales Head. You Will Make an Impact By: Develop and execute regional business strategies to achieve sales targets and profitability goals. Build and maintain strong relationships with key customers, distributors, and stakeholders and handle critical accounts. Develop new accounts and/or expand existing accounts within an established geographic territory Monitor regional market trends, competitor activities, and customer needs to identify growth opportunities. Represent the company at industry forums, trade shows, and regulatory meetings. Handle escalations and resolve critical customer or operational issues promptly. Lead and mentor a team of Account Managers maximize productivity and engagement. Collaborate with Product Specialists to optimize product offerings and delivery. Drive regional budgets, forecasts, and resource allocation efficiently. Prepare and present regular reports on regional performance to senior management. Responsible for attaining sales objectives for district/region This position requires frequent travel Skills You Bring: Bachelor&aposs degree or equivalent experience required Masters degree in business, preferred 10+ years of related experience required Experience B2B sales is preferred. Experience with OEM Sales is a plus. Demonstrated ability in sales strategy development, business development, and customer relationship management. Excellent leadership, communication, and negotiation skills. Analytical mindset with strong problem-solving abilities. Candidate with Chemical/Automotive Industry is preferred. Prior experience in handling the South India market, especially Tamil Nadu and Andhra Pradesh, is preferred Physical Demands and Working Conditions: Ability to remain in a stationary position for 20% of the time Operates in a professional office environment Regularly requires good manual dexterity and coordination Must be able to communicate information and ideas so others will understand Must be able to exchange accurate information Constantly operates a computer and other office productivity machinery Show more Show less
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be joining VasyERP, a young start-up based in Ahmedabad and funded by Reliance Industries. We specialize in developing cloud-based ERP and point of sale (POS) platforms for manufacturing and retail industries across India and globally. As a Java developer at VasyERP, you will play a crucial role in designing and implementing Java-based products. Your responsibilities will include analyzing user requirements, defining application objectives, and ensuring optimal performance and quality of applications. Collaboration with cross-functional teams will be essential, along with debugging, maintaining, and resolving technical issues as they arise. To excel in this role, you should have 1-2 years of experience in Core Java and possess strong coding and programming skills. Knowledge of Data Structures, Integration, MVC, Springboot, and Hibernate is required. Familiarity with databases such as SQL, PostgreSQL, and MySQL is expected, along with an analytical mindset and proficient problem-solving abilities. While not mandatory, Java certification and familiarity with front-end technologies like HTML, CSS, JavaScript, and jQuery would be advantageous in this position.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Regional Smart Factory Leader is responsible for driving the implementation and optimization of smart manufacturing initiatives across the region. Your role focuses on enhancing operational efficiency, promoting digital transformation, and leading cross-functional teams to achieve strategic objectives. You will be responsible for implementing smart factory initiatives across different sites, ensuring they are effectively integrated and maintained. Analyzing business pain areas and opportunities where smart technologies like IIoT, AI/ML, AR/VR, MES, RPA, and Digital Twin can provide value. Ensuring smart solutions enhance process robustness, efficiency, productivity, and cost-effectiveness, with strong governance and high adoption rates. Leading the deployment of Fourth Industrial Revolution (4IR) technologies, preparing plants for Advanced/Sustainability Lighthouse Certification. Supporting managers in identifying and developing digital talents and experts at their sites, fostering a culture of innovation. Ensuring effective collaboration with site digital talents to deploy digital solutions successfully. Leading change management initiatives at sites to facilitate digital transformation. Overseeing and governing the Smart Operations program, ensuring alignment with corporate objectives. Driving the evolution of plants and distribution centers from developing to standard and advanced sites. Utilizing expertise in industrial automation, including connected products, PLC, and HMI solutions. Applying and deploying industrial protocols such as Modbus TCP/IP, EN/IP, Field networks, and OPC. Managing integration between connected products, edge layers, PLC, SCADA/HMI, ERP, analytics, RPA, and IT applications/tools (e.g., Tableau, E-Mail/SMS) within a cybersecure architecture. Maintaining awareness of cybersecurity, networking, and cloud/on-premises infrastructure related to IT applications. Acting as the regional SME and Single Point of Contact (SPOC) for all digitization activities, leading proposals and evolutions for the region within the global perimeter. Coordinating with CoDI and Business Units to lead PoCs in latest trending technologies and IIoT. Offering level 2 support for all standard applications at the sites, coordinating with SD and GSC-IS. Staying informed about competitor and standard OEM solutions/products in the Smart Factory and DC sectors. Developing and executing the regional smart factory strategy aligned with corporate goals. Overseeing smart factory projects from conception to completion, ensuring they meet budget, timeline, and quality standards. Leading and collaborating with cross-functional teams, including engineering, IT, and operations, to foster a culture of innovation. Utilizing data analytics and IoT technologies to optimize manufacturing processes and improve productivity. Qualifications: - Bachelor's degree in engineering, Manufacturing, or a related field - Proven experience in manufacturing, operations management, or digital transformation - Strong knowledge of smart manufacturing technologies (IoT, automation, data analytics) - Excellent leadership and communication skills Skills: - Project management expertise - Analytical mindset with problem-solving abilities - Strong interpersonal skills for team collaboration This is a full-time position.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be responsible for owning the design and delivery of parts of Data Analytics solutions based on business requirements, contributing to bringing them from the initial idea-generation phase to implementation with some supervision. You will work independently on consuming data, preparing it for analytical use, and translating business problems to data stories. You are expected to work within the scope of your team and deliver work that informs business decisions for the product/business topic you are currently working on. Utilizing foundational skills in data analysis and data visualization, you will answer business questions by creating intuitive and insightful visualizations that translate data into actionable insights, incorporating stakeholder requirements. Connecting and collaborating with stakeholders in operational and project-based roles under the guidance of a manager is a key aspect of your role. You will use effective communication to address their needs and present data insights in an accessible, business-friendly manner. Being flexible in adopting existing internal Data Analytics approaches and expanding your technical competencies when a more efficient way presents itself is essential. You will also be responsible for growing your own craft skills while leveraging Data Analytics for impact on well-defined business problems and supporting junior peers through knowledge sharing and setting a good example. Networking and proactively connecting with craft peers beyond the team's scope is encouraged. It is crucial to be familiar with the larger data ecosystem at Booking and how it relates to the work you do. You will need to connect with peers in related crafts (such as Data Engineering) as needed on specific projects to ensure successful outcomes and have a high level of knowledge about the goals of your area (e.g., track/vertical). Ensuring the quality of your work by validating it through peer review is also part of your responsibilities. In terms of communication, you will interact with Business Stakeholders, Craft team, Managers, Leadership team, DSnA Community, and other tech crafts. The types of communication will include Cooperation, Information Input, feedback, providing data outcomes to steer the business, Support & collaboration, Knowledge sharing, collaboration, and support, Data Collection & Tracking. The frequency of communication will vary from Frequent to Continuous to Occasional depending on the context. The position requires a Master's degree and 2-4 years of basic job knowledge. Additionally, you should possess the following special knowledge/skills: driven and results-oriented personality, open to feedback, detail-oriented with a focus on the bigger picture, analytical and curious mindset, strong interpersonal skills, open and friendly attitude, strong knowledge and experience in data analysis, data management, data visualization, and quality, as well as experience using data analysis and visualization tools (e.g., tableau, data studio, powerbi, mixpanel, etc) and at least one data analysis language (e.g., R, SQL, Python, etc). Please note that if your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. This may include employment history, education, and other relevant information necessary for determining your qualifications and suitability for the position.,
Posted 2 days ago
3.0 - 8.0 years
4 - 7 Lacs
Delhi, India
On-site
Key Deliverables: Manage daily store operations, ensure SOP compliance, and resolve customer escalations effectively. Oversee broadband sales in the assigned catchment area through a team of 712 field executives. Drive network expansion and ensure timely installation by coordinating with planning and project teams. Monitor online leads, track team performance, and ensure governance across all retail activities. Execute BTL (Below the Line) market activations and enhance visibility based on local demographics. Strengthen community relationships with residential societies and market associations to facilitate rollout and drive business. Increase revenue through upselling and cross-selling initiatives to both new and existing customers. Role Responsibilities: Cultivate a customer-centric service culture across the store and field team. Plan and execute sales strategies to drive early traction and sustained growth. Enforce discipline in store operations, especially around cash handling and compliance. Maintain team motivation through regular connects, recognition, and clear communication. Build effective relationships with internal teams and external partners (LCOs) to support broadband growth. Apply broadband and network knowledge for operational efficiency and business development.
Posted 5 days ago
0.0 years
0 Lacs
Pune, Maharashtra, India
On-site
With over 50 years of expertise, 62 successful projects, and approximately 9 million sq. ft. under development, Gera Developments Pvt Ltd has earned the trust of 10,000+ customers. We are not just builders of premium residential and commercial spaces; we deliver exceptional experiences anchored in our core values of trust, quality, customer-first, and innovation. Guided by our philosophy of Lets Outdo, we strive for excellence, aiming to surpass our customers expectations. Our journey of five decades, marked by unwavering commitment to putting customers first, has expanded our footprint across Pune, Goa, and Bengaluru. We have also ventured into the international market with projects in California and San Francisco, USA, establishing a global presence. Our Achievements Gera Developments Pvt Ltd is the only developer to be recognized in the top 10 Mid-size Organizations six times in a row by Great Places to Work. In the year 2023-24, we proudly ranked #9 in Best Mid-size Workplaces in India and #60 in Best Mid-size Workplaces in Asia. This year, we are the only developer amongst the top 50 Best Mid-size Workplaces, 2024 along with being honoured for Building a Culture of Innovation, testifying to our outstanding people practices. Our Culture How did we achieve this By cheering for our outdoers. We care about our team and invest in their success. We cultivate a culture of innovation, inclusiveness, high growth, and rewards, inspiring our employees to challenge themselves, become their own competition, and achieve not only their professional goals but also their self-development objectives. A Career with Us Means: Freedom to Innovate: We encourage you to bring your creative ideas to the table. Risk-Taking and Learning: Embrace risks, learn from failures, and develop new skills. Opportunities for Entrepreneurship: Countless opportunities to showcase the entrepreneur in you. Who We Are Looking For: Go-Getters: Ambitious individuals who aim high and achieve outstanding results. Innovative Thinkers: Creative minds who find solutions on the go. People of Integrity: Individuals whose greatest asset is their character. Master Jugglers: Professionals who can multitask like pros without dropping a ball. Self-Driven Enthusiasts: Action-oriented individuals who dive deep into plans without waiting for a push. We are looking for aspiring candidates as Facility Management Coordinators for our projects in Pune East & West. The job responsibilities are - Job Purpose Responsible for effectively distributing customer complaints to the appropriate CAM frontend teams for quick resolution. Arrange customer appointments for issue resolution. Process and track all CAM-related expenses across project sites. Escalation management for CAM/WAP queries Document maintenance and hygiene Roles & Responsibilities Process bills and ensure timely monthly reconciliations. Coordinate with teams for timely and qualitative closure of customer issues. Track expenses by project, prepare maintainance budgets, and monitor budget vs. actuals. Prepare and document consumables and consumption details monthly. Maintain all documentation and ensure audit compliance. Prepare and maintain all systems AMCs, warranties, and condominium handover folders. Ensure smooth client interaction, follow through on complaints, and maintain detailed documentation. Prepare PM work schedules and ensure follow-through for all relevant sites. Distribute customer complaints to frontend personnel and ensure resolution within TAT. Arrange customer availability and support frontend personnel in attending to complaints. Handle all customer correspondence and provide timely updates. Track project learnings and submit reports to HOD for analysis. Take on additional tasks and learning opportunities as assigned by the HOD. E. Technical & Functional Skills DEE or BE Electrical High integrity, commitment, and honesty. Excellent communication skills and tech-savvy. Analytical mindset to generate insights from reports. Strong adherence to processes and systems. F. Competencies Required Result Orientation Efficiency Orientation Customer Focus Team Working Integrity If you have a passion for &aposOutdoing' and embody these qualities, Gera Developments is the place for you! Join us in creating a future where excellence is the norm and innovation is a way of life. Show more Show less
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
surat, gujarat
On-site
You will be responsible for assisting in budgeting, forecasting, and cash flow planning. You will analyze financial performance and prepare MIS for Management Review. It will be your duty to identify cost-saving opportunities and financial risks. Additionally, you will supervise accounts, taxation, and finance Team Members, as well as train and mentor Junior Finance staff. Coordination with other departments to align financial planning with operations will also be part of your role. You will review and implement internal control system and financial policies. Your attention to detail, problem-solving skills, and decision-making ability will be crucial in this role. Excellent communication, team leadership, and presentation skills are necessary. An analytical mindset and strategic thinking will also be essential. Experience with ERP systems such as SAP, Tally Prime, Oracle, and proficiency in financial modeling and MIS reporting tools are required technical skills. The ideal candidate will have 3 to 5 years of post-qualification experience in strategic financial planning, with at least 2-3 years in a leadership or senior finance role, preferably in manufacturing, export, or a large-scale trading company. Qualifications required for this position include CFA (Chartered Financial Analyst) and CMA (Cost & Management Accountant). This position is full-time and requires working during day shift at the designated in-person work location.,
Posted 6 days ago
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