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2.0 - 6.0 years

4 - 8 Lacs

Ahmedabad, Gurugram, Bengaluru

Hybrid

Naukri logo

Job Summary The Marketing Technology & Operations Associate is responsible for executing and supporting various business operations requests within the Marketing & Communications department. This position involves assisting in vendor management tasks, workflow support tasks, and various project & systems tasks, including scans, reporting, and documentation. Collaboration with multiple teams is essential to ensure cohesive and strategic alignment of firm processes and operational efforts. Job Duties Operations Support Support the vendor onboarding and renewal process pulling needed reports and submitting applicable requests Maintain vendor profiles and documentation Pull system reports and conduct software scans as needed Draft operational and Martech project process documentation Support weekly onboarding and offboarding tasks: new employee communications, Marketing & Communications org chart updates, license requests, etc. Ensure tasks are completed in a timely manner aligned with project timelines Draft compelling communications informing stakeholders of project process and updates Collaborate with other team members to support cross-functional projects Workflow Systems Support Support updates to Airtable metadata Support Airtable optimization tasks and requests Support the creation of various marketing workflows within scope and communicated timelines Complete Airtable trainings and stay informed of platform updates and functionalities Draft communications of platform updates and functionalities for Airtable super users Support and field various Airtable questions across the firm Supervisory Skills N/A Qualifications, Knowledge, Skills and Abilities Education: Bachelors degree, required Major[KV1] [BD2] in Marketing, Communications, Business Administration, Business Analytics preferred Experience: Two (2) or more [KV3] [BD4] years of marketing or communications experience, required Experience working within a professional services environment (i.e., accounting, financial consulting, business advisory services and/or banking industries), preferred Experience with low/no-code platforms, preferred; prior experience with Airtable, preferred License/Certifications: N/A Software: Proficient in the use of Microsoft Office Suite, required Experience with Airtable, preferred Language: N/A Other Knowledge, Skills & Abilities: Working knowledge of marketing and operations best practices Excellent verbal and written communication and collaboration skills Excellent project management and organizational skills, and proven success of managing to a tight deadline Ability to work in a deadline-driven environment while handling multiple tasks simultaneously Ability to multi-task while working independently or within a group environment Ability to follow processes, utilize reference tools and training as needed, and demonstrate strong attention to detail Strong interpersonal and client service skills, with a consultative approach to working with marketing professionals at all levels Capacity to understand and communicate BDO business, marketplace and value proposition Driven self-starter with a proactive approach to serving professionals at all levels in a client-oriented, matrixed environment Basic knowledge of B2B marketing strategies and tactics, and their application in a professional services organization [KV1]Are there other “tech” ones that would be applicable? [BD2]Hmm. Thinking that if we found someone at rise with IT, Business Analytics that would be good too. Maybe add that? Playing off of reporting and analysis part of what we have here [KV3]Would we be ok with someone right out of college? [BD4]maybe. But since we will have no say in the person they hire at rise, I wonder is we should require some experience, since having no experience would depend on the person more...make sense?

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5.0 - 10.0 years

15 - 17 Lacs

Hyderabad

Hybrid

Naukri logo

Implementation Consultant will be responsible for implementing Products. Our clients are restaurants, restaurant groups, hotels and service retail, so having a solid understanding and appreciation for the hospitality and service industry is key! Youre a strategic leader, resourceful, self-sufficient, self-starter, with a proven history of solving problems, getting things done. You are highly client and employee focused, to deliver the best in industry experience! In addition to sound technical knowledge, the Consultant should possess exceptional analytical, communication, and customer service skills. To be successful in this role, analysts are naturally curious, problem solvers and client driven. Key Responsibilities: Take overall end-to-end responsibility & project manage the client Deployment and implementations Be the single point of contact for the project team during the Deployment/ implementation process. Ensure the implementation process is followed (Pre-assessment through to Post-implementation stage). Ensures all project members are aware of their roles & responsibilities and leads weekly project calls, including agenda and call notes, with clear actions and responsibilities. Ensure the project remains on track, all tasks completed within deadline. Update Project Plan and Opportunity plan accordingly. Accurate and Timely updates of Salesforce and Weekly Status Report. Proactively manage project risk assessment and management including clear and timely escalations as required for support and resolution. Provide input for communication strategy to Sales/CSM for review with customers. Coordinate technical set ups with technical teams and telephony departments. Conduct post implementation meetings and handover to CSM. Share ideas to Improve Implementation procedures/timelines Track progress against plan, identify changes to scope or resources and communicate these changes to stakeholders Key Qualifications: Strong project management and analytical skills. Ability to lead client meetings & produce presentations. Confident & persuasive. Commercial awareness, strong relationship building skills. Ability to work independently whilst contributing to the overall team objectives. Capacity to work virtually and strong organizational skills. Ability to drive change in the face of possible resistance. Excellent communicator at all levels both written and oral. Effective time management, multi-tasking prioritization skills. Previous experience with many of our system tools a plus: Jira, Tableau, Zen Desk, Confluence, Hive, Google Drive, Google Slides, Gong, Zoom, Customer.io, Canny, Omnivore.io, Trello, Airtable, Gainsight, Whimsical, Miro, and Salesforce. Education Bachelor's degree in business or related field Location:Hyderabad - Hybrid - US Night Shift (PST)

Posted 3 weeks ago

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5 - 7 years

15 - 25 Lacs

Pune, Mumbai, Bengaluru

Hybrid

Naukri logo

What were looking for within the Product Design team are, we believe in a thoughtful, empathetic and user-first approach to everything we do. Our mindset is that of empathy and seeking to understand. As a team, we are looking for people who share our passion for making us giving a more prominent and engaging part of social reality at large. As such, we are looking for a strategically-oriented self-starter who will champion our values (imagination, courage, kindness, respect and generosity) and care about creating equitable and inclusive spaces for all. Work locations: Bengaluru, Pune, Mumbai, Noida, Gurugram Specific to this role, we are looking for: 5+ years of content strategy experience, or a combination of content strategy and content design/UX writing experience in a product-focused environment. Experience developing and implementing content strategies and/or communications strategies for different audiences. Adept at using language that is compelling, concise, and user-centred to simplify complex interactions, guide users through a digital experience, and increase product adoption and engagement. Experience writing for web and mobile products, and a variety of content formats including instructional support content, in-app guidance, push, and email notifications. Experience creating a content design system from scratch and initiating changes and additions to guidelines and terminology as needed. Excellent communication, presentation, and analytical skills; the ability to communicate and defend concepts clearly and persuasively across different audiences and varying levels of the organization with a diplomatic and open mindset. Ability to balance multiple work streams simultaneously. Proven ability to work independently and collaborate with cross-functional team in a fast-paced environment. Meticulous approach to documentation and organization. Experience using tools including Pendo, Chameleon, Appcues, Figma, JIRA, Confluence, Courier, Maze, Airtable, or similar tools. Knowledge of UX design principles and methodologies. Knowledge and application of on-page SEO best practices. Keen interest in AI and experience incorporating AI into content workflow.

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5 - 10 years

15 - 17 Lacs

Hyderabad

Hybrid

Naukri logo

Implementation Consultant will be responsible for implementing Products. Our clients are restaurants, restaurant groups, hotels and service retail, so having a solid understanding and appreciation for the hospitality and service industry is key! Youre a strategic leader, resourceful, self-sufficient, self-starter, with a proven history of solving problems, getting things done. You are highly client and employee focused, to deliver the best in industry experience! In addition to sound technical knowledge, the Consultant should possess exceptional analytical, communication, and customer service skills. To be successful in this role, analysts are naturally curious, problem solvers and client driven. Key Responsibilities: Take overall end-to-end responsibility & project manage the client Deployment and implementations Be the single point of contact for the project team during the Deployment/ implementation process. Ensure the implementation process is followed (Pre-assessment through to Post-implementation stage). Ensures all project members are aware of their roles & responsibilities and leads weekly project calls, including agenda and call notes, with clear actions and responsibilities. Ensure the project remains on track, all tasks completed within deadline. Update Project Plan and Opportunity plan accordingly. Accurate and Timely updates of Salesforce and Weekly Status Report. Proactively manage project risk assessment and management including clear and timely escalations as required for support and resolution. Provide input for communication strategy to Sales/CSM for review with customers. Coordinate technical set ups with technical teams and telephony departments. Conduct post implementation meetings and handover to CSM. Share ideas to Improve Implementation procedures/timelines Track progress against plan, identify changes to scope or resources and communicate these changes to stakeholders Key Qualifications: Strong project management and analytical skills. Ability to lead client meetings & produce presentations. Confident & persuasive. Commercial awareness, strong relationship building skills. Ability to work independently whilst contributing to the overall team objectives. Capacity to work virtually and strong organizational skills. Ability to drive change in the face of possible resistance. Excellent communicator at all levels both written and oral. Effective time management, multi-tasking prioritization skills. Previous experience with many of our system tools a plus: Jira, Tableau, Zen Desk, Confluence, Hive, Google Drive, Google Slides, Gong, Zoom, Customer.io, Canny, Omnivore.io, Trello, Airtable, Gainsight, Whimsical, Miro, and Salesforce. Education Bachelor's degree in business or related field Location:Hyderabad - Hybrid - US Night Shift (PST)

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7 - 10 years

10 - 18 Lacs

Hyderabad, Gurgaon, Noida

Hybrid

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WIPRO Hiring!!! Role: Senior UX Designer (Visual Design) Exp: 7-10Yrs Location: Hyderabad/Noida/Gurugram Job Description:- Key Responsibilities: Collaborating with product management, engineering and other designers to help define and implement innovative solutions for the product direction, experience, and visuals Manage relationships with global business partners, brainstorm and create concepts which form the user experiences cross channel (mobile, tablet and desktop) Be a passionate advocate for the user, ground ideas in data driven solutions by partnering with our User Experience Research team to incorporate customer insights and principles throughout the creative process. Conceptualising original ideas based on user research, user studies and evaluation that bring simplicity to complex design requirements. Creating, communicating and follow design guidelines, patterns, and libraries Documenting the user experience through mock-ups, design specs, and prototype demos Creating wireframes, user flows/journeys, and site maps that communicate interaction design concepts Executing UX and visual design stages from concept to final hand-off to engineering Presenting design solutions to internal teams and business stakeholders Key Requirements: Experience: 6+ years would be preferable. Required Skills: Ability to learn quickly and take initiatives Clear understanding of core UX principles (UI design, information architecture, and product definition etc.) Experience working in direct collaboration with product leadership, development managers, and business stakeholders Experience with scrum and agile development environments Skill in combing through analytics and behavioural insights to generate new experiments and opportunities to improve our products and differentiate the user experience Clear and confident communicator with an affinity for visual storytelling , knows how to communicate with team, peers, and business leads Profound capacity to turn complex interactions into intuitive user experiences Fluency with design tools, most notably Figma, XD, Miro, Airtable and other UX & prototyping software Ability to create both high & low fidelity prototypes Excellent presentation and documentation skills Strong portfolio that demonstrates skills in User Experience processes and techniques

Posted 3 months ago

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3 - 8 years

5 - 10 Lacs

Mumbai

Work from Office

Naukri logo

We are seeking a highly skilled professional with hands-on experience in No-Code Automation tools like Zapier, Make, Airtable, and other SaaS platforms. The role will involve understanding business requirements in detail, followed by designing, implementing, onboarding, and ensuring the successful adoption of automated workflows to enhance operational efficiency across our business functions. Roles and Responsibilities: Requirement Analysis: Work closely with business stakeholders to understand operational needs and identify areas for automation. Workflow Automation Design & Implementation: Use tools like Zapier, Make, and Airtable to streamline and automate key business processes. SaaS Platform Integration: Connect various SaaS platforms to enable seamless data flow and process automation. System Optimization & Maintenance: Continuously refine and improve automation workflows for efficiency, accuracy, and scalability. Onboarding & Adoption: Train internal teams and stakeholders on newly implemented automation, ensuring smooth onboarding and high adoption rates. Troubleshooting & Support: Identify, analyse, and resolve automation-related issues to maintain system integrity. Documentation & Best Practices: Maintain detailed documentation of workflows, integrations, and automation best practices. Strategic Innovation: Research and implement emerging no-code solutions to optimize business operations. Requirements Desired Candidate profile 3+ years of experience working with no-code/low-code platforms, specifically Zapier, Make, and Airtable. Strong understanding of API-based integrations, JSON, webhooks, and SaaS-based workflows. Ability to analyse business operations and identify automation opportunities. Proactive in identifying inefficiencies and implementing smart automation solutions. Ability to work closely with cross-functional teams and train users on automated systems.

Posted 3 months ago

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