Business Operations Assistant

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About Us

proactive and versatile Business Operations Assistant

Job Summary

business development, human resources, and basic accounts coordination

Key Responsibilities

1. Business Development & Marketing

• Cold calling and lead generation through phone, email, and networking.
• Conduct client visits, presentations, and service demonstrations.
• Prepare and deliver sales pitches, proposals, and follow-up communications.
• Assist with client onboarding and relationship management.
• Maintain and update lead/client data in spreadsheets or CRM tools.
• Collect and analyze client feedback to improve service offerings.
• Support brand visibility through LinkedIn and basic marketing outreach.
• Assist in executing marketing campaigns across email, phone, and social media.
• Coordinate marketing materials and content for brand promotion.

2. Human Resources

• Assist in end-to-end recruitment: sourcing, screening, interview coordination, and onboarding.
• Maintain employee records, salary data, attendance logs, and leave tracking.
• Support HR policy implementation and statutory compliance.
• Plan and coordinate employee engagement initiatives.
• Address employee feedback and grievances through proper channels.
• Assist in training and development coordination.
• Support skill gap analysis and competency mapping.

3. Accounts Support

• Coordinate with the accounts team for invoice follow-ups and documentation.
• Maintain basic financial records, receipts, and vendor data.
• Follow up with clients for outstanding payments and invoice clarifications.
  

Requirements

• Graduate or Post-Graduate in HR, Marketing, Business Administration, or related field.
• 0–2 years’ experience in marketing, HR operations, and/or client-facing roles.
• Excellent verbal and written communication skills.
• Proficiency in MS Office (Excel, Word, PowerPoint); CRM or HRMS knowledge is a plus.
• Strong interpersonal skills with a client-focused mindset.
• Ability to multitask, prioritize, and manage responsibilities efficiently.
  

Preferred Qualifications

• Hands-on experience in recruitment and employee engagement.
• Prior exposure to tele-calling or client outreach.
• Familiarity with tools like Excel, Zoho, HubSpot, or other CRM/HRMS platforms.

Note:

If you’re enthusiastic about people, processes, and promotion, this role offers a fantastic opportunity to grow in both HR and marketing domains while being part of a dynamic and growing organization.