Business Manager

Report Yak is an ambitious young firm focused on creating corporate reports for industry-leading organizations. We conceptualize, write and design annual reports, sustainability reports and integrated reports, among others, in addition to providing consultancy services on the application of various reporting frameworks.

Responsibilities:

• Drive end-to-end sales, engaging potential clients to understand reporting needs, providing tailored solutions, and identifying new domestic and international market opportunities to achieve sales targets.
• Build and nurture strong, long-term client relationships through regular in-person meetings, fostering repeat business, referrals, testimonials, and pitching new offerings.
• Oversee floor operations, maintain high team morale and discipline, monitor performance, lead team meetings, and ensure effective communication, including regular travel to the Kolkata office.
• Collaborate on identifying and recruiting talent across various roles, conducting first-level interviews, and contributing to the onboarding and mentoring of new team members.
• Identify and pursue strategic partnership opportunities, participate in industry events, evaluate new revenue propositions, and explore/integrate AI tools and digital solutions for enhanced client service and workflow efficiency.
• Take full responsibility for Report Yak's financial position, evaluate monthly MIS and financials, and continuously seek avenues to improve margins and ensure monthly billing aligns with yearly revenue targets.

Skills:

• Proven ability to drive sales from lead to contract, meet targets, and identify new market propositions.
• Exceptional interpersonal and communication skills to build and maintain strong, long-term client relationships.
• Demonstrated capability in managing teams, fostering morale, monitoring performance, and contributing to talent acquisition and development.
• Ability to identify strategic partnerships, evaluate new business opportunities, and integrate technological advancements (including AI) for process improvement.
• Strong understanding of financial statements (MIS), revenue generation, margin improvement, and billing processes.
• Excellent verbal and written communication skills, essential for client engagement, internal collaboration, and presenting new ideas.