Business Intelligence Specialist

Job Description – Business Intelligence

Location - Mumbai

About the Team:

The Business Intelligence function serves as an independent, centralized unit for strategic thinking and decision support. Its core purpose is to assist the organization in achieving its business objectives while driving efficiency across all key metrics within the Sales and Support functions.

This team supports departments across the organization by delivering business insights, strategic reports, and visual dashboards. It plays a critical role in analyzing customer behavior, market trends, and competitive dynamics to enable senior management to make data-driven decisions, align strategies with organizational goals, and enhance cross-functional collaboration.

Key Responsibilities:

The role of AVP – Business Intelligence requires a detail-oriented, data-driven professional who can convert complex data into actionable insights to support strategic decision-making and drive operational excellence. The position involves close collaboration with cross-functional teams, including Sales, Finance, Marketing, Product, Fund Management, and the CEO’s Office.

Business Intelligence & Analytical Support:

 Provide data-driven insights and trends to support senior management decision-making.

 Develop customer segmentation strategies to enhance targeting and personalization.

 Identify opportunities for cross-sell and up-sell strategies.

 Analyze redemption trends, customer behavior, and investment patterns.

 Understand and interpret distributor behavior to inform engagement strategies.

 Monitor and report on product performance trends.

 Build financial models for profitability analysis and pricing strategy across markets.

Market & Trend Analysis:

 Extract, transform, and analyze large datasets to uncover business opportunities and patterns.

 Translate business requirements into analytical solutions in collaboration with key stakeholders.

 Conduct market share and gap analysis through geographical data assessments.

 Analyze digital ecosystem data to understand online customer behavior and engagement.

 Identify underlying drivers of key business metrics and recommend corrective actions aligned with business goals.