Business Head

Role: Business Head (Regional Director) / City Head

As a regional leader, you will take full ownership of workspace design and build projects—from pitch to delivery. This includes driving profitability, managing stakeholders, leading cross-functional teams, and ensuring every project delivers both client satisfaction and business value. You will serve as a strategic leader, aligning business development, design, project execution, and client experience around the mission of creating people-centric, high-performance work environments.

This role blends strategic leadership, P&L responsibility, and execution excellence, with a strong emphasis on client-centric outcomes and team empowerment.

Budget - 80 Lakhs per annum

Key Responsibilities

Business Leadership & Strategy

• Own and drive the overall P&L, ensuring profitability, cost control, and resource optimization across projects.
• Define and execute a strategic roadmap to win and successfully execute more business within the region or city.
• Build a culture of performance, accountability, and innovation within cross-functional teams.
• Identify growth opportunities, both in existing accounts and new partnerships.

Client Engagement & Brand Representation

• Build and nurture strong relationships with clients throughout the project lifecycle and beyond.
• Translate client vision into actionable solutions, ensuring continuous value delivery.
• Champion the company’s brand and values, converting satisfied clients into long-term partners.
• Oversee post-project engagement, feedback gathering, and success case documentation.

Pitch-to-Win Ownership

• Collaborate with Business Development to co-lead and refine value-based pitches.
• Validate design strategies and commercial proposals to maximize win probability.
• Ensure timely delivery and quality of pitch-related documents, including presentations, cost sheets, and design narratives.
• Plan for and mitigate risks associated with pitch failures or project gaps.

Project Execution Oversight

• Ensure alignment between client KPIs and internal delivery mechanisms.
• Conduct regular project reviews with Design, Project Management, and Costing teams.
• Monitor cash flow, execution timelines, and on-site adherence to design intent.
• Implement proactive risk management strategies across financial, operational, and client satisfaction metrics.

Cross-Functional Leadership

• Guide, mentor, and align multidisciplinary teams across design, costing, BD, PM, and support functions.
• Facilitate collaboration, clear communication, and problem-solving across stakeholders.
• Ensure every team member delivers against client goals and quality standards.
• Attract and retain the best talent.

Team Development

• Mentor and develop high-performing teams, encouraging collaboration and professional growth.
• Foster a supportive environment that promotes creativity, knowledge sharing, and skill development.
• Recruit and retain top talent to build a team capable of delivering exceptional design solutions.

What We Expect

• Bachelor’s in Architecture/Civil Engineering; Postgraduate in Project/Construction Management (NICMAR, RICS, or similar) or MBA preferred.
• 12–18 years of experience in workspace design, project management, or client engagement.
• Strong financial acumen and proven P&L management.
• Excellent interpersonal and negotiation skills with a customer-first mindset.
• Strategic thinker with execution focus and high adaptability.
• Leadership experience in managing large, cross-functional teams.

Success Metrics

• Financial: Deliver projects meeting or exceeding targeted profit margins.
• Client Success: Achieve high NPS, repeat business, and strong client feedback.
• Project Delivery: Ensure timely and budget-compliant project completions.
• Win Ratio: Convert a high percentage of pitches into active projects.
• Team Leadership: Build and retain engaged, high-performing teams.
• Risk Management: Proactively resolve issues and minimize escalations.
• Brand Advocacy: Generate strong client testimonials and referrals.

What We Offer

• Engaging work culture with freedom and responsibility.
• Innovative environment encouraging creativity in all aspects of the business.
• Strong career growth, learning opportunities, and inspiring projects.
• A collaborative and supportive team culture that values your strengths and expertise.

Note:

We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.