Business Development Manager

Job Title: Business Development Manager

Location: Office based in Mumbai

Reporting to: Head of Sales, India

Employment: Full time/Permanent

Primary Job Purpose

• Responsible for proactively owning the British Safety Council’s commercial performance and brand reputation across North & South India. This is a hunter role with a strong emphasis on new client acquisition for British Safety Council’s Audit & Consultancy services, including large strategic projects (1 Cr + deal value) at CXO levels.
• The individual will be responsible for identifying prospects, generating leads, conducting CXO-level outreach, and selling consultative, high-value services to senior stakeholders across Manufacturing, Real Estate, Construction, Petrochemicals, Oil & Gas and other Industrial Sectors.

Brief Description of Tasks

Responsibilities

Commercial / Sales Performance

• Achieve targeted income (revenue) over every reporting period across BSC’ Audit & Consultancy Solutions, at agreed contribution (cost of sale) margins.
• Driving a moving pipeline of above ₹6 Cr in the respective region.
• Build and effectively manage the sales pipeline for each product type, to support the consistent achievement of sales targets.
• Manage overall sales contribution by formulating and executing structured sales development plans for new business, geography and products.

Lead Generation & Client Acquisition

• Hunt for potential customers using direct methods (calling, cold calling, face-to-face meetings) and indirect methods (networking).
• Engage through consultative sales by understanding client challenges and presenting value-driven solutions.
• Provide high-quality insight into British Safety Council’s services to secure client commitment.
• Build sustainable CXO-level relationships to maximize opportunities.
• Identify, target, and win large strategic projects; lead tender-based bidding efforts.

Strategic Relationship Management

• Build and maintain a deep understanding of clients’ business activities, market needs, and competition.
• Engage with clients currently working with competitor OHS service providers, with the objective of entering and expanding BSC’s share of business.
• Collaborate with internal departments to deliver high service levels and client-focused solutions.

Sales Process & CRM Management

• Champion best practices including pipeline management, CRM usage, and sales planning.
• Proactively embed Salesforce CRM in daily sales activity.
• Represent British Safety Council professionally to all stakeholders.
• High quality reporting, forecasting with low variance in projections

Domain Knowledge & Capability Building

• Continuously build deep understanding of OHS, management systems, and evolving regulatory and industry standards to enhance consultative selling capabilities.
• Stay updated on British Safety Council’s full suite of Audit & Consultancy offerings to position solutions effectively.
• Engage in self-learning, formal training, and knowledge-sharing sessions to strengthen credibility in CXO-level conversations.

Health & Safety

To understand and carry out your own health and safety responsibilities in accordance with the management objective and to discuss your level of competence with your manager at least once a year

Skills & Qualifications

• MBA/PGDM or equivalent Post Graduation
• Excellent verbal and written communication
• Strong interpersonal, presentation, and negotiation skills
• High level of organization, prioritization, and time management
• Proficient in CRM tools (preferably Salesforce)
• Ability to build internal and external relationships

Experience

• Minimum 8 years in B2B consultative/solution selling
• Strong commercial credibility and ability to influence at CXO level
• Experience in new market development and sales growth
• Proven track record in target-driven solution sales, tendering and winning large strategic projects
• Skilled in managing complex sales cycles and discretionary services
• Experience working in field-based roles with cross-functional teams

Behavioural Competence

• Professional, credible, and commercially focused
• Strategic thinker with strong business judgment
• Results-oriented and data-driven
• Aligned with corporate behavioural standards