Business Development Manager (BDM)

Job Description

Job Position: Key Accounts Manager Location: Vijayawada Languages: Fluent English Experience: 1+ Years Job Type: Full time Job role: Field sales Job Roles & Responsibilities: Client Relationship Management: o Exclusively manage relationships: Be the dedicated point of contact for architects and interior designers, understanding their unique requirements and building lasting relationships. o Personalized solutions: Tailor our metal designs to meet the specific needs and preferences of each client, ensuring a bespoke and memorable experience. o Effective communication: Ensure seamless communication between clients and internal teams, facilitating a smooth collaboration process. Account Planning and Strategy: o Strategic account plans: Develop and execute comprehensive account plans aligned with the overall company objectives, maximizing revenue from existing accounts. o Upselling and cross-selling: Identify opportunities to introduce new products or services, enhancing the value proposition for clients. o Market feedback and integration: Provide insights from client interactions to the sales and design teams for continuous product improvement and development. Client Engagement and Communication: o Proactive engagement: Regularly reach out to clients to understand evolving needs, preferences, and potential challenges. o Timely updates: Provide clear and timely communication on product updates, new offerings, and industry trends, ensuring clients are well-informed. o Feedback sessions: Conduct periodic reviews with clients to gather feedback, address concerns, and strengthen the partnership. Collaboration with Sales and Design Teams: o Seamless coordination: Collaborate closely with the sales and design teams to ensure client requirements are met efficiently and designs exceed expectations. o Achieving sales targets: Work collaboratively towards achieving sales targets and overall revenue growth through effective account management. · Experience & Education: o 1+ years of experience in client relationship management, preferably in luxury and premium segments. o Bachelor's degree in a relevant field; additional certifications are a plus. · Technical Competencies: o Proficiency in data-driven decision-making and analysis. o Familiarity with CRM systems and tools. Other Competencies/Attributes: o Excellent communication and interpersonal skills. o Proven ability to navigate and influence client decision-making processes. o Goal-driven with a proactive attitude. o Meticulous attention to detail and a focus on client satisfaction.