Business Development Manager (BDM)

Key Roles & Responsibilities1. Sales Strategy & Planning

• Develop and implement effective sales strategies aligned with company goals.
• Set monthly, quarterly, and annual sales targets for the team.
• Monitor market trends and competitor activities to adjust strategies.

2. Team Leadership & Management

• Lead, guide, and motivate the sales team to achieve their targets.
• Conduct regular team meetings, training sessions, and performance reviews.
• Ensure proper allocation of leads and fair workload distribution.

3. Sales Operations & Performance Monitoring

• Track day-to-day sales activities and ensure timely follow-ups.
• Review and analyse lead conversion reports and suggest improvements.
• Maintain accurate sales records and update CRM/Excel sheets regularly.

4. Customer Relationship Management

• Build strong relationships with clients and maintain high customer satisfaction.
• Handle escalated customer issues and ensure timely resolution.
• Ensure professional communication and follow-up with all potential leads.

5. Coordination & Collaboration

• Coordinate with marketing, operations, and training teams for smooth workflow.
• Provide feedback to the marketing team about lead quality and campaign performance.
• Work closely with management to align sales goals with organizational plans.

6. Reporting & Documentation

• Submit daily, weekly, and monthly sales performance reports to management.
• Provide insights on sales trends, challenges, and opportunities.
• Prepare presentations and data summaries for review meetings.

7. Target Achievement & Revenue Growth

• Ensure the team consistently meets or exceeds sales targets.
• Create action plans for low-performing team members.
• Identify new business opportunities and partnerships to grow revenue.

8. Compliance & Process Management

• Ensure the team follows sales protocols, documentation standards, and company policies.
• Monitor adherence to follow-up timelines and lead management procedures.
• Maintain discipline, professionalism, and ethical sales practices.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person