Job Summary: We are seeking a talented and creative Photographer & Videographer to capture high-quality images and videos of our exquisite handcrafted products. You will play a key role in showcasing our craftsmanship through visually engaging content for our website, social media, and marketing materials. As a visual storyteller, you'll help create impactful imagery and videos that highlight the beauty, quality, and uniqueness of our products. Key Responsibilities 1. Video Production & Filming Plan, shoot, and produce high-quality video content for a variety of purposes, including product showcases, promotional videos, tutorials, and social media content. Set up lighting, cameras, and audio equipment for video shoots to achieve the desired visual and audio quality. Capture a variety of shots, including close-ups, product details, lifestyle scenarios, and installation processes, ensuring that the videos effectively communicate the intended message. Maintain and organize all video production equipment, ensuring it is in optimal condition and available for shoots. 2. Video Editing & Post-Production Edit raw video footage into polished final content, ensuring a seamless flow and compelling visual narrative. Incorporate sound effects, voiceovers, graphics, animations, and music to enhance video quality and engagement. Color correct and grade footage to ensure consistency and alignment with the brands visual style. Create short-form and long-form video content based on project requirements, optimizing videos for different platforms and formats (e.g., website, social media, email marketing). 3. Creative Concept Development Collaborate with the creative, merchandising, and marketing teams to develop concepts, storyboards, and scripts for video content. Propose new ideas and innovative approaches for video content to drive customer engagement and enhance product presentation. Conceptualize creative ways to showcase product features and benefits through video, including the use of animations, 3D visualizations, and interactive content. Qualifications: Proficient in post-production software (e.g., Adobe Light room, Photoshop, Premiere Pro, Final Cut Pro). Proven experience as a photographer and videographer, with a strong portfolio showcasing product photography and video content. Experience with both studio and on-location shoots. Proficient in post-production software (e.g., Adobe Lightroom, Photoshop, Premiere Pro, Final Cut Pro). Skills: Strong knowledge of camera equipment, lighting setups, and audio for video shoots. Excellent photo editing and video editing skills with a keen eye for detail. Ability to work under tight deadlines and manage multiple projects. Knowledge of visual storytelling techniques and how to create compelling content for social media platforms. Preferred: Experience with motion graphics or animation (e.g., After Effects) is a plus. Experience with e-commerce photography and creating content specifically for online stores.

Job Summary: We are seeking a detail-oriented and proactive Production and Payment Processing Coordinator to join our manufacturing unit. In this role, you will oversee the seamless flow of production orders, manage payment processing for our customers, and ensure timely and accurate order fulfillment. You will be an integral part of ensuring that production schedules are met, customer inquiries are handled efficiently, and all payment-related processes are accurate and processed on time. You will work closely with production teams, customer support, and the finance department to ensure our handcrafted products are delivered in a timely manner, with all customer payments correctly processed and tracked. Key Responsibilities: Production Order Processing: Monitor Production Orders: Track incoming production orders and ensure they are processed promptly and accurately. Liaise with the production team to ensure that all orders are prioritized and deadlines are met. Ensure that production timelines align with customer expectations, coordinating between departments to minimize delays. Maintain Inventory Levels: Monitor raw materials and supplies inventory to ensure production can proceed without interruption. Coordinate with suppliers to place orders for necessary materials, ensuring a smooth production flow. Update Order Status: Update customers on the status of their orders, including any delays or changes to delivery schedules. Maintain accurate records of production status, ensuring up-to-date information is available for customer support and sales teams. Customer Support: Address Customer Inquiries: Handle customer inquiries related to order status, production timelines, and product availability. Resolve any issues related to the production or payment process, ensuring customer satisfaction. Coordinate with Sales/Marketing: Collaborate with the sales team to understand customer needs and ensure that the production team can meet specific order requirements. Provide feedback to the marketing team regarding customer requests or concerns that might impact production. Payment Processing: Invoice Generation and Tracking: Process and generate invoices for orders, ensuring all information is accurate before sending them to customers. Confirm receipt of customer payments and update financial records accordingly. Payment Reconciliation: Ensure that all payments (credit card, bank transfers, etc.) are correctly processed, tracked, and reconciled with the companys financial records. Work closely with the finance team to ensure payments are recorded correctly, and discrepancies are investigated and resolved. Manage Payment Delays or Issues: Monitor outstanding payments and coordinate with customers to ensure timely payment. Assist customers with payment issues, offering support in resolving billing discrepancies or providing payment solutions. Qualifications: Experience: Proven experience in production order processing, payment handling, or customer service in a manufacturing environment. Previous experience in an operations or coordinator role, preferably in a crafts, manufacturing, or e-commerce setting. Skills: Strong organizational and time-management skills, with the ability to juggle multiple tasks and deadlines. Detail-oriented and accurate in managing both production schedules and financial records. Excellent communication skills for liaising between production teams, customers, and finance. Basic understanding of invoicing, payment processing, and order fulfillment systems. Proficient in MS Office, especially Excel, and knowledge of accounting or ERP software is a plus. Personal Attributes: Strong problem-solving abilities with the capacity to handle customer concerns effectively. Ability to work in a fast-paced environment and adapt to changing priorities. Excellent interpersonal skills and the ability to work well across different departments. Customer-focused mindset with a strong commitment to delivering high-quality service. Organized, responsible, and comfortable working with sensitive information (financial records, customer data).

Roles and Responsibilities Develop and maintain strong relationships with customers through effective communication and relationship building. Identify opportunities for upselling and cross-selling products/services to increase revenue growth. Ensure timely closure of sales deals by effectively handling customer queries and concerns. Monitor customer satisfaction levels, addressing any issues promptly to ensure high levels of engagement. Desired Candidate Profile 2-6 years of experience in banking or financial services industry as a Branch Manager or similar role. Strong skills in customer handling, customer interaction, customer relationship management, selling skills, upselling/cross-selling techniques. Excellent convincing ability, selling to customer needs, solving queries efficiently.

Roles and Responsibilities Develop new business opportunities through lead generation, prospecting, and relationship building with potential clients. Manage existing client relationships to ensure retention and upsell/cross-sell opportunities. Identify target markets, develop sales strategies, forecast revenue growth, and plan sales activities to achieve targets. Collaborate with internal teams (e.g., marketing) to create effective targeted marketing campaigns. Analyze sales data to optimize sales processes and improve overall performance. Desired Candidate Profile 1-4 years of experience in B2B sales or related field. Proven track record of success in generating leads, closing deals, and meeting or exceeding sales targets. Excellent communication skills for building strong relationships with clients at all levels. Ability to work independently as well as part of a team; self-motivated with high energy level.

Customer Service Representative (CSR) is integral to delivering exceptional service to customers seeking high-quality brass and white metal embellishments for their interiors. The gallery specializes in handcrafted products such as main door embellishments, wall murals, partition grills, and nameplates, blending traditional and contemporary styles. Key Responsibilities Customer Engagement & Assistance Greet and engage walk-in customers at the Bangalore showroom. Understand customer preferences for items such as main door embellishments , wall murals , partition grills , and nameplates . Guide clients through the available options based on design, size, and material. Product Guidance Explain the craftsmanship, customization possibilities, and maintenance of brass and white metal products. Help customers visualize products within their home or office interiors, offering aesthetic recommendations. Order Management Assist customers in placing customized or catalog orders. Ensure all order details (measurements, finishes, delivery timelines) are accurately documented. Coordinate with production and logistics teams to ensure timely delivery. Customer Support & Follow-Up Handle post-sale queries related to product installation, care, or minor defects. Track and follow up on delivery timelines and ensure customer satisfaction. Manage complaints politely and work to resolve any issues effectively.laitoncrafts.com+8AmbitionBox+8laitoncrafts.com+8 Showroom Operations Maintain an organized, clean, and visually appealing showroom. Track inventory levels and assist in updating product displays. Handle billing and basic administrative tasks. Key Skills Needed Communication: Strong verbal and written communication skills to effectively interact with customers. Product Knowledge: Ability to learn and retain detailed information about products and services. Customer Service Orientation: A passion for providing excellent customer service and building strong relationships. Problem-Solving: Ability to address and resolve customer issues promptly and effectively. Organizational Skills: Capable of managing multiple tasks and maintaining accurate records. Language Proficiency: Fluency in English and regional languages (e.g., Kannada, Hindi) is advantageous. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Leave encashment Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Are you willing to work on Sunday's? Experience: Customer service: 1 year (Required) Location: Basavangudi, Bengaluru, Karnataka (Required) Work Location: In person

Roles and Responsibilities Manage front office operations, ensuring a smooth flow of guests and visitors. Handle customer queries, resolve issues, and provide excellent customer service. Maintain accurate records of guest interactions, sales transactions, and inventory management. Collaborate with other departments to ensure seamless communication and efficient workflow. Provide product demonstrations and support sales efforts when needed. Desired Candidate Profile 1-3 years of experience in retail or related industry (front desk, guest relations). Excellent communication skills for effective customer handling. Strong convincing power for successful sales pitches. Ability to work independently with minimal supervision while maintaining high levels of accuracy. Working Days: In this position, employees work six days a week, including Sundays. They can choose any other working day as their weekly off instead of Sunday.

A Business Development Executive in the interior design sector focuses on generating new business opportunities, building client relationships, and growing the company's portfolio. They often work with architects, developers, and other industry professionals to secure projects. This role requires strong communication, negotiation, and sales skills, as well as an understanding of market trends and design concepts. Key Responsibilities: Lead Generation: Identifying potential clients and generating leads through networking, market research, and digital marketing. Client Relationship Management: Building and maintaining strong relationships with existing and potential clients. Sales and Business Development: Presenting design proposals, negotiating contracts, and securing projects. Market Research: Staying updated on industry trends, competitor activities, and client preferences. Team Collaboration: Working with design and marketing teams to align business strategies with company goals. Reporting and Analysis: Tracking business performance, analyzing sales data, and providing regular reports. Project Coordination: Overseeing project timelines, budgets, and ensuring client satisfaction. Skills and Qualifications: Sales and Business Development: Experience in sales, particularly in the interior design industry, is crucial. Client Relationship Management: The ability to build and maintain strong client relationships is essential. Communication and Interpersonal Skills: Excellent communication, negotiation, and presentation skills are required. Industry Knowledge: A good understanding of design concepts, space planning, and interior trends is necessary. CRM Software Proficiency: Experience with CRM tools like Salesforce or HubSpot is beneficial. Project Management: Ability to manage project timelines, budgets, and ensure client satisfaction.

Key Responsibilities:  Customer Support: o Engage with customers to understand their interests and preferences in Laiton crafts. o Provide accurate information about products, services, pricing, and availability. o Assist customers in placing orders, tracking shipments, and processing returns or exchanges.  Issue Resolution: o Investigate and resolve customer complaints in a timely and empathetic manner. o Escalate complex issues to the appropriate department for resolution when necessary.  Relationship Management: o Build and maintain positive relationships with customers by providing excellent service. o Follow up with customers to ensure their inquiries are resolved to their satisfaction.  Administrative Tasks: o Maintain accurate records of customer interactions and transactions. o Update customer information in the database during and after each call or correspondence.  Team Collaboration: o Work closely with other departments such as sales, shipping, and product development to ensure seamless customer service. o Collaborate with colleagues to improve processes and enhance the overall customer experience. o Sales Associate  Sales Techniques: Utilize effective sales strategies to encourage purchases and upselling. o Product Knowledge: Maintain a deep understanding of Laiton craftsmanship, including the history, techniques, and artists involved. o Handling Transactions: Process sales transactions efficiently and manage payment systems. Skills and Qualifications:  Proven customer support experience or experience in a similar role.  Strong phone contact handling skills and active listening.  Excellent communication and interpersonal skills.  Ability to multi-task, prioritize, and manage time effectively.  Familiarity with CRM systems and practices.

🧾 Job Summary:We are seeking a motivated and customer-focused Inside Sales Executive to manage walk-in customers, understand their needs, present suitable product solutions, and drive upsell and cross-sell opportunities. This role also involves maintaining strong customer relationships for retention, and performing key administrative coordination to ensure smooth sales operations. 🎯 Key Responsibilities: 🛍 Customer Interaction & Sales Greet and assist walk-in customers in a professional and friendly manner. Understand customer needs through active listening and needs assessment. Present appropriate products or services that match customer requirements. Promote upselling and cross-selling opportunities to maximize revenue. Provide product demos and explain features, pricing, and benefits clearly. 🤝 Customer Retention & Service Build long-term relationships with customers to ensure repeat business. Handle post-sale follow-ups, queries, or service requests. Maintain a customer-first approach to enhance satisfaction and loyalty. 🗂 Administrative & Coordination Manage customer data, interactions, and transactions in CRM or internal systems. Generate sales invoices, quotations, and follow-up documentation. Coordinate with warehouse, logistics, and support teams to ensure order accuracy and timely delivery. Support store/office operations through reporting, inventory checks, and stock updates. ✅ Key Requirements: 🎓 Education & Experience: Bachelor’s Degree preferred. 1–3 years of experience in inside sales, retail sales, or customer-facing roles. 💼 Skills Excellent verbal communication and interpersonal skills. Strong product knowledge and the ability to explain technical or detailed features simply. Proficiency in MS Office and CRM tools (e.g., Salesforce, Zoho). Attention to detail and multitasking abilities. Customer-oriented mindset with persuasive selling techniques. Working Days: In this position, employees work six days a week, including Sundays. They can choose any other working day as their weekly off instead of Sunday.

Key Responsibilities: 1. Customer Engagement & Relationship Building  Build and maintain strong, long-term relationships with customers.  Understand customer needs and preferences to offer personalized product recommendations.  Serve as the main point of contact for VIP or frequent buyers. 2. Sales Support & Upselling  Collaborate with the sales team to manage customer accounts and close sales.  Identify upselling and cross-selling opportunities based on purchase history and customer behavior.  Provide after-sales support and follow-up. 3. Customer Service Management  Handle customer inquiries, feedback, and complaints promptly and professionally.  Resolve issues related to orders, delivery, product quality, or returns.  Ensure high levels of customer satisfaction and retention. 4. CRM System Management  Maintain and update customer databases (e.g., HubSpot, Zoho, Salesforce).  Track customer interactions, order history, and communication logs.  Generate reports on customer trends, complaints, and loyalty metrics. 5. Loyalty & Retention Programs  Design and implement customer loyalty or reward programs.  Track effectiveness of retention strategies and make improvements.  Encourage repeat purchases through email marketing, exclusive offers, and personalized promotions. Skills and Qualifications:  Proven customer support experience or experience in a similar role.  Strong phone contact handling skills and active listening.  Excellent communication and interpersonal skills.  Ability to multi-task, prioritize, and manage time effectively.  Familiarity with CRM systems and practices.  High school diploma; additional qualifications will be a plus. Attributes:  Customer-focused mindset with a passion for helping people.  Problem-solving skills and the ability to think creatively to resolve issues.  Patience and empathy in handling customer concerns.  Adaptability to navigate through different customer personalities and situations.  Commitment to continuous learning and improvement.