Business Development Manager (BDM)

The Job description is as follows:

The Business Development Manager will be responsible for identifying new business opportunities, driving client acquisition, and nurturing long-term client relationships. The role involves prospecting potential clients, presenting customized solutions, and collaborating cross-functionally to ensure seamless service delivery and client satisfaction.

Key Responsibilities:

A. Business Development

• Identify and prospect new business opportunities through cold calling, networking, referrals, and market research.

• Prepare and present customized proposals, presentations, and service offerings to potential clients.

• Achieve defined targets for client acquisition, revenue generation, and market expansion.

• Maintain and regularly update the business development pipeline and CRM tools to track leads, opportunities, and conversions.

• Conduct ongoing market and competitor analysis to identify industry trends, opportunities, and potential threats.

• Represent the organization at industry events, exhibitions, and networking forums to build brand visibility and partnerships.

B. Client Engagement & Relationship Management

• Serve as the primary point of contact for key clients post-sale, ensuring smooth onboarding and service delivery.

• Build and maintain strong, value-driven relationships with clients across different organizational levels.

• Conduct regular client meetings, reviews, and feedback sessions to assess satisfaction and identify evolving needs.

• Address client queries, concerns, and escalations promptly with a proactive, service-oriented approach.

• Collaborate closely with internal teams (Training, Operations, Content, etc.) to ensure deliverables meet or exceed client expectations.

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Key Skills & Competencies:

• Strong communication, negotiation, and presentation skills.

• Strategic thinking with a results-driven approach.

• Ability to build rapport and long-term business relationships.

• Proficiency in CRM tools and MS Office Suite.

• Excellent organizational and time management abilities.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Expected Start Date: 18/12/2023