Business Development Executive (BDE)

We are seeking a motivated and dynamic Admissions & Business Development Executive to join our music institute. This role blends consultative sales, customer relationship management, and community outreach to convert inquiries into confirmed student enrollments. The ideal candidate will be proactive, persuasive, and passionate about helping students begin their musical journey. Key Responsibilities 1. Lead Handling & Follow-ups Handle inbound leads from web forms, social media, referrals, and walk-ins. Conduct outbound calls to prospective leads from campaigns and the internal database. Maintain consistent follow-ups via phone, WhatsApp, and email. Achieve daily call productivity (20–60 calls based on pipeline). 2. Consultative Selling Identify each student’s musical goals (hobby learning, grade exams, professional training). Recommend the most suitable programs (vocals, instruments, or theory). Address objections and build trust in the academy’s offerings. 3. CRM Management Log every interaction, status update, and lead note accurately. Maintain a clean and updated pipeline (no duplicates, clear status). Generate and share daily/weekly reports from CRM. 4. Demo Booking & Coordination Promote and schedule trial/demo classes. Coordinate with faculty and operations team for smooth execution. Send reminders, track attendance, and follow up for conversions. 5. Sales Closure & Payments Convert demo attendees into enrolled students. Guide customers through the payment process (online/offline). Confirm payments and share onboarding materials with students/parents. 6. Incentives & Targets Consistently achieve or exceed monthly enrollment targets. Participate in performance-based incentive programs. 7. Reporting & Meetings Submit structured end-of-day reports. Attend daily huddles and weekly performance reviews. Engage in training to improve sales and communication skills. 8. Field Work & Outreach Represent the institute at local events, workshops, schools, and communities. Support event execution (demo days, talent hunts, music camps). Collect inquiries and generate leads during outreach. 9. Social Media & Reputation Management Respond to direct messages and comments on Instagram, Facebook, and WhatsApp Business. Engage with reviews (thank positive ones, resolve negative ones diplomatically). Share and promote academy events, highlights, and offers online. Capture leads from social interactions and feed into CRM. Requirements 1–3 years of experience in sales, business development, or admissions (preferably in education/training). Excellent communication and persuasion skills (English & local language preferred). Strong interpersonal and relationship-building ability. Proficiency with CRM tools and MS Office/Google Workspace. Ability to manage multiple leads and meet daily call/interaction targets. Self-motivated, energetic, and target-driven. Willingness to travel locally for events and outreach. Passion for education, music, or the performing arts is a strong plus.