The Front Desk Manager at Muzigal Academy is a full-time and multi-functional position. The incumbent reports to the Academy Owner. S/he plays a pivotal role in managing sales & marketing activities at the academy that include making calls and responding to queries, ensuring steady stream of walkins, maintaining CRM Hygiene, undertaking walk-in management tasks - conduct academy tour, scheduling demo with Faculty, communicating with the walkin to ensure enrollment. Responsibilities Establishing rapport with the walkins and obtaining their relevant information to help in the right choice of course. Counselling the prospects on making the right choice of music learning through the various Muzigal information collaterals. Introduce the learning structures through Muzigal Preparatory Curriculum Framework and explain the learning progression Learn> Play > Inspire Ensuring Facility is managed efficiently as per company protocol Conduct outbound calls to prospective students and parents to provide information about the academy's courses and offerings. Achieve and exceed weekly/monthly sales targets through effective telephonic communication and follow-up. Implement sales strategies to convert leads into enrollments. Provide regular reports on tele calling and sales activities. Keeping the CRM updated for the Muzigal academy Be willing to work extra hours and on holidays if required. Any other duties as assigned by the reporting manager. Education and Skills Required High School / Graduate Strong communication and people skills Knowledge of office management and basic book-keeping Excellent knowledge of MS Office applications (especially Excel and Word) Good organizational and multitasking abilities Problem-solving skills Eye for detail Customer service orientation Working knowledge of Regional/Local Language, English & Hindi Work Experience Experienced candidates with willingness or strong desire to work. Preference will be given to candidates with minimum of one years experience in a similar position. Preference will be given to candidates with previous experience in tele calling and digital marketing or handing social media profiles. Job Location Nallagandla, Hyderabad. Salary 2.0L-2.4L CTC based on qualifications, experience and interview Timings 11 AM to 8:15 PM on weekdays 10 AM to 7:15 PM on weekends Any week day can be taken as week off Education: Bachelor's (Preferred) Experience: Total work: 1 year (Preferred) Counselling: 1 year (Preferred) Schedule: Fixed shift Weekend availability Supplemental Pay: Commission pay Performance bonus Language: English (Preferred) Work Location: In person, Nallagandla.
Responsibilities: * Manage class scheduling & student progress reports * Prepare lesson plans using graded curriculum * Maintain professionalism at all times * Collaborate with school music department
The Sales Executive is responsible for driving student enrollments at the music academy through effective phone-based communication. This role combines customer relationship management, product (course) knowledge, and sales techniques to convert inquiries into confirmed admissions. In addition to telecalling, the executive will also be involved in occasional field work, such as visiting communities and overseeing the execution of local events or workshops organized periodically to generate new leads. 1. Lead Handling & Follow-ups Inbound Leads: Handle inquiries via web forms, social media, referrals, or footfall. Outbound Calls: Reach out to leads in the internal database and through external campaigns. Follow-ups: Systematic engagement via phone, WhatsApp, and email to nurture prospects. Call Volume: Maintain daily call productivity (~20–60 calls depending on pipeline). 2. Consultative Selling Identify the student’s musical interest and goals (e.g., leisure learning, grade exams, professional). Recommend appropriate course options in vocals, instruments, or theory. Address objections confidently and build value in the academy's offerings. 3. CRM Management Accurately log all interactions, status changes, and notes in the CRM. Maintain hygiene of lead pipeline: avoid duplicates, mark dead leads, and prioritize hot leads. Use CRM tools to generate daily and weekly reports. 4. Demo Booking & Coordination Actively promote trial/demo sessions and ensure high attendance. Coordinate with faculty and the operations team to schedule sessions smoothly. Send reminders and follow-up immediately post-demo for conversions. 5. Sales Closure & Payment Handling Convert demo attendees into paying students by creating urgency and offering clarity. Guide customers through fee payment processes (online or offline). Ensure payment confirmations and share welcome/onboarding materials. 6. Incentives & Performance Targets Meet or exceed monthly sales targets (e.g., 50 enrollments). 7. Reporting & Meetings Submit structured End-of-Day (EOD) reports. Attend daily huddles for updates, training, and peer performance comparisons. Participate in weekly reviews and goal-setting sessions. 8. Soft Skills & Professionalism Communicate clearly and empathetically across all touchpoints. Display high emotional intelligence when dealing with parents or anxious learners. Stay motivated and courteous even in high-pressure or repetitive tasks. 9. Field Work: Event & Community Engagement Community Outreach: Travel to local communities, apartment complexes, or schools to promote the academy. Event Execution: Support setup and logistics of music camps, demo days, or talent hunt events. Lead Generation: Collect inquiries and build on-the-ground interest through personal interaction. Representation: Serve as the face of the brand during outreach events. 10. Social Media Management & Response Handling DM Response: Monitor and reply to direct messages and story replies on platforms like Instagram, Facebook, or WhatsApp Business. Review Engagement: Thank customers for positive reviews and handle negative ones diplomatically. Post Promotion: Share posts or stories about events, student highlights, and offers. Lead Capture: Identify interested users from comments and messages and enter them into CRM for follow-up.
You will be working as a Western Vocal Instructor at Muzigal, located in Bengaluru North. Your primary responsibility will be to provide vocal coaching, conduct voice lessons, and offer music education to students. You will collaborate closely with students to enhance their vocal skills, deepen their understanding of music theory, and improve their overall performance capabilities. To excel in this role, you should possess skills in Music Theory and Music Education, along with proficiency in Vocal Coaching, Vocal Instruction, and Voice Lessons. Strong communication and interpersonal skills are essential for effectively engaging with students. You should also have the ability to create personalized learning plans tailored to each student's needs. Prior experience in teaching in a classroom setting would be advantageous. Ideally, you should hold a Bachelor's degree in Music, Music Education, or a related field to be considered for this position at Muzigal. Join us in our mission to democratize music learning and make quality music education accessible to all individuals through innovative technology and expert instruction.,
We are seeking a motivated and dynamic Admissions & Business Development Executive to join our music institute. This role blends consultative sales, customer relationship management, and community outreach to convert inquiries into confirmed student enrollments. The ideal candidate will be proactive, persuasive, and passionate about helping students begin their musical journey. Key Responsibilities 1. Lead Handling & Follow-ups Handle inbound leads from web forms, social media, referrals, and walk-ins. Conduct outbound calls to prospective leads from campaigns and the internal database. Maintain consistent follow-ups via phone, WhatsApp, and email. Achieve daily call productivity (20–60 calls based on pipeline). 2. Consultative Selling Identify each student’s musical goals (hobby learning, grade exams, professional training). Recommend the most suitable programs (vocals, instruments, or theory). Address objections and build trust in the academy’s offerings. 3. CRM Management Log every interaction, status update, and lead note accurately. Maintain a clean and updated pipeline (no duplicates, clear status). Generate and share daily/weekly reports from CRM. 4. Demo Booking & Coordination Promote and schedule trial/demo classes. Coordinate with faculty and operations team for smooth execution. Send reminders, track attendance, and follow up for conversions. 5. Sales Closure & Payments Convert demo attendees into enrolled students. Guide customers through the payment process (online/offline). Confirm payments and share onboarding materials with students/parents. 6. Incentives & Targets Consistently achieve or exceed monthly enrollment targets. Participate in performance-based incentive programs. 7. Reporting & Meetings Submit structured end-of-day reports. Attend daily huddles and weekly performance reviews. Engage in training to improve sales and communication skills. 8. Field Work & Outreach Represent the institute at local events, workshops, schools, and communities. Support event execution (demo days, talent hunts, music camps). Collect inquiries and generate leads during outreach. 9. Social Media & Reputation Management Respond to direct messages and comments on Instagram, Facebook, and WhatsApp Business. Engage with reviews (thank positive ones, resolve negative ones diplomatically). Share and promote academy events, highlights, and offers online. Capture leads from social interactions and feed into CRM. Requirements 1–3 years of experience in sales, business development, or admissions (preferably in education/training). Excellent communication and persuasion skills (English & local language preferred). Strong interpersonal and relationship-building ability. Proficiency with CRM tools and MS Office/Google Workspace. Ability to manage multiple leads and meet daily call/interaction targets. Self-motivated, energetic, and target-driven. Willingness to travel locally for events and outreach. Passion for education, music, or the performing arts is a strong plus.
We are seeking a motivated and dynamic Admissions & Business Development Executive to join our music institute. This role blends consultative sales, customer relationship management, and community outreach to convert inquiries into confirmed student enrollments. The ideal candidate will be proactive, persuasive, and passionate about helping students begin their musical journey. Key Responsibilities 1. Lead Handling & Follow-ups Handle inbound leads from web forms, social media, referrals, and walk-ins. Conduct outbound calls to prospective leads from campaigns and the internal database. Maintain consistent follow-ups via phone, WhatsApp, and email. Achieve daily call productivity (20–60 calls based on pipeline). 2. Consultative Selling Identify each student’s musical goals (hobby learning, grade exams, professional training). Recommend the most suitable programs (vocals, instruments, or theory). Address objections and build trust in the academy’s offerings. 3. CRM Management Log every interaction, status update, and lead note accurately. Maintain a clean and updated pipeline (no duplicates, clear status). Generate and share daily/weekly reports from CRM. 4. Demo Booking & Coordination Promote and schedule trial/demo classes. Coordinate with faculty and operations team for smooth execution. Send reminders, track attendance, and follow up for conversions. 5. Sales Closure & Payments Convert demo attendees into enrolled students. Guide customers through the payment process (online/offline). Confirm payments and share onboarding materials with students/parents. 6. Incentives & Targets Consistently achieve or exceed monthly enrollment targets. Participate in performance-based incentive programs. 7. Reporting & Meetings Submit structured end-of-day reports. Attend daily huddles and weekly performance reviews. Engage in training to improve sales and communication skills. 8. Field Work & Outreach Represent the institute at local events, workshops, schools, and communities. Support event execution (demo days, talent hunts, music camps). Collect inquiries and generate leads during outreach. 9. Social Media & Reputation Management Respond to direct messages and comments on Instagram, Facebook, and WhatsApp Business. Engage with reviews (thank positive ones, resolve negative ones diplomatically). Share and promote academy events, highlights, and offers online. Capture leads from social interactions and feed into CRM. Requirements 1–3 years of experience in sales, business development, or admissions (preferably in education/training). Excellent communication and persuasion skills (English & local language preferred). Strong interpersonal and relationship-building ability. Proficiency with CRM tools and MS Office/Google Workspace. Ability to manage multiple leads and meet daily call/interaction targets. Self-motivated, energetic, and target-driven. Willingness to travel locally for events and outreach. Passion for education, music, or the performing arts is a strong plus.
We are looking for a friendly, organized, and proactive Front Office Coordinator to be the first point of contact for students, parents, and visitors at our music institute. This role combines front desk operations with student relationship management and administrative support, ensuring smooth daily functioning and excellent customer experience. Key Responsibilities Greet and assist visitors, students, and parents, creating a welcoming atmosphere. Manage front desk operations: answering calls, responding to emails, and handling inquiries. Maintain accurate student records, schedules, and databases. Book rehearsal and performance spaces for teachers and students. Handle office administration: post, deliveries, supplies, notice boards, and signage. Provide administrative support to staff and students as needed. Record client interactions and maintain CRM updates. Assign emergency classes and follow up with clients. Support sales efforts by promoting music programs to prospective customers. Make calls to schedule demo sessions and follow up with customers regarding schedules or program updates. Ensure smooth communication between teachers, students, and parents. Requirements Excellent communication and interpersonal skills. Prior experience in front desk, customer service, or administrative roles. Ability to multitask, prioritize, and manage competing tasks efficiently. Highly personable, empathetic, and student/parent-focused approach. Strong organizational and record-keeping abilities. Basic computer skills; familiarity with CRM or scheduling software is a plus. Commitment to the safety, safeguarding, and welfare of students. Desirable Qualities Love of music and general musical knowledge Flexibility, proactivity, and enthusiasm Excellent team-working skills and hands-on approach What We Offer: Competitive salary and benefits package Opportunity to work in a dynamic and creative environment Professional development and growth opportunities We look forward to hearing from you!
Responsibilities: * Conduct regular assessments & provide feedback * Teach piano/keyboard skills through interactive lessons * Collaborate with students on performance preparation