Business Development Executive - APT

Job TitleBusiness Development ExecutiveFunctionSalesReports ToHead Branch SalesLocationAPT, BangaloreTravel Required25%50%75%About DHL Blue Dart Express India:AtBlue Dart,we go beyond delivering shipmentswe deliver trust, precision, and excellence
As Indias most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network Backed by the strength ofDHL Group, we bring together international standards with deep local expertise Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day We are proud to be consistently ranked amongIndias Top 100 Great Places to Workand recognized as part of the DHL GroupsTop Employercertification across multiple regions Being anEmployer of Choiceis not just a goalits a fundamental part of who we are We are committed to creating a workplace where people feel valued, empowered, and proud to belong If you're looking to join a purpose-led, people-first organization that shapes Indias supply chain with integrity and careBlue Dart is where you belong Position Overview:The Business Development Executive/Sr BDE is responsible for driving revenue growth through effective sales process management across all product categories, including DP, International, Retail, Cargo, and E-Retail This role involves implementing sales strategies, enhancing customer relationships, and maximizing profitability through channel partners Additionally, the Assistant Manager monitors performance metrics and ensures adherence to standard operating procedures to achieve branch objectives Job Purpose:The Business Development Executive/Sr BDE is responsible for driving revenue growth and profitability across all product categories by effectively managing sales processes and relationships with customers and channel partners This role focuses on implementing strategic sales initiatives and achieving performance targets to enhance branch performance Key Roles Responsibilities:Drive revenue growth by implementing effective sales strategies for all product categories, including DP, International, Retail, Cargo, and E-Retail Monitor branch revenue performance against targets, identifying deviations and taking corrective actions as needed Enhance profitability of branch customers and key accounts through regular analysis and relationship management Ensure adherence to Standard Operating Procedures (SOPs) and sales process guidelines within the branch Follow up on product-specific sales leads and ensure timely closure in collaboration with the telemarketing team Negotiate rates and service offers with customers, ensuring compliance with pricing guidelines Develop and maintain strong relationships with potential large clients and channel partners to maximize revenue Track product-wise yields and implement plans to meet established targets Ensure timely collections and manage account receivables to meet financial objectives Update prospect details in the SAFFIRE software package daily and communicate service issues to internal and external customers Qualifications Experience:Education:Bachelors degree in business administration, Marketing, Sales, or a related field; a Masters degree (MBA) is preferred Relevant certifications in sales management or marketing (e g , Certified Sales Professional (CSP), Professional Certified Marketer (PCM)) are advantageous Experience:Minimum of 2-5 years of experience in sales, marketing, or business development roles, with at least 2-3 years in a supervisory or managerial capacity Proven track record of driving revenue growth and managing sales operations within the logistics or express delivery industry Strong experience in developing and executing strategic sales plans, monitoring performance metrics, and achieving financial targets Familiarity with customer relationship management (CRM) systems and sales analytics tools to track performance metrics and customer interactions Excellent communication and interpersonal skills, with the ability to engage effectively with internal teams and external clients Skills Capabilities:Core Technical Skills:Proficiency in sales management techniques and strategies Strong understanding of market analysis and competitive landscape Experience with CRM software and sales analytics tools Knowledge of logistics and express delivery industry practices Ability to develop and implement effective marketing plans Behavioural Competencies:Strong leadership skills with the ability to motivate and develop a high-performing sales team Excellent communication and interpersonal skills for building customer relationships Strategic thinking and problem-solving abilities to drive sales performance Adaptability and resilience in responding to changing market conditions Customer-focused mindset with a commitment to delivering high-quality service and solutions Key Performance Indicators:Sr No Key Result AreasKey Performance Indicators (KPIs)1Revenue Growth- % achievement of branch revenue targets- % increase in overall sales volume year-over-year- Revenue generated from new customer acquisitions2Customer Relationship Management- Customer satisfaction score (NPS or similar metrics)- % of customer complaints resolved within defined turnaround times3Operational Efficiency- % adherence to Standard Operating Procedures (SOPs)- Average turnaround time for closing sales leads4Team Development- Employee engagement scores within the sales team- % of team members participating in training and development programs5Cost Management- % adherence to budget for sales-related expenses- % reduction in cost per lead generated6Performance Monitoring- Timeliness of reporting on sales performance metrics to management- % of initiatives completed on schedule7Market Expansion- Number of new clients acquired in targeted segments- % increase in market share for assigned product categoriesWhy join DHL Blue DartWhen you join us, youre not just taking a jobyoure becoming part of a purpose-led movement thats reshaping the future of logistics across India and the world At Blue Dart, we dont just deliver parcelswe deliver excellence, innovation, and opportunity every day Heres what makes us stand out:Great Place to WorkCertifieda testament to our people-first culture, inclusive environment, and commitment to your growth and well-being Competitive payand performance-linked rewards that truly recognize your impact Structured learning,global exposure, and on-the-job coaching to help you grow faster than ever Best-in-class benefitsfrom comprehensive medical cover (including optional parental care) to financial wellness and generous time off A culture that celebratesdiversity, innovation, and bold thinkingwhere your voice is heard and your contributions matter Global career pathsacross the DHL Group, opening doors to opportunities in 220+ countries and territories The pride of working withIndias most awarded logistics brand, trusted by millions and driven by purpose This is your chance to do meaningful work, build a career without borders, and thrive in a company thats not just a logistics leaderbut a Great Place to Work Come grow with us