Job Title: Sr. Territory Service Representative Function: Operation Reporting To: Area Head Location: Vapi About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India's logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Purpose Responsible for all inbound and outbound operations at the Service Centre and ensuring timely, accurate and profitable delivery. Key Responsibilities :- Operational Service to the customer by Intact and timely Pickup and delivery of shipments (field work) Ensure connection of shipments picked up from own route Develop territory / route. Grow business with existing customers in the route Generating Sales lead Sharing Competition information. Self grooming and upgradation of product and operations knowledge People Provide direction, guidance and support to employees to help them discharge their duties effectively Monitor the performance of the team on a continuo us basis to identify key performers. Mentor and coach subordinates to develop the team's capabilities and build a robust succession pipeline. Ensure that the Service Centre is adequately staffed as per the manpower requirements. Ensure high level of employee engagement and retention of key performers. Why Join DHL Blue Dart When you join us, you become part of a purpose-driven organization that's redefining logistics across India and beyond. Here's what you can expect: Competitive compensation and performance-linked incentives that reward your contribution. Continuous learning through structured development programs, on-the-job coaching, and access to global best practices. Comprehensive benefits including medical insurance (with optional parental cover), financial wellness programs, and generous paid time off. A strong culture of recognition , inclusion, and respect-where your ideas matter and achievements are celebrated. Access to cross-functional and global career paths within DHL Group's diverse business portfolio. The pride of working for India's most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries. Join us and be part of a company that's not only a leader in logistics-but also a trusted Employer of choice , committed to your growth, well-being, and long-term success.
Job Title Business Development Executive Function Sales Reports To Manager - Business Development Location THR, Thrissur Travel Required 25% ? 50% ? 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments-we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal-it's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and care- Blue Dart is where you belong . Position Overview: The Business Development Executive/Sr.BDE is responsible for driving revenue growth through effective sales process management across all product categories, including DP, International, Retail, Cargo, and E-Retail. This role involves implementing sales strategies, enhancing customer relationships, and maximizing profitability through channel partners. Additionally, the Assistant Manager monitors performance metrics and ensures adherence to standard operating procedures to achieve branch objectives. Job Purpose: The Business Development Executive/Sr.BDE is responsible for driving revenue growth and profitability across all product categories by effectively managing sales processes and relationships with customers and channel partners. This role focuses on implementing strategic sales initiatives and achieving performance targets to enhance branch performance. Key Roles & Responsibilities: Drive revenue growth by implementing effective sales strategies for all product categories, including DP, International, Retail, Cargo, and E-Retail. Monitor branch revenue performance against targets, identifying deviations and taking corrective actions as needed. Enhance profitability of branch customers and key accounts through regular analysis and relationship management. Ensure adherence to Standard Operating Procedures (SOPs) and sales process guidelines within the branch. Follow up on product-specific sales leads and ensure timely closure in collaboration with the telemarketing team. Negotiate rates and service offers with customers, ensuring compliance with pricing guidelines. Develop and maintain strong relationships with potential large clients and channel partners to maximize revenue. Track product-wise yields and implement plans to meet established targets. Ensure timely collections and manage account receivables to meet financial objectives. Update prospect details in the SAFFIRE software package daily and communicate service issues to internal and external customers. Qualifications & Experience: Education: Bachelor's degree in business administration, Marketing, Sales, or a related field a Master's degree (MBA) is preferred. Relevant certifications in sales management or marketing (e.g., Certified Sales Professional (CSP), Professional Certified Marketer (PCM)) are advantageous. Experience: Minimum of 2-5 years of experience in sales, marketing, or business development roles, with at least 2-3 years in a supervisory or managerial capacity. Proven track record of driving revenue growth and managing sales operations within the logistics or express delivery industry. Strong experience in developing and executing strategic sales plans, monitoring performance metrics, and achieving financial targets. Familiarity with customer relationship management (CRM) systems and sales analytics tools to track performance metrics and customer interactions. Excellent communication and interpersonal skills, with the ability to engage effectively with internal teams and external clients. Skills & Capabilities: Core Technical Skills: Proficiency in sales management techniques and strategies. Strong understanding of market analysis and competitive landscape. Experience with CRM software and sales analytics tools. Knowledge of logistics and express delivery industry practices. Ability to develop and implement effective marketing plans. Behavioural Competencies: Strong leadership skills with the ability to motivate and develop a high-performing sales team. Excellent communication and interpersonal skills for building customer relationships. Strategic thinking and problem-solving abilities to drive sales performance. Adaptability and resilience in responding to changing market conditions. Customer-focused mindset with a commitment to delivering high-quality service and solutions. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Revenue Growth - % achievement of branch revenue targets - % increase in overall sales volume year-over-year - Revenue generated from new customer acquisitions 2 Customer Relationship Management - Customer satisfaction score (NPS or similar metrics) - % of customer complaints resolved within defined turnaround times 3 Operational Efficiency - % adherence to Standard Operating Procedures (SOPs) - Average turnaround time for closing sales leads 4 Team Development - Employee engagement scores within the sales team - % of team members participating in training and development programs 5 Cost Management - % adherence to budget for sales-related expenses - % reduction in cost per lead generated 6 Performance Monitoring - Timeliness of reporting on sales performance metrics to management - % of initiatives completed on schedule 7 Market Expansion - Number of new clients acquired in targeted segments - % increase in market share for assigned product categories Why join DHL Blue Dart When you join us, you're not just taking a job-you're becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcels-we deliver excellence, innovation, and opportunity every day. Here's what makes us stand out: Great Place to Work Certified -a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being. Competitive pay and performance-linked rewards that truly recognize your impact. Structured learning, global exposure , and on-the-job coaching to help you grow faster than ever. Best-in-class benefits -from comprehensive medical cover (including optional parental care) to financial wellness and generous time off. A culture that celebrates diversity, innovation, and bold thinking -where your voice is heard and your contributions matter. Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories. The pride of working with India's most awarded logistics brand , trusted by millions and driven by purpose. This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leader-but a Great Place to Work. Come grow with us.
Qualification : Minimum 12 th pass. Experience : Preferably with 1-2 years of experience from Service Centre background. Age : 20 to 28 years Knowledge: Should know local geography. Skills: - Should possess a two-wheeler - Should possess a valid DL (Driving License) - High organizational commitment - Good team worker - Preferably knows basic Computers - Good communication in Local/Hindi/English languages.
SENIOR TERRITORY SERVICE REPRESENTATIVE Delivery 1. Unloading the bags from vehicle 2. Scan the shipments 3. Primary Sorting and Secondary sorting 4. Outscan the shipments as per delivery route 5. Delivering the shipment as per package address only 6 Take an acknowledge form customers through device (BYOD) 7. Update correct status code for undelivered shipments at customer address 8. Delivery process will be briefed through a training 9. Handing over of cod amount on the same day to the supervisor 10. Undelivered shipments needs to be handed over to the supervisor 11. Proper dress code and carry field bags all the delivery points Pickup 1. Pickup as per SOP 2. Timely pickup at customer place as per cut off timing 3.Check if serviceable location 4. Count number of shipments at the customer and take acknowledgement on the pickup sheet 5. Inscan the shipment at the office and handle Rapid entry 6. Primary and secondary sorting of the shipments 7. Bagging process 8. Canvas bags to be Loaded in to thevehicle 9. Reaching location for timely connection
Join our Sales Support Team at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre! Job Title: Manager - SLS, Graphics Designer Job Grade - K Job Location: Mumbai Are you dynamic and results-oriented with a passion for logistics Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF) a Great Place to Work certified organization. We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,800 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization. In this role, you will have the opportunity to deliver top-quality graphics service within the Sales Servic e line, supporting our DGFF regions and countries globally. The role will involve collaborating with Sales & Marketing representatives and assisting them with graphics solutions. Key Responsibilities: Create visually appealing designs for various digital and print media using Adobe Creative Cloud tools. Develop and execute creative concepts for marketing campaigns, social media content, branding materials, and more. Collaborate with the marketing team to ensure consistency in brand messaging and visual identity across all platforms. Stay updated on design trends, techniques, and best practices to continuously improve the quality of our designs. Adapt designs for different platforms and formats while maintaining brand guidelines and specifications. Work efficiently to meet project deadlines and deliver high-quality designs that exceed expectations. Design Preparation by using Canva (online design tool) and PowerPoint to create simple yet visually appealing graphics and presentations. Required Skills/Abilities: Graduate (bachelor's degree from a recognized University in any discipline). Proficiency in Adobe Creative Cloud tools, including InDesign, Illustrator, Photoshop, and Adobe Premier Pro. Well versed with Canva & power point. Strong portfolio showcasing creative design skills and previous work. Excellent understanding of social media requirements and formats. Ability to work both independently and collaboratively in a fast-paced environment. Attention to detail and a keen eye for aesthetics. Strong communication and interpersonal skills. Prior experience in a similar role is preferred. Excellent organizational and time management abilities. Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.
Job Title Executive - Key Accounts Function Customer Service Reports To Manager - Key Accounts Location MRO, Chennai Travel Required 25% ? 50% 75% ? About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments-we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal-it's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and care- Blue Dart is where you belong . Position Overview: The Executive/Sr Executive Key Accounts is responsible for delivering exceptional customer service to national and regional key accounts, driving revenue growth through strong client relationships. This role serves as the primary contact for client inquiries, ensuring timely service delivery and proactive issue resolution while tracking performance metrics to enhance customer satisfaction. The position requires a deep understanding of client needs to effectively position Blue Dart's services and achieve financial targets. Job Purpose: To provide exceptional customer service to national and regional key accounts while driving revenue growth through strategic relationship management. This role ensures client satisfaction by addressing inquiries and proactively meeting their business needs. Key Roles & Responsibilities: Serve as the primary point of contact fo r assigned key accounts, addressing queries, issues, and grievances efficiently. Build and maintain strong relationships with key decision-makers to identify business opportunities and drive revenue growth. Understand client needs to effectively position Blue Dart's services, ensuring timely service delivery and proactive shipment tracking. Monitor revenue performance, implement corrective actions to meet targets, and provide regular updates to clients. Track Net Service Levels (NSLs) and initiate remedial actions to enhance customer satisfaction, including handling claims as per company policy. Qualifications & Experience: Education: Any bachelor's degree. Relevant certifications in customer service or account management are a plus. Experience: Minimum of 5 years of experience in customer service, account management, or sales within the logistics or transportation industry. Proven track record of managing key accounts and driving revenue growth. Experience in building and maintaining relationships with senior decision-makers in client organizations. Skills & Capabilities: Core Technical Skills: Strong understanding of logistics and supply chain management principles. Proficiency in CRM software and data analysis tools to track performance metrics. Excellent knowledge of customer service best practices and complaint resolution processes. Behavioural Competencies: Exceptional communication and interpersonal skills for relationship building. Strong problem-solving abilities and proactive approach to addressing client needs. Ability to work collaboratively in a team environment and manage multiple priorities effectively. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Maximize Financial Performance from Assigned Key Accounts - % increase in revenues from the assigned key accounts - Cross-sell revenues generated from the assigned key accounts 2 Drive Customer Satisfaction in Assigned Key Accounts - Net Service Levels (NSLs) achieved - Customer Loyalty scores measured through surveys - % Call back commitment being met 3 Ensure Effective Customer Complaint Handling - % of claims settled within defined timelines - % adherence to defined turnaround times (TATs) for complaints 4 Ensure Performance Driven Culture - Adherence to Performance Management system timelines and guidelines - Participation in performance reviews and feedback sessions Why join DHL Blue Dart When you join us, you're not just taking a job-you're becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcels-we deliver excellence, innovation, and opportunity every day. Here's what makes us stand out: Great Place to Work Certified -a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being. Competitive pay and performance-linked rewards that truly recognize your impact. Structured learning, global exposure , and on-the-job coaching to help you grow faster than ever. Best-in-class benefits -from comprehensive medical cover (including optional parental care) to financial wellness and generous time off. A culture that celebrates diversity, innovation, and bold thinking -where your voice is heard and your contributions matter. Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories. The pride of working with India's most awarded logistics brand , trusted by millions and driven by purpose. This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leader-but a Great Place to Work. Come grow with us.
Assistant Manager Job Overview The Assistant Manager Supply Chain & Logistics Operations will support the planning, execution, and optimization of supply chain and logistics processes, ensuring timely and cost-effective movement of goods while maintaining high operational standards. Key Responsibilities 1. Supply Chain Strategy & Operations Assist in developing and executing supply chain strategies across procurement, inventory, distribution, and logistics. Monitor supply chain performance via KPIs and support enhancements to drive operational excellence. 2. Logistics & Distribution Management Oversee logistics operations including inbound/outbound transportation, warehousing, and deliveries to maintain efficiency and cost-effectiveness. Coordinate with freight partners, negotiate service rates, and ensure compliance with legal and operational standards. Manage documentation for shipments and customs where needed. 3. Inventory & Vendor Management Maintain optimal inventory levels, conduct audits, and minimize shortages or overstock situations. Evaluate and manage supplier performance support contract negotiations to optimize cost, quality, and delivery. 4. Analytics, Reporting & Cost Control Generate reports on inventory, logistics metrics, procurement, and cost variances assist in forecasting and demand planning. Identify cost-reduction opportunities and help implement continuous improvements. 5. Compliance & Risk Management Ensure adherence to regulations and internal SOPs for logistics and supply chain practices. Help develop risk mitigation plans addressing disruptions in transportation, customs, or vendor activities.
Your IT Future, Delivered Senior Software Engineer (.NET) With a global team of 5600 IT professionals, DHL IT Services enables DHL to connect people and keep the global economy running by continuously innovating and creating sustainable digital solutions . We work globally beyond borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technological backbone of the biggest logistics company in the world. Our offices in Germany, Malaysia, Czech Republic and India have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about software development. Our Store Solutions team is continuously expanding. We are looking for a Senior Software Engineer with a focus on mobile app development. In our diverse environment you can always grow depending on your qualification level. We are working in an agile way, heavily focusing on a team approach where the whole team shares the responsibility for the sprint results and drives continuous improvements. We are convinced that teamwork with a shared responsibility is a major key factor for our success. Our teams are product-oriented, with end-to-end responsibility for the whole lifecycle of the product. In addition to actual development, the work includes tasks that are necessary to ensure continuous support of the software product after rollout in production. At DHL, we use agile frameworks, perform daily scrum meetings, reviews every other week, and regular retrospectives to provide guidance for the team and foster continuous improvement processes. Grow together Our mission in Store Solutions is We strive for a business-partner-centric and product-centric organization, that lives E2E responsibility by maximizing team empowerment. In our division, we provide a competitive advantage for the group by collecting and processing data from around 35.000 connected devices from all DHL retail stores across Germany. To enable the DHL retail stores to provide postal services and sell products, we create and maintain different software products ranging from stationary cashbox systems to mobile solutions. As our work has a direct impact on the end-customer experience in DHL retail stores, the high quality of our products means everything to us. Like our company, our teams are global. We have technical teams located in Chennai, Hyderabad, Prague, Darmstadt and Bonn, each with their individual mix of people coming from different nations and working together in a hybrid work model. To help us collaborate better, we use tools like Teams, Jira, Confluence, Azure DevOps or Miro. Most importantly, we are a team that supports each other, even in tough times, with every member striving to make things better every day. Ready to embark on the journey Here's what we are looking for: We plan to set up new teams to further strengthen our India division. Together with your team you will take part in the development of a multi-platform application to sell products and postal services in the DHL retail stores. Our current application runs on Windows (.NET Core with .NET MAUI / .NET Framework). We are striving to create one multi-platform application that operates on both Android mobile devices and Windows desktop devices We are looking for experienced developers with very good technical skills and strong knowledge in software engineering who help us to add new services to the existing application. Typically, your day would include: Understanding the business requirements Creating design and architecture guidelines Developing the multi-platform application in a collaborative way, together with your team Creating unit tests / automated system tests (TDD) Supporting your team by sharing knowledge Driving continuous improvement of the daily work in your team Collaborate with the team through pull requests review processes The project is part of a roadmap initiative with the aim to migrate a Windows-based fat client solution to a new multiplatform service-based application. This includes the future use of cloud-based technology. You will be part of the team responsible for implementing new services in our .NET MAUI application. As we are currently developing the technical base of our application in parallel, a high degree of adaptability is required for your daily work. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications
Your IT Future, Delivered. Senior Infrastructure Engineer With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about software development. Our Pack station Solution team is continuously expanding. We are looking for a Infrastructure Specialists with focus on develop and maintain Infrastructure in a cloud-based environment. You can always grow within our diverse environment. We are working in an agile way, heavily focusing on a team approach where the whole team shares the responsibility for the sprint results and drives continuous improvements. We are convinced that teamwork with a shared responsibility is a major key factor for our success. Our teams are product-oriented, with end-to-end responsibility for the whole life cycle of the product. In addition to actual development, the work includes tasks that are necessary to ensure continuous support of the software product after rollout in production. We use agile frameworks, perform daily scrum meetings, biweekly reviews, and regularly retrospectives to provide guidance for the team and foster continues improvement processes. Grow together. Our mission in Store Solutions is We strive for a business partner and product-centric organization, that lives E2E responsibility by maximizing team empowerment. In our division we provide a competitive advantage for the group by collecting and processing data from roundabout 35.000 connected devices from all DHL retail stores across Germany. To enable the DHL retail stores to provide postal services and sell products we create and maintain different software products ranging from stationary cashbox system to mobile solutions. As our work has a direct impact to the end-customer experience in DHL retail stores the high quality of our products means everything for us. Like our company, our teams are global. We have technical teams located in Chennai, Prague, Darmstadt and Bonn, each with their individual mix of persons coming from different nations and working together in a hybrid work model. To help us collaborate better, we use tools like Teams, Jira or Confluence. Most importantly, we are a team that supports each other, even in tough times, with every member striving to make things better every day. Ready to embark on the journey Here's what we are looking for: We are planning to transition the current backend for the DHL retail store environment from a hardware-based system to a cloud-based solution. This new system will be developed within a Microsoft Azure Cloud environment, utilizing AKS, SQL Server, and various other Azure services. To meet this challenge, we are looking to strengthen our team with new members. As a Infrastructure Specialists, in a cloud-based environment. Responsibilities: - Perform structured error analyses to identify and resolve issues. - Demonstrate high communication skills with team members and stakeholders. - Connect and integrate various interfaces efficiently. - Develop and maintain Cloudbees Jenkins pipelines (Infrastructure as Code). - Develop new environments and workflows using GitHub Actions. - Configure and manage Apache httpd servers. - Develop and maintain scripts in Python for automation and development tasks. - Use Docker and Podman for containerization and deployment. - Administer Linux system s and perform Linux Shell/Bash scripting. - Apply network knowledge in development and troubleshooting. - Create and manage RPM packages for software distribution. Requirements: - DevOps Infrastructure Engineer with significant experience. - Experience with Cloudbees Jenkins pipeline development (Infrastructure as Code). - Experience with GitHub Actions. - Proficiency in Apache httpd configuration. - Skilled in Python programming. - Experience with Docker and Podman. - Comfortable with Linux administration and Shell/Bash scripting. - Strong network knowledge. - Experience in RPM packaging. - Excellent communication skills. Work Result: Develop and Maintain Cloud Infrastructure Skill Area: DevOps Infrastructure Technology: Cloudbees Jenkins, GitHub Actions, Docker/Podman, Linux Proficiency - Technology: Expert If you are a passionate Infrastructure, keen to continuously improve your knowledge in a multi-cultural hybrid team don't hesitate to apply. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe. We rely on heavily self-motivated employees who love to communicate and support each other, keen to learn new things every day. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications.
About DHL Group and Finance Services DHL Group the logistics provider of the world with over 590,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain. Finance Services - Who we are We are over 700 financial professionals who provide high-quality finance and accounting services to DHL Group. We operate the financial and accounting processes for over 140 units of Express, P&P, Group Functions, Freight, eCommerce and Supply Chain - in Germany, the Alps and beyond. Our payment factory operates for over 800 group units worldwide. The strengths that define us are shaped by our employees : mature digitalized processes, high-quality services, future-oriented projects and highly satisfied business partners. We are not only the experts for OTC, PTP, RTR, Billing and Master data processes . We develop and operate efficient digital solutions and manage professional projects . We offer expert consulting services and manage hybrid financial processes . Our mission: We help the Group to become better by making finance easy. We are THE partner organization for finance and accounting. In summary: Excellence in Financial Services. Simply Delivered. Ready to immerse yourself in the exciting world of Finance Services Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of Finance Services colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group, join us in our APAC region. We are looking for an immediate, full-time, permanent position in APAC at Chennai, India. Job Purpose: Responsible for ensuring correct master data records in the system. Manage/Support the migration of master data records from old ERP to new ERP. Responsible for managing cost centers and profit centers for the company. Responsible for Billing activities and quality reporting activities in the area of finance to our internal customers / stakeholders. Your tasks: Ensure high quality of Master Data (Vendor, Customer, Cost Centers, and Profit Centers) in the system. Follow-up with business partners for insufficient information in master data records and update the records. Provide professional billing and query management to internal customers / stakeholders. Execute controlling processes and activities to collect, compile, verify, analyze financial and / or non-financial information to provide accurate and timely information for management decision making. Ensure all data submission is completed within the agreed timelines. Ensure the Master Data and general finance processes comply with global/regional standards and, where there are deviations, these are adequately substantiated. Execute monthly accounting and reporting activities in line with the accounting policies of DHL. Provide feedback to system owner on quality and issues in processing. Adhere to required standards, terms, and procedures in service delivery. Under close supervision gather and enter relevant data to provide effective administrative support. To efficiently carry out Ad-hoc tasks as assigned by Location Manager / Global team. Analyse issues and suggest enhancements in existing operational processes. Support and administer a range of Controlling processes and activities like monthly reporting, analysis for specific business area(s) as per set standards and timelines. Your profile: Education Level: Bachelor's degree in commerce and accounting. Experience Level: 1-2 years Solid understanding of MS office basic bookkeeping and accounting principles Data entry and analytical skills along with a knack for numbers Hands-on experience with accounting software like SAP / S4 HANA and Bizagi. Proficiency in English We offer: Great oppo rtunity to work for the biggest logistics company in the world International and virtual environment Flexibility and great opportunity to learn Tempting Compensation and benefits DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If this is something you would like to do, don't hesitate and start your application.
Job Title: Business Development Executive / Senior Business Development Executive Function: Commercial - Sales RCS Grade: N Reporting To: Area Head Location: Bareilly About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India's logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Position Overview The Business Development Executive / Senior Business Development Executive is responsible for driving revenue growth within the assigned Area by effectively managing the sales process for all products, including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role will also focus on revenue enhancement through channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centers (FCCs), and One-Stop Centers (OSCs). The incumbent will play a crucial role in customer acquisition, relationship management, and adherence to company sales policies. Job Purpose This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry. Key Responsibilities Sales & Revenue Growth Monitor and drive Area revenue performance to achieve targeted sales growth and profitability. Evaluate the profitability of key accounts and take corrective measures to achieve profit targets. Track product-wise yields regularly and develop action plans to meet set targets. Manage the end-to-end sales process for the Area, ensuring revenue growth for all products. Sales Operations & Compliance Ensure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners. Implement sales and marketing strategies to enhance market share and profitability. Follow up and ensure closure of product-specific sales leads received from telemarketing or other departments. Negotiate rates and service offerings with customers within set approval limits. Maintain and update prospect details in the Saffire system on a daily basis. Address and resolve customer service issues in coordination with internal and external stakeholders. Provide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability. Drive Sales Capability: Collection & Remittance Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks. People Management Guide and support the sales team to ensure high performance and goal alignment. Ensure optimal staffing levels within the Area sales team. Qualifications Education Graduate degree in Business Administration, Sales, Marketing, or a related field. An MBA or Postgraduate degree in Sales & Marketing is preferred. Experience 1-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry. Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage. Technical Skills & Experience Core Technical Skills Strong understanding of sales processes, revenue management, and market expansion strategies. Experience in logistics, courier services, or supply chain management. Proficiency in using sales tracking tools like Saffire and Avature. Knowledge of data analytics and business intelligence tools for tracking sales trends and performance. Behavioural Competencies Result-Oriented: Strong drive to achieve sales targets and revenue growth. Customer-Centric: Ability to develop and maintain strong customer relationships. Analytical Thinking: Proactive approach to market analysis and business development. Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement. Key Performance Indicators (KPIs) S.No Key Result Areas (KRAs) Key Performance Indicators (KPIs) 1 Growth in Area Revenues % achievement of product-wise Achievement of yield targets (Yield per piece) for all products 2 Drive Market Growth % increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts 3 Ensure Timely Collections Achievement of Logic Remittance targets Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets) 4 Drive Sales Capability, Productivity, and Process Adherence Achievement of Sales KPIs and compliance with SOPs 5 New Product Development Successful implementation of new products in the Area 6 Foster a Performance-Driven Culture Timely adherence to Performance Management System guidelines 7 Drive Employee Morale and Engagement Employee retention and engagement metrics
Qualification : Minimum 12th pass preferably Graduate. Experience : 3-4 years of experience from Service Centre background. Age :28 to 32 years Knowledge: Should know local geography. Skills: - Should possess a two-wheeler - Should possess a valid DL (Driving License) - High organizational commitment - Good team worker - Preferably knows basic Computers - Good communication in Local/Hindi/English languages. Delivery 1. Unloading the bags from vehicle 2. Scan the shipments 3. Primary Sorting and Secondary sorting 4. Outscan the shipments as per delivery route 5. Delivering the shipment as per package address only 6 Take an acknowledge form customers through device (BYOD) 7. Update correct status code for undelivered shipments at customer address 8. Delivery process will be briefed through a training 9. Handing over of cod amount on the same day to the supervisor 10. Undelivered shipments needs to be handed over to the supervisor 11. Proper dress code and carry field bags all the delivery points Pickup 1. Pickup as per SOP 2. Timely pickup at customer place as per cut off timing 3.Check if serviceable location 4. Count number of shipments at the customer and take acknowledgement on the pickup sheet 5. Inscan the shipment at the office and handle Rapid entry 6. Primary and secondary sorting of the shipments 7. Bagging process 8. Canvas bags to be Loaded in to thevehicle 9. Reaching location for timely connection
Job Title: Business Development Executive / Senior Business Development Executive Function: Commercial - Sales RCS Grade: N Reporting To: Manager - Business Development Location:Pune About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India's logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Position Overview The Business Development Executive / Senior Business Development Executive is responsible for driving revenue growth within the assigned Area by effectively managing the sales process for all products, including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role will also focus on revenue enhancement through channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centers (FCCs), and One-Stop Centers (OSCs). The incumbent will play a crucial role in customer acquisition, relationship management, and adherence to company sales policies. Job Purpose This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry. Key Responsibilities Sales & Revenue Growth Monitor and drive Area revenue performance to achieve targeted sales growth and profitability. Evaluate the profitability of key accounts and take corrective measures to achieve profit targets. Track product-wise yields regularly and develop action plans to meet set targets. Manage the end-to-end sales process for the Area, ensuring revenue growth for all products. Channel Partner & Customer Management Develop and maintain strong relationships with existing customers, ensuring revenue retention. Identify and drive new business opportunities through channel partners. Monitor and enhance channel partner performance in terms of revenue, sales, and profitability. Support sales capability-building initiatives for sales teams and channel partners. Sales Operations & Compliance Ensure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners. Implement sales and marketing strategies to enhance market share and profitability. Follow up and ensure closure of product-specific sales leads received from telemarketing or other departments. Negotiate rates and service offerings with customers within set approval limits. Maintain and update prospect details in the Saffire system on a daily basis. Address and resolve customer service issues in coordination with internal and external stakeholders. Provide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability. Collection & Remittance Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks. People Management Guide and support the sales team to ensure high performance and goal alignment. Ensure optimal staffing levels within the Area sales team. Qualifications Education Graduate degree in Business Administration, Sales, Marketing, or a related field. An MBA or Postgraduate degree in Sales & Marketing is preferred. Experience 1-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry. Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage. Technical Skills & Experience Core Technical Skills Strong understanding of sales processes, revenue management, and market expansion strategies. Experience in logistics, courier services, or supply chain management. Proficiency in using sales tracking tools like Saffire and Avature. Knowledge of data analytics and business intelligence tools for tracking sales trends and performance. Behavioural Competencies Result-Oriented: Strong drive to achieve sales targets and revenue growth. Customer-Centric: Ability to develop and maintain strong customer relationships. Analytical Thinking: Proactive approach to market analysis and business development. Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement. Key Performance Indicators (KPIs) S.No Key Result Areas (KRAs) Key Performance Indicators (KPIs) 1 Growth in Area Revenues % achievement of product-wise and channel-wise revenue targets Achievement of yield targets (Yield per piece) for all products 2 Drive Market Growth % increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts 3 Enhance Revenues via Channel Partners Revenue targets achieved through RSPs and other channel partners 4 Ensure Timely Collections Achievement of Logic Remittance targets Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets) 5 Drive Sales Capability, Productivity, and Process Adherence Achievement of Sales KPIs and compliance with SOPs 6 New Product Development Successful implementation of new products in the Area 7 Foster a Performance-Driven Culture Timely adherence to Performance Management System guidelines 8 Drive Employee Morale and Engagement Employee retention and engagement metrics
Job Title Manager - Business Development Function Sales Reports To Head - Branch Sales Location KAR, Karur Travel Required 25% ? 50% ? 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments-we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal-it's a fundamental part of who we are. We are co mmitted to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and care- Blue Dart is where you belong . Position Overview: The Business Development Executive/Sr.BDE is responsible for driving revenue growth through effective sales process management across all product categories, including DP, International, Retail, Cargo, and E-Retail. This role involves implementing sales strategies, enhancing customer relationships, and maximizing profitability through channel partners. Additionally, the Assistant Manager monitors performance metrics and ensures adherence to standard operating procedures to achieve branch objectives. Job Purpose: The Business Development Executive/Sr.BDE is responsible for driving revenue growth and profitability across all product categories by effectively managing sales processes and relationships with customers and channel partners. This role focuses on implementing strategic sales initiatives and achieving performance targets to enhance branch performance. Key Roles & Responsibilities: Drive revenue growth by implementing effective sales strategies for all product categories, including DP, International, Retail, Cargo, and E-Retail. Monitor branch revenue performance against targets, identifying deviations and taking corrective actions as needed. Enhance profitability of branch customers and key accounts through regular analysis and relationship management. Ensure adherence to Standard Operating Procedures (SOPs) and sales process guidelines within the branch. Follow up on product-specific sales leads and ensure timely closure in collaboration with the telemarketing team. Negotiate rates and service offers with customers, ensuring compliance with pricing guidelines. Develop and maintain strong relationships with potential large clients and channel partners to maximize revenue. Track product-wise yields and implement plans to meet established targets. Ensure timely collections and manage account receivables to meet financial objectives. Update prospect details in the SAFFIRE software package daily and communicate service issues to internal and external customers. Qualifications & Experience: Education: Bachelor's degree in business administration, Marketing, Sales, or a related field a Master's degree (MBA) is preferred. Relevant certifications in sales management or marketing (e.g., Certified Sales Professional (CSP), Professional Certified Marketer (PCM)) are advantageous. Experience: Minimum of 2-5 years of experience in sales, marketing, or business development roles, with at least 2-3 years in a supervisory or managerial capacity. Proven track record of driving revenue growth and managing sales operations within the logistics or express delivery industry. Strong experience in developing and executing strategic sales plans, monitoring performance metrics, and achieving financial targets. Familiarity with customer relationship management (CRM) systems and sales analytics tools to track performance metrics and customer interactions. Excellent communication and interpersonal skills, with the ability to engage effectively with internal teams and external clients. Skills & Capabilities: Core Technical Skills: Proficiency in sales management techniques and strategies. Strong understanding of market analysis and competitive landscape. Experience with CRM software and sales analytics tools. Knowledge of logistics and express delivery industry practices. Ability to develop and implement effective marketing plans. Behavioural Competencies: Strong leadership skills with the ability to motivate and develop a high-performing sales team. Excellent communication and interpersonal skills for building customer relationships. Strategic thinking and problem-solving abilities to drive sales performance. Adaptability and resilience in responding to changing market conditions. Customer-focused mindset with a commitment to delivering high-quality service and solutions. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Revenue Growth - % achievement of branch revenue targets - % increase in overall sales volume year-over-year - Revenue generated from new customer acquisitions 2 Customer Relationship Management - Customer satisfaction score (NPS or similar metrics) - % of customer complaints resolved within defined turnaround times 3 Operational Efficiency - % adherence to Standard Operating Procedures (SOPs) - Average turnaround time for closing sales leads 4 Team Development - Employee engagement scores within the sales team - % of team members participating in training and development programs 5 Cost Management - % adherence to budget for sales-related expenses - % reduction in cost per lead generated 6 Performance Monitoring - Timeliness of reporting on sales performance metrics to management - % of initiatives completed on schedule 7 Market Expansion - Number of new clients acquired in targeted segments - % increase in market share for assigned product categories Why join DHL Blue Dart When you join us, you're not just taking a job-you're becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcels-we deliver excellence, innovation, and opportunity every day. Here's what makes us stand out: Great Place to Work Certified -a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being. Competitive pay and performance-linked rewards that truly recognize your impact. Structured learning, global exposure , and on-the-job coaching to help you grow faster than ever. Best-in-class benefits -from comprehensive medical cover (including optional parental care) to financial wellness and generous time off. A culture that celebrates diversity, innovation, and bold thinking -where your voice is heard and your contributions matter. Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories. The pride of working with India's most awarded logistics brand , trusted by millions and driven by purpose. This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leader-but a Great Place to Work. Come grow with us.
Your IT Future, Delivered. Principal IT Solutions Consultant With a global team of 5600+ IT professionals, DHL IT Servicesconnects peopleand keeps the global economy runningby continuously innovating and creating sustainable digital solutions. We workbeyond global bordersand push boundaries acrossall dimensions of logistics. You canleave your markshaping thetechnology backboneof the biggest logistics company of the world. All our office locations have earned#GreatPlaceToWorkcertification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about technology. Our ITS Transportation team is continuously expanding. No matter your level of OTM/TMS proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace Grow together. At the heart of our operations, the timely delivery of DHL service around the globe relies on the robust security, efficiency of our OTM Solution, central Infrastructure and security services to Transportation Centre of Excellence (TCoE). Your primary role is to gather requirement, solution design services and development of the transport solution for a broad range of projects and Support the business project teams to determine IT solution requirements, CRP demonstrations, customer meetings, solution design. Manage the implementation of IT project work packages in line with the DHL DevOps way of Working. Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle and undertake other projects and roles as required from time to time by senior management. Run business requirement and GAP analysis workshops for template-based implementations. Ready to embark on the journey Here's what we are looking for: As a OTM Solution Architect/Principal Consultant, expert skills in all aspects of transport functionality of OTM: Order Management, Transportation Planning & Execution, Supply Chain Visibility and Event Management, Inventory Visibility and Freight Bill Audit & Payments whether delivered with the core transport solution or ancillary solutions. Very strong knowledge of underlying Platforms, Middleware and OTM DB Schemas will also be an integral part of this role. Expertise in OTM configuration & Version migrations. Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill, Blue Yonder. Good Knowledge on Agile and DevOps Jira project management experience. Scrum/Kanban board in Jira. General understanding of transport related ancillary systems and B2B integrated e.g. HERE, Transporeon, Centiro Participates and organizes workshops & events Preparation of solution design proposals from a commercial as well as a technical perspective. Advising / consulting to external customers. Coordinate, direct and oversee work package delivered by Specialists and/or suppliers Developing content for customer presentations and providing technical/functional content Years of Experience: 20+ Years | 10-12 Full Life Cycle Implementation (At least Three Implementation in Agile/DevOps) Experience in OTM Cloud implementation with minimum five full Cycle Implementation and Three E2E Migration from On Prem to Cloud. Able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications.
IB Incharge Retail DHL is the world's leading logistics group. We are present in 50 different countries/territories where we employ over 180,000 employees. By joining DHL Supply Chain you are joining a company that offers limitless opportunities to grow. We're proud of our supportive work environment where employees are given the tools and training they need to learn, grow and succeed. Driving employee engagement, productivity and retention across the globe. We pride ourselves on promoting a workplace where people come first. Role - Manage End-to-End Inbound Operations - Oversee unloading, inspection, GRN, and put-away activities to ensure timely and accurate receiving of goods. Ensure Inventory Accuracy - Monitor stock during receipt and put-away resolve discrepancies and coordinate with the inventory control team. Team Handling - Supervise warehouse associates/labor, plan shifts, assign tasks, and ensure productivity across inbound operations. Maintain System Accuracy - Ensure all transactions are updated correctly in the WMS/SAP and reports are maintained as per process. SLA & KPI Compliance - Monitor and ensure adherence to inbound turnaround times, dock performance, and receiving accuracy. Coordinate with Stakeholders - Work closely with transporters, vendors, and internal teams for smooth inbound scheduling and issue resolution. Safety & 5S Compliance - Ensure compliance with safety standards, hygiene, and housekeeping practices in the inbound zone. Drive Continuous Improvement - Identify process gaps and suggest improvements to enhance speed, accuracy, and service quality.
DevOps Engineer, Frontend Development With a global team of5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations, Malaysia, Czech Republic, India, Germany and the Americas earned#GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about technology, architecture, solution design and delivery of solutions for our business. Our team supporting Express Aviation is expanding. No matter your level of solution architecture proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #TogetherUnstoppable #RightFirstTime Grow together. Timely delivery of DHL packages around the globe supported by reliable and secure IT systems is in the core of what we do. With your expertise and experience you'll help us to deliver a great service needed for DHL's business. You'll get a possibility to become part of a team that is closely working on services for our airline and road transportation business. Your role and responsibility will be to design and build web and mobile application based on business requirements. You'll be part of DevOps team, closely working with other frontend and backend developers, business consultants, enterprise architects, UX / UI experts and participate on delivery of applications with high quality user experience. Ready to embark on the journey Here's what we are looking for: For the DevOps Engineer role, you need to have Very good knowledge and practical experience with Frontend framework Angular JavaScript and TypeScript, HTML5, NodeJS including Angular CLI, Style sheet languages, Development based on Figma designs, REST, JSON and API contracts in OAS Authentication protocols and techniques, Build of complex input / data presentation components and screen layouts, Source control tools, Entire web applications development process, including test-driven approach, OWASP TOP 10 and secure code implementation, DevOps teams employing CI/CD pipelines. Knowledge and experience in following areas will be an advantage: Atlassian tools, Development of mobile apps for iOS, Android, WinJS, React Native, Flutter, Event-driven applications, Microfrontend methodologies and development, Other frontend frameworks like React, Vue.js, Docker, UX / UI design, Real-time communication via Websockets. You'll be part of large and / or complex projects with high criticality and visibility, working on delivery of projects and applications. You need to be able to work independently, prioritize and organize tasks under time and work pressure, learn and follow new trends, all that supported by teamwork, excellent communication skills and active participation in the delivery. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English is needed. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications.
Job Title Business Development Executive Function Sales Reports To Head - Branch Sales Location APT, Bangalore Travel Required 25% ? 50% ? 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments-we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal-it's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and care- Blue Dart is where you belong . Position Overview: The Business Development Executive/Sr.BDE is responsible for driving revenue growth through effective sales process management across all product categories, including DP, International, Retail, Cargo, and E-Retail. This role involves implementing sales strategies, enhancing customer relationships, and maximizing profitability through channel partners. Additionally, the Assistant Manager monitors performance metrics and ensures adherence to standard operating procedures to achieve branch objectives. Job Purpose: The Business Development Executive/Sr.BDE is responsible for driving revenue growth and profitability across all product categories by effectively managing sales processes and relationships with customers and channel partners. This role focuses on implementing strategic sales initiatives and achieving performance targets to enhance branch performance. Key Roles & Responsibilities: Drive revenue growth by implementing effective sales strategies for all product categories, including DP, International, Retail, Cargo, and E-Retail. Monitor branch revenue performance against targets, identifying deviations and taking corrective actions as needed. Enhance profitability of branch customers and key accounts through regular analysis and relationship management. Ensure adherence to Standard Operating Procedures (SOPs) and sales process guidelines within the branch. Follow up on product-specific sales leads and ensure timely closure in collaboration with the telemarketing team. Negotiate rates and service offers with customers, ensuring compliance with pricing guidelines. Develop and maintain strong relationships with potential large clients and channel partners to maximize revenue. Track product-wise yields and implement plans to meet established targets. Ensure timely collections and manage account receivables to meet financial objectives. Update prospect details in the SAFFIRE software package daily and communicate service issues to internal and external customers. Qualifications & Experience: Education: Bachelor's degree in business administration, Marketing, Sales, or a related field a Master's degree (MBA) is preferred. Relevant certifications in sales management or marketing (e.g., Certified Sales Professional (CSP), Professional Certified Marketer (PCM)) are advantageous. Experience: Minimum of 2-5 years of experience in sales, marketing, or business development roles, with at least 2-3 years in a supervisory or managerial capacity. Proven track record of driving revenue growth and managing sales operations within the logistics or express delivery industry. Strong experience in developing and executing strategic sales plans, monitoring performance metrics, and achieving financial targets. Familiarity with customer relationship management (CRM) systems and sales analytics tools to track performance metrics and customer interactions. Excellent communication and interpersonal skills, with the ability to engage effectively with internal teams and external clients. Skills & Capabilities: Core Technical Skills: Proficiency in sales management techniques and strategies. Strong understanding of market analysis and competitive landscape. Experience with CRM software and sales analytics tools. Knowledge of logistics and express delivery industry practices. Ability to develop and implement effective marketing plans. Behavioural Competencies: Strong leadership skills with the ability to motivate and develop a high-performing sales team. Excellent communication and interpersonal skills for building customer relationships. Strategic thinking and problem-solving abilities to drive sales performance. Adaptability and resilience in responding to changing market conditions. Customer-focused mindset with a commitment to delivering high-quality service and solutions. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Revenue Growth - % achievement of branch revenue targets - % increase in overall sales volume year-over-year - Revenue generated from new customer acquisitions 2 Customer Relationship Management - Customer satisfaction score (NPS or similar metrics) - % of customer complaints resolved within defined turnaround times 3 Operational Efficiency - % adherence to Standard Operating Procedures (SOPs) - Average turnaround time for closing sales leads 4 Team Development - Employee engagement scores within the sales team - % of team members participating in training and development programs 5 Cost Management - % adherence to budget for sales-related expenses - % reduction in cost per lead generated 6 Performance Monitoring - Timeliness of reporting on sales performance metrics to management - % of initiatives completed on schedule 7 Market Expansion - Number of new clients acquired in targeted segments - % increase in market share for assigned product categories Why join DHL Blue Dart When you join us, you're not just taking a job-you're becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcels-we deliver excellence, innovation, and opportunity every day. Here's what makes us stand out: Great Place to Work Certified -a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being. Competitive pay and performance-linked rewards that truly recognize your impact. Structured learning, global exposure , and on-the-job coaching to help you grow faster than ever. Best-in-class benefits -from comprehensive medical cover (including optional parental care) to financial wellness and generous time off. A culture that celebrates diversity, innovation, and bold thinking -where your voice is heard and your contributions matter. Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories. The pride of working with India's most awarded logistics brand , trusted by millions and driven by purpose. This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leader-but a Great Place to Work. Come grow with us.
SENIOR TERRITORY SERVICE REPRESENTATIVE Delivery 1. Unloading the bags from vehicle 2. Scan the shipments 3. Primary Sorting and Secondary sorting 4. Outscan the shipments as per delivery route 5. Delivering the shipment as per package address only 6 Take an acknowledge form customers through device (BYOD) 7. Update correct status code for undelivered shipments at customer address 8. Delivery process will be briefed through a training 9. Handing over of cod amount on the same day to the supervisor 10. Undelivered shipments needs to be handed over to the supervisor 11. Proper dress code and carry field bags all the delivery points Pickup 1. Pickup as per SOP 2. Timely pickup at customer place as per cut off timing 3.Check if serviceable location 4. Count number of shipments at the customer and take acknowledgement on the pickup sheet 5. Inscan the shipment at the office and handle Rapid entry 6. Primary and secondary sorting of the shipments 7. Bagging process 8. Canvas bags to be Loaded in to thevehicle 9. Reaching location for timely connection
1. Purpose Responsible for attending walk in customers at the counter and handle bookings. 2. Key Responsibilities Responsibilities A professional demeanor and broad knowledge about the business's products and services. To convert all footfalls into bookings Build good rapport with customers. Ensure on time reporting. To act as a Sales personnel, a customer service personnel, and as operations personnel Support the operations team in Tele calling of undelivered shipments (whenever possible) Support the operations team in coordinating with the delivery staffs and updating PODs of delivered shipments (whenever possible) Ensure proper maintenance of the counter/take ownership. Track the cash bookings daily and update the status to regular/important clients. Ensure NIL errors during data entry. Maintain all the necessary records/reports. Achieve/surpass the targets set by HO/Regional retail in charge. Convert normal bookings into high revenue yielding products like TDD. Provide sales lead information in the requisite format to the retail in charge. Explain all the products to customers and guide them in choosing the product which is best suited to their requirement. Tally the cash realized from the daily sale and hand it over to the agency, who picks it up, after verification of IDs, etc - Follow the process. Ensure proper dressing/grooming as per company standards. Ensure that branding (glow sign boards/Logo letters) are maintained neatly. Coordinate with the Admin/Retail in-charge, for proper upkeep and overall neatness of the counter.