Business Development Executive - Academic Coordinator

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About the Role

Academic Coordinator / Admissions Operations Executive

academic coordination, admissions support, center administration, or EdTech operations

You will handle the operational backbone of the admissions cycle — from managing inquiries and documentation to coordinating counseling sessions, maintaining records, scheduling academic activities, and supporting students through the enrollment journey.

Key Responsibilities

Admissions Coordination & Student Support

• Handle incoming student inquiries, counsel students on basic program information, and route them to the concerned academic counselors.
• Coordinate end-to-end admissions workflow: inquiry → follow-up → counseling → documentation → enrollment.
• Assist students with application forms, eligibility checks, documents, fee details, and onboarding requirements.
• Maintain timely follow-ups via phone, email, and WhatsApp to ensure conversions and high satisfaction.

Academic Operations & Administration

• Schedule counseling sessions, academic meetings, orientation sessions, and faculty interactions.
• Prepare student files, maintain academic documentation, and ensure compliance with internal processes.
• Coordinate with faculty and academic teams for class schedules, batch planning, student lists, and attendance records.
• Ensure that students receive required study material, brochures, and academic support on time.

CRM & Data Management

• Update student inquiries, status, follow-ups, and enrollment details in the CRM with 100 percent accuracy.
• Track daily admissions metrics, counselor updates, and conversion progress.
• Generate weekly MIS reports on inquiries, leads, follow-ups, enrollments, and no-shows.

Communication & Event Coordination

• Support counselors during webinars, online counseling sessions, orientation events, and information seminars.
• Assist in planning academic events, workshops, and student engagement activities.
• Serve as a reliable point of communication among students, academic counselors, faculty, and the operations team.

Market & Student Insights

• Gather feedback from prospective students about course demand, counselor experience, and enrollment blockers.
• Share actionable insights to improve the admissions process and student experience.

Qualifications

• Bachelor’s Degree in Education, Business Administration, Management, or related field.

• 1–3 years of experience in academic coordination, admissions operations, counseling support, or center administration

  (EdTech / training institutes preferred).
• Strong communication, organizational, and interpersonal skills.
• Proficiency in MS Office (Excel, Word, PowerPoint); CRM experience is an advantage.
• Ability to handle multiple tasks, manage deadlines, and support peak admissions cycles.
• Polished customer-handling skills and strong follow-up discipline.

Why Join BIA?

• Be part of one of India’s leading institutes in Data Science, AI, and Emerging Technologies.
• Work directly with academic counselors, faculty, and leadership on high-impact student operations.
• Gain exposure to both academic administration and EdTech admissions processes.
• Supportive team environment with clear growth pathways in academic operations and student success roles.