Business Development & Client Servicing Executive

Location: Mumbai - full-time

Experience Required: 2 to 4 years in Business Development, Sales, or Key Account Management roles

Joining: Immediate joiners preferred

About the Company

We are a fast-growing technology-led experiential marketing agency that works with top brands across the automotive, BFSI, consumer goods, and real estate sectors. Our work blends innovation, technology, storytelling, and execution. From interactive installations to AI, AR/VR, IoT experiences, and immersive content, we create memorable, measurable brand experiences.

We're now looking to strengthen our sales engine with a candidate who understands how to hunt for leads, open doors, and win pitches — someone who thrives on closing deals and growing client relationships, not someone who just wants to manage an existing account.

Role Objective

The Senior BD/CS Executive will own the business development cycle end-to-end — from lead generation, pitching, proposal writing, negotiations, to onboarding the client — and then seamlessly transition into a client management role for successful delivery and upselling opportunities.

Your primary role is to sell. If you are someone who thrives in finding opportunities, builds rapport quickly, and can push for closure without being pushy, this is your seat at the table.

Key Responsibilities

Business Development :

Identify and research potential clients through digital outreach (inbound as well as outbound), networking events, industry lists, and referrals.

• Qualify leads, schedule meetings, and own the sales funnel from top to bottom.
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• Build engaging, well-researched custom pitches and present them to key decision-makers.
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• Collaborate with internal strategy, tech, and creative teams to tailor proposals based on client needs.
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• Actively pursue closure, handle objections professionally, and finalize the commercials.
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• Maintain updated sales pipeline and progress in CRM tools; share regular progress reports.

• 🤝 Client Servicing Post-closure, act as a bridge between the client and internal teams to ensure a smooth onboarding.
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• Attend client meetings and ensure all deliverables and timelines are being met.
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• Maintain strong, proactive communication with clients and internal stakeholders.
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• Identify opportunities for upselling or repeat business and close add-on deals.
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• Handle basic reporting, project documentation, and client feedback cycles.

Ideal Candidate Profile

• 2–4 years of client-facing experience in sales or business development, ideally at a marketing, tech, creative, digital, or events agency.
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• Must have strong experience in outbound sales, client acquisition, or pitching.
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• Should have closed projects above ₹10–20 lakhs in value (helpful but not mandatory).
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• Ability to understand technology-driven marketing solutions and explain them simply.
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• Excellent communication, negotiation, and interpersonal skills.
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• Should be highly proactive, target-oriented, and self-driven with minimal supervision.
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• Strong organizational skills to handle multiple accounts and leads in parallel.

Bonus Points for Candidates With:

• Industry connects in auto, real estate, retail, BFSI, FMCG, or lifestyle brands.
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• Experience in interactive, immersive, or tech-led campaign selling.
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• Hands-on experience with tools like Notion/ Hubspot/ Zoho CRM, or Excel-based tracking.
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• Knowledge of how RFPs and proposal processes work in large organizations.
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• Ability to work with cross-functional teams (strategy, content, 3D, tech, production).

What’s in It for You

• A high-growth environment with room to grow into Sales Leadership
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• Firsthand exposure to India’s top brands and their innovation pipelines
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• A team that encourages learning, experimentation, and direct impact
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• Transparent, performance-based rewards and bonus opportunities
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• Access to events, expos, and networking opportunities

Who Should Not Apply

• Candidates looking primarily for client servicing or project management roles
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• Those uncomfortable with direct outreach, cold calling, or pitching

Candidates who are not target-driven or dislike sales conversations