719 Business Communication Jobs - Page 8

Quality lead Skills & Requirements: Job Type: Quality lead Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Experience: 5-8 Years Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage RTO - Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop and diagnostic tools. Ability to create and maintain SOPs and user guides. Strong problem-solving and analytical skills. Role Summary: We are seeking a dedicated and detail-oriented Quality Analyst to monitor, evaluate, and improve the quality of IT Service Desk interactions (calls, chats, emails). The ideal candidate will be responsible for ensuring support agents meet defined quality standards, drive performance improvement through regular feedback, and contribute to training, calibration, and knowledge base development initiatives. Key Responsibilities: Perform daily monitoring of recorded and live Service Desk interactions (voice, chat, email) against pre-defined quality standards. Provide structured feedback and coaching to L1 and L2 agents to improve communication, troubleshooting, documentation, and customer service skills. Coordinate and conduct weekly/monthly call calibrations with TLs, SMEs, and client stakeholders. Analyze QA trends and agent performance metrics to identify coaching/training needs. Assist in building quality scorecards, SOP adherence checklists, and escalation matrices. Collaborate with Training and Service Delivery teams to create learning interventions, simulations, and refresher sessions. Drive improvements in Knowledge Base (KB) quality: identify outdated/inaccurate articles, propose edits, and track updates in collaboration with SMEs. Maintain comprehensive QA reports, dashboards, and share actionable insights with management. Ensure alignment of quality metrics with SLAs such as AHT, FCR, CSAT, and escalation compliance. Support new hire onboarding by contributing to orientation, shadowing, and nesting phases. Required Skills & Qualifications: Bachelor s degree in any discipline (preferred: IT, Business Communication, or Psychology). Experience using QA tools, call/chat/email recording systems, and ITSM platforms (e.g., ServiceNow, NICE, Avaya, Five9). Familiar with service desk metrics and KPIs (AHT, FCR, CSAT, QA Scores). Strong verbal and written communication skills for coaching and report writing. Excellent listening, observation, and analytical skills. Ability to deliver constructive feedback objectively and respectfully. Good to Have: ITIL Foundation certification. Knowledge of knowledge management systems and document lifecycle governance. Experience in instructional design or e-learning module creation. Background in contact center coaching, BPO, or Managed Services environments.

Role & responsibilities Scheduling virtual meetings with clients. Client Visit and understanding their requirements Performing business performance audits and interacting with their customers, partners, vendors, team members Management consulting based on strategy and business plan Making a business plan and execution roadmap Designing marketing, sales, brand, and customer experience program and assisting/reviewing/guiding clients in executing the same Financial analysis Auditing and improving systems, processes, and technology of client business Creating reports and presentations Conducting industry and market research Conducting training based on client gaps and expectations A strategy review and hand-holding/ mentoring organizations for business and growth Preferred candidate profile Management Graduate Fresher or experienced

Research market trends & identify new client opportunities Initiate outreach via calls/emails & set meetings Prepare and deliver pitches/proposals Negotiate deals and close contracts Track pipeline and update CRM data.

Responsibilities: Develop & execute strategic plans Manage & resources effectively Lead marketing initiatives Analyze performance metrics Collaborate with cross-functional teams Flexible for travel

Position: Head Sales &Marketing -Domestic Job Summary: Marketing manager role supports driving demand and engagement with existing and new customers for auto components with TIER1 and OEMs. Effectively drive customer value and business impact through your work as an automotive field marketing manager. Primary functions include ensuring the development and coordination with internal team to meet Organizations short term and long-term sales goals, providing inputs from market intelligence to maximize marketing activities, and working with sales to convert demand created by NPD programs. Requirements for the role include a strong affinity for customers and sales, experience in high-tech solution, product, or field marketing role, ability to engage and lead cross-functional teams, and automotive industry experience. Roles & Responsibilities: Working with technical team to develop and execute marketing that delivers engaged customers to sales. Supporting the execution of marketing tactics including leadership, industry networking and other activities that need vertical customer insight and leadership. Leading regional and contributing to global sales enablement content and training programs. Staying ahead of local market and competitive trends to inform organizations business strategy. Create and use reports to analyse data, identify insights, craft recommendations that inform stronger strategy and execution. Solving problems and piloting innovative approaches to help create customer demand at scale. Management of effective QMS across functional area. Continuous improvement in daily work management across functional area including FG Stores. Responsible to maintain and boost the sales of a geographical region. Establish customers Network, managing Issues and addressing customers grievances. Monitor & plan inventory of existing customers. Maintaining key customer base, implementing innovative promotional campaigns, monitoring market trends, and exploring growth opportunities. Responsible for the direction and management of all sales and business development operations, including brand building, pricing, and promotional strategies. Leading, training and motivating a team of highly competent sales / marketing professionals also form part of the key responsibilities. Key Deliverables Marketing influenced NPD revenue and pipeline for sales growth. New and engaged existing customers for growth areas in existing and new product portfolios. Market awareness and preference in the automotive industry Cross-functional leadership and collaboration to achieve business goals. Required Skills/Abilities: Excellent communication skills both verbal and written in English. Ability to achieve outcomes through independent execution and through collaborative teamwork. Strong analytical, reporting, and complex problem-solving skills Ability to create and present customer-facing marketing material that compels action. Demonstratable leadership experience of cross-functional teams to achieve project outcomes. Good negotiation skills Demonstrating inclusive behaviour in building relationships and understanding the value of Diversity Availability to travel up to 25% of the time, possibly including some international. Education qualification & work experience: Masters degree (MBA) with Engineering background or demonstratable technical acumen and experience. 20-25 years of technical marketing experience in a field, product, or solutions focus targeting the automotive innovation and technology.

Role & responsibilities We are hiring for India's leading Educational Research & IT services company Role: Assistant Manager Location: Hinjewadi, Pune Exp: Fresher Notice Period: Immediate Joinees Master's in Science, Management, Finance, Marketing, Commerce, or related fields This is a great opportunity for freshers looking to start their career in a reputed company. Preferred candidate profile MBA, M.Sc, MCA, M.Tech or equivalent. Excellent verbal & written communication skills Strong analytical and problem-solving abilities Eagerness to learn and build a career in customer servicing Ability to work in a fast-paced environment Perks and benefits Incentives, PF, Grocery, Contest

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job purpose: As a Technical Lead in the Technology Consulting team, you will work on various Guidewire implementation projects for our customers across the globe. Your client responsibilities: You will need to work as a team leader (technical leader) to contribute to various technical streams of Guidewire implementation projects. This will involve interfacing and communicating with onsite coordinators, planning and monitoring project deliverables, mentoring the project team in executing identified projects, providing regular status reports to the Manager and onsite coordinators, interfacing with customer representatives as needed, and being willing to travel to customers" locations on a need basis. Your people responsibilities: As a team leader, you will be responsible for building a quality culture, managing performance management for direct reports according to organizational policies, fostering teamwork and leading by example, training and mentoring project resources, and participating in organization-wide people initiatives. We are looking for candidates with the following qualifications: BE/BTech/MCA with a sound industry experience of 3 to 7 years. You will need to have the following core competencies: Mandatory skills: - Experience in Property & Casualty Insurance. - Proficiency in Java 5+, JEE, XML, Web Services (Axis 2), SQL, and ANT. - Strong skills in Pl/SQL, Spring, Hibernate, Castor, and any Enterprise Messaging System. - Strong knowledge and experience with Tomcat and/or Websphere/Weblogic. - Real-time knowledge and experience in enterprise system integration, preferably from an Insurance domain background. - Understanding and experience of software development best practices. - Excellent business communication and leadership skills. - Prior client-facing experience. Experience preferred: - Guidewire implementations and upgrades in the Insurance sector. Preferred Skills: - Experience in Guidewire PolicyCenter Configuration. - Experience in the Insurance domain, preferably in Property & Casualty. - Prior client-facing experience. EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

The International Institute of Hotel Management (IIHM) is part of the IndiSmart Group, a renowned conglomerate specializing in Hospitality Management Education, Training, and Consultancy across India and South East Asia. Established in 1994, IIHM is globally recognized for its International Degree in Hospitality Management, offered in collaboration with esteemed universities such as the Edinburgh Napier University, UK, and the University of West London, London. IIHM stands as the largest Hotel School Chain in India, with campuses situated in various cities including Kolkata, Delhi, Pune, Bangalore, Jaipur, Ahmedabad, Hyderabad, and Bangkok. The institute boasts a prestigious alumni network that is highly esteemed in the global hospitality industry. This full-time, on-site position based in Bengaluru is tailored for a dedicated Faculty member specializing in Management and Business Communication. The primary responsibilities of the Faculty member include delivering university courses, designing curricula, conducting research activities, and actively participating in strategic communications. Daily tasks encompass creating comprehensive lesson plans, delivering engaging lectures, evaluating student performance, providing guidance to students, and contributing to the academic community through research endeavors and publications. The ideal candidate for this role should possess excellent Communication and Strategic Communications skills, along with a proven track record in Curriculum Development and University Teaching. Strong research capabilities and the ability to effectively engage and motivate students are essential requirements for this position. A Doctorate or Master's degree in a relevant field is mandatory, and previous teaching experience in higher education is preferred. The candidate should also demonstrate a keenness to acquire new knowledge and showcase proactive behavior in their professional endeavors.,

A career in our Advisory Acceleration Centre is the natural extension of PwC's leading-class global delivery capabilities. We provide premium, cost-effective, high-quality services that support process,

1. Software and Hardware Sales -Microsoft, Adobe, Security, Backup, Cloud ,Telecom etc1. Products 2. Client Relationship Management 3. Lead Generation & Prospecting 4. Quotation/Follow-ups 5. Sales Target Achievement 6. Reporting & CRM Management Required Candidate profile Candidate with MBA/BBA/IT Back ground with computer and sales skills , good written and spoken english , ability to do product presentation and coordinate with CIO/CXO/IT and decision makers.

Skillset - kickass comm skills - presence of mind - eye for detail, eager to learn new skills - professional approach - ability to work with focus in fast-paced environment Prefer someone with sales experience but we are open to consider freshers too

Role & responsibilities Passion for business development and strategic partnerships Preferred candidate profile MBA( Marketing/ Sales preferred) from NIRF Top 50 Institutes Strong communication and interpersonal skills Have the passion of leading team and business development and build Sales Leadership Program What We Offer: 1) Hands-on experience with India's leading K-12 education management company 2) Structured learning & mentorship from senior leaders 3) Fast-track growth opportunities in B2B sales & business strategy

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world’s energy systems. Their spirit fuels our mission. Quality Test Professional -Kalwa-TR , Siemens Energy, Full Time Looking for challenging role If you really want to make a difference - make it with us We make real what matters. About the role Knowledge of safety system and preventive measures during high voltage application Knowledge of Transformers and Reactors preferred Handling customer inspections independently Inspection of Control Panels at supplier end and Third-Party Lab Panel accessories fitting at factory Panel testing after fitting of all accessories during final testing in presence of customer. Preparation of Test Certificates Calibration of Test Instruments / Equipment’s Maintenance of Testing equipment’s Participation in Component Development. Participation in New Vendor Development/Evaluation. Participation in Supplier Audit. Awareness on NABL requirements according to ISO/IEC 170252017. Awareness on requirements of ISO 9001, ISO 14001 and ISO 45001. Proficiency in Soft Skills like Word, Excel, PPT, Auto CAD, etc. We don’t need superheroes, just super minds. Knowledge acquired in 5-10 years in Control Panel testing of Transformers, Reactors and Distribution Transformers. Bachelor’s degree in Electrical Engineering. Technical Skills: Knowledge of Electrical Testing Knowledge of Control Panels / PLCs Knowledge of MS office (Advance knowledge of MS EXCEL) Knowledge of safety practices during electrical testing Key Skills: Focus on Safety aspects Critical thinking & quick analysis based on the problem situation English fluency in business Communication with stakeholders Proactive mindset and approach to serve colleagues, internal and external customers Mindset of growth and service to support colleagues and always think win-win Intercultural sensitivity and ability to work in a multi-cultural team Time management and Prioritization Skills We’ve got quite a lot to offer. How about you This role is based in Kalwa-TR , where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Siemens careers at:

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Time and project management skills. Ability to analyze processes and information, identify problems and trends, and develop effective solutions.

Overview Knowledge about exhibition / concept selling Space selling for Exhibitions, Selling spaces magazines B2B selling of spaces in exhibitions & print spaces To do prospecting, data mining, cold calling, B2B meetings, closing the sales and contributing to the revenue generation for the company Research and develop a list of potential exhibitors when required Develop existing as well as the new accounts, Develop and maintain relationships with existing and potential sponsorship clients and Exhibitors Design presentations and marketing campaigns for the promotion of the products. To understand the clientrsquos requirements, conduct product demonstration To follow up, close the sales and to build relationship with the clients after the closure of the sales cycle. Enhance the sales performance Handling enquiries on the telephone, by email and by post, producing mailings and general office correspondence. Preparing promotional material to advertise sales opportunities Speaking to decision makers within defined business sectors and visiting clients when necessary. Team handling skills Inter Personal Skills: Excellent in Verbal and Written Business Communication/ Presentation Skills. Sincere, Hard Worker, Passionate and Quick Learner of new Tools & Technologies. Interest in using Technology and the Internet for improvisation of work efficiency Software & Computer Skills Hands on Experience using Operating Systems like Microsoft Windows (7 Pro, XP, Vista) , Linux. Good Hands on experience using tools of Microsoft Office Professional (Word, Excel, PowerPoint, Outlook, Access, One Note) . Before applying for this position you need to submit your online resume . Click the button below to continue. About Eventraa Rural India Exhibition We are the leading Indian exhibition organizer company. Our purpose is to champion the specialist. Through hundreds of powerful brands we work with business and professionals in specialist markets, providing the connection, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. To grow, do business, make breakthroughs, develop careers and take better informed decision, specialists look for highly relevant, quality and trusted knowledge, information and connections. Our brands and expert team deliver events and exhibitions, create intelligence-based products and data driven services, convene communities in person and digitally and provide access to cutting-edge research for customer working in specialist markets, worldwide. Each of our operating divisions has a distinct focus. Learn more about the brands, products and services we provide, and see our organization structure and the guiding principal that underpin our business.

Responsibilities: * Manage sales pipeline from lead generation to close * Build relationships with clients through effective communication * Meet revenue targets through strategic selling techniques Sales incentives Performance bonus

Key Responsibility Area Assist in planning and organizing corporate, promotional, and social events from concept to execution Coordinate with clients to understand event objectives and requirements Liaise with vendors, venues, and service providers Handle guest lists, registrations, and RSVPs Prepare post-event reports and feedback Ensure compliance with health and safety regulations Requirements: Bachelors degree in Event Management, Hospitality, Marketing, or related field Prior experience in event coordination or related roles is preferred Excellent organizational and time management skills Strong interpersonal and communication abilities Creative thinking and problem-solving capabilities Ability to work under pressure and adapt to changing circumstances Proficiency in Microsoft Office (Word, Excel, PowerPoint); knowledge of event management software is a plus Role & responsibilities

*Work as part of the team handling loan processing applications. *Manage the end-to-end loan origination process from sourcing to disbursal. Required Candidate profile *1 to 2 years of proven work experience in Banking or Finance or loans. *Any Graduate or Postgraduate. *Age Limit: 21 to 30 years.

An Executive Assistant (EA) provides high-level administrative, technical, and clerical support to executives, often managing their schedules, communications, and travel arrangements. Travelling is compulsory.

As a Business Development Executive at NullCyberX, you will play a crucial role in driving new business development, lead generation, business communication, and account management. Your primary responsibility will be to foster the growth of our client base and maintain strong relationships with existing clients. To excel in this role, you should possess strong skills in new business development and lead generation. Your ability to effectively communicate and negotiate with clients will be key to your success. Experience in account management and a background in the cybersecurity industry will be advantageous. Collaboration is at the core of our team dynamic, and your proficiency in working collaboratively within a team setting will be essential. Proficiency in the Microsoft Office Suite is required to efficiently manage and track client interactions and business processes. If you have a Bachelor's degree in Business, Marketing, or a related field, and you are passionate about making the digital world a safer place, we welcome you to join our team at NullCyberX.,

As a Business Development Executive at Sleek International Pvt. Ltd., a subsidiary of Asian Paints, you will play a crucial role in driving new business development, lead generation, business communication, and account management in Mumbai. With a focus on creating and maintaining client relationships, you will be instrumental in driving growth and forming strategic partnerships. Your responsibilities will include utilizing your skills in new business development and lead generation to identify opportunities, while effectively managing business communication and accounts to ensure sustainable growth. Your ability to excel in a fast-paced, target-driven environment will be key to your success in this role. To thrive in this position, you should possess strong negotiation and networking skills, along with a proven track record in client relationship management. A Bachelor's degree in Business Administration or a related field is required, and prior experience in the modular kitchen or a related industry would be advantageous. Join us at Sleek International Pvt. Ltd. and be a part of a dynamic team that specializes in providing innovative kitchen solutions with world-class quality and craftsmanship. Let your skills and expertise contribute to our mission of delivering customized kitchen solutions using cutting-edge technology.,

This is a full-time on-site role for an Enterprise Sales Head based out of Noida and Bangalore. He/she will be responsible for driving business from Enterprise segment, strategic planning, customer relationship, market analysis, performance monitoring and high-level business communication. This role will also include leading a sales team to achieve revenue targets and business growth. The ideal candidate will be proactive in identifying and pursuing enterprise-level business opportunities, building and nurturing strong client relationships, and overseeing the performance and development of their team to ensure overall success. Key Responsibilities: Sales Strategy & Execution : Develop and execute a comprehensive sales plan to achieve and exceed revenue targets. Account Management : Serve as the primary point of contact for assigned client accounts, understanding their needs, requirements and challenges, if any. Build and maintain strong, long-term relationships with enterprise clients, serving as their primary point of contact. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target. Solution Selling: Understand client needs and present customized solutions that address their business challenges and objectives. New client acquisition: Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships. Market Intelligence: Stay updated on industry trends, competitive landscape, and emerging technologies to provide strategic insights to clients. Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure seamless service delivery and client satisfaction. Collaborate with internal teams - Pre and Post sales to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly. Reporting & Analysis: Track sales metrics, prepare forecasts, and report progress to senior management. Track and analyse account performance, sales data, account funnel, and market trends to identify opportunities and challenges. Qualification & Skills: Education: Bachelor s degree in business administration, Marketing, Information Technology, or a related field is required. MBA or Postgraduate Degree in Sales, Marketing, or a related specialization is preferred and will be considered an advantage. Experience: Proven track record of 10+ years in business development, enterprise sales and account management with an IT infrastructure in B2B environment. Demonstrated success in achieving sales targets and managing enterprise-level accounts. Strong negotiation, communication, and interpersonal skills with the ability to build rapport and credibility with senior executives. Strategic thinker with a proactive and results-oriented approach to business development. Experienced in leading and managing high-performing sales teams, including setting goals, providing guidance, and driving team performance to achieve business objectives.

Responsible for upselling & cross selling D&B s suite of SAAS & data-based solutions within the CMO/CTO & business head personas within large corporates, MNC s, PSU s, Banks etc. Strong business and financial acumen to develop meaningful business recommendations. Complete ownership of assigned target from lead generation to final delivery of product offerings. Liaising with the operations team for a smooth delivery of the product and ensuring the service expectations of the customers are met. Manage accurate forecasts - providing and maintaining a qualified and up to date funnel, reporting to management on a defined, regular basis. Working with solution architect at D&B to resolve client needs with our data solutions. Maps allocated accounts and builds strong work relationships with clients for repeat business. Responsible for implementation and migrating existing customers on D&Bs new business platforms. Acts as a product expert, leveraging internal knowledge to build trust and respect with both internal and external customers. Ensures highest levels of controls and compliance are adhered to while meeting sales targets. Organizes and attends theme-based events which cater to CXO/CMO level individuals as part of the customer acquisition strategy. Key Requirements: MBA or any relevant post-graduation with minimum experience of 5+ years in Corporate/B2B sales Highly customer-focused and result-oriented Seasoned salesperson from customer centric organizations, delivering value through solutioning and consultative sales Strong Influencing and collaboration skills to leverage relationships across stakeholders to successfully drive results Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment Create an environment orientated to trust, open communication, creative thinking & cohesive team effort

Responsibilities: * Collaborate with sales team on lead generation * Manage social media presence * Optimize online marketing campaigns * Coordinate marketing events * Support business development efforts Annual bonus Provident fund

Role Summary We are seeking a Customer Support Executive who is fluent in multiple languages to handle customer interactions across various channels. The ideal candidate should be empathetic, articulate, and able to resolve customer issues efficiently while delivering an exceptional service experience. Key Responsibilities Respond to customer queries via phone, email, chat, or social media. Provide product or service-related information accurately and professionally. Handle complaints and ensure resolution within defined timelines. Maintain customer records and document interactions in the CRM system (Customer Relationship Management system). Escalate complex issues to the appropriate departments when necessary. Follow up with customers to ensure satisfaction. Required Skills & Qualifications Proficiency in English, Hindi, Tamil, etc. Minimum 3 year of experience in customer support. Strong verbal and written communication skills. Basic computer knowledge and ability to use CRM tools. Patience, active listening, and empathy toward customers. Time management and multitasking abilities.