Job Description: We are actively seeking a dedicated and customer-focused professional to join our team as a Customer Service Executive, specializing in inbound call processes. The successful candidate will be responsible for handling incoming calls, addressing customer inquiries, and ensuring a positive customer experience. Roles & Responsibilities: Resolving billing issues using query solving techniques and providing clear and concise information. questions about billing or services. Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries. Listen actively to customer needs, concerns, and feedback, and respond appropriately. Accurately document customer interactions and update records in the CRM system. Collaborate with team members and other departments to resolve complex issues. Meet and exceed performance targets for call handling and customer satisfaction. Stay informed about company products, services, and policies to provide accurate information to customers. Requirements: 0 Months to 3 years of experience in inbound call processes within a customer service environment. Excellent verbal communication skills with a clear and professional phone manner. Strong problem-solving abilities - Familiarity with CRM systems and call center software. Ability to work in a fast-paced environment and handle high call volumes. Customer-centric mindset with a commitment to delivering top-notch service. Preferred candidate profile: Reviewing account information and answers. In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) Experience resolving customer issues in billing, Demonstrated communication skills. The clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situations with customers. Strong ability to multitask and take fast decisions independently. Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries. Perks and Benefits: Perks and benefits Cab Facility both ways [ Pick up and drop within Transport radius] Immense Growth Opportunities. Role: Non-Tech Support - Voice Customer support. Industry Type: BPO Department: Customer Success Service Employment Type: Full Time, Permanent Role Category: Voice Customer Support
Experience : 1Yrs - 3Yrs Location : Hyderabad, Vijayawada Skills : HCC Coding, CPC, Medical Coding Note: CPC certification is must
Skills: End to end recruitment, Client Handling Experience : 5 Yrs to 7 Yrs Notice: Immediate to 15 Days Location: Hyderabad Mode: WFO (Work from office ), 5 Days
Role & responsibilities Expert in developing and managing detailed project plans, ensuring clarity in scope, milestones, and dependencies. Effectively tracks timelines, deliverables, and stage gates, proactively addressing potential delays to keep projects on track and delivery targeted outcome. Utilizes Critical Path Method (CPM) to evaluate project timelines, identifying key dependencies and optimizing schedules for efficiency. Proficient in managing RAID logs (Risks, Assumptions, Issues, Dependencies) to maintain project stability. Expert in leading structured discussions to drive actionable outcomes, ensuring alignment between stakeholders. Effectively presents complex insights using Power BI, SharePoint, and Project Plans, delivering clear and impactful reports. Skilled in structuring and delivering presentations that simplify complex concepts for stakeholders and leadership teams. Monitors project progress through structured tracking mechanisms, ensuring milestone adherence and risk mitigation. Integrates Root Cause Analysis (RCA) methods to identify key drivers behind project inefficiencies and optimize resolution strategies. Aligns project schedules with business priorities, maintaining flexibility while ensuring timely execution. Implements structured governance models to ensure accountability in tracking progress and meeting deadlines. Drives governance and project meetings with a results-oriented approach, ensuring discussions translate into tangible outcomes. Drives stakeholder alignment by effectively communicating project timeline dependencies and critical milestones. Skilled in Integrated Change Control (ICC) to evaluate and manage scope modifications systematically. Proficient in business writing, crafting persuasive proposals, structured reports, and executive summaries. Leverages data-driven reporting and tracking tools to provide real-time visibility into project health and progress. Good at using lean and quality principles to drive process efficiency and eliminate project bottlenecks. Preferred candidate profile Advanced expertise in Power BI dashboard development and predictive analytics High-level data interpretation to drive executive decisions Ability to create dynamic reporting models for governance and project insights Strategic use of technology for business process automation Mastery in leveraging data for client advisory and decision-making
Dear Greetings !! Mode of Hiring: FTE, Full time JOB Position : AI/ML Engineer Location : Chennai On-site, India Tech Stack : Python, TensorFlow, PyTorch, Cloud AWS, GenAI, LLMs, LLaMA Experience: 6-9 years About the Role: We are looking for a passionate and hands-on AI/ML Engineer 6 with years of industry experience to join our rapidly growing team. In this role, you will be at the forefront of building and deploying cutting-edge Generative AI and Large Language Model (LLM) solutions, leveraging platforms like OpenAI, Anthropic, LLaMA, and AWS Bedrock. Youll work cross-functionally with data scientists, ML engineers, and product teams to design, implement, and scale AI capabilities that drive real business impact. Key Responsibilities: Design, develop, and fine-tune LLM-powered applications using OpenAI, Anthropic, and LLaMA models. Integrate and deploy GenAI solutions using AWS Bedrock and other managed cloud-based AI services. Build, train, and optimize ML pipelines using Python and relevant ML frameworks (e.g., PyTorch, HuggingFace, LangChain). Collaborate with product and data teams to define use cases and implement AI-driven features. Conduct prompt engineering, experimentation, and evaluation for LLM-based solutions. Monitor model performance, ensure scalability, and maintain versioning and reproducibility of models. Stay updated on the latest in GenAI, model APIs, and industry best practices to recommend continuous improvements. Required Technical Skills: 4 years of hands-on experience in Machine Learning / AI development. Strong programming skills in Python , with experience in AI/ML frameworks like PyTorch, TensorFlow, or HuggingFace Transformers . Experience with Large Language Models (LLMs) from OpenAI , Anthropic , or Metas LLaMA family. Deep understanding of GenAI paradigms, including prompt engineering, RAG (Retrieval-Augmented Generation) , and fine-tuning. Proven experience with AWS , specifically AWS Bedrock, SageMaker, Lambda , etc. Familiarity with CI/CD for ML and deployment of inference endpoints in production environments. Experience with version control, containerization (Docker), and ML Ops workflows. Excellent communication and problem-solving skills with a strong ownership mindset. If you are interested in the above role, Kindly reply to this an email with requested details as Current CTC: Excepted CTC: Notice Period: Any Offers/ Pipelines: Current Location: Looking forward to hearing from you!
Dear Greetings!! We are currently seeking a Python Developer to join our dynamic team. Please find the key requirements below: Mode of Hiring: FTE, Full time JOB Position: Python Developer Location: Pune, Mumbai, India- On-site Tech Stack: Python, Django, Fast APIs, MySQL, Cloud(AWS, Azure, GCP). Virtual Interview: 13th Sep 2025(Saturday), 10 AM to 3 PM IST Experience: 4-6 years Role Requirements: Minimum of 46 years of relevant industry experience. Strong expertise in Python with excellent understanding of object-oriented programming concepts. Hands-on experience with Django/Flask frameworks. Proficiency in MySQL/PostgreSQL databases. Experience in developing and consuming REST APIs (DRF preferred). Basic working knowledge of HTML, CSS, JavaScript, and jQuery. Exposure to cloud platforms such as AWS, GCP, or Azure will be an added advantage. If this role resonates with your career aspirations, please share your updated resume with us at harikrishna@treehtcom Current CTC: Excepted CTC: Notice period: Any Offers / Pipeline: Current Location: Virtual Availability time slot on Saturday(13th Sep 2025): Looking forward to your response.
Greetings !! Please find the Job Description as bellow Mode of Hiring: FTE, Full time JOB Position: Program Manager, Insurance Domain Location: Chennai, India- On-site Tech Stack: Program Manager, Agile, Insurance Domain, PMP/PgMP. Experience:8-12 years Role Overview We are currently seeking a Program Manager to lead strategic initiatives in digital transformation, claims modernization, and compliance. The role involves collaborating with senior leadership, managing cross-functional teams, and driving business-critical outcomes. Key Responsibilities Lead the planning and execution of large-scale insurance programs (digital transformation, claims modernization, compliance initiatives). Manage interdependencies between projects such as policy admin migration, customer portal launch, and claims automation. Partner with senior leadership to define program objectives, scope, and KPIs. Monitor project risks, costs, and performance across the program portfolio. Facilitate alignment between business teams (claims, underwriting, sales) and technology teams. Ensure regulatory compliance and risk management throughout program execution. Report program status, benefits realization, and ROI to executive stakeholders. Technical Skills Required: Bachelors or Masters degree in Business, Technology, or related discipline. 812 years of proven program/project management experience, ideally within insurance or broader financial services. Demonstrated expertise in leadership, stakeholder management, and cross-functional collaboration. Recognized certifications (e.g., PMP, PgMP, SAFe) strongly preferred. If this role aligns with your career aspirations, kindly share your updated CV with us at harikrishna@treeht.com Current CTC: Excepted CTC: Notice period: Any Offers / Pipeline: Current Location: Preferred location: Looking forward to your response. Regards, Hari
We are pleased to connect with you regarding an exciting leadership opportunity at our organization. We are currently seeking a highly accomplished professional for the role of Senior Technical Specialist Data Science (AI/ML), based in Chennai. Mode of Hiring: FTE, Full time JOB Position: Lead Data Science Engineer(AI/ML) Location: Chennai, India- On-site Tech Stack: AI/ML, Data Science, LangChain, Python, GenAI, Azure OpenAI Experience:10-14 years This role offers the platform to spearhead cutting-edge AI/ML initiatives, design scalable data-driven solutions, and contribute strategically to the organizations innovation roadmap. The ideal candidate will bring 12+ years of rich experience in AI/ML, Cloud (Azure), DevOps, and MLOps, along with a strong background in data science and advanced analytics. Key Highlights of the Role: Lead and mentor a team of Data Scientists to deliver impactful AI/ML solutions. Architect end-to-end Machine Learning & Generative AI applications leveraging technologies such as LangChain, Azure OpenAI, TensorFlow, and PyTorch. Build and optimize MLOps pipelines with MLFlow, Kubeflow, and Azure ML. Collaborate with business leaders to define AI strategy and drive innovation. Stay ahead of industry trends to enhance model efficiency and scalability. Essential Expertise: Programming (Python, PowerShell, Bash, Perl) AI/ML Frameworks (TensorFlow, PyTorch, XGBoost, BERT) NLP & Generative AI (LangChain, LlamaIndex, Spacy) Cloud & MLOps (Azure ML, Docker, Jenkins, MLFlow) Visualization Tools (Power BI, Tableau, Streamlit). If this opportunity aligns with your aspirations, we would be delighted to connect and explore further. Kindly share your updated resume with the required details: harikrishna@treeht.com Current CTC: Excepted CTC: Notice period: Any Offers / Pipeline: Current Location: Preferred location: Looking forward to your response.
We are currently seeking a seasoned Project Manager Client Project Delivery to join our team in Chennai (work from office). This role is an excellent opportunity for professionals with a proven track record in project delivery and client engagement. Mode of Hiring: FTE, Full time JOB Position: Project Manager Location: Chennai, India- On-site Tech Stack: Project Managment, JAVA/Oracle, Agile, Insurance, Jira. Experience:10-14 years Key Highlights of the Role: Insurance Domain knowledge added advantage Experience in handling multiple projects in parallel across the world Prior experience in the successful delivery of projects is a must Client handling exposure is a must Technical Skills: Oracle or Java preferred Hands-on coding preferred Well-versed with Agile project methodologies Managing the project cost, on-time delivery, with quality Good in Delivery Processes, tracking, monitoring, reporting Good in Stakeholder Management (Internal and External clients) • Good at People Management. This role offers the opportunity to work on multiple global projects simultaneously, drive successful client outcomes, and manage delivery excellence with a high-performing team. If this role aligns with your career aspirations, kindly share your updated CV with us at harikrishna@treeht.com Current CTC: Excepted CTC: Notice period: Any Offers / Pipeline: Current Location: Preferred location: Looking forward to your response. Regards, Hari
JOB Position: PHP Developer Location: Raipur, Chhattisgarh, On-ste Employment Type: Full-Time Experience: 3 to 5 Years Technical Skill: Php, My SQL, Laravel Job Role We are seeking a highly skilled PHP Developer who will be responsible for designing and developing large-scale web applications using PHP and MySQL. The role demands strong technical acumen, timely delivery, and an ability to collaborate with cross-functional teams to ensure seamless integration of front-end and back-end components. Key Responsibilities Integrate user-facing elements developed by front-end teams with server-side logic. Develop, test, and maintain efficient, reusable, and reliable PHP modules. Troubleshoot and resolve complex performance and architectural challenges. Create and optimize database schemas to support evolving business processes. Ensure accessibility, security compliance, and scalability of applications. Manage and maintain multiple data sources and databases. Adhere to version control protocols and development best practices. Key Skills & Competencies Strong knowledge of PHP web frameworks, particularly Laravel. Proficiency in MySQL with a solid understanding of MVC design patterns. Familiarity with accessibility standards and secure coding practices. Strong foundation in application architecture and scalable design principles. Experience working with version control systems such as Git. Detail-oriented with strong problem-solving, communication, and leadership skills. If this opportunity aligns with your aspirations, we would be delighted to connect and explore further. Kindly share your updated resume with required details: harikrishna@treeht.com Current CTC: Excepted CTC: Notice period: Any Offers / Pipeline: Current Location: Preferred location: Looking forward to your response.
Exciting Career Opportunity: AWS Project Manager / Administrator Role Position: AWS Project Manager/ AWS Administrator Location: Raipur, Chhattisgarh, Employment Type: Full-Time Experience: 58 Years We are currently seeking an experienced AWS Project Manager / AWS Administrator to join our team. This role requires a proactive professional with hands-on expertise in managing and optimizing AWS cloud environments, implementing automation strategies, and ensuring compliance with best practices. Key Highlights of the Role: Manage and configure AWS Cloud services (VPC, EB, RDS, EC2, S3, CloudFront, Load Balancers, NAT Gateways, etc.). Drive automation to enhance operational efficiency. Implement cost optimization strategies (Reserved Instances, Spot Instances, etc.). Ensure robust security, compliance, and disaster recovery practices. Design AWS architecture aligned with business requirements. Qualifications: Minimum of 5 years’ experience in AWS environments. Strong knowledge of AWS services and cloud-native architecture. Hands-on experience with Docker, Kubernetes, and CloudFormation. AWS Certified Solutions Architect certification (preferred). If this opportunity aligns with your aspirations, we would be delighted to connect and explore further. Kindly share your updated resume with required details: harikrishna@treeht.com Current CTC: Excepted CTC: Notice period: Any Offers / Pipeline: Current Location: Preferred location: Looking forward to hearing from you.