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Business Analyst CTC-12 LPA Job Location: Mumbai with future opportunity of KSA (On site) Apply Directly : https://docs.google.com/forms/d/e/1FAIpQLSdoo0as7rc-uCGJYPCnWbpO8S28Mlp-m6o627WQGiYrxTCqVQ/viewform?usp=dialog About the Role Experience- 4+ year Experience Job Description Responsibilities : Collaborate with internal teams (e.g., Front Office, Risk, Operations) to gather and define client requirements, ensuring alignment with business and operational processes. Provide daily support for middle office technology platforms, including trade processing systems, risk management tools, reconciliation systems, and reporting platforms. Coordinate closely with the Front Office, Back Office, and IT teams to ensure system efficiency and seamless operational flow. Conduct thorough analysis and mapping of current middle office processes, identifying inefficiencies, gaps, and opportunities for enhancement in client services and operational workflows. Engage with clients to comprehend their needs, deliver regular updates, and address any issues or concerns promptly. Develop and maintain comprehensive documentation, including business requirements, process flows, and system specifications related to client management. Serve as a liaison between clients and internal teams to ensure smooth communication, issue resolution, and successful implementation of new processes or technologies. Perform data analysis to provide insights into client performance, identify trends, and support informed decision-making. Monitor and maintain data feeds, transaction flows, and system reconciliations to ensure accurate processing of trades, P&L, and risk data. Ensure the accuracy and timely processing of client transactions, reporting, and reconciliations. Support the implementation of new systems, enhancements, or product integrations to improve middle office operations and increase operational efficiency. Participate in the design, testing, and deployment of system upgrades and patches, ensuring minimal disruption to daily operations. Ensure adherence to operational workflows, including timely resolution of issues and escalations related to system functionality, trade lifecycle, and reporting. Maintain up-to-date documentation for system configurations, processes, and troubleshooting procedures. Collaborate with internal teams (e.g., trading, risk management, compliance) to understand business requirements and ensure systems meet operational needs. Assist in coordinating client onboarding, service enhancements, and ongoing relationship management efforts. Provide training and guidance to internal stakeholders regarding client-specific requirements, processes, and systems. Lead or participate in special projects focused on improving client-facing processes, technology integration, and service delivery. Qualifications : Bachelor's degree in Business Administration, Finance, Economics, or a related field. Minimum of 3+ years of experience in business analysis within financial services, preferably in middle office, client management, or operations. Profound understanding of middle office functions, including trade processing, risk management, and reconciliation. Experience in direct client engagement and managing client relationships within a financial context. Proficiency in business analysis tools and techniques, such as requirements gathering, process mapping, and gap analysis. Strong analytical skills with experience using Excel, SQL, and other data analysis tools. Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and external clients. Ability to thrive in a fast-paced environment, prioritize tasks effectively, and meet deadlines. Detail-oriented with a strong focus on accuracy and quality. Knowledge of financial products (equities, fixed income, derivatives) and operational workflows. Immediate or 30 days notice period. Required Skills : Strong analytical skills Excellent communication and interpersonal skills Proficiency in business analysis tools Detail-oriented Preferred Skills : Knowledge of financial products Experience in client engagement Pay range and compensation package : CTC-12 LPA Equal Opportunity Statement : We are committed to diversity and inclusivity in our hiring practice. Show more Show less
