Business Analyst

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About The Job

Know Your Team

Technology Solution Centers

Infinity Program

Responsibilities

• Requirement gathering by facilitating workshops and discovery sessions with business users.
• Analyze and document functional and non-functional requirements for Guidewire Digital Portals.
• Create process flows, mock-ups, data mappings, and gap analysis documents.
• Collaborate with UX/UI teams to ensure user-friendly portal designs.
• Work with Guidewire Architects and Developers to ensure solutions align with Out-of-the-Box (OOTB) capabilities.
• Act as a liaison between business stakeholders and technical teams.
• Support testing activities including writing test cases, reviewing test results, and coordinating UAT.
• Assist in incident resolution and troubleshooting during development and post-deployment.
• Stay up-to-date with the latest Guidewire releases and digital technologies.
  

Requirements

• 5+ years of experience as a Business Analyst in Guidewire Digital Portal (Jutro) projects.
• Strong understanding of Guidewire suite and Digital Portals.
• Excellent domain knowledge in US Property & Casualty Insurance to understand and analyze the business needs of the customer.
• Expertise in creating functional specifications in the form of User Stories, process flows, use cases, data mappings.
• Experienced in gathering, defining, and organizing business and functional requirements – including acceptance criteria for use by developers and testers to implement and test a functionality.
• Ability to lead and facilitate the requirements gathering sessions Eliciting requirements and scope using client interviews, documents reviews, legacy analysis, survey and translating client requirements into agile user stories.
• Experience with Agile methodologies and tools like JIRA, Confluence.
• Familiarity with integration patterns, APIs, and web technologies (HTML, CSS, JavaScript).
• Excellent communication and stakeholder management skills.
• Ability to work independently and in a collaborative team environment.
  

Good To Have

• P&C Insurance domain knowledge.
• Guidewire certifications (e.g., Digital Portal Specialist).
• Prior experience with ProducerEngage, CustomerEngage, or ServiceRepEngage.
• Knowledge of DevOps and CI/CD pipelines is a plus.
  

About The Company

Benefits

• Competitive compensation package.
• Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development.
• Comprehensive training and certification programs.
• Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers.