Business Analyst

About PriceEasy

PriceEasy is a fast-growing SaaS company transforming how fuel and convenience retailers manage pricing, location intelligence, and in-store profitability. Our AI-powered platform equips retailers with real-time insights to improve decision-making, boost margins, and optimize operations across the board. As a VC-backed organization, we are scaling rapidly and building an environment where innovation, collaboration, and customer impact take center stage. 

Position Overview

Business Analyst

Key Responsibilities

Data Analysis & Reporting

• Pull, analyze, and interpret data to support business decisions. 
• Build reports, dashboards, and metrics to track client and product performance. 
• Generate periodic project monitoring reports and perform ad hoc analyses for clients. 

Client Onboarding & Support

• Collaborate with CSMs to ensure smooth client onboarding and implementations. 
• Provide post-deployment support and troubleshooting assistance to clients. 
• Act as a point of contact for data-driven queries and insights. 

Business Process & Documentation

• Document business processes using modelling methodologies. 
• Identify gaps, propose improvements, and design new process flows. 
• Ensure effective knowledge transfer and maintain documentation repositories. 

Cross-functional Collaboration

• Work closely with product, tech, and operations teams to communicate client requirements and feedback. 
• Support project management activities by monitoring timelines, deliverables, and escalations. 
• Contribute to product enhancement discussions by translating business needs into technical requirements. 

Additional BA Functions

• Conduct root cause analysis for client-reported issues. 
• Perform market and competitive research to provide insights supporting client strategies. 
• Support internal stakeholders with data insights to drive operational excellence. 

Skills & Qualifications

• Bachelor’s degree in Business, Economics, Computer Science, Engineering, or related field. 
• 2–3 years of experience as a Business Analyst, preferably in SaaS or client-facing environments. 
• Strong analytical, problem-solving, and critical-thinking skills. 
• Proficiency in SQL, Excel, and BI/Visualization tools. 
• Excellent verbal and written communication skills, with experience interacting with international clients. 
• Ability to document requirements, processes, and workflows effectively. 
• Flexible, adaptable, and proactive in a fast-paced environment. 

What We Offer

• Exciting Career Growth:

  Be part of a VC-backed company building industry-defining technology. 

• Cutting-Edge Environment:

  Collaborate with innovators and shape the future of fuel & convenience retail. 

• Competitive Compensation:

  Market-leading salary and benefits aligned with your expertise. 

• Collaborative Culture:

  Supportive, inclusive, and growth-focused workplace that encourages innovation. 

Location:

Working Mode:

• Day Shift: 11 AM – 8 PM (Work from Office) 
• US Shift: 6 PM – 2 AM (Work from Home)