Business Analyst

Job Title: Business Analyst

Locations:

Experience:

Employment Type:

Notice Period:

About the Company:

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Must-Have Skills:

• Business Analysis in Government / e-Governance projects
• Requirement Gathering (BRS, FRS, SRS, Use Cases)
• AS-IS / TO-BE Process Mapping
• Stakeholder Management (Government Departments)
• UAT Support & Test Case Preparation
• Process Documentation & Functional Specifications
• Knowledge of G2C, G2B, G2G service models

Minimum Qualifications:

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field
• Minimum

  4+ years of experience

  as a Business Analyst in IT / e-Governance / Public Sector projects
• Hands-on experience in requirement elicitation, documentation, and functional analysis
• Experience working with government stakeholders and statutory bodies

Preferred Qualifications:

• Strong experience in preparing

  BRS, FRS, SRS

  , and other government-standard documentation
• Familiarity with public administration systems, citizen service platforms, or utility systems
• Proficiency in tools such as

  MS Visio, Balsamiq, Figma, JIRA

  , or equivalent
• Knowledge of data privacy laws, digital governance frameworks, and government IT policies
• Excellent analytical, communication, and presentation skills

Responsibilities:

• Collaborate with government stakeholders to understand business processes, pain points, and project goals
• Conduct requirement gathering sessions including workshops and interviews
• Document

  Business Requirement Specifications (BRS), Functional Requirement Specifications (FRS), and Use Cases

• Develop

  AS-IS and TO-BE process flows

  to support process re-engineering and digital transformation initiatives
• Work closely with technical teams to ensure accurate translation of functional requirements into system features
• Prepare and maintain documentation such as process flows, data flow diagrams, and user manuals
• Support

  User Acceptance Testing (UAT)

  by preparing test cases, coordinating testing, and validating outputs
• Monitor project progress against defined KPIs, timelines, and deliverables
• Ensure compliance with data privacy regulations, digital governance standards, and government IT policies
• Provide training, handholding, and post-implementation support to end-users and government officials

Important Note (Please Read Before Applying)

Do NOT apply if:

• You have

  less than 4 years or more than 8 years

  of experience
• You do NOT have hands-on experience in

  Government / e-Governance Business Analysis

• You are on a notice period longer than

  15 days

• You are looking only for non-client-facing or non-government roles
• You are from unrelated backgrounds (testing-only, support-only, non-BA roles)

Apply ONLY if you meet ALL criteria above.