Business Analyst

We are seeking a detail-oriented and results-driven Business Analyst (BA) to join our team. The ideal candidate will be responsible for analyzing business needs, identifying improvement opportunities, and delivering data-driven solutions to help achieve strategic goals. The BA will act as a bridge between business stakeholders and technical teams, ensuring successful project delivery and alignment with business objectives.

Key Responsibilities:

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and research.

• Maintain comprehensive documentation (BRDs, FRDs, SOPs, etc.).

• Translate business needs into functional specifications, user stories, and process flows.

• Collaborate with cross-functional teams including product managers, developers, QA, and operations.

• Identify gaps, inefficiencies, and opportunities for process or product improvements.

• Support the development of business cases, project plans, and ROI analysis.

• Facilitate meetings and workshops with stakeholders to validate requirements and define scope.

• Assist in system and UAT testing by creating test cases, validating outputs, and tracking issues.

• Monitor project progress and provide regular updates to stakeholders.

• Ensure alignment between business objectives and technical implementation.

Required Qualifications:

• Bachelor's degree in Business Administration, Information Technology, Finance, or a related field. • 3–6 years of experience as a Business Analyst or similar role.

• Strong understanding of business process modeling, requirement gathering, and documentation. • Experience with tools such as JIRA, Confluence, MS Visio, Excel, and PowerPoint.

• Excellent communication, analytical, and problem-solving skills.

• Ability to manage multiple tasks and priorities in a fast-paced environment.

Preferred Qualifications:

• Experience in Agile/Scrum methodologies.

• Familiarity with project management tools (e.g., Trello, Asana, MS Project).

• Domain knowledge in [Finance / Healthcare / E-commerce / Banking / Technology, etc.].

• Exposure to SQL, BI tools (Tableau, Power BI), or data analytics is a plus

About Kissht:

Kissht, a Great Place to Work® certified organization, is a consumer-first credit app that is transforming the landscape of consumer credit. As one of the fastest-growing and most respected FinTech companies, Kissht is a pioneer in data and machine-based lending. With over 15 million customers, including 40% from tier 2 cities and beyond, we offer both short and long-term loans for personal consumption, business needs, and recurring expenses.Founded by Ranvir and Krishnan, alumni of IIT and IIM, and backed by renowned investors like Endiya Partners, the Brunei Investment Authority, and the Singapore Government, Kissht is synonymous with excellence in the industry. Join us and be a part of a dynamic, innovative company that is changing the future of financial technology.