Business Analyst - IT

Business Analyst Experience - 5+ Location - Ahmedabad Work from Office Company Profile :- www.hiddenbrains.com Job Summary: We are seeking a dynamic and detail-oriented Business Analyst with a strong background in IT enterprise services and experience working in global environments. The ideal candidate will have 5+ years of business analysis experience, excellent client interaction skills, and a deep understanding of enterprise IT solutions. This role requires international travel for client workshops, requirements gathering, and solution discussions. Key Responsibilities: Act as the bridge between international clients and internal technical teams to gather, analyze, and document business and technical requirements. Collaborate with pre-sales, delivery, and solution architects to design IT enterprise service solutions aligned with client goals. Conduct discovery sessions, stakeholder interviews, workshops, and product walkthroughs across global client locations. Create detailed BRDs, FRDs, use cases, workflows, wireframes, and user stories. Analyze and map existing client business processes and recommend technology-driven improvements. Support RFP/RFI responses and assist in solution proposal preparation. Translate business needs into functional specifications and collaborate with cross-functional teams to ensure seamless execution. Validate solution deliverables with clients through UAT planning, acceptance criteria, and documentation. Stay current with trends in enterprise IT solutions (cloud, data, automation, cybersecurity, etc.) to guide clients effectively. Required Qualifications: Bachelor’s/Master’s degree in Business, IT, Engineering, or related discipline. 5+ years of experience as a Business Analyst in IT services, enterprise technology, or digital transformation projects. Also sound exposure on ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite) would be added advantage. Strong knowledge of enterprise IT solutions, such as application development, cloud services, data platforms, and managed IT services. Experience in client-facing roles and working with international customers Willingness and ability to travel internationally for client engagements (20–40% travel depending on projects). Proficiency in tools like JIRA, Confluence, MS Visio, Figma, or similar. Strong analytical thinking, stakeholder management, and documentation skills. Excellent written and verbal communication in English. Show more Show less