Business Analyst (BA)

Position Summary

We are looking for a driven and detail-oriented Business Analyst (BA) to support the development of our core web-based application. This role is ideal for someone early in their product career who thrives in a collaborative environment, enjoys solving user problems, and has a strong analytical mindset.
The APM will work closely with cross-functional teams—especially product, engineering, and UX—to identify user needs, document business requirements, and assist in delivering exceptional web-based user experiences. The role combines elements of business analysis, feature prioritization, and execution support.

Essential Duties and Responsibilities

• Collaborate with internal stakeholders and end-users to gather and gather, validate, and document detailed business requirements and user stories.

• Analyze user workflows and pain points to propose feature improvements and new product capabilities.

• Participate in sprint planning, backlog grooming, and other Agile ceremonies and promote rapid, data-informed iterations.

• Manage epics, stories, tasks and bugs, ensuring alignment with business objectives.

• Assist in product roadmap planning, timelines, and release schedules.

• Work closely with UX/UI designers to ensure intuitive and accessible web interfaces and validate designs against requirements.

• Coordinate with engineering teams during the development lifecycle to ensure requirements are implemented accurately.

• Conduct user acceptance testing (UAT), log issues, and ensure quality of deliverables.

• Support the creation of product documentation, release notes, and training materials.

• Monitor product usage and collect user feedback to inform future enhancements.

• Stay updated with industry trends, competitor offerings, and best practices in web-based application development.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• 2–4 years of experience in product management or business analysis, preferably in a software or web application environment.

• Strong analytical and problem-solving skills.

• Ability to write clear, concise user stories and business requirements.

• Familiarity with wireframing and UX concepts.

• Understanding of the Agile/Scrum development process.

• Strong communication and collaboration skills; able to work effectively with distributed teams.

• Experience with tools like JIRA, Confluence, Figma, or equivalent.

Preferred Qualifications

• Background in web application product development.

• Exposure to the Human Capital Management (HCM) domain or healthcare industry is a plus.

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.