Business Analysis Specialist

As a Business Analysis Specialist at BT Group, you will play a crucial role in executing workstreams to support BT Group strategies. Your primary responsibilities include analyzing business performance, defining requirements, facilitating collaboration with stakeholders, and optimizing project outcomes. Here is a breakdown of your key accountabilities: - Work with stakeholders to define problem statements, objectives, and key results for initiatives or change deliveries. - Design channel-agnostic business processes aligning with BT standards and customer journey objectives. - Lead the creation of requirements for initiatives and ensure data-driven insights and performance tracking. - Collaborate with technical teams to integrate data models, KPIs, and analytics. - Conduct capability maturity analysis, define future requirements, and design operating model changes. - Manage stakeholder relationships, prioritize business needs, and mediate discussions effectively. - Quality assure technical designs, support defect resolution, and document updates to launched business processes. Your skills should encompass proficiency in business analysis, data and reporting, process design and improvement, requirements management, collaboration, stakeholder management, Agile and Lean practices, analytical and strategic thinking, as well as tools and methods utilization. In terms of experience, you should have a track record of delivering committed scope with optimum quality, working with Agile methodologies and cross-functional teams, facilitating interactive workshops, and analyzing business states within future expectations. The Business Analysis Specialist role is crucial for providing strategic insights into profitability, efficiency, and effectiveness across the BT Group. By executing structured discovery approaches, analyzing data, facilitating stakeholder collaboration, and evaluating business processes, you will contribute to driving informed decision-making and strategic contributions within the organization. BT Group, as a pioneering telco with an unrivaled heritage, is dedicated to revolutionizing connectivity in the UK through digital infrastructure projects such as full fiber broadband and 5G. The company is committed to simplification, AI integration, and customer-centric innovation, offering an exciting opportunity to be part of a transformative journey. Please note that BT Group encourages diversity and inclusion, offering flexibility in working arrangements and reasonable adjustments for the selection process. If you are excited about the role but do not meet every single requirement, we still encourage you to apply as we value diverse perspectives and experiences in our team.,