Branch Manager

Position:Branch Manager (Experienced in Education Industry Required)
Location: Tamil Nadu

Reports To: Branch Manager / Regional Manager

Job Summary: The Branch Manager at an educational institute plays a pivotal role in overseeing the day-to-day operations of the branch, managing staff, ensuring high-quality educational services, and driving sales performance to achieve enrollment and revenue goals. This role requires a strong combination of leadership, sales acumen, financial management, and educational oversight. The Branch Manager is responsible for both operational success and business development within the branch, ensuring student satisfaction, staff productivity, and financial targets are met.

1. Sales & Business Development:

• Develop and execute sales strategies to meet enrollment goals.
• Generate leads through digital marketing, outreach, seminars, and partnerships.
• Convert leads into enrollments and track sales performance.
• Set and monitor sales targets to ensure consistent achievement.
• Analyze market trends and competitors to identify new opportunities.
• Build and maintain strong relationships with prospective students and parents.

2. Operations Management:

• Oversee daily branch operations, ensuring smooth academic and administrative functions.
• Implement operational procedures for efficiency and quality service.
• Coordinate class schedules, exams, and educational activities.
• Monitor and address branch performance issues.

3. Staff Management:

• Recruit, train, and manage teaching, admin, and sales teams.
• Set performance goals and conduct regular appraisals.
• Foster a positive and collaborative work environment.
• Address staffing issues, including conflict resolution and coaching.

4. Financial Management:

• Prepare and manage branch budgets, ensuring revenue and cost control.
• Monitor tuition fee collection and financial performance.
• Develop pricing strategies to maximize revenue while staying competitive.
• Ensure proper financial reporting and identify opportunities for improvement.

5. Customer Relationship Management:

• Address inquiries and concerns from students and parents professionally.
• Implement retention strategies to reduce dropouts and increase satisfaction.
• Coordinate parent-teacher meetings and student engagement activities.

6. Academic Quality & Compliance:

• Ensure academic programs meet quality and regulatory standards.
• Oversee student progress and support from teaching staff.
• Address academic concerns and ensure compliance with regulations.

7. Marketing & Branding:

• Collaborate with the marketing team to increase local awareness and enrollment.
• Represent the institute at events and conferences to promote programs.
• Ensure consistent branding across all marketing channels.

8. Reporting & Analysis:

• Prepare performance reports on sales, financials, and operations.
• Analyze trends and feedback to improve strategies and performance.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid time off

Work Location: In person