406 Bmc Remedy Jobs - Page 2

About The Role LocationBangalore/ Gurgaon Mode-Hybrid Exp- 4 to 7 years Required Skills Managing the lifecycle of all the changes and to minimize the impact of incidents. End to End IT Change and Service Management & Execution. Requirement gathering & Analysis of the situation. Plan, coordinate and control the restoration of complex and high impact system changes that occur within the production environment. Measure project performance to identify areas for improvement. Maintain Incident, Change reports in a common database and have a weekly consolidated report published to the team. Update and Leads the change advisory board (CAB) Facilitate and perform Change process to identify causes of ...

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature developmen...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syst...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Critical Incident Management Good to have skills : Service Integration and Management (SIAM) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team mem...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syst...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syst...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : Service Integration and Management (SIAM) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Critical Incident Manager to oversee and lead the management of high-severity incidents, ensuring swift resolution and minimal business impact. The ideal candidate will act as a Subject Matter Expert (SME) in Major Incident Management, possessing strong leadership, communi...

About The Role CF Transformation Change Hub Senior Analyst/Analyst Management Level: 10-Senior Analyst/11-Analyst Location: Bengaluru, BDC14A/Gurugram, DDC1A Must-have skills: Change Management Initiatives About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the...

About The Role Skill required: IX Intelligent Asset Management Operations - Asset Data Management Designation: Asset Performance Mgmt Specialist Qualifications: BTech Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving cl...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be respon...

About the Role: Whats in it for you : We are looking for highly motivated technology professionals who will strengthen our specialisms and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. Responsibilities: Strong Experience administering, migrating, installing, upgrading, and configuring IBM MQ (Latest version MQ 9.3, MQ 9.4) Support for IBM MQ on Linux servers/Windows OS. Provide build support including troubleshooting, timely resolution, and root cause analysis. Support Incident, problem and change management tasks. Implement change requests based on CM processes. Support Client related MQ requests efficiently Operational Support Flexible...

Role & responsibilities We are currently seeking experienced BMC Helix ITSM Consultants to join our global delivery team working on high-profile telecom projects across the UK, Europe, and North America. This is an exciting opportunity to work with cutting-edge BMC Helix technology in a fully remote role, offering above-market compensation and the chance to work with a leading team in ITSM solutions. Currently we are recruiting for two roles (details below). They are both fully remote working roles, with an opportunity to travel to the United Kingdom for meetings and workshops. 1. BMC Helix Migration Consultant: Key Responsibilities: Migration Execution Perform full-scale migrations of BMC R...

Role & responsibilities We are currently seeking experienced BMC Helix ITSM Consultants to join our global delivery team working on high-profile telecom projects across the UK, Europe, and North America. This is an exciting opportunity to work with cutting-edge BMC Helix technology in a fully remote role, offering above-market compensation and the chance to work with a leading team in ITSM solutions. Currently we are recruiting for two roles (details below). They are both fully remote working roles, with an opportunity to travel to the United Kingdom for meetings and workshops. 1. BMC Helix Migration Consultant: Key Responsibilities: Migration Execution Perform full-scale migrations of BMC R...

Requirement for a BMC Helix ITSM Lead for long term. 6+ years of experience in working on BMC Helix ITSM implementation & decent Knowledge of Integrations. Good communication skills required. Only Immediate joiners can apply. Location: Pune

Scope of work: We are seeking an experienced IT professional to join our team as EDA License Specialist and scope involves license installation, worldwide support and maintenance, troubleshooting, vendor management, inventory management, communication with stakeholders including IT and application engineers. : Provide license support to the R&D community in Infineon (incl. 24x7 support) License generation, installation and maintenance. Ensuring high availability of licenses to designers worldwide Troubleshooting license issues: Work with cross-functional teams to resolve technical issues Detection of hung license jobs and taking corrective action. Reporting: Develop utilization reports and a...

We are looking here for the opportunity of BMC Discovery

Sr. Sales Executive We are looking for an experienced Cloud Solutions Sales Representative to join our fast-paced and dynamic sales team. The ideal candidate will have a strong background in cloud technologies and a proven track record in technical sales, particularly with platforms such as BMC Remedy or ServiceNow. This role will play a vital part in expanding our cloud offerings and helping clients optimise their IT operations. Key Responsibilities - Identify, engage, and develop relationships with potential clients seeking cloud-based IT solutions. - Understand client business needs and technical requirements, particularly around service management and automation. - Conduct tailored prese...

BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in im...

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. Key Responsibilities/Duties Provide L2/L3 operational support on ITSM Remedy, SmartIT/MyIT, Smart reporting, Service broker, DWPA, CMDB, Asset Management, as per agreed SLAs. Maintain BMC Product platform availability as per agreed availability commitment Develop new customizations, integrations and reports Troubleshoot BMC Application, customizations, integration issues. Follow the ITIL...

Project description Overall service management with a strong working knowledge of various ServiceNow applications such as Incident Management, Problem Management, Change Management, Asset Management and Service Catalog/Service Request Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Can break down the requirements, develop and demo the dashboards and reports to end user/clients Work with clients/ end users to understand their tasks and work on them within the SLA. Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades to certify all...

1. for NetBackup a. Hands on experience in NetBackup 8.x/9.x/10.x versions b. Experience in configuring and managing N etBackup master servers/ media servers and clients c. Backup policy SLP configuration, Exchange backups / recovery d. Hands on experience in Backup / Restore activities e. Configuration of Volume Pools, Storage Units, Policies, Tape drives f. Ticketing tool experience - ITSM, HPESM, BMC Remedy - understands approval process or workflow for Change implementation g. Plan and schedule changes for new Policy activation, deactivation and server decommissioning and any other as per Client requirements h. Experience in DR Drills - failover from Production DC to DR i. Experience in ...

We are seeking a BMC Helix ITSM Administrator to manage, support, and optimize BMC Remedy ITSM applications. The ideal candidate should possess deep technical expertise in BMC ITSM modules, strong troubleshooting skills, and a solid understanding of ITIL processes. The ideal candidate should have deep expertise in Developer Studio, Innovation Studio, REST/SOAP integrations, and CMDB architecture, with hands-on experience in leading end-to-end solution implementations. BMC Professional or Developer certifications and strong knowledge of ITIL best practices are essential. Job Description: Provide support and configuration for core BMC ITSM modules: Incident, Problem, Change, Asset, and Service...

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several...

Job Description (JD): We are seeking an experienced ITIL Specialist / IT Service Management (ITSM) Professional to manage and support IT operations aligned with ITIL best practices. The candidate will oversee incident, problem, change, and service request management processes to ensure service quality, availability, and compliance. Position: ITIL / ITSM Specialist Location: Bangalore / Hyderabad Salary: Competitive (Based on experience) Required Skills & Experience: 38 years of experience in IT Service Management / IT Operations. ITIL v3/v4 Foundation Certification (Intermediate or Expert preferred). Strong knowledge of ITIL processes: Incident Management Problem Management Change Management...

About The Role Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis a...