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7.0 - 12.0 years
9 - 14 Lacs
pune
Work from Office
Job Description : ServiceNow ITSM and ITOM Consultant (Minimum Relevant Experience 7 Years) Overview: We are seeking an experienced ServiceNow Consultant with deep expertise in IT Service Management (ITSM) and IT Operations Management (ITOM) to design, implement, and optimize ServiceNow integration solutions. The ideal candidate will have 7+ years of hands-on experience with ServiceNow and other ITSM platforms, with a strong background in ServiceNow integrations, CMDB, Discovery, Service Request Management, and related ITOM modules. The candidate is required to work closely with business and technical stakeholders to ensure seamless and scalable ITSM and ITOM implementations that align with ...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: At BMC, we are looking for a Lead System Administrator to join our dynamic team. As a part of the system administrators" team, you will be responsible for providing support on various platforms such as Windows, Linux, AWS, Kubernetes, Docker, VMware, and Cloud technology. Your role will involve maintaining and supporting OS platforms, as well as private and public cloud deployments. By joining BMC, you will have the opportunity to contribute to both the company's success and your own growth by working on cutting-edge technologies and innovative solutions. Key Responsibilities: - Develop, configure, and maintain ITSM workflows, modules, and integrations. - Implement automation ...
Posted 1 month ago
15.0 - 20.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syste...
Posted 1 month ago
5.0 - 8.0 years
15 - 25 Lacs
pune
Hybrid
5+ years with BMC Remedy ITSM CMDB & Atrium Integrator Experience with BMC Discovery (ADDM), reconciliation & normalization jobs Strong skills in SQL, REST/SOAP integrations, troubleshooting Good knowledge of ITIL processes BMC certifications
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Role Overview: As an experienced cloud infrastructure specialist at Capgemini, you will have the opportunity to shape your career in a collaborative and inspiring environment. You will be responsible for deploying and managing OpenStack services, networking, storage, and user/project configurations. Additionally, you will utilize your skills in Red Hat OpenShift cluster management, container orchestration, and CI/CD pipeline integration. Your expertise in scripting for automation and monitoring tasks, as well as your knowledge of ITIL processes and incident management, will be key in this role. Key Responsibilities: - Deploy and manage OpenStack services, networking, storage, and user/projec...
Posted 1 month ago
5.0 - 8.0 years
11 - 16 Lacs
bengaluru
Work from Office
About The Role TITLESenior Product Support Specialist REPORTING TO IT Operations Manager WORKING LOCATION Bangalore, India JOB RESPONSIBILITIES: Provide L1 and L2 application support, troubleshooting, and resolution for business and operational systems. Perform periodic L1/L2 activities and ensure compliance with operational processes. Work with stakeholders to gather issue details, prioritize tickets, and ensure timely updates/resolution. Analyze recurring ticket/alert patterns and assist in preparing operational reports for management review. Support incident and problem management processes in collaboration with cross-functional teams. Assist in implementing automation and infrastructure-...
Posted 1 month ago
0.0 - 2.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the syste...
Posted 1 month ago
15.0 - 20.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syste...
Posted 1 month ago
15.0 - 20.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syste...
Posted 1 month ago
0.0 - 2.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the syste...
Posted 1 month ago
0.0 - 2.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they util...
Posted 1 month ago
15.0 - 20.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day...
Posted 1 month ago
0.0 - 2.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the syste...
Posted 1 month ago
0.0 - 2.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they util...
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applicati...
Posted 1 month ago
3.0 - 6.0 years
6 - 10 Lacs
bengaluru
Work from Office
As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature developmen...
Posted 1 month ago
5.0 - 7.0 years
12 - 16 Lacs
bengaluru
Work from Office
Job Purpose and Impact The IT Asset Management Lead is the strategic thought leader responsible for driving industry leading IT Asset Management transformation to ensure consistent and operationally excellent IT asset management operations globally across Cargill. This position will develop a global strategy and roadmap using the asset management frameworks as a template to limit risk and create value for Cargill. This position will enable and guide global technology teams to manage IT assets globally to reduce risk and increase value. Key Accountabilities Design, implement, and improve upon robust processes to support IT Asset Management across the organization.Develop and manage the transf...
Posted 1 month ago
0.0 - 2.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the syst...
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
pune
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve t...
Posted 1 month ago
3.0 - 6.0 years
5 - 9 Lacs
bengaluru
Work from Office
Skill: Change Manager Experience: 3+ Years Location: - Bangalore Notice Period: Immediate to 15 Days Employee type: Contract to Hire Incident Management: Co-ordinate with Service Desk and Incident management team in the identification of Major Incidents; manage Major Incidents, to ensure that these are diagnosed and escalated to appropriate and consistent quality standards; co-ordinate with Service Desk, IT support staff and Customers to ensure accurate and appropriate communications during Major Incidents. Problem Management: Manage Problems to ensure that these are diagnosed, logged and escalated to appropriate and consistent quality standards; co-ordinate Service Desk, IT staff and Custom...
Posted 1 month ago
6.0 - 11.0 years
5 - 10 Lacs
hyderabad
Work from Office
About Team : This position is in the Access & Entitlements team within BPSTA - Global Shared Services. The candidate will be responsible for carrying out User Access Administration processes that are in some cases triggered by events and in other cases part of specialized user admin and cyclical access reviews and certifications for various FIS applications. Customer interaction is required to resolve login issues, escalating issues needing attention by leaders. The Access & Entitlements team interacts with staff and lines of business around the globe, across different time zones and adheres to strict timelines in meeting SLAs and turnaround times with highest accuracy expectations, ensuring...
Posted 1 month ago
5.0 - 8.0 years
4 - 7 Lacs
bengaluru
Work from Office
Platform Management: - Lead the end-to-end Adminstration of the ServiceNow ITSM platform, including requirement gathering for any new changes, part of configuration and customization. - Collaborate with cross-functional teams to ensure successful running of the ITSM platform with existing tools, systems, and processes. - Administer already configured and customized workflows, forms, fields, notifications, and automation within the ServiceNow platform. Incident, Problem, Change, and Request Management: - Maintain incident, problem, change, and request management processes and workflows. Service Catalog and Portal Management: - Manage the service catalog, service offerings and service request ...
Posted 1 month ago
5.0 - 7.0 years
5 - 10 Lacs
chennai
Work from Office
A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards ITIL V3/ V4 Foundation certification Knowledge of help desk operations and fundamentals Hands on experience with Remedy ITSM Suite administration and development Accurate and timely reporting of all MIS to Operations, Senior Management and other customers. Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement Good understanding of foundation Data Design and Data Load Coordination and management of Major Incident Management process activities Ability to identify problems at an early stage and solve them effectively Preparation of ...
Posted 1 month ago
5.0 - 7.0 years
5 - 10 Lacs
bengaluru
Work from Office
A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards ITIL V3/ V4 Foundation certification Knowledge of help desk operations and fundamentals Hands on experience with Remedy ITSM Suite administration and development Accurate and timely reporting of all MIS to Operations, Senior Management and other customers. Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement Good understanding of foundation Data Design and Data Load Coordination and management of Major Incident Management process activities Ability to identify problems at an early stage and solve them effectively Preparation of ...
Posted 1 month ago
5.0 - 7.0 years
5 - 10 Lacs
hyderabad
Work from Office
A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards ITIL V3/ V4 Foundation certification Knowledge of help desk operations and fundamentals Hands on experience with Remedy ITSM Suite administration and development Accurate and timely reporting of all MIS to Operations, Senior Management and other customers. Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement Good understanding of foundation Data Design and Data Load Coordination and management of Major Incident Management process activities Ability to identify problems at an early stage and solve them effectively Preparation of ...
Posted 1 month ago
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