406 Bmc Remedy Jobs - Page 6

This Position reports to: Global Service Owner for Network Service Your roles and responsibilities: In this role, you will have the opportunity to lead defined service lines in the design and development of end-to-end lifecycle roadmaps and effective and efficient delivery of services together with a team of dedicated internal and external suppliers. Each day, you will be responsible to design, implement, and maintain the framework to deliver the services in scope, on time, within budget, and in line with the customers expectations. You will also showcase your expertise by managing multiple third-party global vendor contracts to assure high service quality and optimizing the cost. The work m...

As a leader in the retail market, we re optimistic about our future and yours. We re changing at a rapid rate, giving you challenging work that you ll be proud of. Total expereince - 3-5 years Expereince in ITSM, ITOM, ITAM, Integartions - 3 years min Expereince working with Jira + Service now Expereince working on the integration of Jira with the service now Secondly CSDM, HRSD, ITBM and IRM Knowledge on Confluence.

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research a...

Greetings from BMC Software! We came across your profile on Naukri and believe your experience in Technical Support aligns well with current opportunities at BMC. As a global leader in software solutions, we are looking for skilled Tech Support Analysts to join our dynamic team. This opportunity offers you a strong platform for career growth while allowing you to bring your valuable expertise to support our innovative solutions and global customer base. If you're open to exploring new challenges, feel free to apply through our careers page https://jobs.bmc.com/Careers/JobDetail/Staff-Technical-Supp-Analyst-India/45489 or reach out to us directly at urvashi_thakkar@bmc.com. Regards, Talent Ac...

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...

Strong experience in CMDB integrations Excellent experience in ITSM Experience - 5+ years No admin profiles encouraged. Location - PAN India. Rates including mark up - 170 K/M - 180K/M Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communica...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

The NCR Atleos Lead Developer Monitoring and Scheduling tools is responsible for maintaining the core set of tools which monitoring, maintain and schedule job for the infrastructure and applications. The person will need to work across the NCR Atleos I&T application teams and across the Datacenter infrastructure teams to manage changes to the various tools. The person will need to ensure tools are maintained on a support release, are patch properly and new capabilities are deployed timely. Essential Functions, Responsibilities & Tasks may include: Managing the day-to-day execution of Monitoring and Scheduling tools Partner across the organization to drive enhancements via user stories Provid...

Working on Event management products from Interlink ASI and BMC TrueSight Operations Management(TSOM) to develop automation, APIs and drive self service. To provide follow the sun support along with Level 3 production support on rotation Support ServiceNow migration and develop integration utilities to support Event management products Drive AIOps implementation using machine learning and Self-healing automation Provide in time zone support for regional stakeholders and drive communication with global team SKILLS & EXPERIENCE WE REQUIRE BMC TrueSight Operations Manager(TSOM) ( 2-3) Interlink ASI product experience ( 1-2) ServiceNow Experience ( 1-3) Splunk ITSI ( or any other AIOps product) ...

Role Purpose Opsramp JD Experience in the area of Enterprise monitoring, Event Management, Infrastructure Discovery, Automation, Configuration Management and Integration with ITOM solutions Hands-on experience in OpsRamp design, implementation and integration with 3rd party solutions Collects, generates, or helps refine high level requirements / use cases and creates implementation strategy, acceptance criteria (with input from the customer) Work with different engineering teams across the organization in order to determine scope for monitoring & event management solution designs and provide implementation roadmap Experience in monitoring database systems, Understand and manage systems upgra...

JD : • BMC Remedy Expertise : You must have a minimum of 3 years' hands-on experience in BMC Remedy, including development, implementation, configuration, and upgrades. • Integration Skills : Strong knowledge and practical experience in integrating Remedy with external systems through web services and REST APIs. Patch and Upgrade Proficiency : Ability to upgrade Remedy AR Server and Remedy Mid-Tier with the latest patches for system performance and security. High Availability Know-How : Proficiency in configuring BMC Remedy v9.x in a high-availability, clustered environment for system reliability. • Customization Abilities : Capable of customizing BMC Remedy applications to meet specific cus...

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature developmen...

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...

Role: Technical Support Executive (International BPO) Location : Hyderabad Shift Timings : 24/7 Night Shifts Work Schedule : 5 Days Working, 2 Rotational Week Offs Cab Facility : 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification : Only Graduates Expected CTC : Up to 4.5 LPA Interview Mode : Walk-in Joining : Immediate Joiners Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Aman- 8306474104

Project Role : Application Support Engineer Project Role Description : Act as software detectives

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Educational Requirements Bachelor of Engineering Service Line Quality Responsibilities Experience in SAP Solution Manager 7.2 Tools Study for Azure DevSecOps CI/CD process Source Code Version control(GIT), Code Quality, Unit Testing, Static Security Testing, CI / CD tools, Regression and Integration Testing tools, Monitoring and ITSM tools Worked on SAP DevOps Solution Blueprint design with the recommendation of all required tools to fulfill CI/CD process for SAP on-premise, SAP SaaS and S4HANA landscape SAP CI/CD Pipeline Continuous Integration (SAP ABAP Development environment, ABAP Unit Testing, Code Quality & Version Control, Security Scan) and Continuous Delivery (Deployment, Automated ...

Educational Requirements Bachelor of Engineering Service Line Global Delivery Responsibilities Key Responsibilities:Architect and implement automation workflows within ITSM platforms including ServiceNow (SNOW) and BMC Helix.Leverage modules such as ITOM, Performance Insights (PI), and NowAssist to drive service efficiency and reliability.Integrate and automate service management processes across incident, change, problem, and asset management.Collaborate with stakeholders to identify automation opportunities and define technical requirements.Develop and maintain automation scripts and orchestration logic to support self-service and self-healing capabilities.Ensure compliance with ITIL stand...

As a Service Now Developer with over 3 years of experience, you will be responsible for understanding the entire Service assurance or fulfillment life cycle. You should have a fundamental understanding of Service Now modules, integration hub, and components. Your main tasks will include the development and enhancement of Service Now applications/modules such as TSM, ITSM, CMDB, CSM, OMT, FSM, ITOM, TSOM, GRC, and HRSD. Your role will also involve hands-on experience in API integration with third-party applications, utilizing both OOTB and custom solutions. You should have system integration experience using web services and web-based technologies like XML, HTML, AJAX, CSS, HTTP, REST/SOAP, a...

An extraordinarily talented group of individuals work together every day to drive TNS" success, from both professional and personal perspectives. Come join the excellence! TNS is looking for a passionate, motivated Network Automation Developer to join our Automation Development Team. Responsibilities will be focused on developing automation tools to support TNS Global products and services. The role includes designing and implementing custom automation solutions for service delivery teams that interface with existing platforms and systems, automating compliance and policy verification of network assets, and developing tools to aid Operations in maintaining and monitoring the Global IP Networ...

You should have a minimum of 3-6 years of experience in network background with a solid understanding of switching, routing, and firewall concepts. Hands-on experience in any Load Balancer or Application Delivery Controller (ADC) products is required. You should be skilled in the integration, configuration, administration, and troubleshooting of LB or ADC products. Strong troubleshooting skills on TCP/IP, HTTP/HTTPS, SSL/TLS, and DNS protocols are necessary. Experience in handling platform and application management issues of LB or ADC products is also expected. Possessing certifications in Load Balancer or ADC products such as F5-CA, Citrix Associate/Professional networking, CNS-ADC, etc., ...

As a BMC Remedy Developer, you will leverage your expertise in integrations methods such as REST and SOAP to design, develop, and implement solutions using BMC Remedy. With a minimum of 3 years of hands-on experience in BMC Remedy development, you will play a crucial role in meeting our organization's IT service management needs and integrating BMC Remedy with other systems. Your responsibilities will include designing and customizing BMC Remedy applications, collaborating with stakeholders to gather requirements, maintaining integrations, troubleshooting applications, and configuring BMC Remedy infrastructure components. Working closely with cross-functional teams, you will ensure seamless ...

As a Remedy Admin, your primary responsibility will be to manage the design, implementation, maintenance, and continuous improvement of BMC Remedy. You will need to ensure the availability of Remedy, provide continuous operational support, and perform any necessary development and customization to align with business requirements. Your key duties and responsibilities will include: - Leading the review of Remedy design and implementation, identifying gaps in current practices, and overseeing mitigation activities. - Developing Remedy applications, workflows, forms, and integrations to meet specific business needs. - Managing the Remedy environment to ensure availability, performance, and secu...

We are seeking a skilled and customer-focused Service Desk Analyst to provide IT support services. The role involves acting as the first point of contact for end users through various channels such as phone, email, and ITSM tools. The analyst will perform initial triage and resolution of incidents and service requests, escalate unresolved issues appropriately, and ensure a seamless support experience aligned with ITIL processes. Key Responsibilities: - Provide Level 1 to 1.5 technical support to end users through phone, email, and ITSM ticketing systems. - Troubleshoot and resolve basic hardware, software, network connectivity, and peripheral device issues. - Assist users with password reset...