606 Bmc Remedy Jobs - Page 9

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Critical Incident Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve incid...

IT Operations Automation tools like ServiceNow Orchestrator, BMC Atrium Orchestrator, HPE Operations OrchestratorObservability tools like Elastic, OpsRamp, Sciencelogic Strong experience in Implementation and Presales of AI Ops use cases using any of the Industry enterprise AIOps solutions such as Moogsoft, ServiceNow, Opsramp, Sciencelogic, Big Panda, etc Strong understanding and experience on Machine Learning algorithms for various AIOPS use cases such as classification, clustering, and anomaly detections Preferred ITIL certificationStrong understanding of Cloud & infrastructure technologies such as virtualization, hyper converged infrastructure, as a service, Software defined networks, se...

About the Role: We are looking for a professional with an experience of 6 years in Workforce Management (WFM), reporting or data analysis within an IT service management or operations environment. Requirements: Experience in working with ITSM tools and knowledge management platforms for example, ServiceNow Knowledge Base. Hands-on experience working with ITSM tools (e.g. ServiceNow, BMC Remedy) for data extraction and reporting. Proven ability to translate raw data into meaningful insights and actionable recommendations. Proficiency in Excel, Power BI or other data visualization and reporting tools. Familiarity with ITIL processes and service management metrics. Ability to manage multiple re...

About the Role: We are looking for a skilled professional with an experience of 4 to 6 years in vendor management, service delivery or IT operations within a multi-vendor environment. Requirements: Experience working with ITSM tools and knowledge management platforms for example, ServiceNow Knowledge Base. Experience working with ITSM tools and interpreting SLA/OLA performance data. Proven ability to manage vendor relationships and drive accountability in a collaborative manner. Strong understanding of ITIL and SIAM principles. Excellent communication, negotiation, and stakeholder management skills. Ability to analyze performance data and translate insights into actionable improvements. Prof...

You are a highly skilled Problem Manager - SIAM with 6 years of experience joining a dynamic team. Your role involves focusing on Problem Management and Root Cause Analysis in IT Service Management. Your responsibilities include: - Conducting thorough Root Cause Analysis (RCA) for all Priority 1 and Priority 2 incidents related to in-scope services. - Ensuring that recurring incidents are systematically reviewed and addressed using established RCA methodologies. - Creating and managing problem tickets for incidents requiring full RCA, ensuring timely progress tracking and resolution. You should have the following qualifications: - At least 4-6 years of experience in IT Service Management, wi...

Join our Team About this opportunity: We are seeking a highly skilled Change Manager with expertise in ITIL processes to join our dynamic telecom team. The Change Manager will be responsible for overseeing the entire change management process, ensuring smooth transitions with minimal service disruptions. This role will focus on maintaining high standards of quality and compliance in the implementation of changes to IT/Telecom services, while working closely with technical, operational, and business teams. Key Responsibilities: Change Management Process Lead the end-to-end ITIL-based change management process, ensuring all changes are efficiently handled and follow ITIL best practices. Manage...

About this opportunity: We are seeking a highly skilled Change Manager with expertise in ITIL processes to join our dynamic telecom team. The Change Manager will be responsible for overseeing the entire change management process, ensuring smooth transitions with minimal service disruptions. This role will focus on maintaining high standards of quality and compliance in the implementation of changes to IT/Telecom services, while working closely with technical, operational, and business teams. Key Responsibilities: Change Management Process Lead the end-to-end ITIL-based change management process, ensuring all changes are efficiently handled and follow ITIL best practices. Manage and assess th...

Seeking a highly skilled Problem Manager SIAM with 6 years of experience to join our dynamic team. Requirements: At least 4 6 years of experience in IT Service Management, with a focus on Problem Management and Root Cause Analysis. Proficiency in ITSM tools such as ServiceNow, BMC Remedy or similar platforms. Sound analytical and investigative skills for identifying root causes and systemic issues. Experience working in environments with ITIL-aligned processes. Familiarity with managing problem records in ITSM platforms. Should conduct thorough Root Cause Analysis (RCA) for all Priority 1 and Priority 2 incidents related to in-scope services. Should ensure that recurring incidents are system...

Min 5 to max 8 years. A Site Reliability Engineer is a professional who acts as a warrior to monitor, protect customer applications, taking charge on operational tasks to ensure the efficient functioning of a system. They are responsible for monitoring, automating, and improving the reliability, performance, and availability of any applications. Mandatory to have working experience as SRE Lead or Techno function role as Site Reliability Engineer (SRE) at customer work location in the e-com domain. Be a Litmus7 face at customer site collaborating with Litmus7 leadership. Must have knowledge of Production Application Support. Working experience in interacting with Team/Onsite/customers who pro...

Responsibilities: Software asset management activities include creating, updating, tracking, monitoring, and maintaining software licenses in asset management database, as well as monitoring application usage, and reporting compliance of software usage Through licenses management, highlight opportunities to target unused or restricted SW for reclamation Identify Hard and Soft cost savings for the customer Analyze client contracts, In-depth Knowledge of major publishers (Microsoft, IBM, Adobe, Oracle etc) in order to establish areas of risk and Software License Compliance Position for the clients. Participate in software compliance audits and remediation efforts Having Experience in License o...

BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in im...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

About The Role The ESM Consultant focuses on all of the Service Integration and Service Management lifecycle stages and associated processes. They are a recognized subject matter expert in one or more of the lifecycle stages or processes. They are an expert in related areas such as governance, industry standards or regulatory compliance. About The Role - Grade Specific The ESM Consultant focuses onall ofthe Service Integration and Service Management lifecycle stages and associated processes.They are a recognized subject matter expert in one or more of the lifecycle stages or processes. They are an expert in relatedareas such as governance, industry standards or regulatory compliance. This ro...

About The Role Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. They install, maintain, patch, upgrade and continuously improve the operating environment. About The Role - Grade Specific Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. Providesmaintenance and support for all system in scope, installs, configures, and tests operating systems, troubleshoots and conductsincident resolution, liaise with other IT teams and 3d party vendors Develops and executes plans for patching, maintainssecurity, backup, and redundancy strategies, Develops capabilities on emerging t...

Job Description : Should be excellent in communication ControlM with 3-5 Years experiences ControlM Admin and scheduling experiences Having good knowledge about monitoring jobs Should have experience on AFT module Hands on experiences on Control M EM, server, agent and experiences on Sterling integrator

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...

As a Software Engineer at our company, you will be responsible for the implementation and operational support of BMC Discovery solutions. Your key responsibilities and duties will include: - Strong understanding and hands-on experience with BMC Discovery 11.x platforms - Creating custom reports based on customer requirements - Building and maintaining business application models using the start anywhere (SAAM & CAM) approach in ADDM - Generating custom software instances according to the application process in ADDM - Troubleshooting ADDM/Discovery scan issues across various infrastructure types (Unix, Windows, Appliance) - Writing TPLs (Technology Pattern Language) to improve discovery data ...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : Service Integration and Management (SIAM) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Critical Incident Manager to oversee and lead the management of high-severity incidents, ensuring swift resolution and minimal business impact. The ideal candidate will act as a Subject Matter Expert (SME) in Major Incident Management, possessing strong leadership, communi...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : BMC Helix ITSM Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to d...

Position -- Permanent Role ITIL Operations Support Manager Experience 10+ Years Location Chennai/Bangalore Work Mode Hybrid Shift Timing Afternoon (2pm – 10pm) About the Company Movate is a new age services company that harnesses the power of digital technologies to reimagine customer engagements. We enable businesses to anticipate and face disruptions effectively through our digital, technology and support services. We are a global customer experience and technology consulting services provider and a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. We have a diverse team of ove...

Design, implement, and manage BMC Discovery solutions to discover, map, and maintain a complete inventory of IT assets, including hardware, software, and services Exp with CMDB and Discovery is must, (BMC Helix Dashboard)exp with managing CMDB data Required Candidate profile Must have an experience with Postgres SQL and other database languages reporting terms like Attributes, Filters, Joins & schema external data sources to import data into CMDB and manage

Incident Management, Work Order Management, Service Request Management, Problem Management, Change Management, Release Management, Asset Management, Configuration Database Management, Service Level Management Knowledge Management, Contract Management Required Candidate profile Supporting the Issues related to the below applications: Digital Workplace, Smart IT, Digital Workplace Catalog, Helix Dashboard, Remedy Single Sign, Mid-tier

Dear Candidates, Greetings from Mindgate Solutions!!! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Techn...

We are seeking an experienced BMC Remedy Developer to join our ITSM team. The ideal candidate will be responsible for the design, development, implementation, and support of custom workflows and applications built on the BMC Remedy (ARS/ITSM/CMDB) platform. Key Responsibilities: Design and develop BMC Remedy workflows, forms, and applications using AR System and BMC ITSM modules (Incident, Change, Problem, Asset, CMDB). Customize and configure BMC Remedy forms, active links, filters, escalations, and menus. Integrate Remedy with external systems via web services (REST/SOAP) or API integrations. Participate in all phases of the development lifecycle including analysis, design, implementation,...

Role: BMC Remedy Developer Experience: 48 years (can be adjusted) Location: Bangalore or Gurgram Employment Type: Full-time Key Responsibilities: Design, develop, and customize BMC Remedy AR System applications (ITSM, Smart IT, CMDB, SRM, etc.). Develop workflows, escalations, filters, forms, and active links within BMC Remedy. Handle Remedy system upgrades, patch deployments, and performance optimization. Work closely with cross-functional teams to gather requirements and deliver solutions. Support integration with third-party systems via web services, APIs, or BMC Atrium Orchestrator. Create technical documentation, unit tests, and deployment guides. Troubleshoot and resolve Remedy-related...