AIOPs Presales Lead/Architect

IT Operations Automation tools like ServiceNow Orchestrator, BMC Atrium Orchestrator, HPE Operations OrchestratorObservability tools like Elastic, OpsRamp, Sciencelogic

• Strong experience in Implementation and Presales of AI Ops use cases using any of the Industry enterprise AIOps solutions such as Moogsoft, ServiceNow, Opsramp, Sciencelogic, Big Panda, etc
• Strong understanding and experience on Machine Learning algorithms for various AIOPS use cases such as classification, clustering, and anomaly detections
• Preferred ITIL certificationStrong understanding of Cloud & infrastructure technologies such as virtualization, hyper converged infrastructure, as a service, Software defined networks, servers, and storages
• AI & IA Skills:Strong understanding and preferably experience on Generative AI including LLM, embeddings, vectors, RAG, fine tuning, etc
• Strong understanding on Agentic AI concepts and appliability in AIOpsWorking knowledge and understanding on development of AI/ML models based on a widely used variety of ML algorithms like classifier algorithms (Linear, Logistics, decision tree, Bayes, Support Vector, KNN, Random forest), clustering / outlier algorithms (K means, mean shitfing, DBSCAN, GMM, Hierarchical Clustering, etc), neural networks (ANN, RNN, etc
• )Development experience on ML/NLP algorithms for IT Operations use cases
• Strong understanding and experience of IA including RPA, OCR, etc
• Presales Experience:Experience driving Presales for AI/AIOps in large deals for global customers for minimum 3 years
• Strong Presentation skills and customer handling skillsStrong experience in designing AI/AIOps Proposals, scope of works, effort estimates, Automation potential, etc for large deals in IT sourcing