Zywave

Brief Description As a Data Architect at Zywave, you will play a critical role in designing and implementing data solutions that support our financial and business intelligence initiative. The ideal candidate will have a strong background in data architecture, data modeling and data reporting. Essential Functions: Design and develop scalable and efficient data architectures to support financial and BI reporting. Collaborate with cross-functional teams to understand data requirements and translate them into technical solutions. Create and maintain data models, schemas, and databases to ensure data integrity and consistency. Develop and implement ETL processes to extract, transform, and load data from various sources. Optimize data storage and retrieval processes to enhance performance and scalability. Ensure data security and compliance with relevant regulations and standards. Provide technical guidance and support to data analysts and BI developers. Stay up to date with industry trends and best practices in data architecture and management. Factors for Success: Bachelor's degree in Computer Science, Information Systems, or related field 5+ years experience as a Data Architect or similar role Strong knowledge of data modeling, database design, and data management principles Familiarity with BI tools such as Snowflake, Tableau, PowerBI, etc. Excellent problem-solving and analytical skills Ability to communicate complex technical concepts to non-technical stakeholders Experience with SaaS products and understanding of SaaS business models is a plus Strong attention to detail and ability to work independently or collaboratively Why pick Zywave? Zywave empowers insurers and brokers to drive profitable growth and thrive in today’s escalating risk landscape. Only Zywave delivers a powerful Performance Multiplier, bringing together transformative, ecosystem-wide capabilities to amplify impact across data, processes, people, and customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to sharpen risk assessment, strengthen client relationships, and enhance operations. Additional information can be found at www.zywave.com. Show more Show less

Brief Description Position Purpose: Provide client centric, technical support to internal colleagues. Deploy and manage end user computing resources. Monitor end-user ticketing system and answer inquiries. Analyze, diagnose and troubleshoot problems in end user hardware and software systems. Assist in Move/Add/Change requests for users. Assist with creation and maintenance of documentation for user education. Essential Functions: “Wow!” our users by delivering prompt, professional and thorough solutions to their IT needs and to the demands of our growing business. Provide 1st level support to all employees, local and remote. Know when to escalate to other IT teams as needed. Support a wide breadth of end user software including, but not limited to, Office365, Active Directory, Windows, Mac OS, IOS and Adobe. Follow documented processes to deliver outstanding employee onboarding experiences. Execute off-boarding processes with a critical eye on details. Field end-user service requests which will be generated by email, phone, chat or in-person. Author and publish detailed documentation to satisfy user education or IT Operations needs. Build amazing professional relationships with key internal stakeholders. Become an extension of their teams. Understand and utilize scripts to manage and maintain Zywave systems using PowerShell. Monitor, manage and maintain Zywave end user devices, including mobile device management, using Microsoft System Center Suite, Intune and Jamf. Assist in troubleshooting telephony and conferencing systems based on Microsoft Teams. Completely OWN your domain! Independently resolve critical technical issues promptly, perform root cause analysis, document all issues, and implement steps for future mitigation. Communicate, Communicate, Communicate. Up, Down and Out. Manage deployment of end user devices including laptops, mobile phones and associated peripherals. Support local and remote Zywave employees through text, phone, video, and in-person interaction. Provide limited off-hours support as needed. Special Consideration given to candidates with demonstrable experience configuring and managing complex Intune-based endpoint management solutions. Additional Responsibilities: Improve business processes in coordination with Zywave stakeholders. Assist personnel of other departments as an IT resource. Perform other tasks on projects as needed/assigned. Occasional domestic travel may be required less than 5 percent of the time. Qualification Requirements: At least 3 years of systems support experience, or equivalent combination of education and technical experience. Technical degree and/or certifications preferred. Outstanding written and verbal communication and documentation skills with a service-oriented mindset. Demonstrated organizational, analytical and problem-solving skills. Ability to work in a team environment. Ability to multitask and remain productive in an exciting service-driven and results-oriented environment. In-depth understanding of Microsoft end user technologies. An understanding of the importance of security within IT at an enterprise scale. Proven ability to understand how end user, on premise and cloud-based systems work together and interact Knowledge of ITIL/ITSM process driven support. A+ certification is a plus. Why pick Zywave? Zywave empowers insurers and brokers to drive profitable growth and thrive in today’s escalating risk landscape. Only Zywave delivers a powerful Performance Multiplier, bringing together transformative, ecosystem-wide capabilities to amplify impact across data, processes, people, and customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to sharpen risk assessment, strengthen client relationships, and enhance operations. Additional information can be found at www.zywave.com. Show more Show less

TITLE: Contract Administrator DIVISION: Administration REPORTS TO: General Counsel STATUS: Full-time; Exempt POSITION PURPOSE The Contract Administrator functions both independently and as part of a team to deliver quality work product in a timely fashion while maintaining the confidentiality of Legal Department communications and documentation, in a manner that supports the goal to make Zywave the best in our business. RESPONSIBILITIES ESSENTIAL FUNCTIONS: Assist in the creation and administration of contracts that support the sale of our products, by use of approved standard modifications. Contribute to the review and administration of confidentiality agreements. Draft communications and assist with documentation for various commercial and corporate matters. Analyze and communicate contract-related information to internal stakeholders. Manage executed contracts and documents database, ensuring data accuracy. Triage and respond to inquiries from internal customers in an accurate and timely manner. Provide administrative assistance to Legal Department as needed. Monitor contract performance and ensure compliance with terms. Assist in administrative matters required for international compliance. Support Legal Department with other internal initiatives as assigned. QUALIFICATIONS REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum three years progressive experience, with corporate law department experience desired. Bachelor’s degree. Experience with drafting and reviewing contracts. Solid, demonstrated written and verbal communication skills required. Excellent team, oral communications and interpersonal skills. Ability to maintain strict levels of confidentiality. A confident, but flexible and adaptable personality Capacity to work well with employees across all departments Detail oriented in a fast pace environment Ability to work independently with self-motivation and manage impromptu tasks Strong general computer skills, including intermediate knowledge of Microsoft Office business software (Word, PowerPoint, and Excel) and Internet usage. Strong critical thinking and logical reasoning skills Ability to uncover necessary facts and information when completing tasks

Job Title: IT Systems Analyst II – India Location: Pune (Hybrid Work Model) Position Type: Full-time Position Purpose: Provide client-centric, technical support to internal colleagues. Deploy and manage end user computing resources. Monitor end-user ticketing system and respond to inquiries promptly. Analyze, diagnose, and troubleshoot problems in end user hardware and software systems. Assist with Move/Add/Change (MAC) requests for users. Assist with the creation and maintenance of user education documentation. Essential Functions: Deliver exceptional IT support to “wow” our users with prompt, professional, and thorough solutions. Provide 1st level support to all employees, both local and remote, escalating issues as appropriate. Support a broad range of end user software including Office365, Active Directory, Windows, Mac OS, iOS, and Adobe products. Follow documented processes to deliver a seamless employee onboarding experience. Execute off-boarding procedures with attention to detail. Field end-user service requests received via email, phone, chat, or in-person. Author and publish detailed documentation for user education and IT operations. Build strong professional relationships with internal stakeholders, acting as an extension of their teams. Utilize scripts, including PowerShell, to manage and maintain Zywave systems. Monitor and manage end user devices using Microsoft System Center Suite, Intune, and Jamf. Assist in troubleshooting telephony and conferencing systems based on Microsoft Teams. Take full ownership of your technical domain—resolve critical issues promptly, perform root cause analysis, document issues, and implement mitigation steps. Communicate effectively at all levels within and outside the organization. Manage deployment of laptops, mobile phones, and peripherals. Provide support through text, phone, video, and in-person interactions for local and remote employees. Provide limited off-hours support as needed. Preference for candidates with experience configuring and managing complex Intune-based endpoint management solutions. Additional Responsibilities: Collaborate with Zywave stakeholders to improve business processes. Serve as an IT resource to other departments as needed. Participate in special projects as assigned. Occasional domestic travel (<5%) may be required. Qualification Requirements: Minimum 3 years of systems support experience or equivalent education and technical experience. Technical degrees and certifications preferred. Excellent written and verbal communication and documentation skills with a strong service orientation. Proven organizational, analytical, and problem-solving abilities. Team player with the ability to multitask and remain productive in a fast-paced, service-driven environment. Deep understanding of Microsoft end user technologies. Strong awareness of enterprise-level IT security importance. Ability to understand integration between end user, on-premises, and cloud-based systems. Experience with ITIL/ITSM process-driven support models. A+ certification is a plus. Why Join Zywave? Zywave empowers insurers and brokers to drive profitable growth and thrive in today’s escalating risk landscape. Our transformative ecosystem-wide capabilities amplify impact across data, processes, people, and customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to sharpen risk assessment, strengthen client relationships, and enhance operations. Learn more at www.zywave.com. #LI-Hybrid #LI-Pune

Software Engineer We are in the business of building market leading SaaS products that disrupt and change our vertical, and keep us in our position as the innovator and thought leader in our market space. We are dedicated to the continuous improvement of our products and are growing our Product Development team to support our next major company initiatives! Position Responsibilities When you first arrive, you’ll learn about Zywave, our story, our products, our vision, and our process. Once you’re up and running, you will work with management, technical leads, product owners, and other team members to develop cutting edge, best in class, SaaS applications. On a regular basis, you will develop, test, document, troubleshoot, debug, and maintain our modern web based applications. This role is focused on full stack development for data analytics solutions. What does this actually mean? Participation in Zywave “Boot Camp” – a thorough training program Develop Zywave’s web based SaaS products using the latest and greatest web technologies backed by the Microsoft technology stack. Develop automation and testing tools that promote defect free products Assist or take the lead in product deployments – including, but not limited to installation, training, documentation, automation, and maintenance Work within Zywave’s advanced Agile development lifecycle Research and experiment with new technologies, tools and techniques – stay on top of current technology. Recommend and apply new techniques that conform to Zywave’s practices and policies Take part in the Zywave Labs program designed to inject innovative concepts into our products Join a culture of highly motivated, high performing, massively talented individuals who are passionate about building products we are proud of. What you will do: A Bachelor’s degree in Information Systems Technology or Computer Science 3+ years' of relevant experience Ability to think outside the box with a high level of creativity and problem solving skills Required knowledge and skills: SQL, HTML/JS, C# and Git Preferred knowledge and skills: Snowflake, CI/CD, APIs and Services Ability to demonstrate solid development technical concepts Solid written, oral communication, and organizational skills Strong familiarity with Internet and Windows design methodologies, patterns, and architecture Why work at Zywave? Zywave is a cutting-edge SaaS company that has led the digital revolution of the insurance industry over the last 25 years. We continue to make waves by launching new product functionality and integrations to deliver a world-class customer experience. Since 2020, Zywave has acquired seven insurtech companies representing over 900 employees globally. With our remote-first environment and core values that encourage employees to grow, belong and transform professionally there are endless opportunities to build new skills and relationships. Why wait to hop aboard the rocket ship? Get onboard now!

As a Software Engineer, Technical Lead at Zywave, you will play a crucial role in developing cutting-edge SaaS applications that disrupt and innovate our market space. Zywave is dedicated to continuous improvement and growth, and we are looking for individuals who can lead our Product Development team in supporting our major company initiatives. Your responsibilities will include taking ownership of development efforts, mentoring junior engineers, and collaborating with team members to develop, test, troubleshoot, and maintain Zywave's web-based applications. You will contribute to all aspects of the product development lifecycle, ensuring that our multi-tenant SaaS application remains best in class. To excel in this role, you should be able to develop rich client web applications using the latest .NET technologies, lead team members in sprint cycle planning and software development practices, and implement unit tests and build scripts for bug-free releases. Additionally, you should have a strong technical background in .NET development technologies, Microsoft SQL Server, Snowflake, and ELT processes. To be considered a strong fit for this position, you should possess a Bachelor's degree in information systems technology or computer science, along with at least 5 years of relevant experience. You should also demonstrate out-of-the-box thinking, problem-solving skills, and excellent communication abilities. Familiarity with Agile methodologies, web service programming, and Internet design methodologies is highly desirable. At Zywave, you will have the opportunity to work in a dynamic environment where you can learn, grow, and contribute to making Zywave the best in the business. If you are looking to be part of a team that values innovation, collaboration, and continuous improvement, Zywave is the place for you. Join Zywave, a leader in the insurtech industry, and be a part of a company that powers the modern insurance lifecycle. With over 15,000 insurers, agencies, and brokerages worldwide using Zywave solutions, you will be part of a team that accelerates digitalization, distribution, and profitability in the insurance sector. Learn more about Zywave at www.zywave.com.,

Position: Accounts Receivable Support Specialist Location: Pune, India (Hybrid Work Model | Mid-shift: 2 PM – 11 PM IST) Company: Zywave About Zywave Zywave is a leading SaaS provider revolutionizing the insurance and employee benefits industries. For over 25 years, we’ve led the digital transformation in our vertical—empowering brokers and carriers with modern, cloud-based technology solutions. With a culture that encourages continuous learning, innovation, and collaboration, Zywave offers dynamic career opportunities in a global environment. Role Overview Are you ready for your next adventure in the accounting space? Zywave is seeking a customer-focused Accounts Receivable Support Specialist to join our growing Finance team. In this role, you will play a key part in ensuring a positive customer experience by managing collections, resolving invoice disputes, and supporting inbound customer inquiries. This position requires a proactive and organized professional who is passionate about delivering excellent service and driving successful outcomes in accounts receivable management. Key Responsibilities Serve as the first point of contact on the Billing phone line—answering customer questions, routing inquiries, and providing documentation such as invoices or W9s Manage incoming customer requests via email, voicemail, or mail and accurately assign them in the Salesforce Billing system Process customer payments over the phone and through third-party billing services Manage a portfolio of Velocity customer accounts, follow up on overdue payments, and answer account-related queries Collaborate with internal teams including Customer Success, Support, Sales, and Implementation to resolve customer issues Follow up on automated collection reminders and escalate accounts for Final Notice when necessary Assist customers with non-renewal requests and initiate payment plans as needed Maintain clear, concise, and actionable documentation of all communications and account activities Meet individual and team collections goals Perform other duties as assigned Qualifications Minimum 2 years of professional experience in collections and/or customer service Associate or Bachelor’s degree in Accounting, Business, or related field preferred Familiarity with Salesforce is a plus Proficient in Microsoft Excel Strong written and verbal communication skills Highly organized with attention to detail and accuracy Positive, customer-first mindset and ability to multitask effectively Comfortable working independently with minimal supervision Willingness to work mid-shift hours (2 PM – 11 PM IST) Why Join Zywave? Be part of a trusted leader in the global insurtech space Work in a hybrid model from our Pune office, with flexibility and support Collaborate with passionate and skilled professionals across functions Contribute to a high-impact role that directly supports revenue and customer experience Access internal learning programs, growth opportunities, and career development resources Thrive in a culture that values innovation, inclusion, and continuous improvement POC mrigank.bhushan@zywave.com

As an Accounts Receivable Support Specialist at Zywave, you will be an integral part of our Finance team, dedicated to ensuring a positive customer experience. Your responsibilities will include managing collections, resolving invoice disputes, and addressing inbound customer inquiries. By serving as the first point of contact on the Billing phone line, you will assist customers by answering questions, routing inquiries, and providing necessary documentation. Additionally, you will collaborate with internal teams to effectively resolve customer issues and meet collections goals. To excel in this role, you should possess a minimum of 2 years of professional experience in collections and/or customer service. While an Associate or Bachelors degree in Accounting, Business, or a related field is preferred, familiarity with Salesforce and proficiency in Microsoft Excel are advantageous. Strong written and verbal communication skills, attention to detail, and the ability to multitask effectively are essential qualities for success in this position. You should also have a customer-first mindset, be comfortable working independently, and be willing to work mid-shift hours. Joining Zywave means becoming part of a trusted leader in the global insurtech space. You will have the opportunity to work in a hybrid model from our Pune office, collaborate with passionate professionals, and contribute to a high-impact role that directly supports revenue and customer experience. At Zywave, you will have access to internal learning programs, growth opportunities, and career development resources in a culture that values innovation, inclusion, and continuous improvement. If you are ready for your next adventure in the accounting space and are passionate about delivering excellent service and driving successful outcomes in accounts receivable management, Zywave welcomes your application.,

As a Technical Lead for Data Reporting & Visualization at Zywave in Pune, India, you will play a crucial role in leading the development of intelligent and scalable data reporting solutions. Your primary responsibilities will include designing and developing interactive dashboards using Cube.js and Chart.js, as well as architecting backend services and APIs with .NET Core to enable analytics and reporting functionalities. You will collaborate with AI/ML teams to integrate machine learning models into reporting workflows and oversee the deployment of data reporting infrastructure on AWS. Furthermore, you will work closely with cross-functional teams to define and deliver impactful visual analytics for the insurance domain. Your role will involve optimizing data querying, caching, and rendering for real-time and historical insights, reviewing code, enforcing best practices, and mentoring junior and mid-level engineers. You will champion continuous improvements in the performance, reliability, and security of reporting systems while staying updated with the latest advancements in data visualization, cloud platforms, and AI technologies. To be successful in this role, you should hold a Bachelors or Masters degree in Computer Science, Engineering, or a related field, with at least 8 years of software development experience and a minimum of 3 years in a technical leadership position. You must have hands-on expertise with Cube.js, Chart.js, and .NET Core, along with a strong understanding of AWS services, SQL, RESTful API development, and data modeling. Experience in integrating AI/ML models into production-level applications or dashboards, familiarity with frontend frameworks like React or Vue.js, and knowledge of DevOps practices are essential qualifications. Mandatory skills for this role include proficiency in Git, .NET Core, and SQL, while good-to-have skills encompass Cube.js, Chart.js, RESTful APIs, data modeling, AWS, and Prompt Engineering. Prior exposure to the insurance domain would be advantageous. If you are passionate about building real-time dashboards, integrating AI-enhanced insights, and mentoring a team to deliver impactful visual analytics, we encourage you to share your resume with us at mrigank.bhushan@zywave.com. We appreciate your interest in Zywave and will contact only shortlisted candidates for the next steps.,

Job Description – Technical Lead (Data Engineering, TurboRater RQR: CPQ Rating) Location: Pune, India Work Mode: 5 Days Work from Office About the Role Zywave is seeking a Technical Lead – Data Engineering (TurboRater RQR: CPQ Rating) with expertise in Snowflake, SQL Server, and modern data architecture principles including Medallion Architecture and Data Mesh . This role will play a critical part in the TurboRater RQR: CPQ Rating initiative , leading the design and implementation of scalable, secure, and high-performance data pipelines that power rating and CPQ (Configure, Price, Quote) capabilities. The ideal candidate will combine deep technical expertise with insurance domain knowledge to drive innovation and deliver business impact. Key Responsibilities Lead end-to-end design and development of data pipelines supporting TurboRater RQR: CPQ Rating . Architect and implement Medallion Architecture (Bronze, Silver, Gold layers) for structured and semi-structured data. Drive adoption of Data Mesh principles , decentralizing ownership and promoting domain-oriented data products. Collaborate with business/product teams to align CPQ Rating requirements with scalable technical solutions. Ensure data quality, lineage, and governance across rating-related data assets. Optimize workflows for rating performance, scalability, and cost-efficiency . Mentor and guide engineers working on TurboRater initiatives. Stay updated with data & insurtech innovations relevant to CPQ and rating platforms. Qualifications Bachelor’s or Master’s degree in Computer Science, Data Engineering, or related field . 8+ years of experience in data engineering with at least 3 years in technical leadership . Strong hands-on experience with Snowflake (data ingestion, transformation, performance tuning). Proficiency in SQL Server and T-SQL . Deep understanding of Medallion Architecture and Data Mesh principles . Experience with data orchestration tools (Airflow, dbt), cloud platforms (Azure/AWS), and CI/CD pipelines. Strong leadership and problem-solving skills. Knowledge of Python or Scala for data processing. Exposure to real-time data streaming (Kafka, Spark Streaming). Mandatory Skills GIT Snowflake ELT tools SQL Server .NET CPQ Rating / TurboRater exposure preferred Good to Have Skills Prompt Engineering Kafka Spark Streaming AWS dbt Domain Advantage Insurance domain knowledge and prior work in CPQ / Rating platforms will be highly valued. Why Zywave? Zywave is a leading provider of insurtech solutions, empowering insurance brokers and agencies with cutting-edge software tools for client engagement, data analytics, and growth. With a global footprint and a commitment to innovation, Zywave fosters a culture of continuous improvement, collaboration, and impact.

Job Description – DevOps Engineer Location: Pune, India Work Mode: Work From Office (WFO), 5 Days a Week Shift Timing: 12:00 PM – 9:00 PM IST About Zywave Zywave is a leading provider of insurtech solutions, empowering insurance brokers and agencies with innovative software tools for client engagement, data analytics, and business growth. Our mission is to transform the insurance industry through cutting-edge technology, collaboration, and continuous improvement. Job Summary We are seeking a highly skilled DevOps Engineer with strong expertise in cloud infrastructure, automation, and CI/CD practices. The ideal candidate will be responsible for building and managing scalable environments, streamlining pipelines, and ensuring application reliability. This role will involve close collaboration with development, QA, and operations teams to foster a culture of continuous delivery and operational excellence. Key Responsibilities Design, implement, and manage scalable cloud infrastructure using AWS and other cloud platforms (Azure). Develop and maintain Infrastructure as Code (IaC) using Terraform and CloudFormation . Build, optimize, and manage CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI . Implement containerization and orchestration using Docker and Kubernetes . Monitor system performance and reliability using tools such as Prometheus, Grafana, Datadog, New Relic . Manage source control and branching strategies using GitHub, Bitbucket, or GitLab . Enforce and implement security best practices across infrastructure and deployments (IAM, secrets management, vulnerability scanning). Collaborate with development teams to support microservices and serverless architectures . Automate operational tasks with scripting (Python, Bash, Go). Maintain detailed documentation of infrastructure, configurations, and processes. Qualifications Bachelor’s degree in Computer Science, Engineering, or related field . 8+ years of experience in DevOps, Site Reliability Engineering, or Cloud Engineering. Strong hands-on expertise with AWS services (EC2, S3, RDS, Lambda, ECS, EKS). Proficiency in Terraform and other IaC tools. Experience with CI/CD tools and version control systems. Solid understanding of Linux/Unix systems, networking, and system administration . Familiarity with monitoring, logging, and alerting tools. Knowledge of cloud security and DevOps best practices . Mandatory Skills GIT Terraform GitOps CI/CD Automation (GitHub/GitLab) Containerization (Docker/Kubernetes) Logging and Observability Good to Have Skills Security scanning tools and practices Advanced AWS services (EC2, S3, RDS, Lambda, ECS, EKS) Prompt Engineering Insurance domain knowledge Why Join Zywave? Opportunity to work with cutting-edge technologies in cloud, DevOps, and insurtech. Collaborative and innovative work culture. Chance to contribute to products that transform the global insurance industry.

Job Title: Senior Cloud Platform Engineer Location: Pune, India Work Mode: Work From Office (WFO), 5 Days a Week Shift Timing: 12:00 PM – 9:00 PM IST About Zywave Zywave is a leading provider of InsurTech solutions, empowering insurance brokers and agencies with innovative software tools to grow and manage their business. We are building a secure and scalable cloud infrastructure to support our enterprise applications and cloud-native solutions. Job Summary We are looking for a Senior Cloud Platform Engineer to lead the design, implementation, and management of our hybrid cloud infrastructure across AWS and Azure . This role is critical in ensuring the scalability, security, and performance of Zywave’s cloud-native and enterprise applications. Key Responsibilities Design and implement secure, scalable, and highly available infrastructure on AWS and Azure . Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, ARM templates, or CloudFormation. Collaborate with DevOps, security, and application teams to support CI/CD pipelines and cloud-native deployments. Monitor cloud environments for performance, cost optimization, and compliance . Implement and manage cloud networking, IAM, and resource provisioning . Lead cloud migration and modernization initiatives . Troubleshoot complex infrastructure issues and provide root cause analysis. Stay updated with the latest cloud technologies and recommend improvements. Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 8+ years of experience in cloud engineering or infrastructure roles. Strong hands-on experience with AWS and Azure services (e.g., EC2, S3, VPC, Lambda, Azure VMs, Azure Functions, Azure Networking). Proficiency in scripting languages such as PowerShell, Python, or Bash. Expertise with IaC tools like Terraform, CloudFormation, or Bicep. Solid understanding of cloud security, networking, and cost management . Familiarity with containerization (Docker) and orchestration ( Kubernetes, AKS, EKS ). Certifications such as AWS Certified Solutions Architect or Azure Solutions Architect Expert preferred. Experience with hybrid cloud or multi-cloud environments. Knowledge of monitoring and logging tools ( CloudWatch, Azure Monitor, Datadog ). Exposure to DevOps practices and tools (e.g., GitHub Actions, Jenkins, Azure DevOps). Skills Mandatory: Git, AWS, Terraform, Kubernetes, Networking (DNS, Firewall), Bash Good to Have: Azure, CloudWatch, Prompt Engineering Domain Knowledge: Insurance domain exposure preferred

As a Team Lead specializing in .NET, Azure & React at Zywave in Pune, India, you will be responsible for leading the development and delivery of enterprise-grade applications. Your role will involve guiding a high-performing engineering team, ensuring the adoption of best practices, and maintaining a focus on delivering high-quality solutions across multiple projects. Your key responsibilities will include designing, developing, and deploying scalable applications using .NET, Azure, React, and SQL Server. You will collaborate with various stakeholders such as product managers, business analysts, and QA engineers to deliver impactful solutions. Additionally, you will be expected to define and enforce coding standards, conduct code reviews, mentor team members, and troubleshoot and resolve technical issues across different environments. To excel in this role, you should hold a Bachelors or Masters degree in Computer Science, Engineering, or a related field, along with at least 8 years of software development experience, including a minimum of 2 years in a team leadership position. Proficiency in .NET Framework/Core, C#, Azure Technologies, React, HTML, CSS, JavaScript, SQL Server, and Git is essential. Familiarity with Agile/Scrum practices, excellent communication skills, and strong problem-solving abilities are also key qualifications for this role. Mandatory skills for this position include expertise in .NET, Azure Technologies, React, SQL Server, and Git. Additionally, knowledge of Python, YAML, Terraform, AI/ML exposure, and Prompt Engineering would be considered as nice-to-have skills. Prior experience or knowledge of the Insurance domain is highly desirable for this role. If you are a hands-on leader with a passion for technology, a knack for problem-solving, and the ability to drive successful project deliveries, this Team Lead role at Zywave could be the perfect fit for you.,

Brief Description Job Description – DevOps Engineer Location : Pune, India Work Mode: Work From Office (WFO), 5 Days a Week Shift Timing: 12:00 PM – 9:00 PM IST About Zywave Zywave is a leading provider of insurtech solutions, empowering insurance brokers and agencies with innovative software tools for client engagement, data analytics, and business growth. Our mission is to transform the insurance industry through cutting-edge technology, collaboration, and continuous improvement. Job Summary We are seeking a highly skilled DevOps Engineer with strong expertise in cloud infrastructure, automation, and CI/CD practices. The ideal candidate will be responsible for building and managing scalable environments, streamlining pipelines, and ensuring application reliability. This role will involve close collaboration with development, QA, and operations teams to foster a culture of continuous delivery and operational excellence. Key Responsibilities Design, implement, and manage scalable cloud infrastructure using AWS and other cloud platforms (Azure). Develop and maintain Infrastructure as Code (IaC) using Terraform and CloudFormation. Build, optimize, and manage CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI. Implement containerization and orchestration using Docker and Kubernetes. Monitor system performance and reliability using tools such as Prometheus, Grafana, Datadog, New Relic. Manage source control and branching strategies using GitHub, Bitbucket, or GitLab. Enforce and implement security best practices across infrastructure and deployments (IAM, secrets management, vulnerability scanning). Collaborate with development teams to support microservices and serverless architectures. Automate operational tasks with scripting (Python, Bash, Go). Maintain detailed documentation of infrastructure, configurations, and processes. Qualifications Bachelor’s degree in Computer Science, Engineering, or related field. 8+ years of experience in DevOps, Site Reliability Engineering, or Cloud Engineering. Strong hands-on expertise with AWS services (EC2, S3, RDS, Lambda, ECS, EKS). Proficiency in Terraform and other IaC tools. Experience with CI/CD tools and version control systems. Solid understanding of Linux/Unix systems, networking, and system administration. Familiarity with monitoring, logging, and alerting tools. Knowledge of cloud security and DevOps best practices. Mandatory Skills GIT Terraform GitOps CI/CD Automation (GitHub/GitLab) Containerization (Docker/Kubernetes) Logging and Observability Good to Have Skills Security scanning tools and practices Advanced AWS services (EC2, S3, RDS, Lambda, ECS, EKS) Prompt Engineering Insurance domain knowledge Why Join Zywave? Opportunity to work with cutting-edge technologies in cloud, DevOps, and insurtech. Collaborative and innovative work culture. Chance to contribute to products that transform the global insurance industry. Requirements Mandatory Skills GIT Terraform GitOps CI/CD Automation (GitHub/GitLab) Containerization (Docker/Kubernetes) Logging and Observability Good to Have Skills Security scanning tools and practices Advanced AWS services (EC2, S3, RDS, Lambda, ECS, EKS) Prompt Engineering Insurance domain knowledge

Brief Description Location: Pune, India Work Mode: 5 Days Work from Office Zywave is looking for an experienced and hands-on Technical Lead with deep expertise in Cube.js, Chart.js, .NET Core, and AWS to lead the development of intelligent and scalable data reporting solutions. The ideal candidate will be passionate about building real-time dashboards, integrating AI-enhanced insights, and mentoring a team in delivering impactful visual analytics for the insurance domain. Key Responsibilities Lead the design and development of interactive dashboards using Cube.js and Chart.js. Architect backend services and APIs with .NET Core to power analytics and reporting layers. Collaborate with AI/ML teams to integrate machine learning models into reporting workflows. Oversee the deployment and management of data reporting infrastructure on AWS, ensuring performance, scalability, and cost-efficiency. Work closely with cross-functional teams—data engineers, analysts, and product stakeholders—to define and deliver business-focused visualizations. Drive optimization of data querying, caching, and rendering for real-time and historical insights. Review code, enforce best practices, and mentor junior and mid-level engineers. Champion continuous improvements in performance, reliability, and security of reporting systems. Keep pace with the latest advancements in data visualization, cloud platforms, and AI technologies. Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 8+ years of software development experience, with at least 3 years in a technical leadership role. Proven hands-on experience with Cube.js, Chart.js, and .NET Core. Strong knowledge of AWS services (e.g., Lambda, API Gateway, S3, RDS). Expertise in SQL, RESTful API development, and data modeling. Experience integrating AI/ML models into production-level applications or dashboards. Familiarity with frontend frameworks like React or Vue.js for embedding visual content. Understanding of DevOps practices, CI/CD pipelines, and code quality standards. Prior experience in the insurance domain is a strong plus. Mandatory Skills Git .NET Core SQL Good-to-Have Skills Cube.js Chart.js RESTful APIs Data Modeling AWS Prompt Engineering Why Work at Zywave? Zywave empowers insurers and brokers to drive profitable growth and thrive in today’s escalating risk landscape. Only Zywave delivers a powerful Performance Multiplier, bringing together transformative, ecosystem-wide capabilities to amplify impact across data, processes, people, and customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to sharpen risk assessment, strengthen client relationships, and enhance operations. Additional information can be found at www.zywave.com.

Brief Description Location: Pune, India Work Mode: 5 Days Work from Office Zywave is seeking a highly skilled and experienced Technical Lead with a strong background in .NET technologies, API architecture, and Ocelot API Gateway. The ideal candidate will lead a team of developers, drive technical excellence, and ensure the successful delivery of scalable and secure API solutions within a microservices ecosystem. Key Responsibilities Lead the design, development, and deployment of enterprise-grade APIs using .NET Core/.NET 6+. Architect and implement API Gateway solutions using Ocelot for distributed systems. Collaborate with Product Owners, Architects, DevOps, and QA to define and deliver technical solutions. Ensure adherence to best practices in coding standards, testing strategies, and deployment processes. Conduct thorough code reviews and provide mentorship to junior and mid-level developers. Troubleshoot complex issues and provide sustainable solutions across the API stack. Continuously optimize performance, scalability, and security of the API infrastructure. Stay abreast of emerging technologies and propose tools or frameworks that add value. Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 8+ years of hands-on software development experience, including 3+ years in a technical leadership capacity. Strong expertise in .NET Core/.NET 6+, C#, and RESTful API development. Proven experience with Ocelot API Gateway and microservices architecture. Knowledge of API security standards such as OAuth2 and JWT. Experience with CI/CD pipelines, Docker, and cloud platforms like Azure or AWS. Deep understanding of software design patterns, SOLID principles, and clean architecture. Exposure to message brokers like RabbitMQ or Kafka. Familiarity with Agile/Scrum development methodologies. Excellent leadership, communication, and analytical skills. Mandatory Skills .NET Technologies API Architecture OAuth2 / API Security Good-to-Have Skills AWS Ocelot API Gateway Why Work at Zywave? Zywave empowers insurers and brokers to drive profitable growth and thrive in today’s escalating risk landscape. Only Zywave delivers a powerful Performance Multiplier, bringing together transformative, ecosystem-wide capabilities to amplify impact across data, processes, people, and customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to sharpen risk assessment, strengthen client relationships, and enhance operations. Additional information can be found at www.zywave.com.

Job Title: Product Owner Location: Pune, India Work Mode: Work From Office (WFO), 5 days a week Job Summary The Product Owner plays a critical role in driving product development and delivery within Agile teams. This position is responsible for translating business strategy and customer needs into actionable product requirements, managing the product backlog, and ensuring alignment across stakeholders. As the primary liaison between business units and development teams, the Product Owner ensures the right product is built at the right time to deliver maximum value. Key Responsibilities Define and communicate product vision and strategy in alignment with organizational goals. Own and manage the product backlog across multiple Agile teams, ensuring clarity, prioritization, and alignment. Collaborate with stakeholders to gather and synthesize customer insights, market trends, and business needs. Write clear and actionable user stories and acceptance criteria. Draft technical documentation, including internal and customer-facing API docs . Prioritize features and enhancements based on customer impact, business value, and technical feasibility. Lead Agile ceremonies including sprint planning, reviews, and retrospectives. Monitor product performance and customer feedback to drive continuous improvement. Partner with Product Managers, Engineering, Design, Marketing, and other teams to ensure successful product delivery. Make data-driven decisions that balance short-term delivery with long-term strategic goals. Qualifications Minimum 3–5 years of experience in product ownership or related roles. Strong strategic thinking and decision-making abilities. Excellent communication and stakeholder management skills. Proven leadership experience in cross-functional Agile team environments. Technical fluency and ability to collaborate effectively with engineering teams. Deep understanding of Agile methodologies and backlog management. Proficiency with tools such as Jira, Confluence, and Agile platforms . Demonstrated ability to understand and advocate for customer needs through direct engagement and data analysis. Mandatory Technical Skills (role-based, any of the following) SQL & Snowflake (Intermediate competency) Postman, JSON, XML, XSLT (Intermediate competency) API documentation experience Strong understanding of data integration workflows Good-to-Have Skills Working knowledge of Power BI and/or Tableau Familiarity with insurance industry trends and customer needs Domain Prior experience in the Insurance domain is strongly preferred.

Job Title: UX Designer Location: Pune, India Work Mode: Work From Office (WFO), 5 Days a Week Shift Timing: 12:00 PM – 9:00 PM IST Job Summary Zywave is seeking a passionate and detail-oriented UX Designer to create intuitive, beautiful, and user-centered software applications. As a key member of our collaborative design team, you will lead end-to-end UX/UI efforts , support design system development, conduct customer research, and drive visual consistency across our platform. This role is ideal for a self-starter who thrives in a fast-paced environment and is committed to delivering exceptional user experiences. Key Responsibilities Advocate for user needs and incorporate user feedback throughout the design process. Contribute to and maintain Zywave’s proprietary design system . Create and present visual concepts, high-resolution mockups, wireframes, workflows, and interactive prototypes. Lead and participate in design reviews, providing and receiving constructive feedback. Facilitate design thinking and brainstorming sessions using whiteboarding techniques . Apply visual standards and design principles consistently across products. Conduct customer research and usability testing to validate design decisions. Synthesize user insights and share them with stakeholders to inform product direction. Qualifications Strong portfolio showcasing user-centered design process and product impact . Bachelor’s degree in Graphic Design, Web Design, User Interface Design , or equivalent professional experience. 5+ years of experience in UX/UI design or related roles. Mandatory Skills End-to-end UI/UX design ownership for software products. High proficiency in prototyping and design tools (Figma) . Ability to lead and participate in whiteboard sessions and group brainstorms . Strong time management and self-motivation . Excellent communication skills with clear, intentional delivery. Ability to produce and apply design systems and visual standards . Good-to-Have Skills Conducting usability testing and synthesizing insights. Experience contributing to and scaling design systems . Illustration and motion design for user interfaces. Domain Knowledge Prior experience in the insurance domain is preferred.

Brief Description Job Title: Senior Cloud Platform Engineer Location: Pune, India Work Mode: Work From Office (WFO), 5 Days a Week Shift Timing: 12:00 PM – 9:00 PM IST About Zywave Zywave is a leading provider of InsurTech solutions, empowering insurance brokers and agencies with innovative software tools to grow and manage their business. We are building a secure and scalable cloud infrastructure to support our enterprise applications and cloud-native solutions. Job Summary We are looking for a Senior Cloud Platform Engineer to lead the design, implementation, and management of our hybrid cloud infrastructure across AWS and Azure . This role is critical in ensuring the scalability, security, and performance of Zywave’s cloud-native and enterprise applications. Key Responsibilities Design and implement secure, scalable, and highly available infrastructure on AWS and Azure. Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, ARM templates, or CloudFormation. Collaborate with DevOps, security, and application teams to support CI/CD pipelines and cloud-native deployments. Monitor cloud environments for performance, cost optimization, and compliance. Implement and manage cloud networking, IAM, and resource provisioning. Lead cloud migration and modernization initiatives. Troubleshoot complex infrastructure issues and provide root cause analysis. Stay updated with the latest cloud technologies and recommend improvements. Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 8+ years of experience in cloud engineering or infrastructure roles. Strong hands-on experience with AWS and Azure services (e.g., EC2, S3, VPC, Lambda, Azure VMs, Azure Functions, Azure Networking). Proficiency in scripting languages such as PowerShell, Python, or Bash. Expertise with IaC tools like Terraform, CloudFormation, or Bicep. Solid understanding of cloud security, networking, and cost management. Familiarity with containerization (Docker) and orchestration (Kubernetes, AKS, EKS). Certifications such as AWS Certified Solutions Architect or Azure Solutions Architect Expert preferred. Experience with hybrid cloud or multi-cloud environments. Knowledge of monitoring and logging tools (CloudWatch, Azure Monitor, Datadog). Exposure to DevOps practices and tools (e.g., GitHub Actions, Jenkins, Azure DevOps). Skills Mandatory: Git, AWS, Terraform, Kubernetes, Networking (DNS, Firewall), Bash Good to Have: Azure, CloudWatch, Prompt Engineering Domain Knowledge: Insurance domain exposure preferred Requirements Mandatory: Git, AWS, Terraform, Kubernetes, Networking (DNS, Firewall), Bash Good to Have: Azure, CloudWatch, Prompt Engineering Domain Knowledge: Insurance domain exposure preferred

Brief Description About Zywave: Zywave is a leading provider of insurtech solutions, empowering insurance brokers and agencies with cutting-edge software tools for client engagement, data analytics, and growth. With a global footprint and a commitment to innovation, Zywave fosters a culture of continuous improvement, collaboration, and impact. Job Summary: We are seeking a highly experienced and results-driven Engineering Manager to oversee the successful delivery of multiple technology products and projects. This role requires strong leadership, deep technical expertise, and the ability to manage cross-functional teams. You will play a pivotal role in aligning engineering execution with business objectives and delivering value to stakeholders. Key Responsibilities: Product Delivery & Management Lead end-to-end delivery of technical products, ensuring adherence to scope, timeline, and quality. Define delivery plans, milestones, and allocate resources appropriately. Monitor progress and proactively identify and manage risks and issues. Technical Leadership Provide technical guidance and mentorship to development teams. Ensure compliance with architectural standards, coding best practices, and quality assurance processes. Collaborate with architects and engineers to design scalable and robust solutions. Stakeholder Engagement Act as the primary liaison with the US-based Delivery Lead. Translate business requirements into actionable technical deliverables. Communicate project status, risks, and dependencies clearly and regularly to all stakeholders. Team Coordination Manage cross-functional teams including developers, testers, and product owners. Foster a collaborative, high-performance team culture. Conduct regular stand-ups, retrospectives, and performance reviews. Define and track team performance metrics. Process Improvement Utilize performance metrics to drive continuous improvement in delivery processes and methodologies (Agile, Scrum, DevOps). Promote and implement best practices in software development and product management. Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 12+ years of experience in software development and delivery. 8+ years of experience in technical leadership or delivery management roles. Strong understanding of the software development lifecycle (SDLC), Agile methodologies, Continuous Delivery, and DevOps practices. Excellent communication, leadership, and organizational skills. Proven experience working with cloud platforms such as AWS. Hands-on experience in technologies such as .NET, Python, PHP, Snowflake, and AI-related tools. Technical Skills: Mandatory: Delivery Management Agile Methodology .NET Framework SQL Git Good to Have: Python PHP Snowflake AWS DevOps Prompt Engineering (AI) Domain Experience: Prior experience in the Insurance domain is highly preferred. Why Work at Zywave? Zywave empowers insurers and brokers to drive profitable growth and thrive in today’s escalating risk landscape. Only Zywave delivers a powerful Performance Multiplier, bringing together transformative, ecosystem-wide capabilities to amplify impact across data, processes, people, and customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to sharpen risk assessment, strengthen client relationships, and enhance operations. Additional information can be found at www.zywave.com.