AIOPs Presales Lead/Architect

Job Summary
AIOPS Presales Lead/Architect Location-Pune / Bangalore / Mumbai / Noida / Hyderabad / Chennai Skills & Experience AI Ops Skills: 7+ Years experience in IT across designing, engineering, implementation and Presales (minimum 3 years in Presales) of AI Ops use cases across IT Operations Management & IT Service Management (Experience in ITOM toolsets like Event Correlation, Log Analytics, Application Performance Management, IT Orchestration, etc) Strong prior experience on development and or/implementation of IT Operations Management tools like IT Service Management Tools like ServiceNow, BMC Remedy, Microfocus SMAX, etc Application Operations Management tools like Appdynamics, Dynatrace, New Relic IT Operations Automation tools like ServiceNow Orchestrator, BMC Atrium Orchestrator, HPE Operations Orchestrator Observability tools like Elastic, OpsRamp, Sciencelogic Strong experience in Implementation and Presales of AI Ops use cases using any of the Industry enterprise AIOps solutions such as Moogsoft, ServiceNow, Opsramp, Sciencelogic, Big Panda, etc Strong understanding and experience on Machine Learning algorithms for various AIOPS use cases such as classification, clustering, and anomaly detections Preferred ITIL certification Strong understanding of Cloud & infrastructure technologies such as virtualization, hyper converged infrastructure, as a service, Software defined networks, servers, and storages AI & IA Skills: Strong understanding and preferably experience on Generative AI including LLM, embeddings, vectors, RAG, fine tuning, etc Strong understanding on Agentic AI concepts and appliability in AIOps Working knowledge and understanding on development of AI/ML models based on a widely used variety of ML algorithms like classifier algorithms (Linear, Logistics, decision tree, Bayes, Support Vector, KNN, Random forest), clustering / outlier algorithms (K means, mean shitfing, DBSCAN, GMM, Hierarchical Clustering, etc), neural networks (ANN, RNN, etc) Development experience on ML/NLP algorithms for IT Operations use cases Strong understanding and experience of IA including RPA, OCR, etc Presales Experience: Experience driving Presales for AI/AIOps in large deals for global customers for minimum 3 years Strong Presentation skills and customer handling skills Strong experience in designing AI/AIOps Proposals, scope of works, effort estimates, Automation potential, etc for large deals in IT sourcing