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2.0 - 7.0 years

7 - 11 Lacs

bengaluru

Work from Office

About The Role Job Title - IT Audit Senior Analyst Management Level: ML10 Location: Bangalore Must have skills: IT Audit experience, Understanding of Security Standards like ISO27001, PCI DSS, HIPAA, NIST 800-53 Good to have skills: Possession of a one or more of these professional certifications (ISO27001 Lead Auditor, CISA, CISSP, CIA, CCSK, AWS Cloud Practitioner, Azure Fundamentals) is preferred. Job Summary : Roles & Responsibilities: Participate in execution of the risk-based audit plan, reporting results to Accenture Leadership and the Audit Committee of the Board of Directors Conduct a wide-ranging scope of audits with an emphasis on assessing emerging areas of risk including cyber security, artificial intelligence, cloud computing, robotic process automation, and the Internet of Things. Through advisory services, work with our business partners to help them proactively identify and manage risk in new technologies, new go-to-market offerings, and critical corporate initiatives. Shape the future of the Accenture Internal Audit through involvement in departmental initiatives that enable us to become more efficient and effective in everything we do. Ensure your technical skill set and business acumen stay current and relevant through participation in our robust training program. Professional & Technical Skills: Experience conducting IT external and internal audits or assessments, preferably for a global organization. Strong IT knowledge in infrastructure technologies (networking, data centers and hosting, virtualization, cloud etc.), application development and support, and emerging technologies. Experience leveraging predictive models and custom analytics in audit planning and execution is preferred. Technical knowledge and familiarity with control requirements in areas including ERP applications, Windows and Unix operating systems, cyber security, and vendor management. Strong verbal and written communication skills and proficiency with the English language. Demonstrated analytical thinking, teamwork, and collaboration skills. Possession of a relevant professional certification (CISA, CISSP, CIA, CPA, CCSK) is preferred. Ability to adopt flexible work hours to collaborate with global teams and travel (up to 20%). Additional Information: We Are: Accenture is helping transform leading organizations and communities around the world. Choose Accenture and make delivering innovative work part of your extraordinary career. Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture is consistently recognized onFORTUNEs 100 Best Companies to Work Forand DiversityIncs Top 50 Companies for Diversitylists. The Internal Audit Department provides the Audit Committee of the Board of Directors with an independent and objective assessment of the reliability and integrity of financial and select operating information, the effectiveness and efficiency of Accenture plc and its consolidated subsidiaries (the Company) systems and internal controls, and compliance with the Companys policies and procedures. Internal Audit Services also provides advisory services designed to add value and improve the Companys operations through bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, controls, operations, and governance processes. You Are: An agile, highly-motivated, innovative thinker with a background in audit, risk, or compliance looking to join a fast-paced, global internal audit organization that has embraced transformative capabilities including advanced analytics, dynamic risk assessment processes, and automation to retain its role as a trusted advisor to the business. Why Should I Join the Accenture Team? You are looking for an internal audit role that provides you with exposure to senior levels of leadership, enables you to work with emerging technologies, provides opportunities for international travel and flexible work arrangements (work from home), requires little to no SOX testing, and offers a competitive salary and benefits package. About Our Company | Accenture Qualification Experience: Minimum 2 years experience in IT auditing, testing IT General controls and information security controls, or related technical role focusing on security compliance activities Strong IT knowledge in infrastructure technologies (networking, data centers and hosting, virtualization, cloud etc.), application development and support, and emerging technologies. Educational Qualification: Undergraduate degree in Computer Science, Information Systems, Accounting, Business Administration, or Finance. MBA, Masters in Engineering.

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2.0 - 7.0 years

6 - 15 Lacs

gurugram

Remote

Should have at least 2+ years of experience in DevOps, with at least 4+ years of the overall experience. Should have knowledge of Azure services & infrastructure setup/management for one more product.

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2.0 - 7.0 years

10 - 14 Lacs

bengaluru

Work from Office

About The Role Job Title - IT Audit Senior Analyst Management Level: ML10 Location: Bangalore Must have skills: IT Audit experience, Understanding of Security Standards like ISO27001, PCI DSS, HIPAA, NIST 800-53 Good to have skills: Possession of a one or more of these professional certifications (ISO27001 Lead Auditor, CISA, CISSP, CIA, CCSK, AWS Cloud Practitioner, Azure Fundamentals) is preferred. Job Summary : Roles & Responsibilities: Participate in execution of the risk-based audit plan, reporting results to Accenture Leadership and the Audit Committee of the Board of Directors Conduct a wide-ranging scope of audits with an emphasis on assessing emerging areas of risk including cyber security, artificial intelligence, cloud computing, robotic process automation, and the Internet of Things. Through advisory services, work with our business partners to help them proactively identify and manage risk in new technologies, new go-to-market offerings, and critical corporate initiatives. Shape the future of the Accenture Internal Audit through involvement in departmental initiatives that enable us to become more efficient and effective in everything we do. Ensure your technical skill set and business acumen stay current and relevant through participation in our robust training program. Professional & Technical Skills: Experience conducting IT external and internal audits or assessments, preferably for a global organization. Strong IT knowledge in infrastructure technologies (networking, data centers and hosting, virtualization, cloud etc.), application development and support, and emerging technologies. Experience leveraging predictive models and custom analytics in audit planning and execution is preferred. Technical knowledge and familiarity with control requirements in areas including ERP applications, Windows and Unix operating systems, cyber security, and vendor management. Strong verbal and written communication skills and proficiency with the English language. Demonstrated analytical thinking, teamwork, and collaboration skills. Possession of a relevant professional certification (CISA, CISSP, CIA, CPA, CCSK) is preferred. Ability to adopt flexible work hours to collaborate with global teams and travel (up to 20%). Additional Information: We Are: Accenture is helping transform leading organizations and communities around the world. Choose Accenture and make delivering innovative work part of your extraordinary career. Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture is consistently recognized onFORTUNEs 100 Best Companies to Work Forand DiversityIncs Top 50 Companies for Diversitylists. The Internal Audit Department provides the Audit Committee of the Board of Directors with an independent and objective assessment of the reliability and integrity of financial and select operating information, the effectiveness and efficiency of Accenture plc and its consolidated subsidiaries (the Company) systems and internal controls, and compliance with the Companys policies and procedures. Internal Audit Services also provides advisory services designed to add value and improve the Companys operations through bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, controls, operations, and governance processes. You Are: An agile, highly-motivated, innovative thinker with a background in audit, risk, or compliance looking to join a fast-paced, global internal audit organization that has embraced transformative capabilities including advanced analytics, dynamic risk assessment processes, and automation to retain its role as a trusted advisor to the business. Why Should I Join the Accenture Team? You are looking for an internal audit role that provides you with exposure to senior levels of leadership, enables you to work with emerging technologies, provides opportunities for international travel and flexible work arrangements (work from home), requires little to no SOX testing, and offers a competitive salary and benefits package. About Our Company | Accenture Qualification Experience: Minimum 2 years experience in IT auditing, testing IT General controls and information security controls, or related technical role focusing on security compliance activities Strong IT knowledge in infrastructure technologies (networking, data centers and hosting, virtualization, cloud etc.), application development and support, and emerging technologies. Educational Qualification: Undergraduate degree in Computer Science, Information Systems, Accounting, Business Administration, or Finance. MBA, Masters in Engineering.

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8.0 - 13.0 years

13 - 18 Lacs

gurugram, bengaluru

Work from Office

Vmware Engineer - IV (Professional Services Delivery Engineer - IV)- Remote JOB DESCRIPTION : We are seeking a Professional Services Delivery Engineer IV to deliver Private Cloud Engineering consulting services into Rackspaces Enterprise and SME clients. The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers requirements. JOB REQUIREMENTS: Youll be a strong technical expert, with experience working complex projects from inception to delivery. Youll have experience working in an engineering role, working to deliver automated, secure and robust private cloud infrastructure solutions. Youre happy to get involved in all levels of technical discussions, from architecture to hands on coding. A good grounding in infrastructure technology is highly advantageous, as is a programming background. You will be part of a team designing, automating, and deploying services on behalf of our VMWare Cloud customers. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. Role Responsibilities: Working with our customer engineering teams on a wide variety of VMware projects (migration, automation, containerization, transformation) Writing infrastructure as code (vRealize Automation) VMware environment troubleshooting and setup Meeting customer SLAs and managing communication in case of issues Configuring and maintaining storage and backup, monitoring, and alerting systems for multiple clientsInteracting with teams and customers in different time zones for ensuring 247 support,Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python) Participating in work sessions with clients and internal teams in order to transform their applications. Completing technical documentation Delivering quality work in agile delivery model in a team environment Skills & Experience Strong Managed Private Cloud knowledge including: Cloud native approaches (serverless, cloud integration, modern application architecture, security, SRE) Strong Networking background PaaS, IaaS, best use cases, limitations etc. Key Managed Cloud IaaS components Compute, Networking, AVS, DNS, Storage, Traffic Management, API Gateways, observability. Experience with DevOps Methodologies and CI/CD tool-chains. 8+ years experience in a development or infrastructure operations team for critical IT infrastructure - including: High-availability, high-performance technologies inc Rackspace Products (SDDC, RPC-V) VMWARE Technologies Microsoft Windows or Linux System administration experience (MCSE preferable) Storage and backup knowledge Databases and caching layers

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6.0 - 11.0 years

7 - 12 Lacs

hyderabad, chennai

Work from Office

Role & responsibilities Lead end-to-end office expansion projects for NBFC operations, from site selection to operational readiness. Ensure offices are fully equipped, compliant, and aligned with RBI/NBFC regulatory requirements. Manage administration functions including facilities management, travel, security, housekeeping, procurement, and vendor relationships. Work with leadership to plan infrastructure needs for business growth, ensuring cost-effective and timely execution. Liaise with local authorities, landlords, facility providers, and vendors to ensure smooth setup and ongoing support. Implement and maintain administrative policies and SOPs across offices. Ensure smooth day-to-day office operations and employee experience across locations. Prepare and manage budgets for expansion and administration while driving cost efficiency. Support business continuity and risk management with regard to facilities and infrastructure. Preferred candidate profile Proven experience in office expansion/administration roles, preferably in NBFCs, banks, or other financial institutions. Strong knowledge of NBFC infrastructure requirements, including compliance and operational readiness. Excellent project management and vendor negotiation skills. Ability to manage multiple stakeholders and deliver on tight timelines. Strong communication and interpersonal skills to coordinate across teams. Bachelors degree in Business Administration, Operations, or related field (MBA preferred).

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8.0 - 13.0 years

16 - 20 Lacs

gurugram

Work from Office

JOB TITLE: PS Delivery Engineer IV Private Cloud FUNCTION: Professional Services REPORTS INTO: Senior Manager PS JOB FAMILY: Professional Services Private Cloud Delivery JOB DESCRIPTION: We are seeking a Professional Services Delivery Engineer IV to deliver Private Cloud Engineering consulting services into Rackspaces Enterprise and SME clients. The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers requirements. JOB REQUIREMENTS: Youll be a strong technical expert, with experience working complex projects from inception to delivery. Youll have experience working in an engineering role, working to deliver automated, secure and robust private cloud infrastructure solutions. Youre happy to get involved in all levels of technical discussions, from architecture to hands on coding. A good grounding in infrastructure technology is highly advantageous, as is a programming background. You will be part of a team designing, automating, and deploying services on behalf of our VMWare Cloud customers. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. Role Responsibilities: Working with our customer engineering teams on a wide variety of VMware projects (migration, automation, containerization, transformation) Writing infrastructure as code (vRealize Automation) VMware environment troubleshooting and setup Meeting customer SLAs and managing communication in case of issues Configuring and maintaining storage and backup, monitoring, and alerting systems for multiple clients Interacting with teams and customers in different time zones for ensuring 247 support, Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python) Participating in work sessions with clients and internal teams in order to transform their applications. Completing technical documentation Delivering quality work in agile delivery model in a team environment Skills & Experience Strong Managed Private Cloud knowledge including: Cloud native approaches (serverless, cloud integration, modern application architecture, security, SRE) Strong Networking background PaaS, IaaS, best use cases, limitations etc Key Managed Cloud IaaS components Compute, Networking, AVS, DNS, Storage, Traffic Management, API Gateways, observability. Experience with DevOps Methodologies and CI/CD tool-chains. 8+ years experience in a development or infrastructure operations team for critical IT infrastructure - including: High-availability, high-performance technologies inc Rackspace Products (SDDC, RPC-V) VMWARE Technologies Microsoft Windows or Linux System administration experience (MCSE preferable) Storage and backup knowledge Databases and caching layers Knowledge of monitoring and observability approaches

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6.0 - 10.0 years

0 Lacs

maharashtra

On-site

As a Project Manager - Infrastructure at TP, you will be responsible for overseeing all aspects of projects related to infrastructure. You will set deadlines, assign responsibilities, and monitor progress to ensure successful completion. Your role will involve preparing reports for upper management to provide updates on project status. We are looking for a candidate with at least 6 years of experience in IT projects planning, organizing, implementation, and deployment. You should be familiar with setting up infrastructure from scratch and managing computer networks, servers, and overall infrastructure. Your responsibilities will include leading and directing the work of others, planning and coordinating new client launches, facility start-ups, and requirements gathering in alignment with business objectives. Additionally, you will be involved in the breakdown, relocation, and setup of facilities for site relocations, upgrades, and new location builds. To excel in this role, you should have a strong understanding of Servers, Storage, SFTP, Data center setup, DHCP, VLAN, Zscaler, Firewall, and the Aspect/Genesys platform. Your role will require a high level of creativity and autonomy to accomplish project goals effectively. If you are a passionate and driven professional with a background in infrastructure management, we invite you to join our team and contribute to our growth. This position is available for full-time employment in Bangalore, Jaipur, Mohali, Chennai, Hyderabad, Mumbai, or Kolkata.,

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6.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

As a System Administrator with 6 to 9 years of experience, including 4 to 7 years in GCP and DevOps, you will be responsible for designing GCP architecture tailored to meet customer requirements. Your role will involve setting up, deploying, and managing infrastructure, applications, and databases on GCP. You will be tasked with overseeing the customer's cloud environment on GCP, identifying performance bottlenecks, and implementing optimization strategies using tools like database indexes, Varnish, Memcache, Redis, and CloudFront. Your responsibilities will include implementing auto-scaling mechanisms such as Node & pod Autoscaling, automating deployments through CI&CD practices, and streamlining repetitive tasks using scripts or tools like Jenkins. Additionally, you will configure centralized configuration management using tools like Chef, OpsWorks, Puppet, or Ansible. Experience in containerization with Docker and Orchestration on containers like Kubernetes and Openswam will be essential for this role. You will be expected to drive solution responses to RFPs for Cloud or Container-Based Platforms with Orchestration and Automation Frameworks. Familiarity with cloud concepts such as Virtualization, Containers, Container Orchestration, Kubernetes, Docker, and OpenStack, as well as cloud networking and relevant internet protocols, will be advantageous. Furthermore, your role will involve application and solution development using Linux Containers, Docker, and more. Managing permissions, backups, and performance across different databases like MySQL, MSSQL, and Postgres will be part of your responsibilities. You will also lead teams across multiple projects, understand client requirements, propose solutions, and ensure successful delivery. Innovation and continuous improvement in overall infrastructure will be encouraged. The ideal candidate will hold a Bachelor's Degree and possess excellent verbal and written communication skills. Being a self-starter capable of delivering under tight timelines is crucial. You should be comfortable contributing both as a lead and an individual. Desirable qualities for this role include prior experience in managing infrastructure for public-facing web applications, expertise in GCP Design & Deployment, proficiency in DevOps tools like Jenkins, familiarity with Kubernetes (GKE) & Anthos, experience in handling client communications, and knowledge of any scripting language.,

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2.0 - 7.0 years

5 - 6 Lacs

mumbai

Work from Office

Conduct hands-on STEM and maker-based training sessions for school students (Grades 1 12), youth, teachers, and community leaders. Facilitate workshops on innovation, design thinking, robotics, AI, and 21st-century skills. Lead Train-the-Trainer (ToT) programs and provide ongoing support to educators and mentors. 2. Makerspace Setup & Management Lead the end-to-end setup of makerspaces in schools, communities, and government facilities including layout, equipment installation, and safety compliance. Identify and coordinate with local vendors for tools, materials, and furniture procurement. Set up technical tools, including 3D printers, soldering stations, electronics kits, IoT kits, and power tools. 3. Resource & Content Development Design facilitator guides, training toolkits, visual materials, and presentations. Work with the curriculum team to align space setup and training content with learning goals. Document all processes for knowledge transfer and replication. 4. Innovation & Research Research modern makerspaces and emerging tech globally to recommend new tools and layout ideas. Develop scalable models such as mobile, modular, or low-cost makerspaces for diverse contexts 5. Monitoring & Feedback Collect feedback from stakeholders and participants to improve training quality and space usability. Maintain inventories, oversee equipment upkeep, and report progress through documentation. Qualifications & Experience Minimum 2 years of experience in education, training, facilitation, or infrastructure setup preferably in STEM or maker environments. Bachelor s degree in Education, Engineering, Science, Design, or a related discipline. Proven experience in facilitating learning for school children, teachers, and adults. Comfort with handling technical tools like 3D printers, microcontrollers, robotics kits, and basic woodworking equipment. Ability to travel 10 15 days a month across India. Strong communication skills in English and at least one regional language (Marathi, Hindi, Tamil, or Kannada preferred). Proficiency in tools like Google Slides, Canva, PowerPoint, and basic CAD/design software. Passion for grassroots innovation, inclusive learning, and creative problem-solving.

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7.0 - 11.0 years

0 Lacs

maharashtra

On-site

The Administration, Infrastructure, Procurement, and Setup Manager is responsible for overseeing the administrative operations, infrastructure management, procurement processes, and infrastructure setup for the organization. This role requires a dynamic professional capable of multitasking and coordinating across teams, with a willingness to travel to various locations as needed. You will be responsible for developing, implementing, and maintaining efficient administrative systems and procedures. Additionally, you will supervise office operations to ensure smooth day-to-day functioning and monitor budgets related to administrative activities to identify cost-saving opportunities. In terms of infrastructure management, you will oversee the maintenance, repair, and optimization of office facilities and infrastructure. It will be your responsibility to ensure compliance with health, safety, and regulatory requirements across all locations and collaborate with external vendors for facility management and related services. When it comes to procurement, you will need to plan and execute procurement strategies aligned with the organization's goals. This includes identifying and negotiating with vendors to ensure cost-effective and quality supply chain solutions while maintaining accurate records of procurement activities and contracts. Furthermore, you will lead the planning and execution of infrastructure setup for new offices, facilities, or projects. This involves coordinating with internal teams, contractors, and vendors for timely and efficient execution, monitoring project progress, and addressing challenges to ensure timely delivery. As part of your role, you will be required to travel to various centers and offices as needed to oversee operations, provide on-site support, and ensure adherence to organizational standards during setup or execution. To be successful in this role, you should have a Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Proven experience in administration, procurement, or infrastructure management (7+ years preferred) is also necessary. Strong project management and organizational skills, excellent negotiation and vendor management abilities, proficiency in MS Office, and familiarity with procurement or project management tools are essential. A willingness to travel frequently to support organizational requirements is also required. Personal attributes that will contribute to success in this role include strong leadership and communication skills, being an analytical thinker with attention to detail, the ability to work under pressure and manage multiple priorities, and a proactive and solution-oriented approach. Bright Future is an equal opportunity employer committed to diversity, equity, and inclusion, and encourages individuals from all backgrounds to apply.,

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5.0 - 9.0 years

9 - 13 Lacs

hyderabad

Work from Office

Responsibilities Setup sensible permission defaults for seamless access management for cloud resources using services like aws iam, aws policy management, aws kms, kube rbac, etc. Understanding of best practices for security, access management, hybrid cloud, etc. Additional Responsibilities: Knowledge of advance kube concepts and tools like service mesh, cluster mesh, karpenter, kustomize etc Templatise infra IAC creation with pulumi and terraform, using advanced techniques for modularisation. Extend existing helm charts for repetitive stuff and orchestration, and write terraform/pulumi creation. Use complicated manual infrastructure setup with Ansible, Chef, etc. Certifications: AWS Certified Advanced Networking - Specialty AWS Certified DevOps Engineer - Professional (DOP-C02) Technical and Professional Requirements: should be able to write bash scripts for monitoring existing running infrastructure and report out. should be able to extend existing IAC code in pulumi typescript ability to debug and fix kubernetes deployment failures, network connectivity, ingress,volume issues etc with kubectl good knowledge of networking basics to debug basic networking and connectivityissues with tools like dig, bash, ping, curl, ssh etc knowledge for using monitoring tools like splunk, cloudwatch, kube dashboard andcreate dashboards and alerts when and where needed. knowledge of aws vpc, subnetting, alb/nlb, egress/ingress knowledge of doing disaster recovery from prepared backups for dynamodb, kubevolume storage, keyspaces etc (AWS Backup, Amazon S3, Systems Manager Preferred Skills: Technology->Cloud Platform->Amazon Webservices DevOps->AWS DevOps Educational Requirements MCA,MSc,Bachelor of Engineering,BCA,BSc Service Line Data & Analytics Unit

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0.0 - 1.0 years

2 - 3 Lacs

noida

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Developing and maintaining web applications using Python frameworks such as Django or Flask. Participating in web scraping projects to gather and process data from various sources. Working with MongoDB to store, retrieve, and manage data efficiently. Implementing and managing cron jobs-celery for scheduled tasks and automation. Supporting cloud infrastructure setup and maintenance on AWS. Collaborating with the development team to design, develop, and test software solutions. Debugging and resolving technical issues. Documenting code and processes for future reference. Staying up-to-date with the latest industry trends and technologies. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domain has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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0.0 - 1.0 years

2 - 3 Lacs

faridabad

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Developing and maintaining web applications using Python frameworks such as Django or Flask. Participating in web scraping projects to gather and process data from various sources. Working with MongoDB to store, retrieve, and manage data efficiently. Implementing and managing cron jobs-celery for scheduled tasks and automation. Supporting cloud infrastructure setup and maintenance on AWS. Collaborating with the development team to design, develop, and test software solutions. Debugging and resolving technical issues. Documenting code and processes for future reference. Staying up-to-date with the latest industry trends and technologies. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domain has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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2.0 - 5.0 years

6 - 10 Lacs

bengaluru

Work from Office

Project Role : Infrastructure Advisor Project Role Description : Advise senior technology leaders on optimal IT infrastructure design and implementation strategy. Determine strategy and design, then deliver the foundation for implementation. Optimize strategy for technology, financial and operational levers. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Advisor, you will play a crucial role in guiding senior technology leaders on the most effective design and implementation strategies for IT infrastructure. Your typical day will involve assessing current infrastructure setups, recommending enhancements, and ensuring that the foundational elements are in place for successful implementation. You will also focus on optimizing strategies that align with technology, financial, and operational goals, ensuring that the organization is well-positioned for future growth and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and best practices among team members.- Monitor project progress and ensure alignment with strategic objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite.- Strong understanding of cloud integration methodologies and best practices.- Experience with API management and integration patterns.- Familiarity with enterprise architecture frameworks.- Ability to analyze and optimize IT infrastructure performance. Additional Information:- The candidate should have minimum 5 years of experience in SAP BTP Integration Suite.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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10.0 - 20.0 years

30 - 37 Lacs

gurugram

Work from Office

Job Title: Director of DevOps Experience:10 + Years Locations: Gurgaon Job Summary: The Architect of DevOps will lead the DevOps team to ensure the efficient and effective delivery of software products. This role involves overseeing the development, deployment, and maintenance of software systems, ensuring they meet the highest standards of reliability, scalability, and performance. Key Responsibilities: Develop and implement the DevOps strategy aligned with the companys goals. Lead, mentor, and grow a high-performing DevOps team. Foster a culture of continuous improvement and innovation. Work closely with software development, IT operations, and other stakeholders to streamline processes. Ensure clear communication and collaboration between development and operations teams. Advocate for DevOps best practices across the organization. Oversee the design, implementation, and maintenance of CI/CD pipelines. Ensure the reliability, scalability, and security of infrastructure and applications. Manage cloud infrastructure and services (e.g., AWS, Azure, Google Cloud). Identify and implement automation opportunities to improve efficiency. Monitor and optimize system performance and reliability. Develop and enforce policies for system security and compliance. Plan and manage DevOps projects, ensuring timely delivery and quality. Allocate resources effectively to meet project goals. Track and report on key performance metrics. Required Skills and Qualifications: Technical Expertise : Proficiency in automation tools (e.g., Jenkins, Ansible, Terraform). Strong knowledge of cloud services (e.g., AWS, Azure, Google Cloud). Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Solid understanding of coding and scripting (e.g., Python, Bash). Proven experience in leading and managing DevOps teams. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills.

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0.0 - 1.0 years

2 - 3 Lacs

gurugram

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Developing and maintaining web applications using Python frameworks such as Django or Flask. Participating in web scraping projects to gather and process data from various sources. Working with MongoDB to store, retrieve, and manage data efficiently. Implementing and managing cron jobs-celery for scheduled tasks and automation. Supporting cloud infrastructure setup and maintenance on AWS. Collaborating with the development team to design, develop, and test software solutions. Debugging and resolving technical issues. Documenting code and processes for future reference. Staying up-to-date with the latest industry trends and technologies. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domain has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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3.0 - 8.0 years

4 - 8 Lacs

hyderabad

Work from Office

Overview Calling all System experts! Do you have experience building and supporting complex cloud infrastructure, networks, DevOps initiatives and IAM solutions through AI and automation. We’re looking for a team player, with a strong can-do attitude and proficiency in infrastructure technology, engineering design, and performance monitoring to join our team as a Systems Engineer. In this role you will work closely with our Corporate Technology Operations, Corporate Technology Engineering and Business Operations teams to drive the strategic technology roadmap and implement high-quality technology solutions. To succeed as a Systems Engineer, it is critical you maintain a thorough understanding of the end-to-end stack that supports our PAAS application for all corporate functions. We’re looking for a motivated, self-starter who is eager to make a day-to-day impact on our company, both internally and externally. If you consider yourself a hands-on-technologist experienced in software architecture and engineering modern SaaS platforms and services, then this could be your next big thing. Responsibilities Design, implement, and maintain infrastructure across Networks, Servers, Cloud Platforms. Architect and support secure network environments including switches, firewalls, VPNs, and NAC solutions. Champion DevOps practices; including CI/CD pipelines, Infrastructure as Code, and automated testing. Implement and maintain IAM solutions including SSO, identity federation, and access policies. Leverage middleware platforms (e.g., Workato, Boomi, MuleSoft, Azure Logic Apps, Azure Data Factory) to design, develop, orchestrate data flows and system integrations across enterprise applications. Design and implement AI-driven automation workflows to optimize infrastructure operations and service delivery. Collaborate cross-functionally to align infrastructure strategies with business objectives and ensure seamless integration across platforms Qualifications A minimum of 5 years of experience of both network and infrastructure engineering. Previous experience with strong understanding across multiple technical domains (cloud platforms, operating systems, web, middleware, and networking, automation, DevOps, IAM). Strong experience with Continuous Integration and Continuous Delivery (CI/CD) and experience with Scrum/Agile development methodologies. Experience evaluating Integration systems for business and technical needs. Hands-on-technologist with a demonstrated interest in Architecture and engineering modern SaaS platforms and services. Familiarity with AI/ML tools used in infrastructure automation. Team player, with a strong can-do attitude and a self-starter who can drive initiatives. Knowledge of how to operate in a multi-cloud, multi-SaaS setup. Cloud platforms: Azure or AWS experience. Experience working with chatbots and virtual assistant.

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3.0 - 5.0 years

5 - 9 Lacs

bengaluru

Work from Office

Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Skills needed 5+ years of experience and Strong understanding of Azure DevOps, Gitlab etc. Experience in Infrastructure as Code(IaC) tools like Terraform. Knowledge of Azure Monitor, Application insights and Log Analytics for monitoring. Scripting skills (PowerShell) for automation tasks such as Certificates management and renewal. Understanding of Azure API management and other Azure services. Responsibilities Implement CI/CD pipelines for API deployment and management. Automate infrastructure setup for APIM using tools like Terraform. Monitor the health and performance of APIM services and set-up alerts. Implement onboarding framework. Perform audits of merge requests including adherence to the API standards. Work in collaboration with APIM engineers and cloud architect. Regularly conduct security audits and vulnerability assessments. Documentation Mandatory Skills: Azure DevOps.Experience: 3-5 Years.

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be responsible for designing, building, maintaining, and supporting the Apigee infrastructure. This includes defining the overall API architecture, implementing APIs, integrating and deploying API management platforms like APIGEE. You should have the ability to understand pilot implementation plans, develop governance processes, CI/CD methodology, API versioning and monetization strategies, as well as best practices covering security, audit, error handling, logging frameworks, and API design guidelines. Automation through Ansible and Python scripts is a must. Your role will involve designing and implementing API Gateway solutions, leading analytical and consulting sessions to solve technical problems faced by application teams, facilitating disaster recovery exercises, and leading capacity planning activities. You will troubleshoot and resolve production issues related to the Apigee platform, conduct root cause analysis sessions, and ensure documentation is created and updated for Apigee-related work. Building relationships with client application teams, mentoring junior engineers, and participating in business and functional requirements meetings are also key responsibilities. You will need experience with authentication and authorization mechanisms, API security standards (OAuth, Open ID), and participation in the creation of technical specifications, design documents, and data mapping. Establishing best practices and guidelines for APIGEE implementation, reducing build costs, and preparing implementation plans are essential tasks. Your expertise should include API design, Apigee Gateway knowledge, API policies deployment, and working with monitoring/logging tools like Azure Monitor, Dynatrace, and Splunk. A Bachelor's or Master's degree in computer science is required, along with hands-on DevOps experience and strong communication skills. You should have a solid understanding of Apigee infrastructure, automation scripts using Python and Ansible, API design, and API management. Experience with API Gateway solutions, SDLC processes, infrastructure setup, monitoring tools, production support, and security tools is also necessary. Additionally, you should be capable of quickly learning new technologies and developing innovative solutions.,

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12.0 - 18.0 years

0 Lacs

chennai, tamil nadu

On-site

You should have a minimum of 12 years to 18 years of experience. Your technical expertise should include architecting solutions for large global enterprises, knowledge of virtualization technologies like VMware, Hyper-V, and Nutanix, familiarity with the software development cycle (DevOps), cloud technologies, and microservices. You should also possess excellent troubleshooting skills on computer systems in both Windows and Linux environments. Your hands-on experience should cover various operating systems such as Suse Linux, Redhat Linux, CentOS, Ubuntu Linux for Linux, and Windows Server 2012/2016/2019 for Windows. Additionally, experience in HPC cluster management, virtual machines, and other related areas is required. Working knowledge is expected in virtualization technologies like VMware, Nutanix, KVM, Xen, as well as cloud services such as IaaS, PaaS, and SaaS. You should be familiar with orchestration, containerization, private and public cloud services (AWS and Azure), automation tools like Terraform, Docker, Kubernetes, CI/CD, self-service platforms (e.g., Morpheus), container registry, JFrog, infrastructure setup for tools like JFrog, GIT, GitHub, writing Ansible and Python scripts for deployment automation, IT application architecture, design methodologies, and various networking concepts like AD, DFS, NFS, DNS, DHCP, TCP/IP, VPN, etc. Having experience in automating the build and release process using Jenkins, Chef, and Ansible as part of the CI/CD pipeline is a plus. Project management skills including core planning, scheduling, purchasing, and logistics would also be advantageous for this role.,

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3.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

This role is part of a high performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as Enterprise Commissions, Territories, Commissions Reporting, Java, Linux, Microsoft , relational databases, message queuing, AWS cloud services, and more. About the role Participate in complex initiatives such as large-scale upgrades. Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications. Ensure documentation, processes, and procedures are updated regularly. Participate in a continuous learning culture and a curiosity about emerging technologies. About You Youre a fit for the role if your background includes: 3+ Years of experience in .Net based applications, software development and/or technology infrastructure and operations. Bachelors degree or equivalent required; Computer Science or related technical degree preferred. Fluent in speaking and writing English. Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management. Experience in supporting applications built on modern application architecture and cloud infrastructure. Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure. Proven track record of success participating in projects and initiatives even with ambiguous details provided. Strong customer service, problem solving, organizational and conflict management skills. Strong IT Service Management and standards experience. Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills. Proven ability to learn new technologies quickly. Hands-on experience with programming and scripting languages. Comfortable in a fast-paced environment and motivated by complex technical and business challenges. ITIL Certification preferred. Good to have skill is Java based application knowledge #LI-NP1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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3.0 - 8.0 years

3 - 7 Lacs

Hyderabad

Work from Office

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter.As the worlds leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career. Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations. This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal Customer and Employee experience. About the Role Deliver reliable 24x5 infrastructure and application operations according to business expectations across the application portfolio. Partner with application development teams to deliver operational readiness for new applications and features. Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes. Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. About You Youre a fit for the role if your background includes: 3+ Years of experience in software development and/or technology infrastructure on Boomi. Boomi is a mandatory API and web services and AWS is good to have Experience in boomi incident management with MQ Experience in supporting applications built on modern application architecture Boomi and cloud infrastructure, Javascript frameworks and Libraries, HTML/CSS/JS, Node.JS, TypeScript, jQuery, Docker, AWS/Azure. Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure. Proven track record of success driving projects and initiatives even with ambiguous details provided. ITIL Certification preferred. #LI-SS5 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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3.0 - 7.0 years

11 - 16 Lacs

Pune

Work from Office

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Design and Develop Solutions: As a Power Platform Developer, you ll design, develop, test, secure, and troubleshoot Microsoft Power Platform solutions. You ll implement components of a solution that include: Application enhancements. Custom user experiences. System integrations. Hands on experience on Power Apps, Power Automate, Co-pilot studio, Power Pages, Canvas application Problem-Solving: You ll be responsible for identifying and solving technical challenges related to the Power Platform. Continuous Learning: Stay up-to-date with industry trends and developments to enhance your skills and adapt to evolving technologies. Collaboration: Work closely with stakeholders, business analysts, and other team members to understand requirements and deliver effective solutions. Technical Lead: Should be able to technically guide the team and participate in troubleshooting, development as needed. Also to mentor the Junior team members. Technical Project management and Delivery: Should take end to end responsibility of leading the team and delivering the project on time as agreed with business. Requirements Applied Knowledge of Microsoft Power Platform Services: In-depth understanding of its capabilities, boundaries, and constraints, Dataverse Authentication and Security: Basic understanding of authentication, security, and application lifecycle management (ALM) practices for the Microsoft Power Platform. Development Experience: Proficiency in Microsoft Power Platform services, JavaScript, JSON, TypeScript, C#, HTML, RESTful Web APIs, and Microsoft Azure. Good understanding of Design, Solution, Infrastructure setup, DevOps for large Power Platform Projects. Certification: Power platform, Microsoft Dynamic & Azure certifications will be preferred. ) The successful candidate will also meet the following requirements: Good to have knowledge on Power BI BFSI experience will be added advantage. Excellent problem-solving skills. Strong communication and interpersonal skills. .

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2.0 - 4.0 years

10 - 14 Lacs

Mumbai

Work from Office

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 25 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive

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1.0 - 3.0 years

8 - 12 Lacs

Mumbai

Work from Office

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. We can see the next Entrepreneur at Seclore if you: Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 2 to 5 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive.

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