613 Bmc Remedy Jobs - Page 4

About The Role LocationBangalore/ Gurgaon Mode-Hybrid Exp- 4 to 7 years Required Skills Managing the lifecycle of all the changes and to minimize the impact of incidents. End to End IT Change and Service Management & Execution. Requirement gathering & Analysis of the situation. Plan, coordinate and control the restoration of complex and high impact system changes that occur within the production environment. Measure project performance to identify areas for improvement. Maintain Incident, Change reports in a common database and have a weekly consolidated report published to the team. Update and Leads the change advisory board (CAB) Facilitate and perform Change process to identify causes of ...

About The Role Job Title: Incident & Problem Management Analyst Job Summary : We are seeking a skilled and customer-focused Service Analyst to oversee the delivery and performance of IT or business services, ensuring a consistent, high-quality experience for clients and internal stakeholders. The role is responsible for operations and business needs, ensuring service quality, performance, and alignment with business objectives. Technical Skills ServiceNow or Other ITSM Tools Proficiency in platforms like ServiceNow, BMC Remedy, or Cherwell for managing incidents, changes, and service requests. Data Analysis & Reporting Ability to analyze service performance metrics using tools like Excel, Po...

Project description Overall service management with a strong working knowledge of various ServiceNow applications such as Incident Management, Problem Management, Change Management, Asset Management and Service Catalog/Service Request Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Can break down the requirements, develop and demo the dashboards and reports to end user/clients Work with clients/ end users to understand their tasks and work on them within the SLA. Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades to certify all...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : BMC Helix ITSM Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to d...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : Service Integration and Management (SIAM) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Critical Incident Manager to oversee and lead the management of high-severity incidents, ensuring swift resolution and minimal business impact. The ideal candidate will act as a Subject Matter Expert (SME) in Major Incident Management, possessing strong leadership, communi...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : Service Integration and Management (SIAM) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Critical Incident Manager to oversee and lead the management of high-severity incidents, ensuring swift resolution and minimal business impact. The ideal candidate will act as a Subject Matter Expert (SME) in Major Incident Management, possessing strong leadership, communi...

About The Role Skill required: IX Intelligent Asset Management Operations - Asset Data Management Designation: Asset Performance Mgmt Specialist Qualifications: BTech Years of Experience: 7 to 11 years What would you do? Planning and continuous improvement of asset management and maintenance programs for electrical substations. This role ensures optimal performance, reliability, and safety of substation equipment through preventive and corrective maintenance strategies, condition monitoring, and data-driven asset lifecycle management. What are we looking for? Bachelors degree in Electrical Engineering or a related field (Masters preferred for senior roles).Experience in substation maintenanc...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syst...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : Microsoft Power Business Intelligence (BI) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with di...

Hitachi Energy India Development Centre (IDC) is a research and development facility with around 500 RD engineers, specialists, and experts, who focus on creating and sustaining digital solutions, new products and technology. This includes product integration, testing, cybersecurity, and certification . Able to lead a team with strong people management skills, to deliver the value expected from the team. The team manager is expected to define and implement both long-term and short-term strategies for the team as per overall organization strategy. How you ll make an impact: To Define, execute and validate hardening guidelines for different products like ethernet switches, PLCs, Linux PCs, Fir...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syst...

About The Role CF Transformation Change Hub Senior Analyst/Analyst Management Level: 10-Senior Analyst/11-Analyst Location: Bengaluru, BDC14A/Gurugram, DDC1A Must-have skills: Change Management Initiatives About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syst...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Critical Incident Management Good to have skills : Service Integration and Management (SIAM) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team mem...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be respon...

8+ years of work experiencein SRE & Retail Domain. Should have experience in DataDog Monitoring Tool. Good experience in E- com domain experience, especially SFCC (Sales Force Commerce Cloud) . Know how to leverage DataDog product capability across customer tech platform. Should be able to lead customer discussions on observability standpoint, SRE road maps, bring close collaboration with various verticals within the customer departments. Should know how to gather SRE requirement from Tech and non-tech aspect from customer. Must have excellent knowledge inensuring reliability and scalability of applications. Should have excellent automation skills to automate repetitive tasks, reduce false a...

Experience- 4+yrs required Location- Delhi Client preferred, can be Bangalore Rate- 15 to 25 LPA max Good experience as a developer in ITSM. Working hours will be -12-9pm a

Job Summary AIOPS Presales Lead/Architect Location-Pune / Bangalore / Mumbai / Noida / Hyderabad / Chennai Skills & Experience AI Ops Skills: 7+ Years experience in IT across designing, engineering, implementation and Presales (minimum 3 years in Presales) of AI Ops use cases across IT Operations Management & IT Service Management (Experience in ITOM toolsets like Event Correlation, Log Analytics, Application Performance Management, IT Orchestration, etc) Strong prior experience on development and or/implementation of IT Operations Management tools like IT Service Management Tools like ServiceNow, BMC Remedy, Microfocus SMAX, etc Application Operations Management tools like Appdynamics, Dyna...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

We are looking to fill a CMDB Manager (Specialist Configuration Management) Role: Specialist – Configuration Management Location: Hyderabad Experience: 8–10 years Key Responsibilities: Design, develop, and maintain the CMDB ensuring data accuracy and integrity. Manage ITSM platform integrations (Freshworks, ServiceNow, BMC Remedy, Jira, etc.). Define and maintain CI attributes, relationships, and dependencies . Work on vulnerability mapping using tools like Qualys or Tenable. Develop configuration management policies and procedures in line with ITIL best practices. Collaborate with cross-functional teams for CMDB alignment and reporting. Preferred Skills: Strong understanding of ITIL process...

About The Role Job Title-C&M CTO Advisory & Network Transformation Exec S&C Global Network Management Level :Manager / Sr. Manager (Level 7/6) Location :Bangalore / Gurgaon / Mumbai / Pune / Hyderabad / Kolkata / Chennai Must Have Skills :Telecom Networks Consulting around Process Management, Program & Product Management, Business Analysis Value Realization, AI & Automation, Network Operating Model ,Service Assurance, Service fulfillment, Network Inventory, Planning & Design , Deployment, Operations, Field Force in areas of wireline/wireless, 5G, OSS & Cloud Good to Have Skills ::TM forum & ITIL frameworks, ITSM tools (ServiceNow, BMC Remedy), Agile & Scrum practices Job Summary : As a Telec...

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several...

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. Key Responsibilities/Duties Provide L2/L3 operational support on ITSM Remedy, SmartIT/MyIT, Smart reporting, Service broker, DWPA, CMDB, Asset Management, as per agreed SLAs. Maintain BMC Product platform availability as per agreed availability commitment Develop new customizations, integrations and reports Troubleshoot BMC Application, customizations, integration issues. Follow the ITIL...

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree...

Technical Skills Engineer should have experience with network background, understanding of switching, Routing and firewall concepts. Should have hands on experience in any of the Load balancer / Application Delivery Controller products. Experience in integration /configuration/administration and troubleshooting of LB or ADC products. Engineer should have strong troubleshooting skills on TCP/IP and Http/Https ,SSL/TLS & DNS protocols. Experience in handling issue related to platforms and application management of any of the LB or ADC products. Note :- Having Load balancer or ADC certifications would be added advantage. Eg: F5-CA Certifications, Citrix Associate/Professional networking, CNS-AD...