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Benefits Specialist Darwinbox

Benefits Specialist Darwinbox

Tata Consultancy Services

4 - 9 years

5 - 9 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

darwinbox project management data analysis workday hro administration stakeholder communication hr hr operations benefits administration process documentation operations payroll jira statistics communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Must Have

International Benefits administration, Workday/Darwin Box Tool work experience

Position Overview

We are looking for candidates who have 4-9 years of experience in Darwin technologies tool, with strong expertise in international benefits administration (non-US) to manage incidents, defects, and integrations within the Darwin benefits administration platform. The ideal candidate will have exceptional operational knowledge of Darwin (Optional), strong project management skills, experience in international benefits, and the ability to handle benefits-related queries, payroll processes, and system integrations efficiently.

Key Responsibilities Benefits & Payroll Operations

Manage incidents and JIRA tickets related to benefits data issues and track them to closure.
Monitor integration failures and coordinate with vendors for resolution.
Support and own the Process Manager in Darwin box to mark payroll completion.
Review pre- and post-payroll close queries for discrepancies before data flows to the payroll team.

Annual & Ad hoc Benefits Management

Manage annual benefits enrollment windows and approve exceptions for qualified life events (e.g., marriage, childbirth).
Maintain and update site content on the benefits portal in case of vendor changes, additions, or contact details updates.

Reporting & Analysis

Generate, analyze, and publish benefits reports with key statistics on a periodic basis.
Ensure accuracy and structured reporting to internal stakeholders and clients.

Required Skills & Experience

Darwin benefits administration tool:
Strong hands-on experience managing benefits administration and payroll workflows within Darwin box.
Optional
Project Management:
Ability to drive defect resolutions, vendor coordination, and process improvements.
Preferred
JIRA & Ticket Management:
Experience in handling incident tracking tools.
Preferred
Workday & MS Office Skills:
Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables, Data Analysis), and MS Office Suite.
Mandatory
Critical Thinking & Problem-Solving:
Ability to analyze and resolve complex benefits-related issues.
Mandatory
Stakeholder Communication:
Strong English communication skills for engaging with international clients, payroll teams, and vendors.
Mandatory
Experience in International Benefits (non US):

Mandatory

Preferred Qualifications

Experience working on pilot processes and creating process documentation.
Prior experience in international (non-US) benefits administration.
4-9 years of experience in international benefits and Darwin box.

Work Requirements

100% Work from Office, No remote option.
Flexible with Rotational Shifts 24x7 delivery model.

This role offers an exciting opportunity to work with a global team, managing critical HR & benefits operations while ensuring smooth payroll and employee experience within Darwin box.

If you have expertise and are looking for a dynamic role in HR Operations & International Benefits Management, wed love to hear from you!

Desired Skills

HRO Compensation & Benefits | Workday Integration

Qualifications

Bachelor of Arts

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Benefits Specialist Darwinbox

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Darwin benefits administration tool:

Optional

Project Management:

Preferred

JIRA & Ticket Management:

Preferred

Workday & MS Office Skills:

Mandatory

Critical Thinking & Problem-Solving:

Mandatory

Stakeholder Communication:

Mandatory

Experience in International Benefits (non US):

Mandatory

More Jobs at Tata Consultancy Services