Your challenges Aggressively prospect and engage Targeted customers through high-volume cold calls and regular follow-ups, ensuring continuous pipeline development and account penetration. Generate and close leads for products and contract services, meeting or exceeding assigned revenue targets. Manage the full sales cycle: from lead generation, qualification and quoting to negotiation, order closure, and payment collection. Ensure timely renewals and identify upselling opportunities for service contracts. Support with sharing agreements details (provided by field service team) to concern for e365 CRM capture and ensure smooth processing of contract orders. Maintain regular strategic touchpoints with assigned customers to build strong relationships and enhance brand loyalty and ensure customer satisfaction. Understand customer needs, market dynamics, and competitive landscape to offer tailored solutions and communicate Eppendorf s value proposition Target underpenetrated segments with increased daily engagement. Accurately document all customer interactions and sales activities in e365 CRM to support data-driven decisions and pipeline visibility. Use CRM to monitor pipeline progress, forecast sales, and plan strategic outreach using CRM. Collaborate closely with Field Sales Team to maximize selling of Service contracts. Promote digital purchasing channels (eShop) and drive adoption among assigned accounts, in collaboration with the Marketing team. Your expertise Minimum 1 to 3 year s industry related Inside sales experience. Demonstrated ability to achieve sales targets & Key understanding of customer applications and workflows Knowledge of purchasing process, dynamic markets and competitive landscape. Excellent verbal and written communication skills. Professional experience in MS office tools is desired (e.g. Excel, Word and PowerPoint, Microsoft e365). Bachelors degree from recognized college or university (Prefer in Life Science or equivalent). Your benefits at Eppendorf We truly appreciate our employees and their performance We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth By working with us, you will make a meaningful contribution to improving human living conditions Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your challenges: Promote the sale of Eppendorf products within assigned Territory in order to achieve budgeted sales goals, execute company initiatives and cover the territory entirely. Establish and manage sales accounts relationships within the assigned Segment. Effective communication skills to communicate with customers on a regular basis to develop rapport and better understand their needs. Possess to have knowledge of Tenders and Incoterms Understanding of Business to Business (B2B) Keep abreast of Functional / Technical knowledge about Eppendorf products Ability to project a professional demeanor and a person of integrity, honesty and trustworthy Demonstrates achievement of set objectives over a period of minimum 2 years Consistently delivering on commitments over a period of minimum 2 years Good negotiation skills ensuring profitability for the Company Identify and pursue new customer acquisition and conduct cold calls for potential leads. Strong knowledge of competitive landscape and trends in the field Receptive to constructive feedback Flexible to adapt to changing environment Managing through systems and processes Adapt to time management and able to work with finite deadlines. Your expertise Minimum 3 to 5 year s industry related sales experience Demonstrated ability to achieve sales targets & Key understanding of customer applications and workflows Knowledge of purchasing process, dealer network and competitive landscape. Strong working relationship with customers and channel partners Solid network of key user references Professional competence, special knowledge. Bachelors degree in Life Science or equivalent (minimum 3 years course) from recognized college or university. Your benefits at Eppendorf We truly appreciate our employees and their performance We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth By working with us, you will make a meaningful contribution to improving human living conditions Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your challenges Taking lead in marketing activities, seminar and conferences. Aggressive promotion of limited period special offers. Build sustainable relations with key customer to facilitate access to decision makers and strong references Transform marketing leads into sales. Create healthy funnel prospects so as to achieve business objective in tough market conditions. Develop price protection and negotiation practices. Regular reporting on CRM. Should have sound knowledge of GEM platform. Should be capable of handling dealers effectively for consistent business. Your expertise Minimum 5 - 10 years industry related experience in Life Science sales. Demonstrated ability to achieve sales targets & Key understanding of customer applications and workflows Knowledge of purchasing process, dealer network and competitive landscape. Strong working relationship with customers and channel partners Solid network of key user references Professional competence, special knowledge. Bachelors degree in Life Science or equivalent (minimum 3 years course) from recognized college or university. Your benefits at Eppendorf We truly appreciate our employees and their performance We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth By working with us, you will make a meaningful contribution to improving human living conditions Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your challenges Promote the sale of Eppendorf products within assigned territory in order to achieve budgeted sales goals & execute company initiatives and cover the territory in its entirety. Establish and manage sales accounts relationships within the assigned territory. Effective communication skills to communicate with customers on a regular basis to develop rapport and better understand their needs. Possess to have knowledge of Tenders and Incoterms Understanding of Business to Business (B2B) Keep abreast of Functional / Technical knowledge about Eppendorf products Ability to project a professional demeanor and a person of integrity, honesty and trustworthy Demonstrates achievement of set objectives over a period of minimum 3 years Consistently delivering on commitments over a period of minimum 3 years Good negotiation skills ensuring profitability for the Company Identify and pursue new customer acquisition and conduct cold calls for potential leads. Strong knowledge of competitive landscape and trends in the field Receptive to constructive feedback Flexible to adapt to changing environment. Managing through systems and processes Adapt to time management and able to work with finite deadlines To collect pending payments from customers in a timely manner in accordance with Company policy. Your expertise Minimum 5 years industry related experience in Life Science sales. Demonstrated ability to achieve sales targets & Key understanding of customer applications and workflows Knowledge of purchasing process, dealer network and competitive landscape. Strong working relationship with customers and channel partners Solid network of key user references Professional competence, special knowledge. Bachelors degree in Life Science or equivalent (minimum 3 years course) from recognized college or university. Your benefits at Eppendorf We truly appreciate our employees and their performance We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth By working with us, you will make a meaningful contribution to improving human living conditions Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your challenges Attending Pipettes Maintenance, Repair Calibration of pipettes as per ISO 8655 Knowledge about ISO 17025 standards Installation of Eppendorf general instruments. Attending Breakdown Service of standard & specialty instruments Attending Instruments Maintenance of standard & specialty equipment s. Sending quotations to customers for required spares Achieving the Service business target Achieving AD Goals Service revenue Generation including payment collection Revenue management for the assigned territory Complaint Management for the assigned territory Customer Communication Sending Service/AMC Proposals Customer Presentations Working with the sales & service manager of the Branch Updating the market feedback to the management Daily CRM update (E365). Your expertise Minimum 2 to 3 year s industry related Calibration experience. Key understanding to handle customer complaints and workflows. Excellent verbal and written communication skills. Professional experience in MS office tools is desired. Bachelors degree in B.Tech / Diploma (ECE/ EEE or equivalent). Your benefits at Eppendorf We truly appreciate our employees and their performance We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth By working with us, you will make a meaningful contribution to improving human living conditions Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your challenges Generate weekly, monthly, quarterly reports for all APA countries and disseminate according to timelines agreed. Improve /create new reports from time to time to adapt to changes in business or Hyperion structures. Drive end to end Weekly Sales forecast process integrating analysis to help improve forecasting accuracy. Prepare AP consolidated level analysis and presentations. Analyse other reports from time to time to provide insights to Controlling team to business. Support Controlling team with RFC activities including creating templates and submitting data or other inputs required. Prepare ad hoc reports and presentations. Generate and disseminate regular Asia Pacific management reports and develop new reports where needed. Prepare analysis and presentations at AP region level and also for selected functions. Support selected budgeting tasks and processes for the region. Your expertise 5 years of experience in Finance planning and Analysis and minimum 1 year experience in Company P&L budgeting. Good communication skills. Strong analytical skills and thinking capability. Able to handle multi-tasks and prioritize accordingly to meet deadlines. Able to work in a matrix organization with multiple stakeholders. Degree in Finance or related fields such as Business Administration. Strong fundamentals in finance. Familiarity with systems such as SAP, SAP BW/BO, Hyperion and Microsoft Power tools such as Power BI, Power Automate will be an added advantage. Professional experience in MS office tools is desired (e.g. Excel, Word and PowerPoint). Your benefits at Eppendorf We truly appreciate our employees and their performance. We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth. By working with us, you will make a meaningful contribution to improving human living conditions. Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your challenges Handling service and calibration of manual liquid handling pipette instrument Handling Service and calibration of Electronic Pipette Instruments Handling pipette calibration through Calibright software Handling Pipette calibration through on-line printer Calibrated reports /certification to be generated in system ERROR free Report submission on-time Discuss/validate the obtained data with superiors Meets the productivity and throughput as per standard Norms Keep the customers in Good rapport in all aspects Must have work dedication/punctuality/reporting activity Maintain and Calibration of his validation Tools properly including weigh scale. Your expertise Minimum 2 to 4 year s industry related Calibration experience. Key understanding to handle customer complaints and workflows. Knowledge in ISO Certificate & calibration service. Excellent verbal and written communication skills. Inform the Customers on Action Planning & Sharing Certificates. Professional experience in MS office tools is desired. Bachelors degree in B.Tech (Electronics and Communication Engineering / Instrumentation or equivalent). Your benefits at Eppendorf We truly appreciate our employees and their performance We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth By working with us, you will make a meaningful contribution to improving human living conditions Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your Challenges Possess to have knowledge of Tenders and Incoterms. Effective communication skills to communicate with customers on a regular basis and to cultivate effective business relationships with executive decision makers in key accounts. Understanding of Business to Business (B2B). Develop an in-depth Functional / Technical knowledge about Eppendorf products. Ability to project a professional demeanor and a person of integrity, honesty and trustworthy in every aspect of work. Provides support or insights to colleagues on issues brought to his notice. Strength in problem solving and issue resolution. Ability to work at different levels within an Account. Ensure to manage & collaborate with the Dealers / Channel Partners. Contributes to higher management goals and is able to align his / her approach accordingly. Recognized by the management as a resource and leader in setting best practices. Works collaboratively as part of a team to meet defined objectives. Able to demonstrate and coach the company sales process Leads by example in all of the above; maintains focus on brand building as the cornerstone of our success; demonstrates integrity and trustworthiness, internal and external; promotes self- reliance and continuous improvement. Understands KRA s and Competencies and can explain/ demonstrate how the two together drive performance. Ensure timely collection of payments from customers in accordance with Company policy. Your Expertise Should have 10 years of experience in Sales and Marketing and minimum 5-years in managing team. Should have experience in maintaining above Company average CAGR over a period of minimum 8 years. Should have experience in collaborating with all concerned for resolution of issues. Bachelors degree in Life Science or equivalent (minimum 3 years course) from recognized college or university. Must have the ability to leverage references to position Eppendorf as a premium brand. Works cooperatively with others to produce innovative solutions. Ability to recommend optimal solution to customer and cross sell to maximize sales potential. Good communication skills & strong analytical skills and thinking capability. Able to manage team and handle multi-tasks & prioritize accordingly to meet deadlines. Able to work in a matrix organization with multiple stakeholders. Your Benefits at Eppendorf We truly appreciate our employees and their performance. We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth. By working with us, you will make a meaningful contribution to improving human living conditions. Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your Challenges: Should be able to select parameters in GeM to collect orders on L1 Direct basis. Uploading, maintaining and removing Eppendorf Products and Services in the respective catalog on GeM. Search for Bids and RAs for the relevant products and services. Person should be able to manage Bids i.e. cases wherein our uploaded product does not match the Bid specifications. Should work continuously to update about happenings in GeM portal at our end and also at customer end. Person should impart Training to Sales / Service Teams as and when asked for. Should interact with Customers to clarify queries regarding GeM ordering, Bids, etc whenever required. Support with process documentation for Channel Partner Management. Achieving the sales target through various channels. Your Expertise: Minimum 5 years industry related sales support experience. Demonstrated ability to achieve sales targets. Key understanding of customer applications and workflows. Knowledge of purchasing process, dealer network and competitive landscape. Strong working relationship with customers and channel partners. Bachelor's degree in Life Science or equivalent (minimum 3 year course) from recognized college or university. Experience in eProcurement or eBusiness. Your Benefits at Eppendorf: We truly appreciate our employees and their performance. We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth. By working with us, you will make a meaningful contribution to improving human living conditions. Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your challenges Transforming the Global Supply Chain Vision, Guiding Principles and Strategic Objectives into efficient and effective business processes to meet customer service levels and company objectives. Oversee the entire order cycle, from order receipt through to shipment and delivery. Ensure all orders are processed efficiently and meet customer service levels and company objectives. Prioritize orders based on urgency, customer requirements, and service level agreements (SLAs), coordinating with Sales, Warehouse, and Logistics teams to ensure timely fulfillment. Collaborate with Regional Distribution teams to ensure optimal stock levels, availability, and effective allocation for order fulfillment, minimizing stockouts and backorders. Work closely with warehouse team lead to manage inventory and provide information proactively to management regarding slow moving stock. Collaborate with Distribution and Transportation team to continuously monitor and optimize shipping methods, routes, and carriers to ensure cost-effective delivery while meeting or exceeding delivery targets. Oversee processes related to returns, exchanges, and claims, ensuring smooth handling of damaged goods and addressing customer concerns efficiently. Serve as the main point of contact for customer inquiries related to orders, shipping information, and fulfillment issues. Provide proactive updates to customers regarding order status, delays, or changes. Effectively address and resolve any order-related issues or complaints, ensuring customer satisfaction and maintaining strong customer relationships following the case management process in order to enable customer centric development of the customer care organsiation. Work to enhance the customer experience by ensuring all touchpoints, from order placement to delivery, are seamless, transparent, and aligned with customer expectations. Monitor key performance indicators (KPIs) to track the performance of order management and fulfillment processes. Metrics include OTIF (On -time in full) via the GSC established Dashboard, order accuracy (monitored via non-productive orders), shipping costs, customer satisfaction, and return rates (Evaluated via the case management process). Prepare and present reports on key metrics, fulfillment performance, cost savings, and operational challenges. Provide actionable insights to senior management for further optimization. Strive for operational Excellence by leading initiatives to identify process inefficiencies and drive improvements in order management workflows, inventory allocation, and fulfillment processes. Identify cost-saving opportunities in the fulfillment and shipping processes without compromising on service quality. Monitor cost-per-order metrics and work to reduce fulfillment costs while maintaining performance. Lead, motivate, and develop high-performance teams. Foster a productive and engaged workforce by providing guidance, support, and career development opportunities. Understand the strengths and areas for improvement of the current team and identify any training or resources they may need. Set clear expectations and goals for team members, conduct performance reviews, provide constructive feedback, and identify areas for development. Create individualized plans to support employee growth and retention. Adhere to quality system procedures in accordance with the local regulations or requirements Your expertise 5-7 years professional experience in the field of sales support, order management, logistics, supply chain or equivalent combination of education and work experience 3 - 5 years people management experience Bachelor s degree in business administration, Economics, Science. Good knowledge of SAP & Understanding of GST & Customs would be desirable. Life science industry experience is considered an advantage Experience with order processing, CRM, and quotation solutions. Professional experience in MS office tools is desired (e.g. Excel, Word and PowerPoint). Experience in project management is considered an advantage. Your benefits at Eppendorf We truly appreciate our employees and their performance. We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth. By working with us, you will make a meaningful contribution to improving human living conditions. Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your challenges Inward and outward checking with documents - Maintain inward and outward records as Warehouse SOP. Materials picking from racks - Ensure correct materials for as per picking list. Packing to customers - Ensure appropriate packing according to the type, quantity of item to be shipped. Stock checking monthly and early - Check and maintain stock as per demand on monthly basis. Checking with Materials for couriers - Arranging shipment pickup and delivery, arrangement of Vehicle for pickup. Warehouse Maintenance - Maintain cleanliness within warehouse in coordination with housekeeping . Your expertise Minimum 0 - 2 years any industry related experience. Professional experience in MS office tools is desired (e.g. Excel, Word and PowerPoint). Any bachelors degree or related to Logistics & Supply chain. Collaborative with the team. Flexibility: Be adaptable & willing to adjust plans . Open-Mindedness: Be willing to consider different viewpoint. Your benefits at Eppendorf We truly appreciate our employees and their performance. We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth. By working with us, you will make a meaningful contribution to improving human living conditions. Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.